Course11010408040 lectures
Total Quality Management - I
Prof. Raghu Nandan Sengupta · IIT Kanpur
Lectures
week-01
- Quality and its Dimensions
- Quality and Variability
- History of Quality Control
- Management Aspects of Quality - I
- Management aspects of Quality - II
week-02
- Introduction to Concepts of Probability
- Six Sigma Overview
- DMAIC for Problem Solving
- DMAIC exmaples and DMADV
- Quality Improvement
week-03
- 7 Old Tools for Quality Assurance
- 7 New Tools for Quality Assurance
- CPM, PDPC and Introduction To House of Quality
- Building the House of Quality
- Introduction to Acceptance Sampling
week-04
- The Operating Characteristic Curve
- The OC curve and Sampling Plans
- Double Sampling
- Sequential Sampling, Military Standard and Introduction to R
- Basic Understanding of R and Introduction to Control Charts
week-05
- Basics of X bar and R chart
- Usage of X bar chart and R chart
- Variable Sample Size in X bar and R chart
- Patterns in Charts
- S chart and OC curve
week-06
- S square chart and MR chart
- Attribute charts- The p chart
- np control chart
- Estimating control limits with varying sample size
- OC curve, c and u charts
week-07
- u, g and h chart
- Introduction to Process Capability Analysis
- PCR calculation and Gauge Capability
- Introduction to ISO 9000
- Basics of ISO 9000 and Introduction to CUSUM chart
week-08
Syllabus and materials
At NPTEL, as the course publishes them.
Credits and licence
- Institution
- IIT Kanpur
- Department
- Management
- Teacher
- Prof. Raghu Nandan Sengupta
- Level
- Undergraduate
- Language
- English
- Subjects
- Business and management
- Source
- NPTEL
- Licence
- CC BY-NC-SA, as NPTEL states it. Non-commercial use only. NPTEL's terms
- Attribution
- NPTEL states: "Distributed under Creative Commons Attribution-ShareAlike / CC BY - NC - SA", beside a BY-NC-SA badge.
- Who can watch
- NPTEL gives no rating. Invisible Network shows it to Teens profiles and older, judged from what the source says about it. How courses are placed
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