Course11010507441 lectures
Consumer Behaviour
Prof. Srabanti Mukherjee · IIT Kharagpur
Lectures
Week 1
- Lecture 1: Introduction to Consumer Behaviour
- Lecture 2: The Changing Patterns of Consumer Behaviour
- Lecture 3: Dimensions of Consumerism
- Lecture 4: Use of Market Segmentation in Consumer Behaviour
- Lecture 5: Process of Motivation
Week 2
- Lecture 6: Theories of Motivation
- Lecture 7: Consumer Involvement
- Lecture 8: Case Study on Motivation and Involvement
- Lecture 9: Concept and Levels of Perception
- Lecture 10: Process of Perception
Week 3
- Lecture 11: Theories of Personality I
- Lecture 12: Theories of Personality II
- Lecture 13: Brand Personality & Self concept
- Lecture 14: Theories of Learning
- Lecture 15: Attitude Formation I
Week 4
- Lecture 16: Attitude Formation II
- Lecture 17: Changing Attitude
- Lecture 18: Exercise on Attitude Formation and Change
- Lecture 19: Values
- Lecture 20: AIO Classification
Week 5
- Lecture 21: VALS I Typology
- Lecture 22: VALS TM Typology
- Lecture 23: Implication of Lifestyle in Marketing
- Lecture 24: Influence of Culture on Consumer Behaviour
- Lecture 25: Group Influences on Consumption
Week 6
- Lecture 26: Role of Celebrity Endorsement
- Lecture 27: Concept of Family & Family Life Cycle
- Lecture 28: Family Buying Decisions
- Lecture 29: Diffusion of Innovations I
- Lecture 30: Diffusion of Innovations II
Week 7
- Lecture 31: Influencing Factors for Adoption and Opinion Leadership
- Lecture 32: Consumer Decision Making
- Lecture 33: Consumer Black Box Model
- Lecture 34: Models of Consumer Behaviour I
- Lecture 35: Models of Consumer Behaviour II
Week 8
- Lecture 36: Models of Consumer Behaviour III
- Lecture 37: Models of Consumer Behaviour IV
- Lecture 38: Organisational Buying Behaviour I
- Lecture 39: Organisational Buying Behaviour II
- Lecture 40: Dimensions of Consumer Research
Live Session
Syllabus and materials
At NPTEL, as the course publishes them.
Credits and licence
- Institution
- IIT Kharagpur
- Department
- Management
- Teacher
- Prof. Srabanti Mukherjee
- Level
- Undergraduate
- Language
- English
- Subjects
- Business and management
- Source
- NPTEL
- Licence
- CC BY-NC-SA, as NPTEL states it. Non-commercial use only. NPTEL's terms
- Attribution
- NPTEL states: "Distributed under Creative Commons Attribution-ShareAlike / CC BY - NC - SA", beside a BY-NC-SA badge.
- Who can watch
- NPTEL gives no rating. Invisible Network shows it to Tweens profiles and older, judged from what the source says about it. How courses are placed
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