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Course11010408040 lectures

Total Quality Management - I

Prof. Raghu Nandan Sengupta · IIT Kanpur

Start with lecture 1 At NPTEL

Lectures

week-01

  1. Quality and its Dimensions Video
  2. Quality and Variability Video
  3. History of Quality Control Video
  4. Management Aspects of Quality - I Video
  5. Management aspects of Quality - II Video

week-02

  1. Introduction to Concepts of Probability Video
  2. Six Sigma Overview Video
  3. DMAIC for Problem Solving Video
  4. DMAIC exmaples and DMADV Video
  5. Quality Improvement Video

week-03

  1. 7 Old Tools for Quality Assurance Video
  2. 7 New Tools for Quality Assurance Video
  3. CPM, PDPC and Introduction To House of Quality Video
  4. Building the House of Quality Video
  5. Introduction to Acceptance Sampling Video

week-04

  1. The Operating Characteristic Curve Video
  2. The OC curve and Sampling Plans Video
  3. Double Sampling Video
  4. Sequential Sampling, Military Standard and Introduction to R Video
  5. Basic Understanding of R and Introduction to Control Charts Video

week-05

  1. Basics of X bar and R chart Video
  2. Usage of X bar chart and R chart Video
  3. Variable Sample Size in X bar and R chart Video
  4. Patterns in Charts Video
  5. S chart and OC curve Video

week-06

  1. S square chart and MR chart Video
  2. Attribute charts- The p chart Video
  3. np control chart Video
  4. Estimating control limits with varying sample size Video
  5. OC curve, c and u charts Video

week-07

  1. u, g and h chart Video
  2. Introduction to Process Capability Analysis Video
  3. PCR calculation and Gauge Capability Video
  4. Introduction to ISO 9000 Video
  5. Basics of ISO 9000 and Introduction to CUSUM chart Video

week-08

  1. CUSUM chart Video
  2. Design of CUSUM chart and Introduction to EWMA chart Video
  3. EWMA Control Chart Design Video
  4. Uses of EWMA chart Video
  5. Benchmarking and Implementation of TQM Video

Syllabus and materials

At NPTEL, as the course publishes them.

Credits and licence

Institution
IIT Kanpur
Department
Management
Teacher
Prof. Raghu Nandan Sengupta
Level
Undergraduate
Language
English
Subjects
Business and management
Source
NPTEL
Licence
CC BY-NC-SA, as NPTEL states it. Non-commercial use only. NPTEL's terms
Attribution
NPTEL states: "Distributed under Creative Commons Attribution-ShareAlike / CC BY - NC - SA", beside a BY-NC-SA badge.
Who can watch
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