R Mattison's Podcast
G R A P A
47 episodes
Episodes
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Revenue Assurance Pros are Like Good Parents: Olusolape Daji
GRAPA's social networking manager talks about revenue assurance professional Olusolape Daji, and how being a good revenue assurance pro is like being a good parent.
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Are You a Revenue Assurance Muggle, or a Tom Swift Wizard?
The big news this summer has been the release of the last Harry Potter movie. Like Harry Potter, we as revenue assurance professionals have the power to decide if we are going to hide behind old technology and complain…
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How CEOs Can Use Revenue Assurance
"The revenue assurance discipline, and the standards provided by GRAPA, provide the revenue assurance professional with a comprehensive set of templates that make it possible to assure any type or level of revenue…
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Why Do We Need Revenue Assurance?
In the second installment of The Beginner's Guide to Revenue Assurance, Rob Mattison tackles the question why do telecoms need revenue assurance at all? "Managers are finding that the methods used in the past, in order…
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What is Revenue Assurance?
It's back to basics as Rob Mattison takes another look at the definition of revenue assurance. "It seems that Revenue Assurance (as promoted by GRAPA at least) is becoming more and more a “top of mind” issue for a lot…
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(Margin) Pirates of the Canadians
Partner or Privateer? While most of us are fascinated by the lives of legendary pirates, real pirates are not so romantic. GRAPA's Rob Mattison discusses what happens when a partnership turns into piracy, using…
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Introducing Revenue Assurance Foundations
Rob Mattison introduces the new Revenue Assurance Foundations training and certification programs being launched in 2011. The Revenue Assurance Foundations program is the third in the series of what we call our core…
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Are We There Yet?
GRAPA President Rob Mattison reflects on the great strides forward made in 2010 and discusses the plans in place for 2011 for GRAPA and RA Academy that will keep the momentum rolling.
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Are You a Revenue Assurance Black Belt?
Find out what is in store for GRAPA in 2011. "Over the past year, we have been conducting an exhaustive set of benchmarks and surveys with revenue assurance professionals and CFO’s, and the opinions that they voice are…
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Which Revenue Assurance Superhero are You?
Batman, Superman, Aquaman or The Flash: What Kind of Revenue Assurance Hero do You Want to Be? GRAPA president Rob Mattison discusses the special powers needed by revenue assurance and fraud management professionals…
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Kuala Lumpur Launch Pad
It is really no accident that GRAPA claims Kuala Lumpur as its birthplace. If you want to experience telecommunications in the fast lane, first hand, you don’t have to look any further than here. Because of its…
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Join the Revenue Assurance Tea Party Movement
The 'Boston Tea Party' was a pivotal event leading to the American Revolution and independence from Britain. Now, a new political Tea Party movement has gained a toe-hold in the United States. Rob Mattison discusses…
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Getting It
"The reason that GRAPA exists, and the reason that I travel around the world, 45 weeks out of the year, is to try to help revenue assurance managers to create that “meeting of the minds”, the “Now you get it” moment…
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It Problems
What if your revenue assurance problem is IT? How do you pinpoint the source of the problem and how can revenue assurance and IT teams work together to accomplish their objectives? GRAPA president Rob Mattison offers…
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Wireline Love
"When we started GRAPA back in 2007, there were many things that we thought would happen. However, one thing we were sure of was that the wireline incumbent telcos would not be high on our list of members." GRAPA…
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Camel Fraud In Cairo
"The biggest and most involved discussions at the recent Cairo training were concerned with issues about the problems that carriers are facing with the “leading edge” business model deployments, specifically the almost…
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Welcome to Revenue Mania 2010
Never has the old adage 'what goes around, comes around' been more true, even in the fast paced world of telecommunications. Rob Mattison discusses how vendors, speakers and other 'thought leaders' may be giving new…
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FIFA vs WWE
"Say what you will about the “fairness” of individual referees, or the many different “political quirks” that make up world football championships, in the end, the process is a basically fair and entertaining process.…
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Revenue Assurance: What's Next
"Clearly revenue assurance has greatly increased in scope over the past few years. Revenue assurance professionals are working less on “leakage” and more on “top line revenue delivery” as we get better at the…
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GRAPA and CEO Love
C Level executives are coming to understand that Revenue Assurance represents one of the single biggest strategic tools in their arsenal. Rob Mattison discusses why CEOs and CFOs are paying attention to Revenue…
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TeleStrategies Revenue Assurance & Management 2010 Recap
Corey talks to Dan Baker about the TeleStrategies Revenue Assurance & Management conference. Opportunity Oasis is GRAPA's all-new weekly webinar series featuring Corey! Tune in every Wednesday at 2:00 Central Daylight…
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Fraud, Detection and Death
On this Opportunity Oasis, Corey takes a look at a case of fraud that compromised a country's security and caused the death of an innocent man. Opportunity Oasis is GRAPA's all-new weekly webinar series featuring…
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Corey's Corner - TFO Program Info
Learn about GRAPA's Telco Fraud Officer initiative on Opportunity Oasis. Opportunity Oasis is GRAPA's all-new weekly webinar series featuring Corey! Tune in every Wednesday at 2:00 Central Daylight Time (GMT -5) to get…
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When Lightening Strikes - Botswana and Revenue Assurance
Do you have controls in place to minimize revenue loss when disaster strikes? What happened when lightening struck a cell tower and a telco made a quick cut-over to a new technology along with the repair? Rob Mattison…
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Sexting and the Telcos
Corey discusses Sexting and the telcos on Opportunity Oasis is GRAPA's all-new weekly webinar series. Tune in every Wednesday at 2:00 Central Daylight Time (GMT -5) to get the latest Revenue Assurance and Fraud…
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Corey's Corner - Revenue Assurance Opportunities in 2010- 02-17-2010
Opportunity Oasis is GRAPA's all-new weekly webinar series featuring Corey! Tune in every Wednesday at 2:00 Central Daylight Time (GMT -5) to get the latest Revenue Assurance and Fraud Management news updates. This…
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Follow The Money – Part 2 : Assurance for Commissions and Sales Compensation Plans
Sales commissions are becoming a critical ingredient of many of the different types of “innovative new marketing schemes” being created by marketers and product developers. As the industry continues to put more faith…
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Follow the Money – RA and Sales Channel Assurance Part 1
One of the most exciting and challenging things about the world of revenue assurance, as we continue to evolve as professionals, is the way that the scope, depth and breadth of our responsibilities continues to expand.…
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Getting Serious About Fraud Management
GRAPA president Rob Mattison discusses GRAPA's new fraud management training curriculum, powered by some of the best and brightest in the fraud management field.
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Revenue Assurance and Regulators
What has revenue assurance got to do with regulators and their missions? Rob Mattison talks about the role of regulators relative to revenue assurance professionals.
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Revenue Assurance Royalty
Who is the 'royalty' in Revenue Assurance? Who are the 'thought leaders' of Revenue Assurance? Since there are no BOMs and Product Managers, Rob Mattison discusses who Revenue Assurance professionals should look up to.
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Visiting Germany – Riding the Revenue Assurance Autobahn
Rob Mattison takes a break to spend time with family in Germany. And how about a game of Autobahn Hanne? Rob discusses how the engineering process and rules of the Autobahn, along with the attitude and skills of the…
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Viva Las Vegas - Revenue Assurance Las Vegas Style
GRAPA President Rob Mattison looks back on 2009 and the final training event, held in Las Vegas, Nevada.
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Revenue Assurance Sufi Style
Do you sometimes feel like you are spinning out of control? Rob Mattison discusses how revenue assurance pros can take a lesson from Sufi dancers. You'll also hear about Rob's exciting desert adventure. Read the blog…
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Revenue Assurance and Internal Auditing - Training in Kuwait
Rob discusses another breakthrough training event in Kuwait and the strong ties between revenue assurance and internal auditing.“This event reinforced my belief that in the battle for revenue assurance and fraud…
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Revenue Assurance in the Carribean
Rob Mattison describes his experience at the Trinidad training and discusses the unique business environment of this island telco.
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RA in the US and Bundle Assurance: Revenue Assurance American Style
The famous “triple play” and “home run” bundle were created in the US and it is still home of post-paid service. Rob Mattison discusses how GRAPA standards based solutions can be applied to revenue assurance in the US.
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Cape Town – My Kind of Revenue Assurance Town
Rob Mattison discusses revenue assurance training in Cape Town, deep forensics and controls, GRAPA certification news, milestones, new member services and upcoming training events and townhalls.
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How Do you Certify an Entire Country?
Rob discusses the upcoming (win-win) training event in Uganda organized with the help of dedicated GRAPA volunteers, the National Coalition of Revenue Assurance and Uganda's major telcoms.
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GRAPA: Minding the Gap and Assuring the Revenue in London Town
GRAPA President Rob Mattison talks about state of revenue assurance and telcos in the UK, the birthplace of revenue assurance.
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Accounting and Revenue Assurance
Rob Mattison discusses the roles of the revenue assurance staff, and the disciplines of managerial and financial accounting.
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Summer in Luxembourg; Christmas in Las Vegas
Rob Mattison talks about his impressions of Luxembourg, upcoming GRAPA training events and the roles of internal auditors and revenue assurance professionals.
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GRAPA User Groups - Conferences, Vacations and Education
The GRAPA User Groups represent an exciting new addition to the repertoire of training, networking, certification and recognition options available to the revenue assurance professional. GRAPA President Rob Mattison…
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Revenue Assurance Reboot - Convert KPIs to Clarity
Are your KPIs providing the you with the results you want? GRAPA president Rob Mattison discusses the role of KPIs in revenue assurance. Read the transcript at http://www.rmattison.wordpress.com.
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Revenue Assurance to the Xtreme(c) - GRAPA Training and Certification Program
Live interview by Radio and Podcast Personality "Eva Pristera" with Rob Mattison - President of GRAPA , (The Global Revenue Assurance Professionals Association). In this interview, Rob reveals the strategy behind…
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Revenue Assurance – Global Village or Isolated Isle?
Rob Mattison discusses trends in telecommunications revenue assurance. Read the transcript at http://www.rmattison.wordpress.com.
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