# Noreena Hertz: How to use experts -- and when not to

We make important decisions every day -- and we often rely on experts to help us decide. But, says economist Noreena Hertz, relying too much on experts can be limiting and even dangerous. She calls for us to start democratizing expertise -- to listen not only to "surgeons and CEOs, but also to shop staff."

- Kind: Talk
- Year: 2011
- Runtime: 18 min
- By: TED.com
- Genres: Education
- Archive: [Internet Archive](https://archive.org/details/NoreenaHertz_2010S)
- Licence or status: [CC BY-NC-ND 3.0](http://creativecommons.org/licenses/by-nc-nd/3.0/) (as the archive states it)
- Who can watch: Tweens profiles and older (the archive gives no rating; placed by Invisible Network from its collection and subjects)

[Watch now](https://invisiblenetwork.ai/watch/archive/ia/NoreenaHertz_2010S?play=1)