# Episode 168 - Alice Ndung’u & Jacob Kyalo on the benefits of the Redington Sticker for the iPhone in Kenya

An episode of [Pure Digital Passion with Moses Kemibaro](https://invisiblenetwork.ai/podcast/1572496667), 17 Dec 2025, 21 min.

Audio: https://anchor.fm/s/6c93c08/podcast/play/112781461/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-11-17%2F414574258-44100-2-78ed6379aa0d.mp3

In this episode of the Pure Digital Passion podcast, I sat down with Alice Ndung’u, Head of Apple Marketing at Redington Kenya, and Jacob Kyalo, Apple Certified Trainer, to unpack everything you need to know about the Redington sticker — the black label found on Apple iPhone boxes across Kenya. We dove deep into what the sticker actually represents for consumers: a mark of authenticity, a 24-month warranty, 6-month accidental damage cover for the iPhone, and a verification system that’s fast and reliable. Whether you’re buying an iPhone, a MacBook, or an iPad, the Redington sticker makes a real difference in terms of long-term value and peace of mind. Expect insights on: ✅ How to verify a Redington-authorized device ✅ Coverage for cracked screens and liquid spills ✅ Transferability of warranties when gifting or reselling ✅ Consumer trust and after-sales support in Kenya 00:00 – Intro and Apple loyalty journey 01:28 – Introduction of guests from Redington 03:12 – What the Redington sticker means 05:40 – Warranty and damage cover explained 08:25 – Why device-based warranty matters 10:10 – Verifying your device with the sticker 13:32 – iPhones, iPads, and Macs: all covered1 6:05 – Audience questions answered 18:20 – Final thoughts and summary Whether you're an Apple enthusiast or a business investing in tech, this episode is a must-watch or listen to better understand why the Redington sticker is fast becoming a game-changer in Kenya’s Apple ecosystem.

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