# News to Use: Her new book gives tips on managing this new generation who may not look or think like you.

An episode of [Money Making Conversations Master Class](https://invisiblenetwork.ai/podcast/1264705641), 27 Jan 2026, 27 min.

Audio: https://podtrac.com/pts/redirect.mp3/traffic.omny.fm/d/clips/e73c998e-6e60-432f-8610-ae210140c5b1/b1db7263-d1a3-4d00-8976-af62012aab44/51b0d18f-8427-4b66-8263-b28301726428/audio.mp3?utm_source=Podcast&in_playlist=35a10561-3e1b-4d05-a529-af62012aab6a

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Stephanie Chung. She discusses her book, Ally Leadership: How to Lead People Who Are Not Like You, and shared lessons from her groundbreaking career in aviation. As the first African American president of a private aviation company, Chung explained why today's leaders must learn to effectively lead increasingly diverse, multigenerational workforces. The discussion focused on leadership, communication, inclusion, personal branding, career growth, workplace culture, and the importance of building trust and respect across differences. Chung emphasized that leadership is no longer about managing people who think, act, or communicate the same way. Instead, successful leaders must learn to understand, develop, and empower people from different backgrounds and perspectives. Purpose of the Interview The interview was designed to: • Promote Chung's book, Ally Leadership: How to Lead People Who Are Not Like You. • Provide practical leadership tools for managing diverse teams. • Help leaders better navigate generational, cultural, gender, and communication differences. • Address workplace challenges such as employee engagement, quiet quitting, and revenge quitting. • Share Chung's journey from airline baggage handler to top aviation executive. • Encourage individuals to pursue opportunities regardless of age, race, or background. • Teach leaders how to create cultures built on trust, respect, and inclusion. Key Takeaways 1. Leadership Today Requires Leading People Who Are Different From You Chung argues that modern leaders must be prepared to lead teams composed of different generations, genders, ethnicities, experiences, abilities, and viewpoints. She notes that diversity is no longer optional. It is the reality of today's workplace, and leaders who fail to adapt will struggle to attract and retain talent. 2. Ally Leadership Is a Process The word "ALLY" is an acronym: • Ask • Listen • Learn • Take Action According to Chung, true leadership begins with curiosity and understanding, not assumptions. Leaders must actively learn about the people they lead before they can effectively support and develop them. 3. You Cannot Declare Yourself an Ally One of the interview's strongest themes is that allyship must be earned rather than claimed. Chung believes leaders need "receipts" that demonstrate their actions. People judge leadership based on behavior, not labels. 4. Diversity Improves Performance Chung emphasizes that successful teams need diversity not only in race and gender, but also in perspectives, experiences, communication styles, and problem-solving approaches. She compares teams to sports organizations: a basketball team composed entirely of forwards would never win. Businesses require people with different strengths and viewpoints. 5. Respect Is the Foundation of Leadership Throughout the interview, Chung repeatedly returns to the importance of respect. Great leaders understand that different does not mean less valuable. Leaders must respect people for who they are and seek to understand their experiences. 6. Personal Branding Matters Chung encourages professionals to intentionally build their personal brand. She advises people to ask themselves: • What do I want to be known for? • How do I want people to describe me when I'm not in the room? • What reputation am I creating through my actions every day?…

## Transcript

[0:00] Speaker 1: Hi, I am Rashan McDonald, our host the weekly Money
[0:03] Speaker 1: Making Conversation Masterclass show. The interviews and information that this
[0:06] Speaker 1: show provides are for everyone. It's time to stop reading
[0:09] Speaker 1: other people's success stories and start living your own. If
[0:13] Speaker 1: you want to be a guest on my show, please
[0:15] Speaker 1: visit our website, Moneymakingconversations dot com and click the be
[0:20] Speaker 1: a Guest button. Press submit and information will come directly
[0:23] Speaker 1: to me. Now let's get this show started. My guest
[0:27] Speaker 1: is the author of Ally Leadership, How to Lead People
[0:30] Speaker 1: Who Are Not Like You. She's the first African American
[0:33] Speaker 1: president of a private aviation company with thirty five plus
[0:37] Speaker 1: years of experience, which she began as a baggage handler
[0:41] Speaker 1: and led to top executive roles as president a private
[0:45] Speaker 1: air strip aroline like jet Suite which is amazing, and
[0:50] Speaker 1: chief growth officer at Will's Up, which is also amazing.
[0:53] Speaker 1: From baggage handler to that, we want to hear her
[0:56] Speaker 1: story and she's here to tell it. Please welcome to
[0:58] Speaker 1: Money Making Conversation. That's the class. Stephanie Chung. How you doing, Stephanie?
[1:04] Speaker 2: I am good, my friend. How are you doing pretty good?
[1:06] Speaker 1: You know I always you know, I've interviewed you before,
[1:09] Speaker 1: but always when I get to that part about being
[1:11] Speaker 1: a baggage handler and being the president of Jets Sweets,
[1:15] Speaker 1: can you tell everybody because you know, everybody knows about
[1:18] Speaker 1: Delta or they know by American Airlines, but they don't
[1:20] Speaker 1: know that private airline industry. I do. I've been fortunate experience,
[1:24] Speaker 1: I've been fortunate to fly on private jets. Talk about
[1:28] Speaker 1: exactly what jet sweet seals and what wheels up in
[1:32] Speaker 1: relation to the private aviation.
[1:34] Speaker 3: Industry, absolutely so, I you know, of course, coming from
[1:38] Speaker 3: the private aviation side, I'm a fan and I believe
[1:41] Speaker 3: everybody needs to fly privately.
[1:44] Speaker 2: So change that's right exactly.
[1:47] Speaker 3: Aren't we talking about money making conversations? So yeah, I
[1:54] Speaker 3: have absolutely loved the private aviation space. And just to
[1:56] Speaker 3: get your audience a little bit of background, so I've
[1:59] Speaker 3: been in avtion for about forty years, and I started
[2:02] Speaker 3: off in the airlines, as you mentioned, baggage handler, and
[2:05] Speaker 3: then moved into sales and spent many years selling for
[2:09] Speaker 3: the major airlines and then got recruited into private aviation.
[2:12] Speaker 3: And I have loved private aviation ever since, and thankfully
[2:16] Speaker 3: the industry has loved me back as well. So when
[2:18] Speaker 3: you fly privately, the biggest difference is that you're flying
[2:21] Speaker 3: in and out of a private airport, so you're going
[2:25] Speaker 3: through you know, PSA and security, different checking you know,
[2:29] Speaker 3: there's different mechanisms that are used to use to you know,
[2:33] Speaker 3: to check you in and all that stuff. But it's
[2:35] Speaker 3: very different than what you would experience from an airline perspective.
[2:39] Speaker 3: So the biggest thing to think about when you fly
[2:41] Speaker 3: privately is that we fly on your schedule. You don't
[2:44] Speaker 3: fly on ours. So the plane leaves when you are
[2:47] Speaker 3: ready for it to leave, and we are taking you
[2:50] Speaker 3: exactly where you decide you want to go. And that's
[2:53] Speaker 3: really the biggest difference. So you're paying for the convenience
[2:56] Speaker 3: of being able to have us, you know, you call
[2:59] Speaker 3: up the jet never you're ready and for us to
[3:01] Speaker 3: depart and to get you as close to your destination
[3:04] Speaker 3: as humanly possible. And what a lot of people don't realize,
[3:06] Speaker 3: for Shan, I know that you know this. One of
[3:09] Speaker 3: the conveniences of flying privately is the fact that you
[3:12] Speaker 3: get to fly into five thousand different airports, yes, whereas
[3:15] Speaker 3: commercial airlines can only fly into five hundred different airports.
[3:19] Speaker 3: So what that means is if you're you know, let's
[3:22] Speaker 3: use Georgia, or I'm in Dallas, so we can use Dallas.
[3:25] Speaker 3: In my case, yes, you can fly into DFW. Or
[3:28] Speaker 3: if you're in Atlanta, you can fly in Atlanta. But
[3:30] Speaker 3: there's a whole lot of other airports that only carry
[3:33] Speaker 3: private jets that you could fly into that are probably
[3:36] Speaker 3: closer to where you need to be than with the
[3:39] Speaker 3: big major international airports. So that alone will save off
[3:42] Speaker 3: a lot of your time. Also, when you're trying to
[3:44] Speaker 3: get to your meetings and make that money, well, you.
[3:47] Speaker 1: Know, let's before we get to your book, let's destroy
[3:50] Speaker 1: a lot of myths about who actually fly on private
[3:54] Speaker 1: Just a lot of people think athletes and celambrities and
[3:57] Speaker 1: all that. That's no, just regular people you don't recognize
[4:02] Speaker 1: making all this money. Yeah, flying these private jets on
[4:05] Speaker 1: a regular basis. And when she says that you have
[4:09] Speaker 1: these private jet strips like a lot of times, just
[4:12] Speaker 1: to use an example of race a NASCAR, there are
[4:16] Speaker 1: a lot of private jets airstrips next to NASCAR racetracks
[4:20] Speaker 1: all over this country. Now, a regular plane from American
[4:24] Speaker 1: airlines can't land over there, but a private jet can
[4:27] Speaker 1: land in the airstrip. And that's what she means that
[4:30] Speaker 1: when she said that large number, because they're a lot
[4:32] Speaker 1: of more authorized landing strips for private jet use that
[4:37] Speaker 1: large commercial airline use. Now with that guy.
[4:40] Speaker 3: Said, and yeah, I was just gonna say one thing, Rashaan,
[4:44] Speaker 3: that might be helpful for your folks as well. You're
[4:46] Speaker 3: one hundred percent right. It's not just a listeners and
[4:49] Speaker 3: celebrities and athletes that fly privately. Majority of people who
[4:53] Speaker 3: fly privately are how that worth individuals that you have
[4:56] Speaker 3: never heard of before, right, So they are running their
[4:58] Speaker 3: own you know, private private companies or you know, perhaps
[5:03] Speaker 3: publicly held companies that you've not heard of. So that's
[5:05] Speaker 3: the encouraging part for any entrepreneur or anyone that's in business,
[5:09] Speaker 3: is that you don't have to be a big old
[5:11] Speaker 3: celebrity in order to fly privately. Most people who fly
[5:14] Speaker 3: privately you would never know their name anyway. The second
[5:17] Speaker 3: part of flying privately is, you know, there's the part
[5:20] Speaker 3: that people don't think of. Yes, you know, most people
[5:23] Speaker 3: think of privately from a luxury perspective, but I don't
[5:26] Speaker 3: I think of it from a practical perspective. Right, So,
[5:29] Speaker 3: you know, private aviation also helps out for a medical transport.
[5:33] Speaker 3: Maybe you're you know, you're trying to get a life
[5:36] Speaker 3: save and organ from one point to another. Right, that
[5:39] Speaker 3: could be one way that reads people are flying privately.
[5:41] Speaker 3: If there's ever any kind of disaster in any country,
[5:46] Speaker 3: private jets are usually the first ones to land because
[5:48] Speaker 3: the country is going through stuff.
[5:50] Speaker 2: So you know, usually the bigger plants can't get in there.
[5:52] Speaker 2: But if you need relief.
[5:54] Speaker 3: In a particular country, it's the private jets that come
[5:56] Speaker 3: in land first and try.
[5:58] Speaker 2: To distribute aids. So there's a a lot.
[6:00] Speaker 3: Of myths that people don't think about when it comes
[6:03] Speaker 3: to private aviation.
[6:04] Speaker 2: That's not just off for the rich and famous.
[6:06] Speaker 1: I'm talking to Stephanie. She's a former president of jeff
[6:09] Speaker 1: Sweet and chief chief growth officer at Will's Up.
[6:12] Speaker 3: Now.
[6:12] Speaker 1: You wrote a book. You're the author of a book
[6:14] Speaker 1: called Ally Leadership, How to Lead People who are not
[6:17] Speaker 1: like You? Will you say that? Are you talking about male? Female?
[6:20] Speaker 1: Are you talking about gender? Are we talking about racial?
[6:23] Speaker 1: When you said not like you? What do you mean
[6:25] Speaker 1: when what you're trying to say in that title?
[6:28] Speaker 3: Yeah, I'm saying everybody right, So thank you for that
[6:31] Speaker 3: setup there. So ally leadership, how do lead people who
[6:34] Speaker 3: are not like you? Is really key, you know, having
[6:37] Speaker 3: everybody think about today's modern workforce. So here are the facts.
[6:41] Speaker 3: Today's modern workforce is. First of all, we've got six
[6:45] Speaker 3: generations working, so that's unheard of. So you know, the
[6:49] Speaker 3: average age and I is anywhere from sixteen to seventy five.
[6:52] Speaker 2: So when we think about how a zoomer.
[6:55] Speaker 3: Thinks, they're very different than how a boomer would think, right,
[6:58] Speaker 3: And so that's the first thing is that generationally, this
[7:01] Speaker 3: is the first time in history we've ever had so
[7:03] Speaker 3: many generations all at work at the same time. The
[7:06] Speaker 3: second part ra Sean is the fact that women are
[7:09] Speaker 3: the majority of the population. So when you add women
[7:12] Speaker 3: into the workforce or into the equation I should say,
[7:15] Speaker 3: when it comes to workplace and workforce, women speak differently
[7:19] Speaker 3: and communicate differently, and so that creates a new dimension
[7:22] Speaker 3: that's not you know.
[7:24] Speaker 2: Typically normal for lack of better words.
[7:27] Speaker 3: Then when you add the fact that we've got all
[7:29] Speaker 3: the ethnic races growing, non ethnic race shrinking, so that
[7:34] Speaker 3: adds a different dimension to the workforce.
[7:37] Speaker 2: Not to mention we have.
[7:38] Speaker 3: People with different neurodiversities, we have people with different physical abilities.
[7:43] Speaker 3: We have lgbt lg LGBTQ plus community, so we've got
[7:49] Speaker 3: a lot of different things happening in today's modern workforce.
[7:53] Speaker 3: So when in the book when I mentioned leading people
[7:55] Speaker 3: who are not like you, I wanted the conversation to
[7:58] Speaker 3: go deeper and wider because up UNTI to that point,
[8:01] Speaker 3: everybody really tried to make it a race thing or
[8:04] Speaker 3: a gender thing, right, And what I'm saying is based
[8:06] Speaker 3: on today's workforce, it isn't everyone thing, right. This is
[8:10] Speaker 3: not a black, white, gay, straight male female issue. This
[8:13] Speaker 3: isn't everybody issue, because all of us are going to
[8:16] Speaker 3: be leading people who are not like us, and they're
[8:19] Speaker 3: not like each other, right, And so that challenged us
[8:23] Speaker 3: as leaders to know how to lead today's modern workforce.
[8:26] Speaker 2: So that's really what the book is all about.
[8:27] Speaker 3: It goes much deeper and wider than what the traditional
[8:30] Speaker 3: conversation has been had, and up until this point, it's
[8:34] Speaker 3: really been.
[8:34] Speaker 2: You know, to the white guys.
[8:36] Speaker 3: Right, every book has been written to white men on
[8:37] Speaker 3: how to lead women and people of color. And I'm
[8:40] Speaker 3: saying that that's that's important, but that's not the only
[8:43] Speaker 3: discussion that.
[8:44] Speaker 2: Needs to be had.
[8:45] Speaker 3: Everybody needs to know how to lead people who are
[8:47] Speaker 3: not like them, because that's the workforce that we're dealing with.
[8:51] Speaker 1: And when I say that, you're a woman of woman
[8:53] Speaker 1: of color, and so did you ever have to did
[8:58] Speaker 1: you ever overthink the process of leading people who as
[9:02] Speaker 1: you learned as you matured? You know, sometimes we learned
[9:05] Speaker 1: by a mistakes. Sometime we learned through advice as you
[9:08] Speaker 1: were taking it because you were the president of Jessweet.
[9:10] Speaker 1: And if you can't get it, you can't get much
[9:11] Speaker 1: wider than that. Okay, that's private aviation. How was those
[9:15] Speaker 1: steps and how were you being I would say, mentored
[9:21] Speaker 1: for each step along the way.
[9:24] Speaker 2: Yeah, well, I think you know.
[9:25] Speaker 3: I have to give a shout out to my mother
[9:27] Speaker 3: and father for starters, because I grew up a military brat,
[9:31] Speaker 3: and so what that really meant was I was that
[9:34] Speaker 3: military kid that moved every two years of my life.
[9:37] Speaker 3: So really what that meant for me, Rashan, is that
[9:39] Speaker 3: I was always the new kid, right, I'd always had
[9:41] Speaker 3: to be the one that to extend the effort to
[9:44] Speaker 3: make new friends because I was a new person in
[9:46] Speaker 3: the neighborhood or new person in the school, or new
[9:49] Speaker 3: person in the class or you know whatever, right, because
[9:51] Speaker 3: I was always moving so much because of what my
[9:53] Speaker 3: father did in the Air Force. So I believe that
[9:56] Speaker 3: that actually helped ruin me a ton because as a
[9:59] Speaker 3: little if I didn't know how to interact with people
[10:02] Speaker 3: who were not like me, I would never have any.
[10:03] Speaker 2: Friends, right, So I had to learn really.
[10:06] Speaker 3: Quickly about human connection, and I didn't. Of course, when
[10:10] Speaker 3: I was little, I wouldn't have called it human connection.
[10:12] Speaker 3: I wouldn't have thought about it that way. I just
[10:13] Speaker 3: thought of it as you know, I've got to understand
[10:15] Speaker 3: the clique that I'm being moved into and then how
[10:18] Speaker 3: to maneuver around it. So that was the first part
[10:21] Speaker 3: that really helped me. The second part is.
[10:25] Speaker 2: I would say, you know, I, yes, I didn't really have.
[10:28] Speaker 3: I would put it this way. There are people that, yes,
[10:31] Speaker 3: didn't mentor me, but they weren't necessarily mentoring me about
[10:34] Speaker 3: how to communicate with people who weren't like me because
[10:37] Speaker 3: they didn't necessarily see it as an issue.
[10:39] Speaker 2: You said it correctly that you.
[10:41] Speaker 3: Know, the industry that I come from is primarily white,
[10:44] Speaker 3: male dominated, so they wouldn't necessarily look at my perspective
[10:48] Speaker 3: and say, oh, you know, you're going to.
[10:49] Speaker 2: Have a challenger. They just didn't see it. Right.
[10:52] Speaker 3: I thought it. I knew it was going to be
[10:54] Speaker 3: a challenge, but it just wasn't in there and their
[10:57] Speaker 3: scope for them to be thinking about it. What I
[11:00] Speaker 3: had to do, what's the same things that I learned
[11:02] Speaker 3: as a little kid. At the end of the day,
[11:04] Speaker 3: it's really all about how do you meet people where
[11:05] Speaker 3: they're at? And so the thing that helped me move
[11:08] Speaker 3: up in my career, and especially in an industry that
[11:11] Speaker 3: there was literally, you know, hardly anyone that looked like me.
[11:15] Speaker 3: What I had to learn how to do is to
[11:18] Speaker 3: not come in with a preconceived notion.
[11:20] Speaker 2: Right, so not only were they not like me.
[11:22] Speaker 3: Like I wasn't a white male, but also in my industry,
[11:25] Speaker 3: I wasn't a pilot. And usually when you move up
[11:28] Speaker 3: in the ranks in our industry, it's because you are
[11:30] Speaker 3: a pilot, or you know how to fly planes and
[11:33] Speaker 3: you know how to fix planes, or you come from
[11:34] Speaker 3: the military.
[11:35] Speaker 2: I didn't have any of that stuff.
[11:37] Speaker 3: And so really the advantage that I did have is
[11:40] Speaker 3: that I understood human connection, and I understood how to
[11:43] Speaker 3: connect with people and to meet them where they're at.
[11:46] Speaker 3: That was my biggest advantage or my superpower, if you will,
[11:49] Speaker 3: and so and I used it. Now.
[11:50] Speaker 2: Did I always get it right? Nope?
[11:52] Speaker 3: Sometimes I failed miserably, but for the most part. I
[11:56] Speaker 3: Once I took over a team, and even though people
[11:59] Speaker 3: would look at me like, what's she doing here?
[12:01] Speaker 2: Right?
[12:02] Speaker 3: And I'm looking at you know, one of the first
[12:04] Speaker 3: teams I took over, I was I wasn't even a
[12:06] Speaker 3: president at this point.
[12:07] Speaker 2: I think I was like the VP of sales or something, and.
[12:09] Speaker 3: I'm looking at this room of my brand new folks
[12:14] Speaker 3: that you know, their leader had moved on, and so
[12:16] Speaker 3: I was brought in to take over the team. And
[12:18] Speaker 3: they were all white men, and they looked alike. They
[12:22] Speaker 3: have the same background, They just they were very similar.
[12:25] Speaker 3: And so here, you know, this black woman comes in
[12:28] Speaker 3: who looks nothing like them. I don't have the same
[12:30] Speaker 3: background or none.
[12:31] Speaker 2: Of that stuff. And we're it took a minute.
[12:34] Speaker 3: I'm looking at them thinking, oh boy, right, and they're
[12:36] Speaker 3: looking at me like, oh see right. And so it
[12:40] Speaker 3: took time for me to really, you know, find my
[12:45] Speaker 3: way when it came to leading that team. And the
[12:48] Speaker 3: way that I did it is I literally met with
[12:51] Speaker 3: each one of them separately so that I could get
[12:53] Speaker 3: to know them, not just the role that they played.
[12:56] Speaker 3: I mean, I knew that they were salespeople, but how
[12:57] Speaker 3: do I get to know them? And this is really
[13:00] Speaker 3: important for any leader, is it's not these aren't just
[13:03] Speaker 3: people that work for you. It's like this person is
[13:05] Speaker 3: somebody's father, somebody's best friend, somebody's husband, somebody's son. Like
[13:09] Speaker 3: I need to know that part because once I understand
[13:13] Speaker 3: who that person is, then we're trying to get to
[13:16] Speaker 3: the same goal. Right. Our job is to make sure
[13:18] Speaker 3: that this company brings in.
[13:20] Speaker 2: The revenue that it's supposed to.
[13:21] Speaker 3: So we've got the same goal, but how we may
[13:24] Speaker 3: go about it maybe differently because we have different backgrounds,
[13:28] Speaker 3: et cetera. So my job as the leader is to
[13:30] Speaker 3: find out what's different about each person on my team
[13:33] Speaker 3: and then to meet them where they're at and then
[13:36] Speaker 3: start to build that relationship from there.
[13:38] Speaker 2: Wow.
[13:38] Speaker 3: So that's a long way to see that I wish
[13:41] Speaker 3: I had.
[13:43] Speaker 1: For you right quick, because I was talking to my
[13:46] Speaker 1: daughter and I was saying, it's a lot of things
[13:47] Speaker 1: in life that you are going to do is not
[13:51] Speaker 1: for you to make you comfortable. It's about gaining information
[13:55] Speaker 1: so you can relate to somebody that you don't know.
[13:58] Speaker 1: In other words, yes, play go off. That might not
[14:01] Speaker 1: be something you want to do. But playing golf with
[14:04] Speaker 1: people who play golf to create a relationship so they
[14:07] Speaker 1: can be comfortable and have something to talk to you
[14:09] Speaker 1: about can move you up the ladder. Talking about football
[14:14] Speaker 1: or watching football or watching basketball, because if you're hearing
[14:18] Speaker 1: them talking about something and you're on the outside, maybe
[14:21] Speaker 1: you might want to start watching if you want to
[14:23] Speaker 1: get in a relationship with these people. That's all she's saying.
[14:26] Speaker 1: She's saying, knowing if they have birthdays coming up, knowing
[14:30] Speaker 1: if they have two kids, knowing if they married, knowing
[14:33] Speaker 1: that they're single, knowing if their grandparents are coming to town.
[14:36] Speaker 1: All that is is conversation. And when you don't participate
[14:41] Speaker 1: like that, then you're going to be on the outside
[14:43] Speaker 1: and you will not be part of the conversation of success.
[14:47] Speaker 1: And that is I always tell people this when people
[14:51] Speaker 1: are making decisions and the racism does exist, Stephanie, I
[14:54] Speaker 1: tell people all the time, But I always tell people
[14:57] Speaker 1: decisions are made by people when they look forward, they
[15:02] Speaker 1: look left, and they look right. Nobody ever turns around
[15:06] Speaker 1: and makes a decision with as who's standing behind them.
[15:09] Speaker 1: Your job is to stay in the decision maker's eyeline,
[15:14] Speaker 1: on their left side, their right side, or in front
[15:17] Speaker 1: of them. Then you have an opportunity after that you
[15:20] Speaker 1: have to start understanding the process of communication. When we
[15:24] Speaker 1: get back, we want to listen to more of this
[15:27] Speaker 1: wooh Alli Leadership How to Leave People who Are Not
[15:30] Speaker 1: Like You by Stephanie Chong.
[15:32] Speaker 4: Please don't go anywhere, We'll be right back with more
[15:36] Speaker 4: money Making Conversations Masterclass. Welcome back to the Money Making
[15:46] Speaker 4: Conversations Masterclass hosted by Rashaan McDonald. Money Making Conversations Masterclass
[15:51] Speaker 4: continues online at Moneymakingconversations dot com and follow money Making
[15:56] Speaker 4: Conversations Masterclass on Facebook, Twitter and Instagram.
[16:01] Speaker 1: And we really are having a masterclass on leadership live
[16:04] Speaker 1: by Stephanie Chong and her book Ally Leadership as all
[16:09] Speaker 1: Y Leadership, How to Lead People who Are Not Like You,
[16:12] Speaker 1: And it really just hit on me as we went
[16:15] Speaker 1: to break there, Stephanie, that really that's what we're talking
[16:18] Speaker 1: about leading, how to lead and how to lead people
[16:21] Speaker 1: in this new generation because we have so many stereotypes
[16:26] Speaker 1: and HR plays such a major role in how people
[16:29] Speaker 1: react to you or how you should react to people.
[16:32] Speaker 1: Signs you are falling into the generational stereotypes. Please help
[16:36] Speaker 1: my audience with that.
[16:39] Speaker 3: Well, a lot of people, you know, that's a great question.
[16:41] Speaker 3: A lot of people think of younger folks, right, you know,
[16:45] Speaker 3: if you're older, let's say, if you're around our age, right, Rashan,
[16:48] Speaker 3: I know that you're very very similar in age. So
[16:51] Speaker 3: the way that we see things and the way that
[16:52] Speaker 3: we worked our way through our career is very different
[16:56] Speaker 3: in how younger folks are working their way through career.
[16:59] Speaker 3: So I'll give you a perfect example. Let's use millennials.
[17:02] Speaker 3: When millennials first came out, everybody, especially our generation, was
[17:05] Speaker 3: just talking smack about them.
[17:07] Speaker 2: Yeah, it was just like but they just.
[17:09] Speaker 3: Could not cut a break. And so but one of
[17:11] Speaker 3: the things that I did, I remember writing an article
[17:13] Speaker 3: in one of the magazines, and it got a lot
[17:14] Speaker 3: of traction because I was defending millennials. And the reason
[17:18] Speaker 3: why I was defending millennials is I was calling out
[17:20] Speaker 3: our generation to say, well, first of all, we raised them,
[17:23] Speaker 3: so we got a problem with them, Like we need
[17:25] Speaker 3: to look in the mirror. But the real thing is,
[17:27] Speaker 3: when you think about let's say younger generation, right, they
[17:31] Speaker 3: watched their parents usually argue, like, you have both parents working,
[17:35] Speaker 3: So first of all, they tend to be latchkey kids.
[17:37] Speaker 3: They come home to empty home, and so when mom
[17:41] Speaker 3: and dad were together, it's mom and dad are together.
[17:44] Speaker 3: Then they would see them usually if they were having
[17:46] Speaker 3: any arguments, it was over money, right, or not spending
[17:49] Speaker 3: enough time together. And so you now take the younger generation,
[17:52] Speaker 3: who's like, listen, if you give me two weeks vacation
[17:55] Speaker 3: or three weeks vacation, I'm going to take the three
[17:58] Speaker 3: weeks or two weeks vacation, whereas our generation grew up
[18:02] Speaker 3: that we wouldn't even think to take, like even though
[18:05] Speaker 3: we're given.
[18:06] Speaker 2: Two weeks vacation, we just wouldn't think to take.
[18:08] Speaker 3: Two weeks vacation, right, And so that's one way that's
[18:12] Speaker 3: very different. And so older people always think, Okay, well
[18:14] Speaker 3: these younger folks they don't want to work hard, and
[18:16] Speaker 3: they're not they're always they want to work from home,
[18:18] Speaker 3: and they're never around and they're just not productive. And
[18:22] Speaker 3: of course younger people are looking at older people thinking
[18:24] Speaker 3: they don't even know how to.
[18:25] Speaker 2: Turn on the computer.
[18:26] Speaker 3: You know, all they do is they just want me
[18:28] Speaker 3: in the office, and I'm much more productive, you know,
[18:31] Speaker 3: not being there. And so there's a lot of lack
[18:33] Speaker 3: of understanding. At the end of the day, it doesn't
[18:36] Speaker 3: matter who. How can you get the most work and
[18:39] Speaker 3: get the most productivity out of your folks and however
[18:43] Speaker 3: that works for them, and each each generation could define
[18:46] Speaker 3: it a different way. Then you as a leader have
[18:48] Speaker 3: to make some decisions. And my personal philosophy is I'm
[18:52] Speaker 3: going to meet them where of the rep if you don't.
[18:54] Speaker 3: If you're not you know, you don't want to work
[18:56] Speaker 3: eight to five, and the job has the flexibility and
[18:59] Speaker 3: you do have to work too, can or whatever. I
[19:00] Speaker 3: don't care a lot as the job gets done right.
[19:03] Speaker 3: And so that's where I think that there's an opportunity
[19:06] Speaker 3: for all of the generations to come together and get
[19:09] Speaker 3: on one accord the one thing that no matter how
[19:12] Speaker 3: you do the job, there's one thing that needs to
[19:14] Speaker 3: get done, which is the job itself. Now you may
[19:16] Speaker 3: have different approaches on how to get it done, and
[19:19] Speaker 3: that's okay, And I think us older folks can certainly
[19:22] Speaker 3: listen and learn to the younger folks, but we also
[19:24] Speaker 3: have a lot of wisdom and things that can help
[19:26] Speaker 3: younger folks try to avoid some of the pitfalls. So
[19:29] Speaker 3: I highly encourage younger people to sit and listen as
[19:32] Speaker 3: well to some of the boomers and the gen X
[19:36] Speaker 3: and that type of thing as well. So everybody's got
[19:38] Speaker 3: places that they can listen and learn, and that as
[19:41] Speaker 3: a just as a career, you know, motto in general
[19:44] Speaker 3: for your especially for your listeners that are perhaps younger
[19:46] Speaker 3: and trying to get to the C suite or maybe
[19:48] Speaker 3: own their own business, et cetera. The best thing you
[19:51] Speaker 3: can do is to be a really good communicator. And
[19:53] Speaker 3: that's not just talking. A lot of that is also
[19:56] Speaker 3: being really mindful and understanding how to actively listen as well.
[20:00] Speaker 1: It's definitely of fear, and I'm gonna just share fear
[20:05] Speaker 1: will stop me from going on vacation because I felt
[20:08] Speaker 1: that if I left that you know, somebody will get
[20:12] Speaker 1: in front of me or I would lose value. And
[20:15] Speaker 1: that's I think that's carried a lot in the older generation,
[20:19] Speaker 1: and I'm that older generation. Fear of the opportunity that
[20:24] Speaker 1: I built so hard to to get will be lost.
[20:29] Speaker 1: Does fear player role you think in the way an
[20:32] Speaker 1: older generation communicates, sets their goal versus the new generation
[20:39] Speaker 1: looks at, especially new technology.
[20:43] Speaker 3: Well, definitely there's a fear with the technology. I think
[20:45] Speaker 3: a lot of times with older with the older population
[20:48] Speaker 3: right now, everybody obviously not drinking, but you know we
[20:51] Speaker 3: could usually Also there's so much technology. You know, our
[20:54] Speaker 3: are our younger folks and you know, I'll say our
[20:57] Speaker 3: kids because you know, I have a child that's thirty two.
[20:59] Speaker 3: So they all grew up on technology, so.
[21:02] Speaker 2: They don't have any fear at all.
[21:03] Speaker 3: That's the only thing they do, whereas we've had to
[21:05] Speaker 3: try to learn technology. So by all means, you're right,
[21:08] Speaker 3: there tends to be a little bit of fear there.
[21:10] Speaker 3: But also the way that we grew up, I would
[21:12] Speaker 3: say ra Sean, is that you're right.
[21:13] Speaker 2: You know, you didn't want.
[21:14] Speaker 3: To spend two days two weeks away because there was
[21:17] Speaker 3: always one you'd come back and you know you have
[21:19] Speaker 3: two months worth of work, right. But then the second
[21:22] Speaker 3: part of it is yeah, and also you may not
[21:25] Speaker 3: have been out for it to be away for two weeks, right,
[21:27] Speaker 3: you know, even though it's a paid vacation, but you
[21:28] Speaker 3: still got to pay for the vacation, right, So that
[21:32] Speaker 3: also linked itself into it. But The thing that's really
[21:34] Speaker 3: interesting to me when you think about fear is, right now,
[21:38] Speaker 3: I think there's so much going on in the world
[21:40] Speaker 3: that we're probably all functioning and a relative you know,
[21:43] Speaker 3: a space of fear in some aspect of our lives. Right.
[21:46] Speaker 3: There's just so much going on, and so when you
[21:48] Speaker 3: think of it that way, especially when we think of
[21:51] Speaker 3: the terms of work, Yes, once upon a time, people
[21:55] Speaker 3: may have been a fade because if I leave, somebody
[21:57] Speaker 3: else is going to, you know, overtake me.
[21:58] Speaker 2: And especially with when because women didn't.
[22:01] Speaker 3: Always play nice with each other, right, there was so
[22:03] Speaker 3: few of them in the workplace that you know, the
[22:05] Speaker 3: enemy wasn't usually men, The enemy was usually another woman, right,
[22:09] Speaker 3: because you're kind of each client stepping on each other
[22:11] Speaker 3: just to call up to the top. So thankfully we're
[22:13] Speaker 3: starting to see all those types of horrible behaviors go away,
[22:17] Speaker 3: and now much more, especially for women, they're much more
[22:20] Speaker 3: supportive of each other, so that fear starts to chip
[22:22] Speaker 3: away because we've got each other's back. And I would
[22:25] Speaker 3: say the true is with the generation as well. You know,
[22:29] Speaker 3: a lot of this goes back to the leadership. From
[22:31] Speaker 3: my perspective, for Sean that when you have a really
[22:34] Speaker 3: good leader, the leader is making sure that the place
[22:37] Speaker 3: is humming correctly, and so therefore there shouldn't be that
[22:41] Speaker 3: type of animosity or that type of fear, because that's
[22:43] Speaker 3: just misdirected energy and it takes away from the thing
[22:47] Speaker 3: that we're all supposed to.
[22:48] Speaker 2: Be getting done, which is the job.
[22:50] Speaker 3: Right. And so if you've got a climate where people
[22:52] Speaker 3: are running around with it's got some fear or they're
[22:54] Speaker 3: nervous about something, all that all roads for me lead
[22:58] Speaker 3: back to the leader. The leader needs to make sure
[23:01] Speaker 3: that that is not happening in their workplace or at
[23:04] Speaker 3: least on their team. And that's not the responsibility of
[23:06] Speaker 3: the team. The team will have some part to play
[23:08] Speaker 3: in it, but the responsibility really sets on the leader
[23:11] Speaker 3: as to how this team's going to function and we're
[23:14] Speaker 3: going to function as a team. And that's why when
[23:16] Speaker 3: you have people who are not like you, they actually
[23:18] Speaker 3: outperform traditional teams because they think differently, and they act differently,
[23:22] Speaker 3: and they see the world differently, and they're not afraid
[23:25] Speaker 3: to challenge.
[23:26] Speaker 2: The status quo.
[23:27] Speaker 3: Right. All of those things are great for a team,
[23:30] Speaker 3: but it also means that you, as a leader have
[23:32] Speaker 3: to be professionally mature enough to know how to lead
[23:35] Speaker 3: that type of team.
[23:35] Speaker 1: Stiffanie in thirty seconds. Ally leadership. Why is it so
[23:40] Speaker 1: crucial for today's diverse workforce.
[23:44] Speaker 3: Yeah, because at the end of the day, you know,
[23:46] Speaker 3: I am really fixated on grooming the next set of
[23:49] Speaker 3: leaders to know how to lead the modern workforce. The
[23:52] Speaker 3: modern workforce is what we've all described earlier, as far
[23:54] Speaker 3: as the generations and different agendas and so on and
[23:57] Speaker 3: so forth. Why it's pivotal for leaders is because that's
[24:00] Speaker 3: going to give you the competitive advantage. If you're looking
[24:03] Speaker 3: to move up in your career, perhaps you're trying to
[24:05] Speaker 3: get to the C suite or just run a really great,
[24:07] Speaker 3: profitable business, then you're going to have to have that
[24:10] Speaker 3: competitive advantage. It's not always about just you know who
[24:13] Speaker 3: you know and all that stuff. People always lean on
[24:17] Speaker 3: the fact that, oh, I've got this great product. Okay, newsplash.
[24:19] Speaker 3: Your product may be good, it might even be great,
[24:22] Speaker 3: but it's certainly not the only thing out there. Right,
[24:24] Speaker 3: there's a lot of other products that we can see.
[24:27] Speaker 3: The differentiator will be the human connection aspect of your product,
[24:31] Speaker 3: the human connection aspect of your company. You know, I
[24:34] Speaker 3: recently read a research and I know this is more
[24:37] Speaker 3: than thirty seconds, but even when I speak to teams
[24:39] Speaker 3: and leaders, I read research recently that there's three things
[24:43] Speaker 3: that today's consumers really want from companies that they do
[24:46] Speaker 3: business with. One they want transparency in pricing. Two they
[24:50] Speaker 3: want transparency and understanding how you're going to use their data,
[24:53] Speaker 3: secure their data, collect their data. And three they want
[24:57] Speaker 3: a personalized experience every single touch point that they have
[25:00] Speaker 3: with your organization.
[25:01] Speaker 2: That last one is pivotal. And so what's going to
[25:05] Speaker 2: be the differentiator for.
[25:06] Speaker 3: You is really the people that you hire and how
[25:09] Speaker 3: you interact with your customers. And what that means is
[25:12] Speaker 3: you have to know how to lead people who are
[25:14] Speaker 3: not like you, because they're going to be interacting with
[25:16] Speaker 3: people who are not like you. So I just see
[25:19] Speaker 3: it as a not just a leadership thing, it's also just.
[25:21] Speaker 2: Really good business.
[25:22] Speaker 3: If you want to run a business or have a
[25:24] Speaker 3: business that thrives, you cannot just sell to one type
[25:27] Speaker 3: of client. It doesn't work right. You're going to have
[25:30] Speaker 3: to be able to sell to all different types of
[25:32] Speaker 3: clients with beings that you yourself have to know how
[25:34] Speaker 3: to interact with everybody and people specifically who.
[25:37] Speaker 2: Are not like you. Wow.
[25:38] Speaker 1: She started as a baggage handler and rose to the
[25:41] Speaker 1: top of the food chain in the private jet industry.
[25:44] Speaker 1: A book ally Leadership, How to Lead People Who Are
[25:47] Speaker 1: Not Like You, Stephanie, thanks for coming on money Making
[25:49] Speaker 1: Conversation master Class.
[25:51] Speaker 3: Thanks so much for having me Rashan.
[25:53] Speaker 2: Have a great rest of your evening.
[25:54] Speaker 1: You're awesome. This has been another edition of Money Making
[25:57] Speaker 1: Conversation Master Class hosted by me Rashan McDonald. Thank you
[26:01] Speaker 1: to our guests on the show today, and thank you
[26:03] Speaker 1: our listening audience now. If you want to listen to
[26:06] Speaker 1: any episode or want to be a guest on the show,
[26:08] Speaker 1: visit Moneymaking Conversations dot com. Our social media handle is
[26:13] Speaker 1: money Making Conversations. Join us next week and remember to
[26:16] Speaker 1: always lead with your gifts. Keep winning. This has been
[26:20] Speaker 1: another edition of Money Making Conversation Masterclass hosted by me
[26:24] Speaker 1: Rashaun McDonald. Thank you to our guests on the show today,
[26:27] Speaker 1: and thank you our listening to the audience now. If
[26:29] Speaker 1: you want to listen to any episode or want to
[26:31] Speaker 1: be a guest on the show, visit Moneymakingconversations dot com.
[26:35] Speaker 1: Our social media handle is money Making conversations. Join us
[26:39] Speaker 1: next week and remember to always leave with your gifts.
[26:42] Speaker 1: Keep winning,

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