# Episode 34: Quality Assurance and Quality Management of IT

An episode of [Certified: The ISACA CISA Audio Course](https://invisiblenetwork.ai/podcast/1824987094), 6 Jul 2025, 17 min.

Audio: https://media.transistor.fm/6d3bdb7a/4674bc5b.mp3

The CISA exam expects candidates to understand how IT quality is planned, implemented, and improved over time. This episode covers quality assurance policies, continuous improvement practices, metrics, and reviews. You’ll learn how to audit the effectiveness of IT quality management frameworks and ensure they support reliable and consistent service delivery. Ready to start your journey with confidence? Learn more at BareMetalCyber.com.

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