# 311. From Black Box to Glass Box: How AI is set to revolutionize airline revenue management with RTS (Revenue Technology Services)

An episode of [AviaDev Insight Africa](https://invisiblenetwork.ai/podcast/1376393751), 21 Jan 2025, 37 min.

Audio: https://traffic.libsyn.com/secure/aviadevinsight/RTS_final.mp3?dest-id=704471

In our first podcast of 2025, we examine how AI is revolutionizing airline revenue management and how this can improve airline profitability in Africa and across the globe. To discuss this topic, I am joined by 3 revenue management experts: the President and CEO of RTS, Raja Kasilingam; Passenger Airline Senior Vice President, Bharat Kumar and Senior Vice President, Jason Codd. Topics discussed: An introduction to airline revenue management- its origins and evolution Common mistakes airlines make with their revenue management practices The World of Artificial Intelligence and how it can support decision making How to deal with scepticism and how AI can provide transparency in outlining recommendations Read the blog here Connect with Raja here Connect with Bharat here Connect with Jason here

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