# Mistaken identity causes bad review nightmare, dealers could be banned from washing cars, and should we reform the consumer rights act? – with Jamie Caple, episode 270

An episode of [Car Dealer Podcast](https://invisiblenetwork.ai/podcast/1570842777), 14 Aug 2026, 1 h 11 min.

Audio: https://anchor.fm/s/45e120cc/podcast/play/124226550/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-14%2Ff6c48bab-f7b3-8df5-688a-02f2861a872e.m4a

Used car dealer left playing ‘detective’ after being wrongly named in customer complaint Car dealers have their say: We want a US-style ‘lemon law’ to replace Consumer Rights Act Meet the dealer boss who failed exams but went on to build used car giant Car dealers could be BANNED from cleaning vehicles as water board applies for drought order Motor trade manager makes incredible 411-yard hole-in-one that could be English record

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