Learn · TED

Talk10 min

How data from a crisis text line is saving lives

Nancy Lublin · TED

Watch At TED

About

When a young woman texted with a heartbreaking cry for help, the organization responded by opening a nationwide Crisis Text Line for people in pain. Nearly 10 million text messages later, the organization is using the privacy and power of text messaging to help people handle addiction, suicidal thoughts, eating disorders, sexual abuse and more. Hear how they're using the anonymous data collected by text to learn when crises are most likely to happen -- and help schools and law enforcement prepare for them.

The talk

  1. How data from a crisis text line is saving lives 10 min · TED's player

Credits and licence

Institution
TED
Department
TEDWomen 2015
Speaker
Nancy Lublin
Year
2015
Level
For everyone
Language
English
Subjects
Medicine and health, Society and politics
Source
TED
Licence
CC BY-NC-ND 4.0, as TED states it. Non-commercial use only, and no changed versions. TED's terms
Attribution
TED Talks are licensed by TED under Creative Commons BY-NC-ND 4.0 International and are shown here in TED's own player, as TED's usage policy asks.
Who can watch
TED gives no rating. Invisible Network shows it to Teens profiles and older, judged from what the source says about it. How courses are placed