About
In 1999, a NASA mission to Mars failed ... not from a technical glitch, but because people weren't talking to each other. Psychology professor Tessa West explores how assumptions, overlooked details and "hidden languages" can quietly sabotage even the smartest teams — and explores the small shifts in communication that can make a big difference in how information lands.
The talk
Credits and licence
- Institution
- TED
- Department
- TEDxCatawba
- Speaker
- Tessa West
- Year
- 2025
- Level
- For everyone
- Language
- English
- Subjects
- Business and management, Society and politics
- Source
- TED
- Licence
- CC BY-NC-ND 4.0, as TED states it. Non-commercial use only, and no changed versions. TED's terms
- Attribution
- TED Talks are licensed by TED under Creative Commons BY-NC-ND 4.0 International and are shown here in TED's own player, as TED's usage policy asks.
- Who can watch
- TED gives no rating. Invisible Network shows it to Teens profiles and older, judged from what the source says about it. How courses are placed
More like this
TED
Talk
Your body language may shape who you are
Source's player
TED
Talk
How to speak so that people want to listen
Source's player
TED
Talk
The power of vulnerability
Source's player
TED
Talk
How great leaders inspire action
Source's player
TED
Talk
This is what happens when you reply to spam email
Source's player
TED
Talk
Why people believe they can't draw
Source's player
TED
Talk
Grit: The power of passion and perseverance
Source's player
TED
Talk
The power of introverts
Source's player
TED
Talk
The future we're building -- and boring
Source's player
TED
Talk
10 ways to have a better conversation
Source's player
TED
Talk
The puzzle of motivation
Source's player
TED
Talk
The happy secret to better work
Source's player