Reader Focused Writing Orientation: Plain Language Letter
Department of Veterans Affairs
Education
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About
Department of Veterans Affairs
Reader Focused Writing Orientation: Plain Language Letter AVA20434VNB1 - 1998
Focus groups with veterans indicate how official letters need to be improved. VA top management explain why plain language (reader-focused writing) is so important to customer service. Research experts explain how people process information.
- Archive
- Internet Archive, in FedFlix: US government films
- Licence or status
- Public domain (Creative Commons dedication), as the Internet Archive states it.
- Credit
- Department of Veterans Affairs
- Language
- English
- Who can watch
- The archive gives no rating. Invisible Network shows it to Teens profiles and older, judged from its collection and subjects. How films are placed