# Nonprofit AI: Claude for Small Business, ChatGPT Update

An episode of [Community IT Innovators Nonprofit Technology Topics](https://invisiblenetwork.ai/podcast/1536843269), 19 May 2026, 25 min.

Audio: https://www.buzzsprout.com/1029925/episodes/19205350-nonprofit-ai-claude-for-small-business-chatgpt-update.mp3

Carolyn Woodard covers two recent AI product updates and a thought-provoking question about what it means to use AI tools more personally: a new Claude for Small Business plugin that connects AI to the tools your nonprofit already uses, a ChatGPT model update that changes the default experience for anyone on your staff using the free tier, and an article from nonprofit AI trainer Tim Lockie that may challenge how you think about sharing context with AI. Anthropic launched Claude for Small Business as a plugin inside Claude Cowork, their agentic work environment. The plugin connects Claude directly to tools like QuickBooks, PayPal, HubSpot, Canva, DocuSign, Google Workspace, and Microsoft 365 through pre-built workflows for tasks like payroll, month-end close, and invoicing. Every action requires human approval before it executes. Nonprofits with a paid Claude plan already have access but need to make the connections in Cowork. The Claude for Nonprofits discount brings the Teams plan to $8 per user per month for qualifying 501(c)(3) organizations. A free AI Fluency for Small Business course is also included. OpenAI updated ChatGPT's default model to GPT-5.5 Instant in early May, rolling it out to all users including the free tier. The big change: the model now draws on past conversations, uploaded files, and connected accounts like Gmail to personalize responses. If your staff are using the free version of ChatGPT, their default experience just changed, and that matters for what your organization's data governance policy says about which tools and tiers are appropriate. Carolyn closes with Tim Lockie's recent piece "Humans Are The Loop," about building a private Claude project he uses as a personal thinking partner. He fed it his neuropsych evaluation, DISC profile, and StrengthsFinder results, and uses it to surface the patterns he is most likely to miss under pressure. This approach is in genuine tension with the data caution that guides most of our AI governance guidance, and Carolyn is still sitting with it. Worth a few minutes of your own reflection. Resources Mentioned: • Claude for Small Business announcement — Anthropic — https://www.anthropic.com/news/claude-for-small-business • Claude for Nonprofits pricing — Anthropic — https://support.claude.com/en/articles/12893767-getting-started-with-claude-for-nonprofits • GPT-5.5 Instant announcement — OpenAI — https://openai.com/index/gpt-5-5-instant/ • Humans Are The Loop — Tim Lockie / The Human Stack — https://thehumanstack.com/timlockie/humans_are_the_loop • AI for Anyone course — The Human Stack — https://thehumanstack.com/academy/aiforanyone • Elon Musk Loses Landmark Lawsuit Against Open AI — WIRED https://www.wired.com/story/musk-v-altman-jury-verdict/ New every Tuesday. _______________________________ Start a conversation :) • Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ • email Carolyn at cwoodard@communityit.com • on LinkedIn • on reddit/r/nonprofitITmanagement • on the Community IT website Thanks for listening.

## Transcript

[0:22] Carolyn Woodard: Hello and welcome to the Community IT Innovators Technology Topics podcast, Nonprofit AI Midweek Check-in.
[0:31] Carolyn Woodard: My name is Carolyn Woodard.
[0:33] Carolyn Woodard: I'm your host, and I am not an AI for nonprofits expert.
[0:38] Carolyn Woodard: No one is at this point.
[0:39] Carolyn Woodard: If someone tells you they are, they might not be telling you the exact truth.
[0:43] Carolyn Woodard: But uh we are
[0:45] Carolyn Woodard: We meet here every Tuesday to learn a little bit of news, a little bit of resources, um, some ideas going forward and how you and your nonprofit can utilize AI tools effectively, securely, and you know, kind of things you need to know about AI as a nonprofit.
[1:03] Carolyn Woodard: So today I wanted to open with a quick uh there's breaking news this week that's worth mentioning.
[1:09] Carolyn Woodard: Uh, if you've been following, it's in the news news uh this trial between OpenAI and Sam Altman and Elon Musk, which was just uh decided uh yesterday.
[1:21] Carolyn Woodard: As I'm recording this Tuesday morning, the uh jury came back, I think they deliberated for like two hours or something like that and found for open AI.
[1:30] Carolyn Woodard: The judge accepted that.
[1:33] Carolyn Woodard: I think Musk's team said they're gonna appeal.
[1:36] Carolyn Woodard: Interesting case, I think for me, I was interested in it because, you know, for nonprofits, the core question about this trial was the ethical one of they were arguing about open AI was founded as a nonprofit, and then it created a for-profit out of the nonprofit.
[1:55] Carolyn Woodard: And uh Musk was arguing that he felt misled by that whole uh process.
[2:01] Carolyn Woodard: And so, you know, I just found it interesting that this giant tech case uh really hinged around like a nonprofit versus a for-profit.
[2:10] Carolyn Woodard: And that question kind of ethical can you take an organization that was built on a charitable mission uh and restructure it for for-profit?
[2:19] Carolyn Woodard: Can you spin out a for-profit, part of a nonprofit mission?
[2:23] Carolyn Woodard: And this case, the jury didn't decide about that question.
[2:27] Carolyn Woodard: They decided on some technical grounds that um the lawsuit hadn't started within the Statute of Limitations.
[2:34] Carolyn Woodard: So they weren't able to rule on the ideas, they just ruled on the technicality.
[2:40] Carolyn Woodard: So following that trial, even just a little bit, there's some good uh reporting on it in Wired.
[2:46] Carolyn Woodard: That I don't know, just this, like I said, the arguing over the nonprofit, the arguing over the leadership, the ethical uh decisions that leadership are making about whether AI is going to be good for the world and should be shared with everyone, if it confirms your skepticism over AI companies in general, that they're only out for profits.
[3:07] Carolyn Woodard: Uh, anyway, I I wanted to wait for some more analysis to come out before we really talk about it, but I wanted to just mention that because it did just happen.
[3:16] Carolyn Woodard: I also wanted to talk about there's a new aspect of Claude for nonprofits.
[3:22] Carolyn Woodard: Uh, Anthropic, of course, is the company that owns and markets Claude.
[3:27] Carolyn Woodard: And I talked earlier on this podcast a few weeks ago about Claude for Nonprofits.
[3:33] Carolyn Woodard: They have a deep nonprofit discount for their paid tiers.
[3:37] Carolyn Woodard: And they launched uh last week the Claude for Small Business plugin, uh, which sounds super interesting and maybe very valuable to your nonprofit.
[3:49] Carolyn Woodard: So they have created this plugin.
[3:52] Carolyn Woodard: It's available on any of the paid tiers of Claude, so Pro and Teams and above.
[4:00] Carolyn Woodard: And what they did was they built in agentic workflow inside Claude Co-Work.
[4:08] Carolyn Woodard: And these workflows can connect Claude directly to the tools that you may be using that small businesses use and a lot of nonprofits use too.
[4:18] Carolyn Woodard: So, for example, QuickBooks, PayPal, HubSpot, Canva, DocuSign, Google Workspace, Microsoft 365, and some other uh some other tools, common tools that you may be using for you know your payroll or your HR or other tools that you might be using.
[4:40] Carolyn Woodard: And since a lot of nonprofits use these tools also, you know, this just seems like it's going to again supercharge what Claude uh can do.
[4:50] Carolyn Woodard: And
[4:50] Carolyn Woodard: It really shows Anthropic and Claude paying a lot of attention to the their market, small businesses, small nonprofits where you literally don't have enough hands, you don't have enough capacity to do things that you would like to be able to do.
[5:05] Carolyn Woodard: And so adding in these AI tools gives you that extra hand to, you know, make connections, do analysis, uh understand what your data is telling you.
[5:16] Carolyn Woodard: It shows Anthropic really listening to maybe some of the complaints.
[5:19] Carolyn Woodard: I mean, I've had the complaints, I'm sure you have too, of trying to use an AI tool, even within Microsoft, to look at something in another part of Microsoft or wanting to connect to tools like QuickBooks that you're using and you know, another tool that you might be using to have better analysis and but still have the security and have those connections that doesn't take a coder to make those connections for you.
[5:48] Carolyn Woodard: So, for example, if you use QuickBooks and PayPal, uh Claude can now help you with invoicing, payroll, month-end closing.
[5:57] Carolyn Woodard: Um, it can do analysis for you.
[5:59] Carolyn Woodard: So that might impact, you know, if you have someone on staff who, if they had this kind of assistance, could do simple bookkeeping for you or, you know, some of your financial stuff, then maybe you don't need to be hiring a consultant or a part-time CFO who's doing that for you.
[6:17] Carolyn Woodard: So it's really gonna give you more capacity and maybe change the way you're looking at some of these questions about what you pay for, who you pay to do it.
[6:26] Carolyn Woodard: If you have Canva, of course, you can use Claude to connect to Canva and take your ideas to designed materials.
[6:35] Carolyn Woodard: You don't have to be a graphic designer.
[6:37] Carolyn Woodard: Of course, Canva already allows you to do graphic design without being a graphic designer.
[6:42] Carolyn Woodard: But um, you know, Claude is going to be able to connect that right up.
[6:46] Carolyn Woodard: You know, if you have a document that you want designed, um, Claude can help you with that.
[6:51] Carolyn Woodard: And uh DocuSign, of course, contracts and agreements, and then HubSpot, Google Workspace, and Microsoft 365 can connect up communications, project work, collaboration, all of those things.
[7:04] Carolyn Woodard: Your files.
[7:05] Carolyn Woodard: Of course, we talked before about being careful about files and access and permissions.
[7:11] Carolyn Woodard: So the cool thing about this, of course, Cowork within Claude is their kind of coding project area.
[7:19] Carolyn Woodard: If you have a paid version of Claude, it's a tab that you can see.
[7:24] Carolyn Woodard: We've been talking about agentic AI a lot of, you know, it's out there.
[7:29] Carolyn Woodard: People are talking about agent AI as the step past generative AI where you can actually have the AI agent do a thing, and you can connect AI agents up in a row so that they each do part of the thing, and then you get the finished piece and how keeping the human in the loop when you're doing that is really important.
[7:50] Carolyn Woodard: Not having a developer, not being a coder, you know, there's this other term out there about vibe coding.
[7:56] Carolyn Woodard: My experiments in vibe coding have been really, really dissatisfying.
[8:00] Carolyn Woodard: Uh, vibe coding is not there yet for someone who knows nothing about coding to be able to use it effectively and get what you want out of it.
[8:08] Carolyn Woodard: It sounds like this plug-in for Claude is trying to anticipate the types of things, connections you would want to make to these other tools so that Claude can help you with those connections and with that quote-unquote coding that you might have to do, or Claude can take that on.
[8:28] Carolyn Woodard: Uh,
[8:28] Carolyn Woodard: It's worth emphasizing that in their announcements about this, which I will share in the show notes, uh, every action Claude takes through these connectors requires approval.
[8:42] Carolyn Woodard: So if you've been hearing about agent AI and thinking, that sounds terrible.
[8:46] Carolyn Woodard: I don't I don't want an AI agent like thinking for itself and doing stuff on its own that I'm not involved in, that I don't have the final say on, uh, then this is to address those fears and concerns, legitimate concerns, that Claude will make the connection, make a proposal of what it suggests that you should do, and then you approve it.
[9:08] Carolyn Woodard: And this is built in to this plugin.
[9:11] Carolyn Woodard: So they have these pre-made workflows, and within the pre-made instructions to these agents, there is this human approval task that's built in.
[9:22] Carolyn Woodard: Um so it's not just a nice feature, it's again trying to establish uh credibility, trustworthiness, and those security safeguards that all nonprofits are looking for, all people should be looking for.
[9:37] Carolyn Woodard: Um
[9:37] Carolyn Woodard: So if your organization has the Claude for Nonprofits pricing, if you have Claude and you're not using the nonprofits pricing, make sure you look into that.
[9:47] Carolyn Woodard: It's up to a 75% discount on team and enterprise plans for 501c3 organizations, um, which makes the team plan come in at $8 per user per month compared to $25 at the standard pricing.
[10:02] Carolyn Woodard: When you have a paid plan, you get Claude Chat, the regular old Claude, you get Claude Cowork, and you get Claude Code.
[10:09] Carolyn Woodard: The information from Claude from Anthropic about this says that they use the same platform that Microsoft uses for its verification for nonprofit pricing.
[10:19] Carolyn Woodard: If you're already verified and purchasing Microsoft nonprofit pricing licenses, then you are set to go.
[10:27] Carolyn Woodard: It should be pretty easy.
[10:28] Carolyn Woodard: But if you're not using Microsoft, if you're on a different platform, if you're on Google Workspace, uh it shouldn't take very long to verify that you're at qualified 501c3.
[10:38] Carolyn Woodard: And the really cool thing about this, while I'm talking about it, is that there is a free AI Fluency for Nonprofits course available through the Anthropic Academy.
[10:48] Carolyn Woodard: And this new plug-in, the Claude for Small Businesses, also has training and AI fluency also built into it.
[10:59] Carolyn Woodard: So they're really stressing the availability of these courses that help get your staff up to speed on using the AI tools that come with this bundle.
[11:10] Carolyn Woodard: I believe I also saw in the press release that they're taking that show on the road at several cities around the country.
[11:16] Carolyn Woodard: They will have Anthropic Academy Claude for small business, you know, shows and um, you know, workshops and seminars, webinars, uh, that sort of thing to help small businesses understand the value of this plugin uh that they can now get.
[11:31] Carolyn Woodard: So I will share that information with you in the show notes, but really exciting.
[11:37] Carolyn Woodard: Um,
[11:38] Carolyn Woodard: Not promoting one AI over the other AIs that are out there.
[11:42] Carolyn Woodard: There's lots of tools out there.
[11:43] Carolyn Woodard: I just, especially for nonprofit audiences, Anthropic is really making a lot of good moves around pricing, around training, and around the features that are available.
[11:56] Carolyn Woodard: So check it out if that is what you are interested in.
[12:00] Carolyn Woodard: Second thing that was announced and that I thought was interesting for us is the ChatGPT upgrade that just happened as well.
[12:12] Carolyn Woodard: So, question for you Do you know if you're using ChatGPT what version you're using?
[12:18] Carolyn Woodard: Uh, does your staff know what version they're using?
[12:21] Carolyn Woodard: If you're just going out to the website and using ChatGPT, that's the freemium uh version, which is not secure, doesn't have a lot of the business terms and conditions that protect you.
[12:35] Carolyn Woodard: So you can purchase ChatGPT outside of Microsoft.
[12:40] Carolyn Woodard: So Chat GPT's uh model is what Copilot is based on.
[12:45] Carolyn Woodard: They have this agreement, sharing agreement, speaking of open AI.
[12:49] Carolyn Woodard: And uh you can also purchase tiers outside of Copilot.
[12:55] Carolyn Woodard: We've talked before about AI use at nonprofits, AI use in general is kind of going in lots of different directions.
[13:01] Carolyn Woodard: If you have 20 people at your nonprofit, they're probably using AI tools in 20 different ways.
[13:06] Carolyn Woodard: So uh you may have people who have purchased the tier uh of ChatGPT and not thought about if they've purchased it, if they're on the free tier.
[13:17] Carolyn Woodard: Uh,
[13:18] Carolyn Woodard: This distinction matters both for your security and your risk mitigation, but also because there's a new Chat GPT model that was released across all tiers in early May called ChatGPT 5.5 instant.
[13:32] Carolyn Woodard: Sorry, a little lingo there.
[13:34] Carolyn Woodard: Probably not terribly important because there'll be a new one soon.
[13:37] Carolyn Woodard: But uh
[13:38] Carolyn Woodard: The big thing that changed with this is memory.
[13:40] Carolyn Woodard: So if you're using ChatGPT, it can search past conversations, it can find uploaded files, it can uh look in connected accounts, for example, Gmail if you're using that.
[13:52] Carolyn Woodard: Uh so it's got a lot more functionality.
[13:55] Carolyn Woodard: It's clearly trying to catch up with some of the other tools that already have that persistent memory.
[14:01] Carolyn Woodard: Um, so it's very useful, it's worth understanding.
[14:05] Carolyn Woodard: The tool has more context, it does mean that it knows more about you.
[14:09] Carolyn Woodard: So you need to ask your staff if they're on a free tier, if they're just going out to the website and using ChatGPT to ask it questions.
[14:18] Carolyn Woodard: Uh, if they're on a paid plan, if it makes sense for your nonprofit for people to be using Chat GPT because they're familiar with it, it's doing a job that they need done, but maybe get them on that paid tier uh if you can, and if you can afford it.
[14:32] Carolyn Woodard: Uh,
[14:33] Carolyn Woodard: If you're having people who see that they have this capacity now, they may be connecting ChatGPT to their Gmail.
[14:40] Carolyn Woodard: They may be uploading sensitive files to it to ask you know questions, write proposals, write grant information, write a thank you note to a donor.
[14:49] Carolyn Woodard: So making sure that they understand that the default experience for ChatGPT just changed.
[14:56] Carolyn Woodard: Uh, and that's important just to know as an organization.
[15:00] Carolyn Woodard: Of course, paid tiers of any AI tools generally come with stronger data protections, stronger organizational controls, stronger copyright protections, and clearer terms about how your input is being used, if it's going back to feed the model, or if it's protected within your cloud workspace.
[15:19] Carolyn Woodard: So make sure that you know that about what tools your staff are using.
[15:24] Carolyn Woodard: And this applies across ChatGPT, Claude, Gemini, Copilot, other AI tools that your staff might be using or that you might be using.
[15:33] Carolyn Woodard: And then I want to close on just a really quick um article that I read recently from a friend of the pod, Tim Lockie, whose organization, his company is called The Human Stack.
[15:48] Carolyn Woodard: He provides these trainings for nonprofits specifically.
[15:54] Carolyn Woodard: His whole kind of approach was that a lot of nonprofits can't afford consultants, can't afford big fancy assessments, can't really afford outside help to use their IT better if they have a database, if they have a CRM, if they just have set up Google Workspace.
[16:13] Carolyn Woodard: And so his approach is to offer affordable training for someone on your staff around communications, talking with leadership, you know, running that database better, um, kind of sharing the burden of managing IT.
[16:28] Carolyn Woodard: So his idea is that you train up people that are on your staff already, and that helps you manage your IT better.
[16:35] Carolyn Woodard: And of course, when AI came out, uh he was all over it.
[16:39] Carolyn Woodard: This is a really good management tool.
[16:41] Carolyn Woodard: It's a force multiplier.
[16:44] Carolyn Woodard: If you already can't afford outside consultants and you have one poor person that's running your database and is your accidental techie and has to talk to your leadership about what your budget should be, uh, AI can really help that person understand and you know just have more capacity, basically.
[17:01] Carolyn Woodard: So he's been using AI for a long time.
[17:03] Carolyn Woodard: You can look on his site, I will share the link of where those trainings are.
[17:08] Carolyn Woodard: As I said, it's very designed to be very affordable.
[17:12] Carolyn Woodard: And because he's been using AI for a while, uh, he is shared recently uh what he is doing personally with AI.
[17:22] Carolyn Woodard: And I'll share the link with you.
[17:24] Carolyn Woodard: You need to read this article.
[17:25] Carolyn Woodard: It's very short, but it was just so provocative to me because he built in a private Claude project a personal assistant.
[17:37] Carolyn Woodard: And up until this point, we've been saying and kind of making sure people understand, you know, you're using Claude or AI tools, co-pilot Gemini at work.
[17:47] Carolyn Woodard: It's not private.
[17:48] Carolyn Woodard: You're on your work computer, you shouldn't be sharing personal things with it, uh, and you shouldn't be uploading sensitive information to it if you're working with you know students or sensitive populations, uh, you're donor list, like all of this personal information.
[18:05] Carolyn Woodard: You don't want to just share that with an AI tool because it becomes part of the information that that AI tool has.
[18:14] Carolyn Woodard: And Tim's article just flipped that completely around.
[18:18] Carolyn Woodard: And I just find it, I'm still sitting with it and thinking about it because um Tim up to uploaded personal information about himself, you know, his neuro uh profile, his strengths finder results.
[18:35] Carolyn Woodard: And he set up this personal AI as a private Claude project, which he can do, as a critical mirror to give him feedback on how he's doing.
[18:48] Carolyn Woodard: And when he
[18:50] Carolyn Woodard: He says in his piece that when he's anxious, when he's stuck, when he's in conflict, when he's not sure what to do, he asks this private Claude to help him see what he's missing.
[19:01] Carolyn Woodard: Uh, he says it often names the pattern that he's resisting.
[19:06] Carolyn Woodard: Uh he helps him discover what the real issue is, and he calls it a digital mirror with no judgment.
[19:15] Carolyn Woodard: It has no relationship with him to protect, as it's giving him this feedback on, you know, kind of what he's how he's interacting, what he's worried about or upset about, and how the way he interacted with other people may have landed.
[19:33] Carolyn Woodard: And so giving him that kind of can be very critical or hard-to-hear feedback, I guess I would say.
[19:40] Carolyn Woodard: And it's so interesting to me because, as I said, you know, we're so cautious about what goes into AI tools.
[19:47] Carolyn Woodard: We talk a lot about why governance matters.
[19:51] Carolyn Woodard: And then here's Tim saying he uploaded like really personal medical information to get an assessment of how his brain is working under stress, and that he couldn't get that quote-unquote ego-free feedback anywhere else.
[20:09] Carolyn Woodard: That, you know, it's not a relationship where you ask somebody for feedback, but then you might not take it the right way.
[20:16] Carolyn Woodard: It's such a tension for me to think about these two 180-degree sides of this coin.
[20:23] Carolyn Woodard: And so I urge you to read this piece, give it some thought.
[20:26] Carolyn Woodard: Um, I haven't resolved it, as I said.
[20:29] Carolyn Woodard: I'm really, it's just so provocative to me.
[20:32] Carolyn Woodard: So I wanted to share it with you too and make you think about it.
[20:35] Carolyn Woodard: Um,
[20:35] Carolyn Woodard: You don't have to go as far as Tim goes, of course, uploading medical uh records or other, you know, very personal documentation.
[20:44] Carolyn Woodard: But as I spoke spoke before on this uh podcast about what another person had called the "me" layer.
[20:53] Carolyn Woodard: So, what becomes really valuable to you in using AI is this layer of understanding that's personal to you.
[21:00] Carolyn Woodard: The AI tool that you're using, your instance of the AI tool that you're using, begins to understand the context about what you do at work, how you interact with it, how you like to interact with it, your voice, your what you're looking for from it, if you want it to be critical, if you want it to give you praise, like all of these different highly individualized, the quote unquote "me" layer that's so valuable over time at helping your AI tool give you really valuable outputs really quickly, because it's built up this understanding of you.
[21:35] Carolyn Woodard: I heard someone say it at a conference that the more you treat an AI tool like a computer, the worse it works.
[21:41] Carolyn Woodard: The more you treat it like a person, you know, like an intern that you're training to work with you, the better it works.
[21:48] Carolyn Woodard: So
[21:49] Carolyn Woodard: I think what Tim is pointing out is you don't, as I said, you don't have to go as far as Tim went, but you can ask your AI tool, the one you use, what am I missing?
[22:01] Carolyn Woodard: Um, you can give it context to give you more honest feedback.
[22:06] Carolyn Woodard: Is there a pattern that I'm missing?
[22:07] Carolyn Woodard: Is there something I haven't thought about?
[22:09] Carolyn Woodard: You can ask it to play devil's advocate with you.
[22:12] Carolyn Woodard: If you've got a project or program that you're working forward with, ask it to interrogate you, ask it to you know question you about.
[22:21] Carolyn Woodard: About weak points in your plan or your document or you know, whatever you're using it for.
[22:29] Carolyn Woodard: So that I think is valuable to think about and to test out.
[22:34] Carolyn Woodard: You know, try having it ask you questions or um play devil's advocate with you.
[22:40] Carolyn Woodard: So I will share that article with you and of course the uh the Human Stack website as well for those trainings.
[22:49] Carolyn Woodard: But um
[22:49] Carolyn Woodard: That's what I wanted to talk with you about this week.
[22:52] Carolyn Woodard: Um so happy to have you here.
[22:55] Carolyn Woodard: I will be back on next Tuesday with more nonprofit AI news.
[22:59] Carolyn Woodard: I have gotten a couple questions in around funding for AI projects.
[23:05] Carolyn Woodard: So I'm kind of turning around, uh making that an episode.
[23:09] Carolyn Woodard: So stay tuned for that.
[23:10] Carolyn Woodard: I want to do a little bit more research.
[23:12] Carolyn Woodard: We know there's lots of money, kind of big grants coming out.
[23:16] Carolyn Woodard: But um, yeah, this is a great question of if you did want to do like training for all of your staff or you want to, you know, use some of this, you know, this Claude uh co-work plug-in for um QuickBooks, and how how would you go about getting funding for that or acknowledgement that you need funding to upskill everyone in your staff?
[23:38] Carolyn Woodard: So it's such a great question.
[23:40] Carolyn Woodard: I'll be back here with it after I've given it a little bit more thought.
[23:42] Carolyn Woodard: Maybe I'll ask my AI to help me see what I'm missing and what I'm thinking about it.
[23:47] Carolyn Woodard: And of course, you can find me on Friday in the regular feed with our regular Friday podcast.
[23:53] Carolyn Woodard: Until then, take care.

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