Course10910410748 lectures
Developing Soft Skills and Personality
Prof. T Ravichandran · IIT Kanpur
About
The course aims to cause a basic awareness about the significance of soft skills in professional and inter-personal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills.
Intended audience: Students, Teachers, Professionals, Trainers, Leaders, EmployersINDUSTRY SUPPORT : All industry/companies/organisations will recognize and value this course and recommend this for their employees and trainee programs.
Lectures
Week 1
- Lecture 1: INTRODUCTION: A NEW APPROACH TO LEARNING
- Lecture 2: PLANNING AND GOAL-SETTING
- Lecture 3: HUMAN PERCEPTIONS: UNDERSTANDING PEOPLE
- Lecture 4: TYPES OF SOFT SKILLS: SELF-MANAGEMENT SKILLS
- Lecture 5: AIMING FOR EXCELLENCE: DEVELOPING POTENTIAL AND SELF-ACTUALISATION
- Lecture 6: NEED ACHIEVEMENT AND SPIRITUAL INTELLIGENCE
Week 2
- Lecture 7: CONFLICT RESOLUTION SKILLS: SEEKING WIN-WIN SOLUTION
- Lecture 8: INTER-PERSONAL CONFLICTS: TWO EXAMPLES
- Lecture 9: INTER-PERSONAL CONFLICTS: TWO SOLUTIONS
- Lecture 10: TYPES OF CONFLICTS: BECOMING A CONFLICT RESOLUTION EXPERT
- Lecture 11: TYPES OF STRESS: SELF-AWARENESS ABOUT STRESS
- Lecture 12: REGULATING STRESS: MAKING THE BEST OUT OF STRESS
Week 3
- LECTURE 13: HABITS: GUIDING PRINCIPLES
- LECTURE 14: HABITS: IDENTIFYING GOOD AND BAD HABITS
- LECTURE 15: HABITS: HABIT CYCLE
- LECTURE 16: BREAKING BAD HABITS
- LECTURE 17: USING THE ZEIGARNIK EFFECT FOR PRODUCTIVITY AND PERSONAL GROWTH
- LECTURE 18: FORMING HABITS OF SUCCESS
Week 4
- LECTURE 19: COMMUNICATION: SIGNIFICANCE OF LISTENING
- LECTURE 20:COMMUNICATION: ACTIVE LISTENING
- LECTURE 21:COMMUNICATION: BARRIERS TO ACTIVE LISTENING
- LECTURE 22:TELEPHONE COMMUNICATION: BASIC TELEPHONE SKILLS
- LECTURE 23:TELEPHONE COMMUNICATION: ADVANCED TELEPHONE SKILLS
- LECTURE 24: TELEPHONE COMMUNICATION: ESSENTIAL TELEPHONE SKILLS
Week 5
- LECTURE 25: TECHNOLOGY AND COMMUNICATION: TECHNOLOGICAL PERSONALITY?
- LECTURE 26: TECHNOLOGY AND COMMUNICATION: MOBILE PERSONALITY?
- LECTURE 27: TOPIC: TECHNOLOGY AND COMMUNICATION: E-MAIL PRINCIPLES
- LECTURE 28: TECHNOLOGY AND COMMUNICATION: HOW NOT TO SEND E-MAILS!
- LECTURE 29: TECHNOLOGY AND COMMUNICATION: NETIQUETTE
- LECTURE 30: TECHNOLOGY AND COMMUNICATION: E-MAIL ETIQUETTE
Week 6
- LECTURE 31: COMMUNICATION SKILLS: EFFECTIVE COMMUNICATION
- LECTURE 32: BARRIERS TO COMMUNICATION: ARISING OUT OF SENDER/RECEIVER’S PERSONALITY
- LECTURE 33: BARRIERS TO COMMUNICATION: INTERPERSONAL TRANSACTIONS
- LECTURE 34: BARRIERS TO COMMUNICATION: MISCOMMUNICATION
- LECTURE 35: NON-VERBAL COMMUNICATION: PRE-THINKING ASSESSMENT-1
- LECTURE 36: NON-VERBAL COMMUNICATION: PRE-THINKING ASSESSMENT-2
Week 7
- LECTURE 37: NONVERBAL COMMUNICATION: INTRODUCTION AND IMPORTANCE
- LECTURE 38: NON-VERBAL COMMUNICATION: ISSUES AND TYPES
- LECTURE 39: NON-VERBAL COMMUNICATION: BASICS AND UNIVERSALS
- LECTURE 40: NON-VERBAL COMMUNICATION: INTERPRETING NON-VERBAL CUES
- LECTURE 41: BODY LANGUAGE: FOR INTERVIEWS
- LECTURE 42: BODY LANGUAGE: FOR GROUP DISCUSSIONS
Week 8
- LECTURE 43: PRESENTATION SKILLS: OVERCOMING FEAR
- LECTURE 44: PRESENTATION SKILLS: BECOMING A PROFESSIONAL
- LECTURE 45: PRESENTATION SKILLS: THE ROLE OF BODY LANGUAGE
- LECTURE 46: PRESENTATION SKILLS: USING VISUALS
- LECTURE 47: READING SKILLS: EFFECTIVE READING
- LECTURE 48: HUMAN RELATIONS: DEVELOPING TRUST AND INTEGRITY
Syllabus and materials
At NPTEL, as the course publishes them.
Credits and licence
- Institution
- IIT Kanpur
- Department
- Humanities and Social Sciences
- Teacher
- Prof. T Ravichandran
- Level
- Undergraduate
- Language
- English
- Subjects
- Society and politics
- Source
- NPTEL
- Licence
- CC BY-NC-SA, as NPTEL states it. Non-commercial use only. NPTEL's terms
- Attribution
- NPTEL states: "Distributed under Creative Commons Attribution-ShareAlike / CC BY - NC - SA", beside a BY-NC-SA badge.
- Who can watch
- NPTEL gives no rating. Invisible Network shows it to Teens profiles and older, judged from what the source says about it. How courses are placed