Podcasts · Certified: The ISACA CISA Audio Course
Episode 57: IT Service Level Management
· 17 min · Episode 57
Episode Episode 57: IT Service Level Management
Service level agreements define performance expectations between IT and the business. In this episode, you will learn how to audit SLA creation, monitoring, breach handling, and vendor service reporting. These concepts are tested frequently in Domain 4, especially in questions that examine governance and performance alignment. Ready to start your journey with confidence? Learn more at BareMetalCyber.com.
Transcript
Shows are listed from Apple Podcasts' charts and directory, and Podcast Index where it is used. Every show and episode belongs to its publisher and plays from the publisher's own feed; this site hosts none of them. Explicit shows are for adult profiles only, and children’s profiles hear only children’s shows. More about this list.