# Sophie Andrews: The best way to help is often just to listen

A 24-hour helpline in the UK known as Samaritans helped Sophie Andrews become a survivor of abuse rather than a victim. Now she's paying the favor back as the founder of The Silver Line, a helpline that supports lonely and isolated older people. In a powerful, personal talk, she shares why the simple act of listening (instead of giving advice) is often the best way to help someone in need.

- Kind: Talk
- Year: 2017
- By: TED.com
- Genres: Education
- Archive: [Internet Archive](https://archive.org/details/SophieAndrews_2017P)
- Licence or status: [CC BY-NC-ND 4.0](https://creativecommons.org/licenses/by-nc-nd/4.0/) (as the archive states it)
- Who can watch: Tweens profiles and older (the archive gives no rating; placed by Invisible Network from its collection and subjects)

[Watch now](https://invisiblenetwork.ai/watch/archive/ia/SophieAndrews_2017P?play=1)