Podcasts · Technology · Business
The AI in Business Podcast
Daniel Faggella
300 episodes
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.
More about the show
Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption.
Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
Episodes page 1 of 6
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Measuring Marketing When AI Makes the Click Disappear - with Gillian Hinkle of Salesforce
AI-generated answers can give buyers information without a website visit, complicating how marketing teams measure visibility and conversion. In this episode, Gillian Hinkle, Senior Director of Marketing – Demand Gen,…
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Preserving Field Service Expertise in the Age of AI - with Thomas Cottereau of Sightcall
Service organizations hold most of their critical expertise in experienced technicians rather than manuals, and that knowledge is leaving as the workforce turns over. In this episode, Thomas Cottereau, CEO and Founder…
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Proving AI ROI in Pharma Marketing - with Kellen Winters of Novartis
Enterprise investment in AI is rising faster than the ability to prove what it returns, leaving technology and vendor spend largely unexamined until leadership asks whether it is working. In this episode, Kellen…
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Designing a Technical Workforce That Adapts at the Speed of AI - with Carrol Chang of Andela
A job title no longer tells you what a technical role actually requires, now that AI has changed how the work gets done. In this episode, Carrol Chang, CEO of Andela, unpacks how AI is reshaping technical roles, and…
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Modernizing Enterprise GRC for Continuous Assurance - with Craig Unger of Hyperproof
Shifting regulations and siloed risk and compliance functions are forcing enterprise leaders to rethink audit-driven compliance. In this episode, Craig Unger, CEO and Founder at Hyperproof, explains why compliance…
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Building the Foundations for Scalable Industrial AI - with Jeff Witt of GE Vernova
A recommendation that's right 80% of the time sounds fine, until it's steering machinery next to a person. On the factory floor, that margin is the difference between routine and catastrophic. In this episode, Jeff…
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AI Content Governance Inside a Regulated Bank - with Stefan Zima of Raiffeisen Bank International AG
Financial institutions are moving fast on generative AI without a clear answer for who owns, and who is liable for, the content it produces and consumes. In this episode, Stefan Zima, Head of Group Regulatory…
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Reducing Alert Noise with AI in Enterprise IT - with Dhrubojyoti Das Deb of JPMorganChase
Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, Dhrubojyoti Das Deb, SVP of Global IT at JPMorgan Chase & Co., explores how AI-driven correlation…
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What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai
Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo. In this episode, John McMullan,…
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Inside the Shift Toward Smarter Automated CX - with Paul Cuglietta of Simplyhealth
A single misstep in a new customer service channel can undo months of trust-building work. In this episode, Paul Cuglietta, Customer Services Director at Simplyhealth, explores how disciplined testing, governance, and…
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Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
An AI agent can function as designed yet produce results an organization cannot verify or safely use. In this episode, Melissa Ramey, Director, AI Transformation – Data Insights and User Experience at Salesforce, joins…
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Turning Biological Complexity into R&D Advantage with Virtual Cells - with Giorgio Gaglia of Sanofi & Daniel Veres of Turbine
Drug discovery teams are running short of new ideas to test, and AI models that simulate how cells respond to drugs only pay off once leaders know when those predictions can be trusted with experiments, timelines, and…
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Where AI Should Actually Earn Its Keep in Biopharma - with Mukhtar Ahmed of Greenstone Biosciences
In biopharma R&D, AI investment has overwhelmingly targeted generating more drug candidates, even though the industry has rarely lacked for compounds worth pursuing. In this episode, Mukhtar Ahmed, Director of Project…
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Modernizing Finance Data for Faster and More Reliable Operations - with Ciprian Porutiu of Marsh
Finance teams face immense pressure to operate faster, but rushing to automate over fragmented systems only compounds errors downstream. Ciprian Porutiu, SVP of Strategic Initiatives at Marsh, joins host Yolandi de…
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Managing Change Across Modern Financial Operations - with Nathaniel Bell of Wells Fargo
For large banks, the barrier to AI at scale is rarely the model. It's decades of fragmented systems, inherited through mergers, acquisitions, and new products, where each team trusts its own data and no single view of…
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Transforming Cardiovascular Care — How AI-Driven Insights Unlock Value for Hospitals and Clinics - with Jim Hartman of Cleerly
Hospitals and clinics continue to face a central challenge: extensive cardiac testing still fails to deliver clear, consistent diagnostic answers, slowing decision‑making and creating downstream operational and…
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Closing the Gap Between Commercial Plans and What Happens on the Shelf - with Stephanie Lilley of Reckitt
For consumer goods companies, the gap between the commercial plan agreed at head office and what gets executed on the shelf is one of the costliest disconnects in the business — investment goes out against activity…
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Why Traditional Training Can't Keep Technical Teams Current - with Nicola Lyons of Andela
Traditional, event-based training can't keep pace with technical skills that now shift every six to twelve months. In this episode, Nicola Lyons, Senior Director of Talent Operations at Andela, breaks down why…
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Responsible Generative AI in Healthcare and What Leaders Need to Know for 2026 - with Rhett Alden of Elsevier Health
Generative AI is entering clinical workflows just as healthcare institutions grapple with black-box outputs, unclear regulation, and the need for provable accuracy. In this episode, Rhett Alden, CTO at Elsevier, joins…
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Building AI Into Systems That Can't Afford to Be Late - with Drew Barbier of MIPS
For AI systems built into vehicles, robots, and industrial equipment, being smart isn't enough — the difference between success and failure often comes down to whether real-time performance was designed in from the…
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AI-Powered Revenue Operations: The Future of Sales for SMBs - with Vanessa Tabbert of Salesforce
Enterprise sales teams routinely let the majority of inbound leads go untouched simply because there isn't enough team bandwidth to work them all. In this episode, Vanessa Tabbert, VP of Agentic Transformation and…
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Where Agentic AI Pays Off in the B2B Back Office - with Chris Bradley of Veritiv
Large B2B operations keep running order entry, invoicing, and other repetitive back-office workflows by hand, years after most companies started investing heavily in AI. In this episode, Chris Bradley, Chief Marketing…
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The Real‑World Conditions That Shape Industrial AI - with Scot Burdette of ABB
Industrial environments run on a different set of constraints than the typical enterprise office — physical risk, standalone factory sites, and workflows where a fragmented handoff can cost time, quality, or worse. In…
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Closing the Skills Intelligence Gap in the AI Era - with Cory Hymel of Andela
Job titles routinely undercount what employees can actually do, especially in fast-moving technical roles. In this episode, Cory Hymel, Head of Research at Andela, explores why mapping skills instead of roles gives…
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Scaling Agentic Automation With Open Architecture - with Arun Chandra of NICE
A quarter of enterprise teams have gotten a single AI channel into full production — the rest are stuck somewhere behind it. In this episode, Arun Chandra, Chief Operating Officer at NiCE, explores why that gap…
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AI for Patient Critical Uptime in a Shrinking Technician Workforce - with Michael Goldman
The service environment is straining under rising equipment complexity and a rapidly shrinking technician workforce, making patient‑critical uptime harder to guarantee. In this episode, Michael Goldman, Senior Director…
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Intelligent Operations at Enterprise Scale - with Dave Glick of Walmart
Enterprise engineering teams often spend more time triaging recurring incidents than building the features customers are asking for. In this episode, Dave Glick, Senior Vice President of Growth Technology at Walmart,…
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How Leaders Build for the Next Era of Compute - with Sam Grove of MIPS
Consolidating hardware into fewer, more capable chips looks like an unambiguous win — until the complexity those separate components used to handle resurfaces in the software binding everything back together. In this…
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How Regulated Enterprises Turn Governance Into AI Scale - with Julian Tang of BlackRock
Enterprise leaders face a growing gap between AI ambition and the fragmented data, legacy systems, and cultural friction that prevent pilots from becoming scalable value. In this episode, Julian Tang, Chief Operations…
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Determining Virtual Cell Impact for Drug Discovery - with Kristóf Szalay and Gerold Csendes of Turbine
Virtual cell models promise faster, cheaper early-stage drug discovery. However, the industry still lacks a shared way to judge which of these models can actually be trusted on a given problem. In this episode, Kristóf…
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[AI Futures] Paolo Ardoino of Tether on Merger or Obsolescence - The Future for Humanity (Stewarding the Flame, Episode 3)
The rise of non‑invasive BCIs and the privacy, security, and human‑relevance questions they introduce is becoming a central concern as this technology moves toward practical use. In this episode, Paolo Ardoino, CEO at…
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The Predictive Model Reshaping Retail Operations at Scale - with Chris Slovak of Unframe
Most retail AI pilots stall waiting on a years-long project to centralize and clean data before any agent can go live. In this episode, Chris Slovak, Global Field CTO at Unframe, makes the case for a different path:…
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Managing Change Across Modern Financial Operations - with Ajay Swamy of JPMorganChase and Founder of FundLens.ai
Banks can process millions of transactions an hour, yet even routine steps in financial operations still require constant human judgment to hold together. In this episode, Ajay Swamy, Senior Executive Product Director…
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The Future of Customer Success and Turnkey AI Agents for SMBs - Matt Kravitz of Salesforce
Service leaders are increasingly asked to deploy AI agents without a clear sense of what these systems can safely handle today, or where to start. In this episode, Matt Kravitz, Head of Customer Transformation for…
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What Mature Security Programs Need Before Deploying AI - with Mark Alvarado of Academy Sports + Outdoors
The security landscape is shifting as AI accelerates existing vulnerabilities faster than most retail enterprises can adapt. In this episode, Mark Alvarado, CISO at Academy Sports + Outdoors, examines how AI amplifies…
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Closing the Medical Device Knowledge Gap with AI Driven Field Service - with Ryan Makely of Bruker
A growing gap between device complexity and organizational knowledge is turning service reliability into an enterprise‑level risk for regulated industries. In this episode, Ryan Makely, Senior Director of CALID Service…
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How Industrial Leaders Are Redefining AI for the Factory Floor - with Antoine Bisson of Poka
Industrial AI is forcing leaders to confront a fundamental gap between digital systems built for offices and the high‑risk, real‑time demands of the factory floor. In this episode, Antoine Bisson, CEO & Co‑founder at…
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Machine‑Speed Security Risk in the Age of AI - with Niro Rajadurai of XBOW
AI is generating code and surfacing vulnerabilities faster than security teams can review them, compressing the time between a vulnerability discovery and its exploitation. In this episode, Niro Rajadurai, Chief…
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Accelerating Evidence to Action in Pharma with Practical AI Adoption - with Nabil Khan of Pfizer
Pharma organizations are generating more clinical and scientific evidence than ever, yet the path from that evidence to a confident strategic call hasn't kept up. In this episode, Nabil Khan, Medical Director for…
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AI for Industrial Service Leaders Improving Diagnostics and Field Efficiency - with Scot Burdette of ABB
Industrial service teams are facing two compounding pressures at once: decades of hands-on expertise walking out the door through retirement, and the equipment itself growing more complex to diagnose and maintain. In…
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Risk and Cost Governance for AI Agents in Regulated Institutions - with Shahir Daya of Zafin
As AI agents move from pilots into live financial workflows, most institutions still can't answer a basic question: who authorized this action, and what evidence backs it up? In this episode, Shahir Daya, Chief Product…
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Turning Manual Manufacturing Variability into Data‑Driven Control – with Sebastian Dykas of Smith+Nephew
A persistent gap remains between what modern manufacturing technology makes possible and how day‑to‑day work is still executed, with paper workflows, limited machine visibility, and siloed data preventing real…
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Building the Infrastructure Behind AI-Enabled Field Service - with Deniz Mullis of Cytiva
Experienced field engineers are retiring or moving on faster than ever, and the troubleshooting knowledge they carry rarely makes it into a manual before they go. In this episode, Deniz Mullis, Senior Director of…
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How to Reset Your IT Operations and Build for Intelligent Response - with Luke Rotta of Charles Schwab
The pace of modern IT operations is collapsing under the volume of alerts and the slow speed at which teams can contextualize data during active incidents. In this episode, Luke Rotta, Director of Site Reliability…
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Driving Operational Impact in BFSI with Agentic AI - with Yoav Naveh of Reindeer AI
Financial institutions are pushing agentic AI past pilot mode and into document-heavy, regulated workflows like AML alerts and account closures, but many leaders still lack a clear model for where automation should run…
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Agentic CRM for SMB Automation - with Sharif Karmally of Salesforce
CRM is shifting from a static repository to the core system that supplies the real‑time customer context required for dependable AI‑driven work. In this episode, Sharif Karmally, VP of SMB Product Marketing at…
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AI Deployment at Retail Speed - with Larissa Schneider of Unframe
Most enterprise AI pilots don't stall because the underlying models fail — they stall once real production stakes, fragmented systems, and unclear ownership enter the picture. In this episode, Larissa Schneider,…
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Models, Infrastructure, and Enterprise Readiness for Agentic AI - with Alex Tyrrell of Wolters Kluwer
Infrastructure readiness has become the real bottleneck for agentic AI in healthcare, as enterprises confront the shift from systems that generate content to systems that execute tasks across complex, regulated…
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The Mobile Security Imperative for Regulated Industries - with Tom Tovar of Appdome
Mobile app attackers already operate at machine speed, but most enterprise cyber functions still rely on manual, human-paced patch cycles to keep up. In this episode, Tom Tovar, Co-Creator at Appdome, examines how…
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Preparing Enterprise Data for Safe AI Deployment - with Todd Vancil of Securiti AI
A surge in AI adoption is forcing enterprises to expose sensitive data to new systems and access paths, creating security risks that traditional perimeter models can't contain. In this episode, Todd Vancil, Vice…
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