How to Fix What's Not (Yet) Broken
· 44 min · S5 E3
Episode How to Fix What's Not (Yet) Broken
In this episode, behavioral science experts Michael Hallsworth and Scott Young of The Behavioural Insights Team discuss why it's important for organizations to examine their operational frameworks and systems, in order to better assess how established processes and environments may be impacting the work of their employees. They also share recommendations for reducing overconfidence bias, overcoming entrenched ways of thinking, and fostering a culture of transparency.
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