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搞砸了只會一直說 I'm sorry？英文道歉分三級，主管最想聽的是這句

5 Oct 2026 · 7:29

把舊版報價單寄給客戶，主管走過來，你只會一直說 I'm sorry？英文道歉要看嚴重程度：小事 My bad、工作失誤 That's on me 或 I dropped the ball、正式場合 I apologize for…，而且一定要接補救句 I'll send the corrected version by noon。這集一次教你分級道歉的順序。 ▶ 完整逐字稿、重點單字、句型： https://mjenglishclass.com/daily-english/en-apologize-mistake ━━━━━━━━━━━━━━ 🔓 解鎖無廣告＋完整內容，支持 VIP 訂閱： Apple｜https://apple.co/4rYiYa7 Spotify｜https://sptfy.bio/mjenglish 📚 推薦教材：賴世雄獨門英文文法心法＋圖表＋練習 https://s.shopee.tw/AKO1JfgYp4 ☕ 請我們喝杯咖啡： https://p.ecpay.com.tw/E34AEEA ━━━━━━━━━━━━━━ 🗣️ 情境對話 Dialogue 場景：週二早上，Amy 剛發現寄給客戶的報價單用了舊版數字；主管 Kevin 拿著手機走過來，客戶已經回信問了。 Kevin: Amy, got a sec? The client's asking why the prices in your quote don't match. （Amy，有空嗎？客戶在問妳報價單上的價格怎麼對不上。） Amy: Oh no. I'm sorry, I'm so sorry, I'm really sorry. （喔不。對不起，真的很對不起，非常抱歉。（連說三次 sorry，聽起來慌了，也沒講要怎麼處理）） Kevin: Hey, it's okay. Take a breath. What happened? （嘿，沒關係。先深呼吸。發生什麼事？） Amy: Okay. That's on me. I used last month's price sheet by mistake. （好。這是我的責任。我不小心用了上個月的價目表。） Kevin: Got it. These things happen. Can we fix it today? （了解。這種事難免。今天能修正嗎？） Amy: Yes. I'll send the corrected quote by noon and copy you on it. （可以。我中午前寄出修正版報價單，也會 cc 給你。） Kevin: Perfect. Should we say anything to the client? （很好。要跟客戶說些什麼嗎？） Amy: I'll write to them directly. Something like, I apologize for the confusion, please see the updated version attached. （我直接寫信給他們。大概是：造成困擾很抱歉，請參考附件的更新版本。） Kevin: That works. And honestly, you handled that well. Way better than the three sorries. （可以。老實說，妳處理得很好。比剛剛那三個 sorry 好多了。） Amy: Ha, my bad. Old habit. It won't happen again. （哈，我的錯，老習慣了。不會再發生了。） ━━━━━━━━━━━━━━ 📚 重點單字 my bad／maɪ bæd／我的錯（口語，小事用） drop the ball／drɑːp ðə bɔːl／（工作上）漏掉、搞砸 apologize／əˈpɑːlədʒaɪz／（正式）道歉 by mistake／baɪ mɪˈsteɪk／不小心、弄錯了 corrected／kəˈrektɪd／修正過的 copy someone on／ˈkɑːpi ˈsʌmwʌn ɑːn／（email）把某人加進副本（cc） confusion／kənˈfjuːʒn／混亂、困擾 old habit／oʊld ˈhæbɪt／老習慣 ━━━━━━━━━━━━━━ 💡 重點句型 Sentence Patterns 小事 → My bad. / Oops, my mistake. 例：Oops, my bad.（喔，我的錯。） 工作失誤 → That's on me. / I dropped the ball. 例：That's on me.（這是我的責任。） 正式場合 → I apologize for ＋ 名詞 例：I apologize for the confusion.（造成困擾很抱歉。） 接補救 → I'll ＋ 動作 ＋ by ＋ 時間 例：I'll fix it right now.（我現在馬上修。） 收尾保證 → It won't happen again. 例：It won't happen again.（不會再發生了。） ━━━━━━━━━━━━━━ 🚦 下次這樣說 Next Time ① 發現自己出錯 ❌ I'm sorry, I'm sorry, I'm really sorry. ✅ That's on me. I'll fix it right now. ② 說「抱歉我的錯誤」 ❌ Sorry for my mistake. ✅ Sorry about that. That was my mistake. ③ 解釋原因 ❌ Because the system was slow, so… ✅ That's on me. The system was slow, but I should've double-checked. -- Hosting provided by SoundOn

Links in the notes 6

• https://mjenglishclass.com/daily-english/en-apologize-mistake
• https://apple.co/4rYiYa7
• https://sptfy.bio/mjenglish
• https://s.shopee.tw/AKO1JfgYp4
• https://p.ecpay.com.tw/E34AEEA
• https://www.soundon.fm/

The episode on the publisher’s site ↗ (opens in a new tab)