7: Leadership in Quality Management and Safety — Read

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7.1: Introduction
This chapter will focus on quality management (QM) and the maintenance of safety within health care management. You will read about recent significant events related to quality management that have occurred in the United Kingdom and the United States, bringing international attention to patient safety issues. Finally, Lean, a QM strategy, and the plan-do-study-act cycle (PDSA) will be introduced to familiarize you with QM terms and techniques often used in the province of Saskatchewan.
7.2: Magnet Hospital
7.3: The Francis Report
7.4: Patient Safety Culture
7.5: Lean
7.6: Plan, Do, Study, and Act
7.7: Summary

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