From LibreTexts, under CC BY-SA 3.0, as the source states it; its equations are written in TeX, which the PDF shows typeset. This page at LibreTexts.
12: Communication Climate
Opening the book…
Do you feel organized or chaotic in a small workspace? Are you more productive when the sun is shining than when it’s gray and cloudy outside? Just as factors like physical space and the weather impact us, communication climate can influence our interpersonal interactions. In this chapter, we will define and explore the basic principles of communication climate. Then, we will lay out some strategies for identifying, achieving and responding to communication climate. Lastly, we will explore how context influences perceptions of climate, and address reasons communication climate is important in interpersonal relationships and in society.
Learning Objectives
How does communication shape the relational and emotional tone of a relationship or interaction?
How do we communicate in ways that effectively achieve a desired climate?
How can we effectively respond to climate behaviors that are undesirable?
Successful students will be able to:
define communication climate.
identify five principles of communication climate.
recognize examples of messages that contribute to warm and cold climates.
demonstrate three skills that help improve climate effectiveness
recognize how three types of contextual nuances influence our needs
explain how mindfulness plays a role in helping us achieve a desired climate
In this section, we’re going to learn how to respond non-defensively to feedback and criticism, how to manage frustration while remaining professional, and how to provide positive feedback as well.
Contributors and Attributions
Interpersonal Communication Abridged Textbook (I.C.A.T.); Central New Mexico Community College; 2019; CC BY NC SA 4.0 except where noted below:
Section 10.3.1: adapted from Survey of Communication Studies; 2018; CC BY SA 3.0