BMT 1650: Customer Service 2021)
by Perry and Benbow
This text examines the dynamics of exceptional customer service. Develops skills necessary in dealing with customers effectively, using creative techniques to improve communication skills to achieve customer satisfaction.
Description from LibreTexts.
- Publisher
- Prince George's Community College
- Subjects
- Business
- Licence
- LibreTexts's catalogue gives none for this book
- Who can read
- Tweens profiles and older, judged from its title and subjects