6.4.6: References

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    6.4.6: References
    1. Garvin, D. (1987). Competing on the Eight Dimensions of Quality. Retrieved on November 7, 2019, from HBR Garvin.
    2. Wikipedia contributors. (2019). W. Edwards Deming. In Wikipedia, The Free Encyclopedia. Retrieved on November 9, 2019, from Wikipedia - Deming.
    3. Saylor Academy. (2012). Producing for Quality. Retrieved on November 9, 2019, from Producing for Quality.
    4. Wikipedia contributors. (2019). International Organization for Standardization. In Wikipedia, The Free Encyclopedia. Retrieved on January 2, 2020, from Wikipedia - International Organization for Standardization.
    5. Certification.
    6. American Society for Quality. (n.d.). THE DEFINE, MEASURE, ANALYZE, IMPROVE, CONTROL (DMAIC) PROCESS. Retrieved on January 22, 2020, from ASQ - DMAIC.
    7. Wikiquote - Ishikawa.

    6.4.6: References is shared under a CC BY-NC 4.0 license and was authored, remixed, and/or curated by LibreTexts.