# It Problems

An episode of [R Mattison's Podcast](https://invisiblenetwork.ai/podcast/326302692), 23 Aug 2010, 13 min.

Audio: https://grapa.podomatic.com/enclosure/2010-08-23T14_25_59-07_00.mp3

What if your revenue assurance problem is IT? How do you pinpoint the source of the problem and how can revenue assurance and IT teams work together to accomplish their objectives? GRAPA president Rob Mattison offers some solutions to IT problems that includes a good look in the mirror.

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