# Total Quality Management - The Hudiberg Briefing

Department of Defense The Pentagon Total Quality Management - The Hudiberg Briefing A18844VNB1 - 1989 In this presentation Mr. John J. Hudiberg, former Florida Power and Light executive, addresses total quality management implementation key points include: Definition of quality (meeting the desires, needs and expectations of customers); total commitment, and much, much, much more.

- Kind: Educational
- Year: 1989
- By: Department of Defense
- Genres: Education
- Archive: [Internet Archive](https://archive.org/details/gov.ntis.a18844vnb1)
- Licence or status: [Public domain (Creative Commons dedication)](http://creativecommons.org/licenses/publicdomain/) (as the archive states it)
- Who can watch: Tweens profiles and older (the archive gives no rating; placed by Invisible Network from its collection and subjects)

Not offered: its uploader or archive marks it public domain, and nothing the site holds bears that out (its record gives no year, or a year from 1978 on, which no US term has left), so where it is free is not known. Unclear is not offered.