Educational19891 h 29 min320×240

Total Quality Management - The Hudiberg Briefing

Department of Defense

Education

At the Internet Archive

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About

Department of Defense The Pentagon

Total Quality Management - The Hudiberg Briefing A18844VNB1 - 1989

In this presentation Mr. John J. Hudiberg, former Florida Power and Light executive, addresses total quality management implementation key points include: Definition of quality (meeting the desires, needs and expectations of customers); total commitment, and much, much, much more.

Human-made No record of this work says a model made it. What this means.

Archive
Internet Archive, in FedFlix: US government films
Licence or status
Public domain (Creative Commons dedication), as the Internet Archive states it.
Credit
Department of Defense
Language
English
Who can watch
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