# When JAWS Does the Unexpected: Top Five JAWS Troubleshooting Tips

An episode of [Vispero Training Podcast](https://invisiblenetwork.ai/podcast/1521340640), 7 Mar 2023, 40 min.

Audio: https://traffic.libsyn.com/secure/freedomscientifictraining/Podcast_When_JAWS_does__the_unexpected_re-edit.mp3?dest-id=2159531

Are you looking for ways to navigate applications and read information with JAWS more efficiently? Join Liz, Ron, Rachel and Jose as they explain what to do, "When JAWS Does the Unexpected: Top five JAWS Troubleshooting Tips." Objectives: We'll discuss important JAWS settings and keyboard commands for acquiring details about your environment, plus show you how to: • Virtualize a control or window to gather information or copy error messages. • Restore JAWS Factory settings to clear manually configured settings or custom-imported settings from a previous release of JAWS. • Manually shutdown JAWS when an issue occurs. • Restart JAWS using a layered command. • Use JAWS Speech History to review and copy information spoken by JAWS.

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