Podcasts · Boss Class from The Economist

S3 Bonus 1: Bret Taylor of Sierra and OpenAI

· 34 min · Bonus

Episode S3 Bonus 1: Bret Taylor of Sierra and OpenAI

0:00 34:22

A conversation about the potential and limits of AI agents with the co-founder of Sierra, an agentic customer-service company. Bret Taylor, who is also the chairman of OpenAI, tells Andrew Palmer about the imperfections of the technology, the competition between model-makers and vendors, and how he uses AI to manage.

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