Episodes
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Institutional Investors on Multifamily Affordable Housing
Appearing at a September 2025 New York Fed conference, a panel of institutional investors discuss recent market developments in multifamily affordable housing, highlighting their organizations' trends and strategies.…
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Investment Managers on Multifamily Affordable Housing
Appearing at a September 2025 New York Fed conference, a panel of investment managers discuss institutional investment in multifamily affordable housing. Topics include the challenges of capital flows, preservation,…
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What's Happening in Multifamily Affordable Housing?
Jonathan Kivell and Carmi Recto from the New York Fed's Community Development team discuss the evolving role of private capital in multifamily affordable housing, drawing from a report their team released earlier this…
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The Making Missing Markets Initiative
The work of Community Development Financial Institutions intersects with an initiative led by the New York Fed's Community Development team to connect new sources of capital to community needs. In this episode, we hear…
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Who are CDFIs? (Neighbors Helping Neighbors)
Community Development Financial Institutions can grow out of the communities they serve; a financial version of neighbors helping neighbors. In local and national CDFIs, a sense of personal commitment and connection…
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What are CDFIs? (Financial First Responders)
A small subset of the U.S. financial system called Community Development Financial Institutions, or CDFIs, supports economic growth at the local level. The industry is comprised of different types of institutions…
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What Makes a Banker? Cultivating Accountability through Shared Identity
Joe McGrath and Ciaran Walker, co-authors of the New Accountability in Financial Services, offer recommendations for promoting accountability through professionalization and the adoption of shared industry norms. In…
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The Fraudster, the Whistleblower, and the Bystander
Forensic accounting professor and fraud detective Kelly Richmond Pope describes why and how fraud occurs. In this episode she highlights the importance of clear incentives and discusses her interactive online games…
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Culture, Compliance, and Lessons Learned from FIFA
Former prosecutor for the Eastern District of New York Evan Norris discusses the FIFA corruption scandal and why his past cases carry lessons for the financial services industry. In this episode he discusses building…
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Taking Stock: Reflections and Insights on Culture in Financial Services
In this episode, series host Toni Dechario is joined by her Culture initiative colleague Tom Noone. Together, they reflect on how approaches to culture and governance in financial services have shifted over the last…
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Veterans in the Labor Force
Veterans are 22% more likely to be out of the labor force than comparable nonveterans, according to New York Fed research from May 2023. In this episode, experts working across the military-connected population speak…
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Success Through Failure: The PreMortem Method
Cognitive psychologist Gary Klein has spent his career examining how decisions get made across real-world scenarios. He is well-known for creating the PreMortem Method of Risk Assessment, an risk management exercise…
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If No One Listens, No One Speaks
How can organizations avoid reinforcing mistakes or bad behavior? Why is it crucial for upper management to understand the daily realities and social norms at a localized, team-by-team level? And how might removing the…
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How to Fix What's Not (Yet) Broken
In this episode, behavioral science experts Michael Hallsworth and Scott Young of The Behavioural Insights Team discuss why it's important for organizations to examine their operational frameworks and systems, in order…
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When Mistakes Are Inevitable, But Not an Option
In a high stakes environment where mistakes can be catastrophic, how can an organization plan for human error? When does shared expertise within a group prove most valuable, and when might it make more sense to foster…
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When Culture Is No One's Job
What impact does remote work have on organizational cultures? What causes some corporate responsibility efforts to fall short of meaningful change? And is there a silver bullet to creating a more inclusive workplace…
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Forget About Trust, Try Another Perspective
How can co-workers adopting each other's perspective address complex organizational problems? What are the tangible benefits to establishing a psychologically safe environment in the workplace? And why might…
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What Our Words Say About Our Work
What can natural language processing tell management teams about the priorities of their employees? Do assumptions built over time more often lead to successful or unsuccessful outcomes? Does a speaker's choice of…
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Recognizing the Importance of Culture (Introduction)
John C. Williams is the President and CEO of the Federal Reserve Bank of New York. In this brief introductory episode, John touches on the perspectives that listeners can expect to hear in this season of Bank Notes,…
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Exploring the Predictive Power of Guilt
Taya Cohen is an associate professor of organizational behavior and theory at Carnegie Mellon's Tepper School of Business. She studies moral character in the workplace, including the predictive power of guilt proneness…
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Establishing Values, Not Rules
Mark Mortensen is an Associate Professor of Organizational Behavior at INSEAD. He studies collaboration, team dynamics, and communication, with a particular focus on remote and distributed work. In this episode of…
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Prioritizing People and Mission… in Space
Holly Ridings is the Chief Flight Director at NASA, an institution that's spent more than six decades thinking about how culture connects to outcomes. In this episode of "Banking Culture Reform: Norms, Mindsets, and…
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Applying Neuroscience to the Workplace
Elizabeth "Zab" Johnson is a neuroscientist and the Executive Director of the Wharton Neuroscience Initiative at the University of Pennsylvania, where she harnesses insights from brain science to help understand and…
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Understanding Behaviors in Context
David Grosse is responsible for conduct risk, culture and behavior at HSBC Global Banking and Markets. A long-time banker, he became convinced that understanding human behavior was central to understanding what was…
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Shaping (and Re-Shaping) What's 'Normal'
Betsy Levy Paluck is a Professor of Psychology and Public Affairs at Princeton University. She studies the way group norms are shaped and changed, including how social perceptions and networks can be used to influence…
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Building Processes that Serve Everyone
Mark Roe is the Head of Risk Culture at the Australian Prudential Regulation Authority (APRA). With a background in Criminology, he brings a unique perspective to the supervision of governance, behavior and culture. In…
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Reforming the Financial Services Industry
Mikael Down worked as the Executive Director for Assessment, Policy and Insights at the Financial Services Culture Board, an industry body that assesses culture at financial institutions in the UK and helps to design…
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Recovery and Resilience in Puerto Rico
In the face of mounting challenges, the citizens of Puerto Rico have taken the future into their own hands. Community leaders are tackling foundational issues on the Island, such as affordable housing, capacity…
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Advice for Small Biz Owners
What did our small business owners wish they had known when they started? What have they learned? For current and future small business owners, we pull together our guests' best advice on starting a business,…
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Shipping Milk From Farm to Table
Kevin Ellis grew up on a dairy farm, and in college he discovered a passion for business. But that didn't keep him away from agriculture for long. He's now the CEO of Cayuga Milk Industries, a small business that…
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Staffing in a High-Tech Age
Ranjini Poddar was in law school when she and her husband started the staffing firm Artech Information Systems in 1992. She is now the CEO at a time when the Bureau of Labor Statistics says there are almost six million…
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Built by Generations
Arnoff Moving & Storage started in the 1920s with one truck. Now, 95 years, hundreds of trucks, and five generations later, the company is led by Mike Arnoff and has expanded its services to include logistics…
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Access to Credit & Financing
Small businesses employ about 50 percent of private-sector workers. Claire Kramer Mills leads the Federal Reserve System's research on this key driver of the U.S. economy through an annual survey that examines small…
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Shows are listed from Apple Podcasts' charts and directory, and Podcast Index where it is used. Every show and episode belongs to its publisher and plays from the publisher's own feed; this site hosts none of them. Explicit shows are for adult profiles only, and children’s profiles hear only children’s shows. More about this list.