Learn · TED

Talk17 min

Social services are broken. How we can fix them

Hilary Cottam · TED

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About

When a family falls into crisis -- and it sometimes happens, thanks to unemployment, drugs, bad relationships and bad luck -- the social services system is supposed to step in and help them get back on track. As Hilary Cottam shows, in the UK a typical family in crisis can be eligible for services from more than 70 different agencies, but it's unlikely that any one of them can really make a difference. Cottam, a social entrepreneur herself, asks us to think about the ways we solve deep and complex social problems. How can we build supportive, enthusiastic relationships between those in need and those that provide help?

The talk

  1. Social services are broken. How we can fix them 17 min · TED's player

Credits and licence

Institution
TED
Department
TEDGlobal>London
Speaker
Hilary Cottam
Year
2015
Level
For everyone
Language
English
Source
TED
Licence
CC BY-NC-ND 4.0, as TED states it. Non-commercial use only, and no changed versions. TED's terms
Attribution
TED Talks are licensed by TED under Creative Commons BY-NC-ND 4.0 International and are shown here in TED's own player, as TED's usage policy asks.
Who can watch
TED gives no rating. Invisible Network shows it to Teens profiles and older, judged from what the source says about it. How courses are placed