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2.1: Does IT Matter?

CS11 - Informations Systems · LibreTexts

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    From LibreTexts, under CC BY, as the source states it; its equations are written in TeX, which the PDF shows typeset. This page at LibreTexts.

    Learning Objectives

    Upon successful completion of this chapter, you will be able to:

    • define the productivity paradox and explain the current thinking on this topic;
    • evaluate Carr’s argument in “Does IT Matter?”;
    • describe the components of competitive advantage; and
    • describe information systems that can provide businesses with competitive advantage.

    Introduction

    For over fifty years, computing technology has been a part of business. Organizations have spent trillions of dollars on information technologies. But has all this investment in IT made a difference? Have we seen increases in productivity? Are companies that invest in IT more competitive? In this chapter, we will look at the value IT can bring to an organization and try to answer these questions. We will begin by highlighting two important works from the past two decades.

    This page titled 2.1: Does IT Matter? was last modified on Fri, 16 Aug 2019 20:31:48 GMT and is shared under a CC BY license and was authored, remixed, and/or curated by Patrick McClanahan.