# Doing IT Assessments at Nonprofits Pt 2

An episode of [Community IT Innovators Nonprofit Technology Topics](https://invisiblenetwork.ai/podcast/1536843269), 11 Sep 2026, 28 min.

Audio: https://www.buzzsprout.com/1029925/episodes/19626982-doing-it-assessments-at-nonprofits-pt-2.mp3

In part 2 of this two-part episode, Carolyn continues her conversation with CEO Johan Hammerstrom and Senior IT Consultant Nuradeen Aboki: what you actually get at the end of an IT assessment, and what to do with it. This episode covers: • Assessment deliverables — the comprehensive report, prioritized recommendations, strategic plan, and IT roadmap, and how they connect findings to what leadership actually cares about • Two key principles behind a successful assessment • What a healthy nonprofit IT environment looks like, category by category • Key takeaways and next steps if your assessment points toward a change in IT support • Audience Q&A on timing an assessment around staff transitions, whether smaller nonprofits need an assessment too, and what type of assessment may be most helpful. Resources Mentioned: • Cybersecurity Readiness for Nonprofits Playbook: https://communityit.com/download-cybersecurity-readiness-for-nonprofits-playbook/ • How Do I Know If an IT Managed Services Provider Is Right for My Nonprofit Organization?: https://communityit.com/how-do-i-know-if-an-msp-is-right-for-my-organization/ • Building a Foundation for IT Innovation: https://communityit.com/building-the-foundation-for-it-innovation-download-this-guide/ • The Nonprofit Guide to Vetting a Managed IT Services Provider: https://communityit.com/the-nonprofit-guide-to-vetting-a-managed-it-service-provider/ _______________________________ Start a conversation :) • Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ • email Carolyn at cwoodard@communityit.com • on LinkedIn • on reddit/r/nonprofitITmanagement • on the Community IT website Thanks for listening.

## Transcript

[0:23] Community IT Intro: Thank you for joining this Community IT podcast, part two.
[0:27] Community IT Intro: You can find part one in your podcast feed if you subscribe wherever you listen to podcasts.
[0:35] Carolyn Woodard: Welcome everyone to the Community IT Innovators webinar on doing IT assessments at nonprofits with Nuradeen Aboki and Johan Hammerstrom.
[0:45] Carolyn Woodard: My name is Carolyn Woodard.
[0:47] Carolyn Woodard: I'm the outreach director for Community IT, and I'll be the moderator today.
[0:51] Nuradeen Aboki: I'm Nuradeen Aboki, a senior consultant at Community IT.
[0:55] Johan Hammerstrom: My name is Johan Hammerstrom.
[0:56] Johan Hammerstrom: I'm the CEO at Community IT.
[0:59] Carolyn Woodard: And you said that you deliver a plan after going through this process.
[1:04] Carolyn Woodard: So what does that usually include?
[1:08] Nuradeen Aboki: Yeah, so I think that plan begins with a report, a comprehensive evaluation report.
[1:14] Nuradeen Aboki: You know, what are the findings?
[1:15] Nuradeen Aboki: What did you guys find?
[1:17] Nuradeen Aboki: Because that would describe what the current state is, the strengths, the gaps, the risks across the uh IT or technology environment that they have that was evaluated.
[1:32] Nuradeen Aboki: And uh then coming out of that is the rec list of recommendations.
[1:37] Nuradeen Aboki: Uh so you found a number of risks, gaps.
[1:42] Nuradeen Aboki: What do you recommend we do about this?
[1:44] Nuradeen Aboki: So this is where we put together a list.
[1:46] Nuradeen Aboki: And typically you find it in a table form, simple, easy to digest.
[1:51] Nuradeen Aboki: Here are the list of the risks.
[1:53] Nuradeen Aboki: It's categorized and links to the four uh assessment areas.
[1:58] Nuradeen Aboki: So when you're looking at infrastructure, you see which ones are related to infrastructure, which ones related to data, security, as well as governance.
[2:06] Nuradeen Aboki: Uh,
[2:07] Nuradeen Aboki: And that recommendation also we do an initial uh kind of prioritization of the recommendations.
[2:16] Nuradeen Aboki: Uh, so that when you see that spreadsheet, you're not wondering where do I begin, but you are looking at it from where should what are the most important ones from a Community IT lens.
[2:28] Nuradeen Aboki: But it doesn't stop there because we want to make sure we collaborate with you to put together a strategic uh technology plan.
[2:37] Nuradeen Aboki: And that is where we take those recommendations and the prior initial prioritization and convert it into a practical plan for implementing the recommendations.
[2:48] Nuradeen Aboki: So you may say, okay, out of this 30 recommendations, uh realistically, 12 of them are the ones that are relevant at this point in time in our maturity as a nonprofit organization.
[3:04] Nuradeen Aboki: And we then are aligned with that strategic technology plan.
[3:09] Nuradeen Aboki: And this should account for the sequencing, the ownership, early dependency, and the organizational fit.
[3:16] Nuradeen Aboki: So after taking that strategic technology plan that we have uh developed with in collaboration with the nonprofit organization, then it actually arrives at the final product, which is the IT roadmap.
[3:30] Nuradeen Aboki: And this is where you find that uh the execution view over time is represented in that IT roadmap with attention to the budget, for instance, the capacity, the uh risk, and then any change readiness that uh the organization needs to be aware of.
[3:47] Nuradeen Aboki: So uh while the comprehensive uh evaluation, report, documents, findings uh, and evidence are there, I find that nonprofit leaders typically rely heavily on the recommendations, the strategic plan, as well as the IT roadmap when making decisions, uh allocating resources.
[4:09] Johan Hammerstrom: And I think this um these sets of deliverables really highlights one of two key principles that we try to adhere to in our assessment process, and that if you're considering getting an assessment, would strongly encourage you to keep these principles in mind because I think they're key to having a successful assessment.
[4:31] Johan Hammerstrom: And the first principle is that the assessment and the deliverables or the results of the assessment have to operate at multiple levels.
[4:40] Johan Hammerstrom: They need to operate at the level of technical detail, they need to operate at the level of organizational management, and they need to operate at the level of strategic governance.
[4:51] Johan Hammerstrom: So an assessment that simply gives you a list of technical recommendations is not going to be effective because the the fact that those recommendations need to get accomplished, the fact that you have technology that has things that need that need to be changed means that the the structures for managing technology and for making good IT decisions are not in place.
[5:19] Johan Hammerstrom: And so those need to be addressed as well.
[5:22] Johan Hammerstrom: And it also means that the audience for these deliverables is gonna be spread throughout the organization.
[5:30] Johan Hammerstrom: So if you're only providing technical recommendations, that's gonna be meaningless to the board and potentially to the senior leadership of the organization.
[5:42] Johan Hammerstrom: So it's really incumbent upon the assessor to translate the meaning of these technical recommendations into a form that's intelligible to the senior leadership and hopefully even the board.
[5:56] Johan Hammerstrom: Conversely, if you're just providing, you know, a strategic plan, but it's not grounded in the reality of the technology itself, then it's just platitudes and it's just sort of sort of generic, it's unactionable.
[6:11] Johan Hammerstrom: It's uh strategy theater, you know, as as people like to say.
[6:15] Johan Hammerstrom: So the the the most effective assessments are simultaneously operating at all of those levels, and that's really the best way to um get value out of the assessment process.
[6:31] Johan Hammerstrom: And then the second principle, which um I want to go back to the previous slide on the assessment approach.
[6:37] Johan Hammerstrom: The second principle is that the assessment has to be you have to go into the assessment with an open mind.
[6:44] Johan Hammerstrom: It has to be open-ended.
[6:47] Johan Hammerstrom: If whoever's doing your assessment, let's say you're using Google Workspace, if whoever is doing your assessment comes in saying you have to be on Microsoft 365, then don't don't bother getting that assessment done.
[7:00] Johan Hammerstrom: Because you you already know they don't need to do the discovery, they don't need to talk to your staff.
[7:05] Johan Hammerstrom: You already know what they're gonna recommend.
[7:07] Johan Hammerstrom: And so you don't need to go through an assessment process to get that recommendation.
[7:13] Johan Hammerstrom: But how do you know that that's actually the right recommendation for your organization?
[7:18] Johan Hammerstrom: That sort of assessment is short-circuiting the analysis that makes for a successful um assessment process.
[7:28] Johan Hammerstrom: So whoever's doing the assessment needs to go into it with an open mind.
[7:33] Johan Hammerstrom: The first step is discovery, and you discover something that you aren't aware of, you know, prior to learning about it.
[7:42] Johan Hammerstrom: So it's really important that whoever's doing the assessment is they're bringing in a wealth of expertise, hopefully.
[7:48] Johan Hammerstrom: They're bringing in an understanding of how technology can be effective at nonprofit organizations, but they should not be bringing in their biases.
[7:57] Johan Hammerstrom: And if they if they have biases, they should state those clearly at the outset so that everybody understands what they are.
[8:06] Carolyn Woodard: Can you talk a little bit about what a healthy nonprofit IT environment looks like?
[8:12] Carolyn Woodard: Because we do see it.
[8:14] Carolyn Woodard: It's not that it doesn't exist.
[8:16] Carolyn Woodard: We know a lot of nonprofits have challenges around their IT for lots of different reasons.
[8:22] Carolyn Woodard: But um, can you just talk a little bit about if you're in this healthy state, what does it look like?
[8:29] Johan Hammerstrom: Yeah, and I'll I'll say I'll let Nura answer this one, but I'll also say that um this is the kind of I you can, I don't know if I would call this a bias, but this is our philosophy.
[8:40] Johan Hammerstrom: Like this is how we think about healthy IT at nonprofit organizations.
[8:45] Johan Hammerstrom: So we want to be upfront, you know, with organizations before we do the assessment.
[8:50] Johan Hammerstrom: Like this is broadly speaking, you know, sort of from an agnostic perspective, what healthy IT looks like to us.
[9:00] Nuradeen Aboki: Yeah, thank you.
[9:01] Nuradeen Aboki: And and you know, you could start think of it as uh healthy IT environment.
[9:06] Nuradeen Aboki: It's not just about having the most expensive tools or the newest uh systems.
[9:12] Nuradeen Aboki: Uh it's about where the technology environment supports or whether the technology environment supports uh the work of the organization in a reliable, secure, and manageable way.
[9:24] Nuradeen Aboki: Uh
[9:25] Nuradeen Aboki: So as we look at those four assessment categories uh that we had uh mentioned, uh we want to take a look at the IT infrastructure and core IT systems.
[9:38] Nuradeen Aboki: Are they healthy?
[9:40] Nuradeen Aboki: That means uh reliable devices, supported networks, uh managed uh accounts, stable collaboration tools, and clear expectations for support.
[9:50] Nuradeen Aboki: You know, as uh it's definitely vendor agnostic is just what we look for, you know, are they there or not?
[9:57] Nuradeen Aboki: Uh
[9:58] Nuradeen Aboki: And then when it comes to data web and digital platforms, it means the core uh systems uh fit that work.
[10:06] Nuradeen Aboki: Uh data is findable and protected, uh reporting is useful, integrations reduce any friction uh rather than creating it.
[10:16] Nuradeen Aboki: So we're looking at that seamless approach when it comes to finding data, that integration with web and digital platforms, you know, at the bottlenecks.
[10:26] Nuradeen Aboki: Uh is it working or is it are we are we finding there's data integrity issues, uh our tech data reliability issues?
[10:35] Nuradeen Aboki: Um,
[10:36] Nuradeen Aboki: Another aspect of a healthy nonprofit IT environment uh is the security and compliance.
[10:42] Nuradeen Aboki: Uh and there are some foundational security uh I would say approaches or standards that we expect to see uh in a healthy environment, which means like do you practice managed devices?
[10:55] Nuradeen Aboki: Uh meaning they are they being patched, are they managed centrally?
[11:00] Nuradeen Aboki: Um uh do they have consistent uh configuration, or are they all not uh managed or are they all unmanaged?
[11:09] Nuradeen Aboki: Uh do you have multi-factor authentication implemented?
[11:13] Nuradeen Aboki: You know, these are things that we find that are baseline.
[11:16] Nuradeen Aboki: Is there any security awareness program uh in place uh for the education of your staff and awareness of your employees?
[11:24] Nuradeen Aboki: Um do you have a backup um policy or backup?
[11:28] Nuradeen Aboki: Uh are you how which type of backup solution are you using for your cloud applications as well as any on-premises applications that you may have or uh assets that you may have?
[11:39] Nuradeen Aboki: Uh do you have a process for reviewing access?
[11:42] Nuradeen Aboki: Um monitoring uh your endpoints uh properly.
[11:47] Nuradeen Aboki: Uh are you do you have any security controls uh just to ensure that your nonprofit organization um is secure?
[11:56] Nuradeen Aboki: Um do you have any compliance requirements that you're following?
[11:59] Nuradeen Aboki: And how are you following those and ensuring that their compliance is enforced uh in your organization?
[12:07] Nuradeen Aboki: And then lastly, their governance and strategy is something that uh is quite uh it's it it just helps to uh ensure that you have a good governance uh in place.
[12:18] Nuradeen Aboki: For instance, uh it means that you have policies, uh the policy could be acceptable use policy.
[12:26] Nuradeen Aboki: Uh do you have any incident response policy?
[12:29] Nuradeen Aboki: Umership uh of IT at the organization, uh, is it at the management level, is it at the leadership level, or is it just ad hoc uh at your organization?
[12:42] Nuradeen Aboki: Uh do you have any budget discipline?
[12:44] Nuradeen Aboki: Uh do you consistently ensure that you have IT uh budgeted for uh in a year and in a year basis, especially when we find that IT these days are the spend is moving into a recurring expenditure uh rather than just one-time fixed costs that you may incur.
[13:04] Nuradeen Aboki: So uh you want to be disciplined about that.
[13:07] Nuradeen Aboki: So we look for that.
[13:08] Nuradeen Aboki: And then vendor oversights.
[13:10] Nuradeen Aboki: You do have multiple vendors most likely at your organization that you have to deal with in when it comes to technology.
[13:16] Nuradeen Aboki: How is that oversight uh done?
[13:18] Nuradeen Aboki: Uh leadership alignment and also lastly, then a roadmap, if you do have one that actually uh network uh that could that you could execute on.
[13:28] Nuradeen Aboki: Uh, oftentimes uh some organizations don't have any roadmap.
[13:33] Nuradeen Aboki: So that's where we come in to assess and then develop that roadmap uh for them.
[13:41] Carolyn Woodard: You've given us so much to think about today.
[13:43] Carolyn Woodard: Are there some key takeaways that we should leave this webinar with?
[13:49] Nuradeen Aboki: Yes, uh so uh the first one is uh assessment connects technology to mission.
[13:54] Nuradeen Aboki: And uh we give you uh an understanding that it should be practical.
[13:59] Nuradeen Aboki: Uh, it's something that maybe you could find some funding for it.
[14:02] Nuradeen Aboki: But typically a good one, an extensive one, should take you about seven to nine weeks uh process, and typically in the 20 to 30k uh thousand dollar range uh to do a thorough assessment or evaluation.
[14:17] Nuradeen Aboki: And uh secondly, we wanted to ensure that uh you understand that we have this uh four categories, not not only as just the only categories that we look for, but these are high-level categories.
[14:29] Nuradeen Aboki: Inside each of them, we have a standardized, rigorous process of evaluating uh each of those categories.
[14:37] Nuradeen Aboki: So you should remember there's an infrastructure that you have to deal with, uh, which also is related to your core IT systems.
[14:44] Nuradeen Aboki: And then you have the data and web as well as digital platforms.
[14:49] Nuradeen Aboki: Then thirdly, you have the security and compliance aspect of it, as well as the final category, which is governance and strategy.
[14:57] Nuradeen Aboki: Then uh the last takeaway is uh the organization should work away with a clear path forward.
[15:04] Nuradeen Aboki: Uh so with you getting that comprehensive evaluation report, a recommendation list, which is prioritized, as well as a uh strategic technology plan, and lastly a roadmap that you could actually execute on.
[15:21] Carolyn Woodard: And so once you have those lovely four aspects of the report, after you've had this uh comprehensive, holistic evaluation done, what are the next steps?
[15:33] Carolyn Woodard: Like then what?
[15:35] Nuradeen Aboki: Yeah, so uh this uh you know this is where you want to take what you've received as the output and talk to leadership.
[15:42] Nuradeen Aboki: Leadership needs to then take some action.
[15:45] Nuradeen Aboki: And this is where we uh recommending leadership should convene uh within their circles to discuss and evaluate the assessment and roadmap uh recommendations.
[15:56] Nuradeen Aboki: Uh and our process also should be collaborative, transparent, and uh because we want to ensure that at the end of the day you have some action that you need to take that is practical for your organization.
[16:10] Nuradeen Aboki: So you want to also revisit your goals and uh think about your IT strategy.
[16:15] Nuradeen Aboki: Sometimes an organization may not be maybe focused on their mission, but not necessarily having an IT strategy.
[16:21] Nuradeen Aboki: This outcome of the report as well as the uh roadmap should help you in developing that strategy if you don't already have one uh with the new information that you have learned from the assessment.
[16:33] Nuradeen Aboki: Uh
[16:34] Nuradeen Aboki: And then the the idea of uh what is reasonable, uh, what is realistic for your existing uh IT support, uh it's important there because if you have an IT support, you want to know do they have the capacity to implement the recommendations that are in this IT roadmap?
[16:54] Nuradeen Aboki: Or do you need to reconsider or get another partner that could help you uh realize or implement the uh IT roadmap effectively?
[17:03] Nuradeen Aboki: So this is where uh sometimes you have an IT support uh uh partner that actually has the capacity.
[17:10] Nuradeen Aboki: Uh, they may also be aligned because an outside organization has done the assessment and they say, Oh, this is something we've been thinking about.
[17:18] Nuradeen Aboki: I'm glad to see it in writing.
[17:20] Nuradeen Aboki: It supports what we can do, and then you can negotiate on how to get those implemented.
[17:25] Nuradeen Aboki: Uh
[17:26] Nuradeen Aboki: But there are times when the third-party support is actually needed, you know.
[17:31] Nuradeen Aboki: So then this is uh something that has to be discussed and evaluated depending on your organization's needs.
[17:39] Nuradeen Aboki: Um there's one key last thing there about next steps, is about your capacity and culture for change.
[17:46] Nuradeen Aboki: Some organizations, uh, change is difficult, especially if the roadmaps points to some key milestones of changes that need to happen uh uh for your organization to move forward.
[17:58] Carolyn Woodard: I just heard it referred to as change saturation.
[18:02] Carolyn Woodard: That especially in this age of AI, there may be, you know, people are people, and there's only so much change that you can accomplish all at the same time.
[18:15] Carolyn Woodard: So I think that goes back to you said one of the deliverables is this roadmap of what is the priority and what's the timeline and how are you going to make the change manageable.
[18:26] Nuradeen Aboki: That's exactly right.
[18:29] Carolyn Woodard: And we have some more uh resources on our site for uh anyone who is looking for more information after this webinar.
[18:36] Carolyn Woodard: Uh,
[18:36] Carolyn Woodard: We have a cybersecurity readiness for nonprofits playbook.
[18:40] Carolyn Woodard: Um, so if you're not a cybersecurity expert, this playbook is written in very accessible language and it kind of walks through our philosophy of how to layer cybersecurity and those kind of must-haves that you can have and maybe some nice to have's and explains a lot of what cybersecurity requires.
[18:59] Carolyn Woodard: We have a few other downloads.
[19:01] Carolyn Woodard: Those are all free on our website at community.com, and they'll be in the transcript.
[19:06] Carolyn Woodard: So, how do I know if an IT managed services provider is right for my nonprofit organization?
[19:12] Carolyn Woodard: Um, building a foundation for IT innovation, so kind of getting the foundation right first so that the basics are there and you can build on it if you want to do bigger projects, um, more complicated IT.
[19:26] Carolyn Woodard: And then the nonprofit guide to vetting a managed IT services provider.
[19:31] Carolyn Woodard: This gives you 12 questions that you can ask if you haven't used an uh MSP before, or if you're thinking about changing your MSP.
[19:39] Carolyn Woodard: It's this is for anyone that you might put on your short list and how to get some more information about what kind of partner they're going to be.
[19:48] Carolyn Woodard: Uh and then
[19:49] Carolyn Woodard: I think we have some time for QA.
[19:52] Carolyn Woodard: Um so we uh don't have a live audience today, but we have gotten some questions over the years that we've been doing assessments.
[20:00] Carolyn Woodard: Um, and one is on timing.
[20:03] Carolyn Woodard: So if you're in a situation where maybe your IT director just let you know that they're leaving, uh is that a good time to do an assessment or should you wait until you have a new person and then they've had time to settle in and they want to be part of the assessment?
[20:19] Carolyn Woodard: Do you guys have some advice on that timing?
[20:23] Johan Hammerstrom: I think it it depends on um the circumstances of the departure.
[20:30] Johan Hammerstrom: I think if you're if you think that the structure of the organization is gonna more or less stay the same, you you're pretty confident in IT management and governance, but you just don't have an understanding of what's going on with the specific systems.
[20:44] Johan Hammerstrom: In that situation, I would wait, you know, for the new IT person, the new IT director to start so that they can be a part of the process.
[20:55] Johan Hammerstrom: They may, you really would want their buy-in in that situation.
[20:59] Johan Hammerstrom: And so um, the last thing you'd want to do is conduct an assessment, get all the reports, and then hire someone who's not really on board with that process or the results that came out of that process.
[21:14] Johan Hammerstrom: Um,
[21:15] Johan Hammerstrom: On the flip side, if you're uncertain, if the IT director leaves and it's sort of thrown all of IT into question, is this the right position?
[21:25] Johan Hammerstrom: Do we have the right structure?
[21:26] Johan Hammerstrom: Do we want to keep IT in-house?
[21:30] Johan Hammerstrom: Do we want to keep IT outsourced?
[21:32] Johan Hammerstrom: You know, if you're asking a lot of changes about uh a lot of questions about what could change, then it might make sense to get an assessment which can help shed some light on those decisions because you don't want to hire an IT director if it turns out you need a CIO, for example, which an assessment could at least give you some insight into.
[21:53] Johan Hammerstrom: So it really depends on the circumstances and um how I think it kind of goes back to the results of the assessment and you know, how well positioned is your organization to benefit and get value from those results, given the circumstances that you're in.
[22:13] Carolyn Woodard: I think we have another question that might come up.
[22:16] Carolyn Woodard: Um, and some people listening to this might be thinking is there a size of your organization at which an assessment really makes sense and has more value?
[22:27] Carolyn Woodard: Or is an assessment really for everyone?
[22:29] Carolyn Woodard: Like if you're a two, three-person organization, um, do you need an assessment at that size?
[22:36] Carolyn Woodard: Like what would your advice be?
[22:39] Nuradeen Aboki: Yeah, I think the scope should fit uh the organization size.
[22:42] Nuradeen Aboki: So I would say everyone needs an assessment, but uh specifically if you have a smaller nonprofit organization, you know, uh then the scope should should fit your size.
[22:55] Nuradeen Aboki: And sometimes you may find a small non-profit organization with tremendous infrastructure.
[23:01] Nuradeen Aboki: And that infrastructure could be they are doing some research, so they have to build that infrastructure so that's a business need as part of their mission.
[23:09] Nuradeen Aboki: Or it might have been they were large at one point in time and then they shrunk.
[23:14] Nuradeen Aboki: Now they want to do an assessment to see how they can right-size their IT needs and environment.
[23:20] Nuradeen Aboki: Um
[23:21] Nuradeen Aboki: So really that's where the experience of the assessor comes into play.
[23:26] Nuradeen Aboki: As the assessor is actually bidding for the assessment, they would have an ask this key questions about the right fit, uh, making sure it's tailored to present uh assessment results that are actionable by the organization.
[23:41] Nuradeen Aboki: So sometimes a nonprofit that is small may not necessarily need at the same depth as a large organization.
[23:47] Nuradeen Aboki: Uh, but uh still uh needs some uh you know reliable systems that it needs to work, it needs to have some basic security uh standards there and uh clear ownership and a plan that fits its budget.
[24:01] Carolyn Woodard: I feel like we do run into so many clients that you have just when they started small, they just kind of went willy-nilly in every direction with their IT.
[24:10] Carolyn Woodard: With a small team, you can do that.
[24:12] Carolyn Woodard: Like one person chooses one thing, one person chooses the other thing, and you're kind of all together working on it.
[24:18] Carolyn Woodard: So it doesn't, the problems don't become apparent until you grow bigger or something more complicated comes along, and then you're like, whoa, we have spaghetti here.
[24:27] Carolyn Woodard: We have to sort it out.
[24:29] Carolyn Woodard: So that might be something where an assessment uh might help you as you're preparing to grow to get those things in alignment.
[24:37] Carolyn Woodard: So I want to go over our learning objectives for today.
[24:40] Carolyn Woodard: I feel like we really hit all of them.
[24:42] Carolyn Woodard: So we wanted to learn what is an IT assessment, what does it typically include, why should you have one done?
[24:49] Carolyn Woodard: I thank you both so much for sharing with us all of your expertise and knowledge and experience in doing these over the years and um and and you know, helping us understand like this is what a holistic assessment, IT assessment is going to include.
[25:05] Carolyn Woodard: Um, we did talk a little bit about what does a healthy nonprofit IT environment look like and gave you a little checklist there of those different categories and what healthy IT looks like.
[25:16] Carolyn Woodard: And then, you know, if your assessment tells you it's time to change your IT support, we just talked about some of those typical next steps.
[25:24] Carolyn Woodard: Um,
[25:24] Carolyn Woodard: So I don't want to let people leave without inviting them back to our next webinar next month, when I will be leading our presentation with my colleague uh Erik Solce.
[25:36] Carolyn Woodard: And we're gonna talk about an ongoing project that we have using AI to build a data lake for marketing and the structure that we came up with that's really helped me manage this giant project with a little tech coaching from Erik and a lot of AI helping me manage and connect up these different channels and be able to ask some really interesting questions across this data.
[26:04] Carolyn Woodard: Um, so we're gonna share how the project evolved, some of the things that we did that were just awesome, some things that didn't go as well as we had hoped.
[26:12] Carolyn Woodard: I think this structure has a lot of potential for other nonprofit AI projects that you might have on the back burner.
[26:19] Carolyn Woodard: If you've been putting something off because you don't have the technical know-how to do it, whether it's building a data lake or analyzing program reports or something else that you want to get started on, we're gonna talk about how and where AI can be helpful and how to use it carefully and effectively.
[26:37] Carolyn Woodard: So that's at 3 p.m.
[26:39] Carolyn Woodard: Eastern Noon Pacific on Wednesday, August 19th.
[26:42] Carolyn Woodard: You can register now on our website at communityit.com.
[26:47] Carolyn Woodard: And Johan and Nura, I just want to thank you both so much for your time and experience and for sharing with us today.
[26:55] Carolyn Woodard: This was just so helpful.
[26:57] Carolyn Woodard: I learned a lot.
[26:57] Carolyn Woodard: So I hope the people who are listening uh also were able to benefit from this experience.
[27:03] Nuradeen Aboki: Thank you, Carolyn, for having me.
[27:05] Johan Hammerstrom: Yeah, thank you.
[27:05] Johan Hammerstrom: It was a pleasure and thanks to everyone for watching.
[27:11] Community IT Intro: Thank you for joining this community IT podcast, part two.
[27:14] Community IT Intro: You can find part one in your podcast feed if you subscribe wherever you listen to podcasts.

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