Podcasts · Government · Business

Regulation Matters: a CLEAR conversation

Council on Licensure, Enforcement and Regulation

100 episodes

CLEAR’s podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics.

More about the show

1) CLEAR is a place for novel, thoughtful, non-partisan debate, undertaken inclusively and respectfully. Those who contribute to the debate speak in their own capacity, and do not necessarily represent the view(s) of CLEAR. 2) CLEAR provides a space in which contentious issues can be safely and respectfully discussed, grounded in a sound body of professional regulatory knowledge. 3) Acting in the public interest, regulations, and the views of regulators and the wider public, evolve over time. Discussions at CLEAR reflect this evolution of thinking, encompassing a wide variety of considered opinion.

Music clips: ”Someone Else” by Full Power Music, licensed through Adobe Stock

Episodes page 1 of 2

  1. Episode 106: Consumer Education and Unlicensed Practice Enforcement – A Combined Approach to Prevent Harm

    · 31 min · Episode 109

    Unlicensed practice poses significant risks to consumers and presents regulators with the challenge of identifying activity that often occurs outside the regulated system. This conversation with Wendy Moir, CEO of…

  2. Episode 105: From Workarounds to Modernization – Rethinking “The Way We’ve Always Done It”

    · 26 min · Episode 108

    Technology modernization is about more than replacing outdated systems. It requires agencies to examine long-standing processes, engage the people who use those processes every day, and focus on how technology can…

  3. Episode 104: Preparing for Portland – Regulatory Abundance and Crucial Conversations

    · 49 min · Episode 107

    This episode previews two keynote presentations at the 2026 CLEAR Annual Educational Conference. Host Line Dempsey first speaks with keynote speaker Jay Chaudhary about his concept of "regulatory abundance"—the idea…

  4. Episode 103: Aligning Expectations and Focusing on Outcomes - Inside the PSA's New Standards

    · 24 min · Episode 106

    The UK's Professional Standards Authority (PSA) has introduced a new single set of standards that will be used to assess both professional regulators and accredited registers, replacing separate frameworks with a…

  5. Episode 102: Governing Through Legislative Reform – Culture, Communication, and Trust

    · 53 min · Episode 105

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Tamara Richter and Carin Plischke about what major regulatory reform looks like in practice. Drawing from their organizations’…

  6. Episode 101: Who Knows What We Do? Public Understanding and Recruitment in Professional Regulation

    · 29 min · Episode 104

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Jennifer Garrett and Richard Woolf about what happens when regulators step outside traditional channels to better understand…

  7. 100 Episodes of Insight: Looking Back, Adapting for the Future

    · 1 h 20 min · Episode 103

    Episode 100 of Regulation Matters: a CLEAR conversation revisits one of the podcast’s most enduring questions: what does it mean to be a good regulator? Bringing together a diverse panel of global regulatory leaders,…

  8. Episode 99: Innovation and Impact – Spotlight on CLEAR’s 2025 Award Recipients, Part 2

    · 38 min · Episode 102

    In this second installment of our awards series, host Line Dempsey continues highlighting CLEAR’s 2025 award recipients and their impact on public protection. Cindy Reinhardt of the Colorado Division of Professions and…

  9. Episode 98: Regulatory Environmental Scan – Emerging Pressures, Policy Shifts, and Innovation in Professional Regulation

    · 39 min · Episode 101

    During CLEAR’s recent midyear business meetings in Nashville, we conducted our annual environmental scan, asking committee members to share the top trends, challenges, and policy developments they’re seeing across…

  10. Episode 97: Principles Before Practice - How CLEAR Is Shaping Responsible AI Use

    · 47 min · Episode 100

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey explores the newly released CLEAR Principles for Ethical and Effective AI in Professional Regulation with working group members Paul Byrne,…

  11. Episode 96: Innovation and Impact – Spotlight on CLEAR’s 2025 Award Recipients, Part 1

    · 24 min · Episode 99

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey sits down with two of CLEAR’s 2025 award recipients whose work demonstrates the power of innovation and dedication in public protection.…

  12. Episode 95: Inside the World of Exam Security – Protecting the Integrity of Licensure Exams

    · 54 min · Episode 98

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey is joined by exam security leaders Wally Dalrymple (ETS), Roddy Meade (Prometric), and Harry Samit (Pearson VUE) to explore the rapidly…

  13. Episode 94: Turning Consumer Feedback into Action - Lessons from Ontario's Financial Regulator

    · 26 min · Episode 97

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Stuart Wilkinson, Chief Consumer Officer at Ontario’s Financial Services Regulatory Authority (FSRA), about practical…

  14. Episode 93: Telling Our Story - From First Conference to Lasting Impact

    · 43 min · Episode 96

    In this episode of Regulation Matters: a CLEAR Conversation, host Line Dempsey continues CLEAR’s Telling Our Story series with board members Mark Steinagel, Jessica Kallipolites, and Shilo Tooze. Together, they reflect…

  15. Episode 92: Licensure and Labor - Removing Unnecessary Barriers to Opportunity

    · 35 min · Episode 95

    The August episode of Regulation Matters: a CLEAR Conversation focuses on the upcoming CLEAR Annual Educational Conference, taking place in Chicago, Illinois. Camile Lindsay, Director of the Division of Financial and…

  16. Bonus Episode: Further Conversation about Arkansas’s Digital Transformation

    · 21 min · Episode 94

    In this bonus episode of Regulation Matters: a CLEAR conversation, host Line Dempsey continues the conversation with Ken Anderson, CIO of the Arkansas Department of Labor and Licensing, and Christy Williams, General…

  17. Episode 91: Modernizing Licensure: Arkansas’s Digital Transformation Journey

    · 28 min · Episode 93

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey kicks off a two-part series in partnership with CLEAR’s 2024-25 Premier Partner, Tyler Technologies. Joined by Ken Anderson, CIO of the…

  18. Episode 90: Telling Our Story - Reflections on Building a Global Regulatory Network

    · 51 min · Episode 92

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey continues CLEAR’s “Telling Our Story” series with a conversation about the power of connection, community, and global engagement. CLEAR…

  19. Episode 89: Technology, Ethics, and Regulatory Guidance

    · 23 min · Episode 91

    How can regulators ensure ethical practice when technologies—and their risks—are constantly evolving? Researchers Dr. Tracey Adams and Dr. Kate Leslie discuss the intersection of professional ethics and technological…

  20. Episode 88: Providing Effective Staff Support to Regulatory Boards and Councils

    · 39 min · Episode 90

    In this episode of Regulation Matters: a CLEAR conversation, Line Dempsey chats with experts in regulatory administration to highlight some of the key skills needed to effectively provide staff support to regulatory…

  21. Episode 87: Regulatory Environmental Scan - Emerging Issues from CLEAR's Committee Meetings

    · 24 min · Episode 89

    During CLEAR’s recent midyear business meetings, we conducted an environmental scan and asked our committee members about the top trends or issues they’re seeing in professional regulation or in their jurisdictions.…

  22. Episode 86: Sunrise, Sunset, and the Media Spotlight: A Case Study in Regulation and Communication

    · 28 min · Episode 88

    In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Brian Tobias, Director of the Colorado Office of Policy, Research and Regulatory Reform, and Katie O'Donnell, Director of…

  23. Episode 85: Freedom of Expression and the Role of the Regulator

    · 18 min · Episode 87

    How do we balance freedom of expression, professional responsibilities, and the role of the regulator? Scott McLeod shares the College of Physicians and Surgeons of Alberta's perspective. With media coverage and…

  24. Episode 84: CLEAR Awards Recipients - Demonstrating Regulatory Excellence (Part 2)

    · 42 min · Episode 86

    The 2024 CLEAR Awards were presented in Baltimore during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the accomplishments and initiatives they…

  25. Episode 83: CLEAR Awards Recipients - Demonstrating Regulatory Excellence (Part 1)

    · 49 min · Episode 85

    The 2024 CLEAR Awards were presented in Baltimore during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the accomplishments and cases they were…

  26. Episode 82: Telling Our Story – Reflections on Regulatory Excellence and Tomorrow’s Leaders

    · 40 min · Episode 84

    This month's conversation continues the theme of telling CLEAR's story. CLEAR members Paul Byrne and Micah Matthews talk about their CLEAR journeys, how their CLEAR learnings and connections make them better…

  27. Episode 81: Telling Our Story - Reflections and Progress on CLEAR's DEI Journey

    · 29 min · Episode 83

    This month's conversation focuses on CLEAR’s DEI journey. CLEAR’s President and Board of Directors would like to share CLEAR’s DEI story with you, both internally as an example of an organization looking at DEI and…

  28. Episode 80: AI Innovations and Anti-racism in Regulation: Conference Plenaries Preview

    · 30 min · Episode 82

    Get a sneak peek of the plenary sessions at CLEAR's upcoming Annual Educational Conference. Beth Z., your "nerdy best friend," talks about the challenges and opportunities of artificial intelligence: how you can…

  29. Episode 79: Digital Technologies within Regulatory Agencies: Usage and Perceptions

    · 25 min · Episode 81

    CLEAR and Tyler Technologies partnered to conduct a survey to examine the use and perception of digital technologies within regulatory agencies. Listen as the survey report authors discuss the findings and perceptions…

  30. Episode 78: Are Regulators Barriers to Professionals Seeking Treatment?

    · 23 min · Episode 80

    Gordon Giddings, Jeremy Beach, and Fisayo Aruleba share research they conducted to ask, "Do Medical Licensing Questions on Health Conditions Pose a Barrier to Physicians Seeking Treatment?" Their research focused on…

  31. Episode 77: Telling Our Story – Reflections on Board Service

    · 34 min · Episode 79

    CLEAR's story is a story of connections, learning, and engagement. Join us as host Line Dempsey engages in a compelling dialogue with CLEAR's President, Marc Spector, and President-elect, Staci Mason, exploring their…

  32. Episode 76: Revisiting a Fundamental Question: What It Means to Be a Good Regulator

    · 22 min · Episode 78

    A few years ago, we had a great conversation with Deanna Williams where we discussed the big question of, What does it mean to be a good regulator? There’s not a better or more fundamental question to ask for our CLEAR…

  33. Episode 75: The Legislative Rundown – What’s Happening in 2024

    · 22 min · Episode 77

    From new trends like artificial intelligence and banishing diversity, equity and inclusion requirements, to some familiar ones like workforce mobility and licensure compacts, panelists will discuss current legislative…

  34. Episode 74: New Pathways - Alternatives to the Licensure Exam

    · 24 min · Episode 76

    Jo Perini-Abbott and Addie Smith with the Oregon State Bar Alternatives to the Exam Task Force talk about the OSB's deliberative process to research alternatives to the traditional bar exam, including diploma…

  35. Episode 73: The What, Why, When, and How of Remedial Educational Interventions

    · 19 min · Episode 75

    One role of regulators is to make appropriate dispositions that adequately address a licensee’s or registrant’s conduct of concern. Often regulators determine that remedial interventions are necessary or advisable.…

  36. Episode 72: CLEAR’s DEI Resources for Regulators and Revisiting a Conversation on Unconscious Bias

    · 29 min · Episode 74

    This episode revisits a previous conversation about unconscious bias - what it means, how it can influence our decision-making, and what we can do to minimize its impact. We also announce new DEI resources for CLEAR…

  37. Episode 71: CLEAR Award Recipients: Sharing Insights from Experience (Part 2)

    · 50 min · Episode 73

    The 2023 CLEAR Awards were presented in Salt Lake City during CLEAR's Annual Educational Conference. Our podcast host had the chance to catch up with the recipients and hear about the cases and accomplishments they…

  38. Episode 70: CLEAR Award Recipients: Sharing Insights from Experience (Part 1)

    · 43 min · Episode 72

    The 2023 CLEAR Awards were presented in Salt Lake City during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the cases and accomplishments they…

  39. Episode 69: Ethical International Recruitment of Foreign-Educated Healthcare Workers

    · 16 min · Episode 71

    Mukul Bakhshi with the Alliance for Ethical International Recruitment Practices for CGFNS International, Inc. shares information about the recently updated “Health Care Code for Ethical International Recruitment and…

  40. Episode 68: Navigating Change - Conference Plenary Preview

    · 16 min · Episode 70

    Get a sneak peek at the CLEAR conference plenary session, "Own Your Shift: Turn your season of change into your season of possibility." Tiffany Lanier, Change + Wellbeing Speaker and Founder of The Morning Shift Co.,…

  41. Episode 67: Practice Authority, Workforce Diversity, and Equity of Care - New Research

    · 16 min · Episode 69

    Alicia Plemmons with the Knee Center for the Study of Occupational Regulation shares new research her team conducted to explore the relationship between nurse practitioner full practice authority, nurse practitioner…

  42. Episode 66: Decreasing Application Processing Time While Maintaining Accuracy

    · 22 min · Episode 68

    Jennifer Best with Nova Scotia College of Nursing talks about some recent policy and process changes the College made to streamline their licensing process for applicants from other provinces and from seven…

  43. Episode 65: Developing a Military Occupational Crosswalk

    · 33 min · Episode 67

    Andrew LaFratte, Deputy Policy Director, shares an initiative that the Pennsylvania Department of State has developed to lessen the regulatory licensure burden for military veterans and spouses. Based on results from a…

  44. Episode 64: Citizen Empowerment through Technology Modernization

    · 18 min · Episode 66

    Dan Hereth, Secretary of the Wisconsin Department of Safety and Professional Services, shares his agency's journey with a multi-year, multi-phase technology initiative. He focuses on how enhancements to the technology…

  45. Episode 63: Regulatory Sandboxes - Concept and Implementation

    · 28 min · Episode 65

    Jan Robinson, Bradley Chisholm, and Micah Matthews explore the concept of sandboxes for professional and occupational regulators. What is a regulatory sandbox? It's important to think about it like a tool to relax…

  46. Episode 62: Themes in Professional Licensing with CLEAR’s Premier Technology Partner, Thentia

    · 32 min · Episode 64

    Paul Leavoy, Managing Director - Regulatory Content and editor of Ascend magazine for Thentia, talks with CLEAR about regulatory news and current themes in professional licensing. He highlights how labor shortage…

  47. Episode 61: Regulatory Connections - The UK’s New Institute of Regulation

    · 15 min · Episode 63

    Marcial Boo, chair of the new Institute of Regulation in the UK, joins us for this episode. Hear about the membership and goals of this new professional body for regulators in the UK. Marcial shares some of the…

  48. Episode 60: Inquiry to Audit - Improving Communications

    · 20 min · Episode 62

    Carol Puchailo with the College of Registered Nurses of Manitoba discusses the College's Inquiry to Audit (I2A) Project, an initiative the practice team took to critically think through their systems processes with a…

  49. Episode 59: Evaluating How Medical Boards Communicate about Physician Sexual Misconduct

    · 32 min · Episode 61

    Lisa McGiffert with the Patient Safety Action network and Carol Cronin with the Informed Patient Institute share research and recommendations from their report, Communicating about Physician Sexual Misconduct: How are…

  50. Episode 58: CLEAR’s 2022-24 Strategic Plan – Supporting the Regulator of Tomorrow

    · 23 min · Episode 60

    During CLEAR's return to our in-person annual conference in Louisville, we were able to sit down with Board members to discuss the 2022-24 strategic plan and some of the exciting initiatives underway to support CLEAR…

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