Competent Communication

by Lisa Coleman, Thomas King and William Turner

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Publisher
Southwest Tennessee Community College
Subjects
Social Sciences
Licence
CC BY-NC-SA, as LibreTexts states it. Non-commercial use only.
Who can read
Teens profiles and older, judged from its title and subjects

Contents

LibreTexts writes equations in TeX, and here they show as TeX; the PDF has them typeset.

  1. Front Matter
  2. Front Matter
  3. Cover Page
  4. TitlePage
  5. Author Page
  6. InfoPage
  7. About the Authors
  8. Table of Contents
  9. Licensing
  10. Publisher Page
  11. 1: Introduction to Competent Communication
  12. 1.1: Why Study Communication?
  13. 1.2: The Process of Communication
  14. 1.3: Becoming a Competent Communicator
  15. 1.4: Creating Success Through Growth Mindset
  16. 2: Culture and Communication
  17. 2.1: The Impact of Culture on Behavior
  18. 2.2: Understanding Cultural Differences
  19. 2.3: Barriers to Intercultural Communication
  20. 2.4: Cultural Communication Competence
  21. 2.5: Intercultural Communication Activity
  22. 3: Verbal Elements of Communication
  23. 3.1: How Words Work
  24. 3.2: Types of Language
  25. 3.3: Formal and Informal Language
  26. 3.4: Improving Verbal Communication
  27. 4: Nonverbal Elements of Communication
  28. 4.1: Nonverbal Communication- A Definition
  29. 4.2: Characteristics of Nonverbal Communication
  30. 4.3: Types of Nonverbal Communication
  31. 4.4: Functions of Nonverbal Communication
  32. 4.5: Interpreting Nonverbal Communication
  33. 5: Listening
  34. 5.1: Listening vs. Hearing
  35. 5.2: Five Stages of Listening
  36. 5.3: Listening Styles and Types
  37. 5.4: Poor Listening Habits
  38. 5.5: Improving Listening Competence
  39. 6: Interpersonal Communication
  40. 6.1: Introduction to Interpersonal Communication
  41. 6.2: Communication Climate
  42. 6.3: Friendships
  43. 6.4: Romantic Relationships
  44. 6.5: Family
  45. 6.6: Interpersonal Skills in the Workplace
  46. 6.7: Conflict Management
  47. 7: Career Communication
  48. 7.1: Soft Skills and Career Readiness
  49. 7.2: Professionalism
  50. 7.3: Career Exploration
  51. 7.4: Résumés and Cover Letters
  52. 7.5: Interviewing
  53. 7.6: Summary and Learning Activities
  54. 8: Leadership and Working in Teams
  55. 8.1: Understanding Small Groups
  56. 8.2: Small Group Development
  57. 8.3: Small Group Dynamics
  58. 8.4: Leadership and Small Group Communication
  59. 8.5: Problem Solving and Decision-Making in Groups
  60. 9: Mass Communication and Social Media
  61. 9.1: Mass Communication - A definition
  62. 9.2: Quick Look- Mass Communication and Media
  63. 9.3: Social Media and Web 2.0
  64. 9.4: The Effects of the Internet and Globalization on Popular Culture and Interpersonal Communication
  65. 9.5: Ethics of Mass Media
  66. 9.5.1: Ethical Issues in Mass Media
  67. 9.5.2: How Newspapers Control the Public’s Access to Information and Impact American Pop Culture
  68. 10: Getting Started with Public Speaking
  69. 10.1: What are the Different Types of Speeches?
  70. 10.2: Who is My Audience?
  71. 10.3: What Do I Speak About?
  72. 11: Research
  73. 11.1: How do I Research for my Speech?
  74. 11.2: What Supporting Materials do I Need?
  75. 11.3: How do I Cite my Sources?
  76. 12: Language -- Speaking versus Writing
  77. 12.1: Oral versus Written Language
  78. 12.2: Using Language Effectively
  79. 12.3: Six Elements of Language
  80. 13: Creating Your Speech Outlines
  81. 13.1: Front Matter
  82. 13.1.1: TitlePage
  83. 13.1.2: InfoPage
  84. 13.1.3: Licensing
  85. 13.1.4: Table of Contents
  86. 13.2: The Freedom of Organization
  87. 13.3: Benefits of Outlining
  88. 13.4: Five Outline Principles
  89. 13.5: Patterns of Organization
  90. 13.6: Guidelines for Introductions and Conclusions
  91. 13.6.1: Structuring the Introduction
  92. 13.6.2: Examples of Introductions
  93. 13.6.3: Structuring the Conclusion
  94. 13.6.4: Examples of Conclusions
  95. 13.7: Determining Your Main Ideas
  96. 13.8: Keeping Your Speech Moving
  97. 13.9: Analyzing a Speech Body
  98. 13.10: The Required Outlines
  99. Back Matter
  100. Index
  101. Glossary
  102. Detailed Licensing
  103. 14: Delivery and Presentation Aids
  104. 14.1: Managing Public Speaking Anxiety
  105. 14.2: Methods of Delivery
  106. 14.3: Speech Delivery- Body Language and Voice
  107. 14.4: Presentation Aids in Speaking
  108. 15: The Informative Speech
  109. 15.1: What are Informative Speeches?
  110. 15.2: Types of Informative Speeches
  111. 15.3: Organizing and Supporting an Informative Speech
  112. 16: Persuasive Speaking
  113. 16.1: Persuasion aka CHANGE MY MIND!
  114. 16.2: A Definition of Persuasion
  115. 16.3: Approaching Audiences
  116. 16.4: Persuasive Strategies
  117. 16.4.1: Fallacies
  118. 16.5: Constructing a Persuasive Speech
  119. 16.5.1: Monroe's Motivated Sequence extended
  120. 17: Speaking to Entertain (Special Occasion Speaking)
  121. 17.1: Front Matter
  122. 17.1.1: TitlePage
  123. 17.1.2: InfoPage
  124. 17.1.3: Licensing
  125. 17.1.4: Table of Contents
  126. 17.2: Understanding Special Occasion Speeches
  127. 17.3: Types of Special Occasion Speeches
  128. Back Matter
  129. Index
  130. Glossary
  131. Detailed Licensing
  132. Back Matter
  133. Index
  134. Glossary
  135. Detailed Licensing