Bret Taylor of Sierra on AI agents, outcome-based pricing, and the OpenAI board
· 1 h 41 min · Episode 27
Episode Bret Taylor of Sierra on AI agents, outcome-based pricing, and the OpenAI board
Bret Taylor, co-founder of Sierra and Chair of the OpenAI board, joins John for a pint to discuss the rapid shift toward an agentic future. In this episode, Bret explains why outcome-based pricing is the future of software business models, and why he believes the atomic unit of AI productivity is a process, not a person. They cover why big companies struggle to adopt AI because they are “shipping their org charts.” Bret also discusses a new type of hyper-generalist, reflects on his experience with the OpenAI and Twitter boards, and explains why he believes we might see the end of the smartphone era.
Timestamps
(00:00:26) Coding
(00:16:23) Sierra
(00:27:14) Agentic UX
(00:38:47) Building support agents
(00:45:43) Co-developing with the models
(00:50:08) SaaSpocalypse
(01:00:50) Stripe Sessions
(01:01:33) Outcome-based pricing
(01:09:14) Is Sierra short AGI?
(01:13:50) AI productivity
(01:23:47) How to structure a tech business
(01:30:25) Board drama
(01:38:24) AI predictions
Transcript
Shows are listed from Apple Podcasts' charts and directory, and Podcast Index where it is used. Every show and episode belongs to its publisher and plays from the publisher's own feed; this site hosts none of them. Explicit shows are for adult profiles only, and children’s profiles hear only children’s shows. More about this list.