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Retail Marketing Strategy

Prof. Sourabh Arora · IIT Roorkee

Start with lecture 1 At NPTEL

About

Retailing as a domain has indeed witnessed an adventuresome journey from haats to shops in our neighbourhoods to big malls to finally our computers and mobile devices. The journey from physical to digital has truly been exciting. The present retailing milieu indeed demands a focused strategic perspective keeping the current cut-throat competition from both national and international players in mind. In lieu of the same, the course emerges as one of its kind to provide an understanding of the retailing concepts from a strategic perspective to learners from both a physical as well as a digital standpoint. The course not only aims at building a rich theoretical base in retailing but also aims at enhancing learners’ know-how on designing successful retailing strategies and programs by integrating the course with learnings based on success stories of Indian and Global physical and digital retailers

Prerequisites: 12th/, the Course will aim at building Fundamentals of Retail Marketing Strategy at a Beginner’s level

Lectures

Week 1

  1. Understanding Retailing from a Strategic Standpoint Video
  2. Why is Retailing so Important: Strategic Perspectives Video
  3. Strategic Standpoint and Evolution of Retailing Video
  4. Evolution of Retailing Video
  5. Value Creation Video

Week 2

  1. Retailing Theories Role in Supply Chain Video
  2. Retailing Theories and Retailers’ Role in Supply Chain Video
  3. Retailers’ Role in Supply Chain and Retail Management Decision Process Video
  4. Retail Management Decision Process (Continued) and Kahn's Retailing Success Matrix Video
  5. Retail Management Decision Process and Kahn's Retailing Success Matrix Video
  6. Retail Management Decision Process, Kahn's Retailing Success Matrix and Success Factors Video

Week 3

  1. Kahn's Retailing Success Matrix and Success Factors for Retailing and View of Consumer Decision Making Processes Video
  2. Success Factors for Retailing and View of Consumer Decision Making Processes Video
  3. Success Factors for Retailing and View of Consumer Decision Making Processes(Continued) Video
  4. Consumer Decision Making Processes (Continued) Video
  5. Consumer Decision Making Processes (Continued) Video
  6. Consumer Decision Making Processes (Continued) and Consumer Motives Video
  7. Tenets of Customer Centric Approach: A Retailer’s Perspective Video

Week 4

  1. Private Label Brands YouTube
  2. Types of Private Label Brands and Introduction to Multi and Omni-Channel Retail YouTube
  3. Introduction to Multi and Omni-Channel Retail YouTube
  4. Introduction to Multi and Omni-Channel Retail (Continued) YouTube
  5. Introduction to Multi and Omni-Channel Retail (Continued) YouTube

Week 5

  1. Formulating a Successful Retail Strategy YouTube
  2. Formulating a Successful Retail Strategy (continued) YouTube
  3. Formulating a Successful Retail Strategy (Continued) YouTube
  4. Formulating a Successful Retail Strategy (continued) YouTube
  5. Formulating a Successful Retail Strategy (continued) YouTube
  6. Formulating a Successful Retail Strategy (Continued) YouTube
  7. Formulating a Successful Retail Strategy (continued) YouTube

Week 6

  1. Location Decisions YouTube
  2. Location Decisions (continued) YouTube
  3. Pricing Decisions YouTube
  4. Merchandise Management and Planning YouTube
  5. Merchandise Management and Planning (Continued) YouTube

Week 7

  1. Role of HRM in Retailing YouTube
  2. Role of HRM in Retailing (Continued) YouTube
  3. Motivating Employees YouTube

Week 8

  1. Showrooming and webrooming YouTube
  2. Showrooming and Webrooming YouTube
  3. Virtual Reality, Augmented Reality and Artificial Intelligence in Retailing YouTube

Syllabus and materials

At NPTEL, as the course publishes them.

Credits and licence

Institution
IIT Roorkee
Department
Management
Teacher
Prof. Sourabh Arora
Level
Undergraduate
Language
English
Subjects
Business and management
Source
NPTEL
Licence
CC BY-NC-SA, as NPTEL states it. Non-commercial use only. NPTEL's terms
Attribution
NPTEL states: "Distributed under Creative Commons Attribution-ShareAlike / CC BY - NC - SA", beside a BY-NC-SA badge.
Who can watch
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