# How to DEAL WITH CONFLICT at work - Business English lesson

An episode of [Breakout Business English - Improve your vocabulary and confidence using English at work.](https://invisiblenetwork.ai/podcast/1616739393), 20 Mar 2025, 24 min.

Audio: https://www.buzzsprout.com/2022761/episodes/16831231-how-to-deal-with-conflict-at-work-business-english-lesson.mp3

Send us Fan Mail Let's discuss some professional English vocabulary that we can use to resolve conflicts at work. We're talking about how to deal with difficult colleagues and how to solve arguments and disagreements with your team mates and coworkers. We'll hear some idea for what to do in these situations and some natural and native sounding vocabulary so that you know exactly what to say when people start to get angry in the workplace. This is also one of the most common job interview questions and a lot of the vocabulary in this podcast can be used to build a great answer to that job interview question. Arguing with your colleagues is challenging, especially in your second language. Hopefully this podcast can help you in those professional situations. Don’t forget that my full time job is helping international professionals who use English at work to improve their communication skills. So, if you need English to do your job but don’t speak it natively then maybe we can work together to help you to achieve your language goals. If you’d like to book some time to meet with me through one to one video calls, then you can go to: https://www.breakoutbusinessenglish.com/start Support the show Book a coaching session with me at: https://www.breakoutbusinessenglish.com

## Transcript

To the Breakout Business English podcast, where I help you to communicate better at work. Hi everyone, my name is Chris and I'm a Business English coach and tutor. Thank you so much for listening. And today's topic is conflict resolution. One of the interview questions that I think people struggle with most is, tell me about a time when you've had to resolve a conflict with a colleague. No one likes to get this question, but the one thing we like even less is actually dealing with these issues when they happen at work. I've definitely had disagreements with colleagues, even sometimes full arguments that lasted much longer than they should have and definitely stopped myself and my colleagues from doing our best work. Today we're going to discuss some tips for resolving conflicts and disagreements at work. We're going to hear some great vocabulary that we can use to help resolve these arguments with our colleagues. And we're going to listen to some natural and native sounding examples of how all of this goes together.So let's get started. A great place to start is to talk about de -escalating situations. Conflict can present itself in different ways at work, but one way is with raised voices and angry words. Let's hear some examples of how we might encourage people to go away and calm down before trying to resolve a conflict. This conversation is getting a little heated. It might be best if we both just took a step back and let this cool off for a little while. This conversation is getting a little heated. It might be best if we both just took a step back and let this cool off for a while. I don't think we're getting anywhere and shouting over each other is just detrimental. Let's revisit this at a later time. I don't think we're getting anywhere and shouting over each other is just detrimental. Let's revisit this at a later time. It sounds to me like everyone's tempers are starting to fray. Why don't you both give each other some space and come back to this later? It

Shows are listed from Apple Podcasts' charts and directory, and Podcast Index where it is used. Every show and episode belongs to its publisher and plays from the publisher's own feed; this site hosts none of them.