# Isabel Hernandez-Marquez: 2023 Junior Fellows Program Display Day

Engaging in effective user research continues to be a principal element to understand end users, stakeholders, internal staff, and other communities. During the summer of 2023, Isabel Hernandez-Marquez focused on conducting effective user research to aid the ongoing development of a digital submission tool. Isabel worked under the IT Design and Development Directorate and with various stakeholders. To conduct effective user research to design and develop digital products, Isabel became familiar with current processes, applied best practices, gathered background information, and worked with stakeholders to build approaches that improve digital products. Isabel and her project mentor, Libby Bawcombe, planned and conducted a user research study to review twenty-eight websites on a smartphone. This study complements a previous study that also sought to understand the digital submission experience for users, stakeholders, and for implementation in other projects. This study applied effective user research aiding the development of tools that donors can use and to streamline an efficient submission experience regarding digital media content. The purpose of this project seeks to improve access to digital products and realize a modernization goal of the Library of Congress that is more user-centered.

- Kind: Talk
- Year: 2023
- By: Library Of Congress
- Archive: [Library of Congress](https://www.loc.gov/item/2025661500/)
- Licence or status: Rights statement at the Library of Congress (as the archive states it)
- Credit: Library of Congress
- Who can watch: Tweens profiles and older (the archive gives no rating; placed by Invisible Network from its collection and subjects)

[Watch now](https://invisiblenetwork.ai/watch/archive/loc/2025661500?play=1)