# My new favorite movie app, two-factor scams & a robot that draws your blood (188, August 22, 2026)

An episode of [Rich On Tech](https://invisiblenetwork.ai/podcast/1120941458), 22 Aug 2026, 1 h 49 min.

Audio: https://podtrac.com/pts/redirect.mp3/traffic.omny.fm/d/clips/e73c998e-6e60-432f-8610-ae210140c5b1/e2dbcb5d-f67c-4a90-ac3c-b1b900f9b41b/4458876b-5365-4aba-b6a7-b4ae01754c97/audio.mp3?utm_source=Podcast&in_playlist=60b5debe-4c1e-4de5-9b9b-b1b900f9b445

• Meta faces landmark teen safety trial: Twenty-nine states accuse Meta of designing Facebook and Instagram to hook young users while misleading parents about safety. Former Meta executive Arturo Behar testified that growth and engagement often took priority over child safety, while Meta denies wrongdoing. • Pixel 11’s Rambler speeds up replies: Rich says the Pixel 11 Pro’s Rambler voice-to-text feature has made it much faster to respond to emails by turning spoken thoughts into clean, formatted text. • I Like Movies app tracks what to watch: Rich recommends the clean, feature-packed movie tracking app, which is available on Android now with an iPhone version expected in September. • Watching KTLA without home internet: Marshall in Reseda wants to watch KTLA+ without home internet. KTLA+ is designed for supported smart TV platforms, but KTLA.com, YouTube and an over-the-air antenna provide other ways to watch KTLA programming. • Apple Passwords vs. Bitwarden: Silvanna asks whether Apple Passwords is secure enough for an all-Apple household. Rich says it is a solid choice, while Bitwarden remains useful for people who want a free password manager that works across multiple platforms. • Password managers and 2FA are essential: Rich recommends using unique passwords through a password manager and enabling two-factor authentication. Never give an authentication code to someone who unexpectedly calls or messages asking for it. • OpenAI vs. ChatGPT explained: Neon asks whether OpenAI will eventually replace ChatGPT. Rich explains that OpenAI is the company and ChatGPT is one of its products, similar to Google making Gemini and Anthropic making Claude. • Charter and Cox complete their merger: Former Cox customers do not need to take immediate action, but Spectrum products begin rolling out in Cox markets in mid-September. Changes include a free year of Spectrum Mobile for eligible internet customers, automatic credits for outages over two hours, expanded U.S.-based support and SportsNet LA for former Cox TV customers. • Peacock raises prices again: Peacock Premium with ads is increasing to $13 a month, Premium Plus to $20 and Peacock Select to $9. Existing subscribers will begin seeing the higher prices after September 17, depending on their billing date. • Protect your hearing at concerts: Joe asks about hearing protection after being seated near extremely loud speakers. Rich recommends high-fidelity concert earplugs such as Vibes or Loop to lower the volume while preserving sound quality. • ChatGPT adds protections for teens: ChatGPT is introducing a teen experience for ages 13 to 17 with stronger safety defaults, study-focused features, parental controls and protections designed to reduce emotional dependence on AI. • How scammers defeat two-factor authentication: Matt asks how criminals can get around 2FA. A common trick is to steal a password, trigger a legitimate authentication code and then impersonate the bank or service to convince the victim to read the code aloud. • Free VPN options: Mike in Ventura wants a good free VPN. Rich recommends Proton VPN and also points to VPN options from Firefox and Opera; for a paid service, Rich likes Surfshark, a newsletter sponsor. • Sticking with Windows 10: David dislikes Windows 11 and wants to keep using Windows 10. Rich warns that unsupported operating systems eventually lose security and software compatibility, but experienced users may still find Windows 10 hardware or reinstall it while accepting those risks. • Fake IRS crypto letters: Scammers are mailing official-looking letters claiming recipients need to enroll in an IRS digital asset compliance portal. The IRS has no such portal, and QR codes in the letters can lead to sites designed to steal personal or cryptocurrency information. • AI is making scams more convincing: Steve Weisman, founder of Scamicide, says AI is helping criminals create polished phishing messages, voice clones and highly…

## Transcript

[0:00] Speaker 1: Cox and Charter have completed their mega merger. I'll explain
[0:04] Speaker 1: what customers need to know and what's changing. Plus another
[0:08] Speaker 1: streaming service is raising prices. I'll tell you which one,
[0:12] Speaker 1: how much more you're going to pay and when the
[0:14] Speaker 1: new rates kick in. And would you let a robot
[0:17] Speaker 1: draw your blood? The FDA just cleared one that can
[0:20] Speaker 1: find a van, put the needle in and handle the
[0:23] Speaker 1: entire process. Plus your tech questions answered. What's going on
[0:28] Speaker 1: on Rich Demiro and this is Rich on Tech. This
[0:32] Speaker 1: is the show where I talk about the tech stuff
[0:34] Speaker 1: I think you should know about. It's also the place
[0:36] Speaker 1: to answer your questions about technology. I believe the tech
[0:40] Speaker 1: should be interesting, useful, and fun. We've got Bobo in studio,
[0:45] Speaker 1: We've got Kim on the phones. You listening. Thank you
[0:48] Speaker 1: so much for being there. Phone lines are open triple
[0:51] Speaker 1: eight rich one oh one. That's eight eight eight seven
[0:55] Speaker 1: four to two four one zero one eight eight eight
[0:59] Speaker 1: rich one oh one. Give me a call if you
[1:02] Speaker 1: have a tech question, need some advice, or maybe you
[1:04] Speaker 1: just want to share something interesting you've discovered in the
[1:07] Speaker 1: tech world. You can also send me an email. Just
[1:10] Speaker 1: go to Rich on tech dot TV and hit contact.
[1:14] Speaker 1: I can't guarantee that I can respond to all of
[1:17] Speaker 1: your messages, but I will say, if you've been emailing
[1:20] Speaker 1: me in the past week or so and you've noticed
[1:22] Speaker 1: that sometimes my responses are a lot quicker, I will
[1:25] Speaker 1: tell you why. There is a reason. It is because
[1:28] Speaker 1: of the new Pixel eleven pro, the feature called Rambler
[1:31] Speaker 1: on there, where basically the voice to text is so good.
[1:35] Speaker 1: I can read your email. If it's an easy question,
[1:38] Speaker 1: I can answer right off the top of my head,
[1:40] Speaker 1: I can just ramble the answer and it perfectly formats
[1:44] Speaker 1: it and sends it off to you. So that is
[1:46] Speaker 1: why you're seeing some faster answers these days. It's all
[1:49] Speaker 1: because of technology. Guests on the show this week, we're
[1:53] Speaker 1: hearing from Steve Wiseman, founder of scam Aside. He's going
[1:58] Speaker 1: to discuss the latest scams he's seeing, emerging frauds and
[2:01] Speaker 1: stuff that you can do to protect yourself. And later
[2:03] Speaker 1: in the show, Miriam Joir, host of the Mobile Tech Podcast,
[2:08] Speaker 1: we're going to talk about the phone. I just mentioned
[2:10] Speaker 1: Google's new Pixel eleven lineup. Well. One of the big
[2:15] Speaker 1: stories this week is Meta. Meta is on trial whether
[2:21] Speaker 1: Instagram and Facebook harmed kids This is a landmark trial
[2:25] Speaker 1: happening right now in California. Well not right now, but
[2:28] Speaker 1: it's happening now, not as we speak, but it's happening,
[2:31] Speaker 1: you know what I mean. This could change how Facebook
[2:34] Speaker 1: and Instagram work for kids and teens. Twenty nine states
[2:38] Speaker 1: are behind it, but the current trial involves California, Colorado, Kentucky,
[2:43] Speaker 1: and New Jersey. They're taking the lead here. These states
[2:46] Speaker 1: are accusing Meta of designing Facebook and Instagram to hook
[2:51] Speaker 1: young users, also misleading parents about safety, improperly collecting data
[2:57] Speaker 1: for kids under thirteen. That's probably the least of their
[2:59] Speaker 1: concerns at this point, is the improper data collection. Meta
[3:03] Speaker 1: of course denies any wrongdoing. They say they have invested
[3:07] Speaker 1: heavily in teen safety, have they. Well that's what we're
[3:10] Speaker 1: gonna find out through testimony like this. The big testimony
[3:15] Speaker 1: this week came from Arturo Bihar. He is a former
[3:19] Speaker 1: Meta engineering director and a safety executive. He testified that
[3:23] Speaker 1: Mark Zuckerberg created a culture where growth and engagement came
[3:28] Speaker 1: before child safety. Now think about that for a moment.
[3:31] Speaker 1: Do you believe that? Do you think Facebook prioritized growth
[3:35] Speaker 1: over anything else, even child safety? We can't answer that
[3:40] Speaker 1: right now, but we all have seen the growth of
[3:43] Speaker 1: their platforms that have been on fire for the past
[3:46] Speaker 1: I don't know. I mean, when did I sign up
[3:48] Speaker 1: for Facebook? I could still remember. It was two thousand
[3:50] Speaker 1: and seven, so it's almost been twenty years of Facebook,
[3:54] Speaker 1: and it's big. I know that you may say, oh,
[3:57] Speaker 1: only the old Jew's Facebook. Not true. A lot of
[3:59] Speaker 1: people are on Facebook, and a lot of people everyone.
[4:02] Speaker 1: I would say, out of all of the social media platforms,
[4:05] Speaker 1: everyone is on Instagram. Instagram is the equalizer. You know,
[4:09] Speaker 1: whether you want to be on Twitter or not, whether
[4:11] Speaker 1: you want to be on TikTok or not, whether you
[4:14] Speaker 1: want to be on Facebook or not. Instagram is one
[4:16] Speaker 1: that I think everyone can still agree on that that's
[4:20] Speaker 1: where people go this arturro Behar said that Zuckerberg was
[4:25] Speaker 1: basically the point man. If he wanted something done, it
[4:29] Speaker 1: would be done. If he didn't want it done, well
[4:31] Speaker 1: it didn't get done. That's understandable. I bet. One other
[4:36] Speaker 1: claim he made he said that Meta had the technology
[4:39] Speaker 1: that could identify users who were under thirteen, but basically
[4:43] Speaker 1: they didn't really do much about that. They kind of
[4:45] Speaker 1: took a don't ask, don't tell kind of stance on there. Now.
[4:49] Speaker 1: I would believe that because here's the thing. When my
[4:52] Speaker 1: kids signed up for Claude and started tech chatting with it,
[4:56] Speaker 1: and he's, you know, under thirteen. I'm not kidding. Within
[5:00] Speaker 1: two hours Claude said sorry, we think you're a kid,
[5:03] Speaker 1: no more access for you. It was almost a media
[5:07] Speaker 1: where they use those signals to say sorry, we understand
[5:10] Speaker 1: that you're a kid. That's it. You're cut off. Instagram
[5:14] Speaker 1: Now they've said in recent years that they're trying to
[5:17] Speaker 1: find more signals and put teens into certain buckets, but
[5:21] Speaker 1: they didn't do it in a big way before. He
[5:23] Speaker 1: also said that Instagram did this take a break feature
[5:26] Speaker 1: and it was ineffective because it wasn't on by default
[5:29] Speaker 1: and it was very easy for teens to ignore. I
[5:31] Speaker 1: think when I first reported on that, you just basically
[5:33] Speaker 1: had to dismiss it and it was like, okay, goes away. Meta.
[5:37] Speaker 1: What do they say about all this? They point to
[5:39] Speaker 1: hundreds of employees working on safety. They say they've built
[5:42] Speaker 1: tools and protections for young people, and they also say
[5:46] Speaker 1: that the States saying that all this social media addiction
[5:50] Speaker 1: and harm might not be all correct. You know, there's
[5:54] Speaker 1: a lot of people that say that these social media
[5:58] Speaker 1: platforms have harmed kids, there's some people that say, well
[6:02] Speaker 1: have they. I mean, there's a million aspects to this.
[6:05] Speaker 1: How do you trace it right back to just social media?
[6:08] Speaker 1: How do you trace it right back to Instagram? Kids
[6:10] Speaker 1: are doing a lot of different things. But the stakes
[6:13] Speaker 1: here are big. Now, Facebook, in their testimony or their
[6:17] Speaker 1: you know, promotion of this, has said, look, this is
[6:19] Speaker 1: going to cost us one point four trillion dollars. That's
[6:22] Speaker 1: more money than this company has, and so please feel
[6:25] Speaker 1: sorry for us. But the state's attorney general say, no,
[6:28] Speaker 1: it's probably more like hundreds of millions of dollars, you know, Facebook, Meta.
[6:32] Speaker 1: They want to make it seem like this is going
[6:34] Speaker 1: to break them. The trial expected to last for about
[6:37] Speaker 1: six weeks. I think the takeaway here is this Number one,
[6:41] Speaker 1: you still have to be a parent. That's number one.
[6:43] Speaker 1: You know, We're just because Facebook loses in this trial,
[6:47] Speaker 1: or Meta loses, does not really change anything moving forward. Sure,
[6:52] Speaker 1: they may have to redesign the app. Sure they may
[6:54] Speaker 1: have to take away endless scrolling or all the notifications,
[6:57] Speaker 1: but there's always going to be something else that comes
[6:59] Speaker 1: along that's similar. And there's already other tools out there
[7:02] Speaker 1: that teens are using, like Snapchat, like TikTok. So that
[7:06] Speaker 1: means just because these state attorney generals win doesn't mean
[7:10] Speaker 1: it's like, Oh, parents can breathe the sigh of relief,
[7:11] Speaker 1: everything's gonna be fine with their kids. No, there's so
[7:14] Speaker 1: much out there as a parent that you have to
[7:16] Speaker 1: be aware of still. Now this may be a big
[7:19] Speaker 1: slap on the wrist for them and say, Okay, you
[7:21] Speaker 1: got to change things. You knew something was wrong and
[7:23] Speaker 1: you didn't do anything about it. But we still have
[7:25] Speaker 1: to be parents, and we still have to be aware
[7:27] Speaker 1: of how these apps work, how our kids are using them,
[7:31] Speaker 1: and most importantly, the fact that our kids are smarter
[7:33] Speaker 1: than us when it comes to these apps. And so
[7:36] Speaker 1: even if you try to put these these safeguards in place,
[7:40] Speaker 1: guess what the kids know ways around them. The kids
[7:43] Speaker 1: know how to try something else that gets around it.
[7:47] Speaker 1: But I think the biggest thing that we can get
[7:49] Speaker 1: from this trial is did Facebook make their app addictive?
[7:53] Speaker 1: Did they know they were doing that? Did they know
[7:56] Speaker 1: that when you log on it's like a little slot
[7:58] Speaker 1: machine when you see those hearts in the I'm an adult,
[8:01] Speaker 1: and that still appeals to me. When you see the hearts,
[8:05] Speaker 1: when you see the comments, when you see the likes,
[8:08] Speaker 1: they know what they designed. They designed a mini slot
[8:11] Speaker 1: machine in your pocket, and adults fall prey to it
[8:14] Speaker 1: as well. I mean, every adult I know can hardly
[8:17] Speaker 1: stop scrolling. And why not. It's the most information you've
[8:22] Speaker 1: ever seen in your life, the stuff that you're into
[8:25] Speaker 1: more and more and more and more and more. And
[8:28] Speaker 1: I'm guilty of it. Everyone's guilty of it. You go
[8:31] Speaker 1: to check a notification on your phone, next thing you know,
[8:34] Speaker 1: you're scrolling and it's been five minutes before you stop.
[8:38] Speaker 1: So the States are hoping for a big tobacco moment.
[8:42] Speaker 1: Meta is hoping that this all blows over. But I
[8:45] Speaker 1: think at the end of the day, this does bring awareness.
[8:47] Speaker 1: We need to be aware of what is happening. The
[8:51] Speaker 1: impact of technology on us. Technology is not inherently good
[8:55] Speaker 1: or bad. No matter what you have, whatever tool that's
[8:58] Speaker 1: been invented in this world over time could always be
[9:02] Speaker 1: used for good or for bad. Now the design of
[9:04] Speaker 1: those tools, could it be faulty, could it be addictive? Yes,
[9:08] Speaker 1: that can come out and that could be understood. But
[9:11] Speaker 1: at the end of the day, we are humans. We
[9:13] Speaker 1: need to live with this stuff. We are going to
[9:15] Speaker 1: continue to live with it. And kids who are at
[9:18] Speaker 1: a disadvantage because their brains are not exactly well formed
[9:22] Speaker 1: just yet, they are at the biggest disadvantage because this
[9:26] Speaker 1: is where this could take them over. They could feel depressed,
[9:29] Speaker 1: they could feel sad, they could feel fomo, all things
[9:32] Speaker 1: that adults can feel too. But we can work with
[9:35] Speaker 1: it better. Kids they're not fully there yet, so they
[9:38] Speaker 1: can't work with it. So I think this is going
[9:40] Speaker 1: to be an interesting case to watch no matter what happens.
[9:43] Speaker 1: I think it's good for us to understand that these
[9:46] Speaker 1: companies are out there for themselves. They're not there for us.
[9:50] Speaker 1: They're not there to make our lives better, to make
[9:53] Speaker 1: our lives. Oh my gosh, if we want to show
[9:55] Speaker 1: you ten thousand cooking recipes because you want to make
[9:57] Speaker 1: the best salmon on Friday night, no wants you to
[10:00] Speaker 1: be on their app for as long as humanly possible.
[10:03] Speaker 1: Eight eight eight rich one O one eight eight eight
[10:07] Speaker 1: seven four to two four one zero one. You want
[10:09] Speaker 1: to hop on the phone lines, you want to get
[10:11] Speaker 1: on the show, Give me a call. We got lots
[10:13] Speaker 1: to talk about today. Talk about the big merger and cable.
[10:17] Speaker 1: We'll talk about chatch, EBT, fake irs, crypto letters. We
[10:21] Speaker 1: got a whole lot to get through right here on
[10:23] Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich
[10:28] Speaker 1: DeMuro here hanging out with you, talking technology triple eight
[10:32] Speaker 1: rich one O one eight eight eight seven four to
[10:34] Speaker 1: two four one zero one. I'm using a new pair
[10:38] Speaker 1: of headphones this week, so it sounds so different. Uh
[10:43] Speaker 1: they're very much like locked onto my ears, so I
[10:46] Speaker 1: don't hear anything outside of my own voice and then you,
[10:49] Speaker 1: I guess. But uh, anyway, that's you know, sometimes it's
[10:54] Speaker 1: just a stream of consciousness coming from my brain to
[10:56] Speaker 1: my mouth, which could be a bad thing. Eight eight
[10:59] Speaker 1: eight rich one on one eighty eight seven four to
[11:02] Speaker 1: two four one zero one. Welcome to the show. Sent
[11:05] Speaker 1: out the newsletter this weekend as always. If you're not
[11:08] Speaker 1: on the list, I highly advise you doing that. It
[11:11] Speaker 1: is completely free. Go to my website rich on Tech
[11:14] Speaker 1: dot tv. Basically you click anywhere and it'll say, hey,
[11:17] Speaker 1: do you want to sign up? Just put your email
[11:19] Speaker 1: address in there. Check it out. Every weekend I send
[11:22] Speaker 1: a newsletter and it's filled with all the stuff that
[11:25] Speaker 1: I think is really interesting, notable, and I'm just looking
[11:28] Speaker 1: at some of the things that everyone is clicking on
[11:31] Speaker 1: this week because I get like a list of you
[11:33] Speaker 1: know what links were clicked, and everyone's interested in blocking
[11:37] Speaker 1: ads on their phone and computer. That's that's what most
[11:40] Speaker 1: of the links are this week that were clicked. And
[11:42] Speaker 1: also the movie app that I mentioned, so I might
[11:45] Speaker 1: as well just tell you what it is. I was
[11:47] Speaker 1: waiting to tell you about this movie app until it
[11:50] Speaker 1: came to iPhone and Android. Right now it's Android only,
[11:53] Speaker 1: but as of mid September it's going to be on
[11:55] Speaker 1: iPhone as well. But it's called I Like Movies. I
[11:59] Speaker 1: Likemovies dot apm app. I have tried every movie app
[12:02] Speaker 1: in the world. This one is incredible. It is so clean,
[12:06] Speaker 1: it's got every feature I want and I switch to
[12:09] Speaker 1: it immediately and it's a you know, it's a small
[12:12] Speaker 1: developer out of I think Europe something like that, and
[12:15] Speaker 1: just amazing. It's really really good. Yes, there's gonna be
[12:17] Speaker 1: like some premium features down the line, but you can
[12:20] Speaker 1: use everything for free that you need, Like I have
[12:22] Speaker 1: not run into anything that is paywalled on this app
[12:25] Speaker 1: just yet. So again it's called I Like movies. I
[12:29] Speaker 1: Like movies Dot app. Search for it in Google Play.
[12:32] Speaker 1: Here's the thing. When I tell you link though, it's
[12:35] Speaker 1: best not to just search on the web for things,
[12:37] Speaker 1: because you're gonna come up with some random app that
[12:40] Speaker 1: you're gonna email me about two days later and say, Rich,
[12:42] Speaker 1: my phone is filled with all kinds of ads and
[12:45] Speaker 1: you know all these things that are popping up because
[12:48] Speaker 1: I downloaded that app you mentioned. I'm like, nope, that's
[12:50] Speaker 1: not the app I mentioned. This one doesn't even have
[12:52] Speaker 1: advertising on it, and it's completely free right now. So
[12:56] Speaker 1: again it's called I Likemovies Dot App. Rich on tech
[12:58] Speaker 1: dot TV. This is epic, so number one eighty eight.
[13:02] Speaker 1: So I'll put the link on the show notes. All right,
[13:04] Speaker 1: let's kick it off with Marshall in uh Recita, California. Marshall,
[13:09] Speaker 1: you're on with Rich.
[13:10] Speaker 2: It's kill in New Jersey.
[13:11] Speaker 1: I yes, what's that You're from New Jersey?
[13:13] Speaker 3: What?
[13:14] Speaker 2: Yeah, I'm from New Jersey, North New Jersey.
[13:16] Speaker 4: Yees.
[13:16] Speaker 2: Oh my times I met you in the Amazon Fresh
[13:19] Speaker 2: store a couple of times.
[13:20] Speaker 1: Oh I remember you, Marshall. That's right, Oh that store
[13:23] Speaker 1: is no longer there sadly.
[13:25] Speaker 2: No sad I like that store a lot. Anyway, I
[13:27] Speaker 2: don't think you can sew up. I gotta asked the question.
[13:29] Speaker 5: I know this times word.
[13:30] Speaker 2: I do not have internet at home. I have a
[13:31] Speaker 2: hot hot spot on my phone, okay, and I have
[13:34] Speaker 2: you know, and stuff like that I wanted to watch,
[13:36] Speaker 2: Like I watch a KTLA nehws a lot, but sometimes
[13:39] Speaker 2: stuff I want to see I miss it and stuff
[13:41] Speaker 2: like that. And the KTLA plus app that you talk about.
[13:44] Speaker 2: I don't have to have another comment too, but the
[13:46] Speaker 2: KTLA plus up they always advertise that only goes to
[13:49] Speaker 2: your TV AM I correct, correct? The martiv Is there
[13:53] Speaker 2: any way on a tablet or anything? That all you
[13:55] Speaker 2: can watch that stuff?
[13:57] Speaker 1: You can go to just the website KTL and.
[14:01] Speaker 2: There's like a that's why I watched the news that
[14:04] Speaker 2: I'm yes.
[14:05] Speaker 1: But that's the only way right now is through the
[14:07] Speaker 1: smart TVs. And so kt A plus is on It's
[14:11] Speaker 1: on Roku, it's on Apple TV, It's on some Samsung TVs.
[14:16] Speaker 1: And also what's the other one I'm thinking about? Fire?
[14:18] Speaker 1: Did I mention that one?
[14:20] Speaker 3: Oh?
[14:20] Speaker 2: Okay, no, but yeah, I know that, Okay, I don't.
[14:22] Speaker 2: I just I actually I got a free Pluto TV
[14:25] Speaker 2: over a year ago. I was supposed to connect it
[14:27] Speaker 2: up to the internet, and I don't have originated at home,
[14:29] Speaker 2: and they keep calmed, he are you gonna connect it
[14:31] Speaker 2: up or give it back?
[14:32] Speaker 1: I was gonna say, they're gonna they're gonna make you
[14:34] Speaker 1: give it back to them, because that's part of the deal.
[14:36] Speaker 2: And the other timent I got. You know that sometimes
[14:38] Speaker 2: because when I watch the news and they broadcast it,
[14:41] Speaker 2: you know, sometimes when they don't do it live, like
[14:43] Speaker 2: when it's on live, still have like this the other day,
[14:46] Speaker 2: it happened at seven o'clock in the morning. They put
[14:48] Speaker 2: that news back on at nine o'clock in the morning
[14:51] Speaker 2: and I took a green clock to prove it. And
[14:53] Speaker 2: with that, and they're really lucky on how they do
[14:55] Speaker 2: some of the broadcasts and stuff like that's really weird.
[14:58] Speaker 1: Well I I don't. I mean, it's supposed to be.
[15:01] Speaker 1: It's supposed to line up with the programming on the
[15:03] Speaker 1: on the live TV. I think sometimes there's just you know,
[15:07] Speaker 1: it's still a new thing, so sometimes it's it's I
[15:10] Speaker 1: believe parts of it are automated. Maybe the automation doesn't work,
[15:12] Speaker 1: but in general it's supposed to line up. But Marshall,
[15:15] Speaker 1: why not get an antenna and just plug it into
[15:17] Speaker 1: the back of your TV.
[15:19] Speaker 6: I do that.
[15:20] Speaker 2: I have an intent on the back of my TV.
[15:21] Speaker 2: I just don't have internet though, I.
[15:23] Speaker 1: Know, but you don't need internet to watch. I mean,
[15:25] Speaker 1: are you trying to watch like certain segments later?
[15:28] Speaker 2: Yeah, that's what I want to do, is okay?
[15:31] Speaker 1: Okay? Well, I think I mean, we have a pretty
[15:33] Speaker 1: good YouTube page where most things are clipped if you
[15:36] Speaker 1: watch them there. Obviously that's not instantaneous, but a lot
[15:40] Speaker 1: of that stuff mirrors what's on the app, and so
[15:43] Speaker 1: I think that that's another way of doing it. I mean, look,
[15:45] Speaker 1: you know there's news. News is changing, you know, like
[15:49] Speaker 1: it used to be in the news business, like the
[15:50] Speaker 1: only way you could watch something. And by the way,
[15:52] Speaker 1: thanks for the call, Marshall, appreciate it. Good to hear
[15:54] Speaker 1: from you. You know, in the news business, it used
[15:57] Speaker 1: to be you had to watch live on TV and
[16:00] Speaker 1: that was it. And then YouTube came along and it
[16:03] Speaker 1: kind of disrupted things. But the problem is the media
[16:06] Speaker 1: companies don't really control how YouTube works, right, so they're
[16:09] Speaker 1: not getting the ad revenue from YouTube that they get
[16:12] Speaker 1: from their own sales, and that kind of stuff, and
[16:14] Speaker 1: so a lot of these, you know, media companies have
[16:17] Speaker 1: started their own apps, their streaming apps that you can
[16:20] Speaker 1: install on your smart TV and you can watch and
[16:22] Speaker 1: a lot, you know, but they have to tiptoe into
[16:24] Speaker 1: this stuff because the bread and butter is still broadcast TV.
[16:28] Speaker 1: It's like any other business. You don't want to disrupt
[16:30] Speaker 1: your bread and butter, but you want to be where
[16:32] Speaker 1: people are. And so we keep seeing like in my
[16:35] Speaker 1: time that I've been in TV news, I mean, so
[16:38] Speaker 1: much has changed with the way you can access stories.
[16:41] Speaker 1: You can see stories now. Reporters like myself will put
[16:45] Speaker 1: our stories on Instagram. You know, I'll wait like a
[16:47] Speaker 1: day later or something like that, just to let you know,
[16:49] Speaker 1: let it kind of percolate through the news programs, and
[16:52] Speaker 1: then I'll put it on my Instagram YouTube the stories
[16:55] Speaker 1: go on there. So I mean, there's so many ways
[16:57] Speaker 1: to watch. But at the end of the day, it's
[16:59] Speaker 1: still free and it's core and that all you need
[17:02] Speaker 1: is is an antenna. I've got a great antenna. I
[17:05] Speaker 1: should put it on my uh. I put so many
[17:07] Speaker 1: things in my Amazon cart and one of them is
[17:09] Speaker 1: this little antenna that someone recommended, and it's like here
[17:13] Speaker 1: it is. It's well, it used to be fifteen dollars.
[17:15] Speaker 1: Now it's up to twenty five. But it's got I mean,
[17:17] Speaker 1: it's a little tiny antenna you plug into your TV
[17:20] Speaker 1: and you know, you get all the channels for free.
[17:22] Speaker 1: And I've done this in my home and it works
[17:23] Speaker 1: really well. In this day and age twenty twenty six,
[17:26] Speaker 1: it's still amazing that you could plug an antenna into
[17:29] Speaker 1: your TV and get like free programming unlimited. Try it someday.
[17:34] Speaker 1: We've come a long way since Rabbit years eight eight
[17:36] Speaker 1: eight rich one O one eight eight eight seven four
[17:38] Speaker 1: to two four one zero one. I'll tell you what
[17:41] Speaker 1: chat GBT is doing to make teams have a safer
[17:45] Speaker 1: experience with AI. Coming up. Welcome back to rich on Tech.
[17:49] Speaker 1: Rich DeMuro here hanging out with you, Talking technology eight
[17:52] Speaker 1: eight a rich one oh one eight eight eight seven
[17:56] Speaker 1: four to two four one zero one. The website for
[17:59] Speaker 1: the show is rich on Tech dot TV. Go there.
[18:04] Speaker 1: This is episode one eight eight. You can just get
[18:07] Speaker 1: the show notes. I know I mentioned that I put
[18:09] Speaker 1: the new movie tracking app that I love on the website.
[18:13] Speaker 1: It is there. It's in the show notes. So if
[18:15] Speaker 1: you scroll down to where it says, let's see radio
[18:21] Speaker 1: show or just tap radio up at the top and
[18:23] Speaker 1: you'll see the notes for one eighty eight. Sylvanah In
[18:27] Speaker 1: Menefee writes in where an all Mac household is Apple
[18:31] Speaker 1: passwords just as safe and secure as bitwarden. Yes it is.
[18:35] Speaker 1: It's actually very safe and secure if you and here's
[18:38] Speaker 1: here's my guidance on password managers. Number one, you need one.
[18:43] Speaker 1: You have to have one. This is non negotiable in
[18:45] Speaker 1: today's day and age. If you're not using a password manager,
[18:49] Speaker 1: you will be hacked. Bottom line. That is the bottom
[18:52] Speaker 1: line at this point. If you think you're making a
[18:54] Speaker 1: strong password in your head and using a little variation
[18:58] Speaker 1: on you know, the street you grew up on, or
[19:01] Speaker 1: your date of birth or something, it's all gonna be hacked.
[19:04] Speaker 1: I'm telling you that right now. And by the way,
[19:06] Speaker 1: when when I say people get hacked, ninety nine percent
[19:09] Speaker 1: of the time, people are not necessarily like a hacker
[19:11] Speaker 1: is not saying, ooh, let me target you. They are
[19:14] Speaker 1: sending out a wide net. And most of the time
[19:16] Speaker 1: when people are quote unquote hacked, all they're doing is
[19:19] Speaker 1: clicking a link and they're logging in with their password
[19:23] Speaker 1: and next thing you know that actually is a bad website.
[19:27] Speaker 1: It's a fake, bogus website that the hackers set up
[19:30] Speaker 1: to basically capture your information, and so you're handing it over.
[19:34] Speaker 1: So now you may be saying, well, rich, then having
[19:36] Speaker 1: a good password is not gonna help that. You're right.
[19:39] Speaker 1: That's why you need the second part, which is two
[19:42] Speaker 1: factor authentication. And I also recommend an app called Proton
[19:45] Speaker 1: Authenticator for that. And so what happens with the two
[19:49] Speaker 1: factor authentication is even if you get let's just let
[19:52] Speaker 1: me explain how this works. Let's say you're on Facebook Messenger.
[19:55] Speaker 1: You get a message from someone says hey, it comes
[19:58] Speaker 1: from your friend by the way, and it says, hey,
[20:00] Speaker 1: we found these crazy pictures of you. Click the link
[20:04] Speaker 1: to see them. Did you know these? You were out
[20:05] Speaker 1: there and you're like what and you click the link
[20:08] Speaker 1: and next thing you know, it brings you to a
[20:10] Speaker 1: Facebook log in. You're like, oh, I'm on Facebook Messenger.
[20:12] Speaker 1: Obviously I have to log back in to see these pictures.
[20:15] Speaker 1: You give your password. Now, if you have a password manager,
[20:19] Speaker 1: it's not going to auto fill that password because it
[20:21] Speaker 1: notices the website is wrong. But what you're gonna do
[20:24] Speaker 1: is you're gonna go to your password manager. You're gonna
[20:26] Speaker 1: copy and paste. You're gonna paste in your password because
[20:28] Speaker 1: you're like, huh, that's weird, this thing's not working. Let
[20:30] Speaker 1: me put my password in here. You put it in.
[20:32] Speaker 1: As soon as you put that password in, what do
[20:34] Speaker 1: the hackers do? They immediately capture it, and they immediately
[20:37] Speaker 1: go to town and they take over your entire account. Now,
[20:40] Speaker 1: if you have two factor authentication, on what happens is
[20:43] Speaker 1: they go over and they try to take over your account,
[20:45] Speaker 1: and they say, okay, now give us the two factor code,
[20:47] Speaker 1: and you get a text to your phone that says
[20:48] Speaker 1: two factor authentication. And then they may try to call
[20:51] Speaker 1: you and say, hey, we noticed you're trying to log
[20:54] Speaker 1: into Facebook and you're having trouble. Can you please read
[20:56] Speaker 1: us the code we just sent to your phone that
[20:58] Speaker 1: should send up a flag and you say, absolutely not.
[21:02] Speaker 1: And so that's how two factor can help protect you.
[21:05] Speaker 1: So even if someone gets your password, it's still tough
[21:07] Speaker 1: for them to get into your account. Hence the name
[21:09] Speaker 1: two factor. It's not just one way but anyway. I yeah, bobo,
[21:15] Speaker 1: what happened to you twice? And what happened?
[21:20] Speaker 7: So the first one, I got a message from Amazon saying, hey,
[21:23] Speaker 7: we noticed your password change. Please use this to log in,
[21:26] Speaker 7: and when I was like this, don't see me because
[21:28] Speaker 7: I haven't been on Amazon all day. The second one
[21:31] Speaker 7: happened on Instagram. Somebody tried to hack on my Instagram
[21:33] Speaker 7: and change my password. But the crazy part was when
[21:36] Speaker 7: I went to change my email, I mean, my password
[21:41] Speaker 7: for my Instagram, the number, like the code that they
[21:45] Speaker 7: give you came from the same cold that the person
[21:48] Speaker 7: had used, so it was a legit thing. They just
[21:51] Speaker 7: didn't have the right password to change my stuff to
[21:53] Speaker 7: get it. So I changed passwords on everything.
[21:56] Speaker 1: And you're good. Yeah, I'm good. Now are you using
[21:58] Speaker 1: a password manager? Yes, I'm not see this is what
[22:02] Speaker 1: I'm saying. This is okay, And I understand they are.
[22:05] Speaker 1: They seem intimidating, they seem complicated. You just have to
[22:09] Speaker 1: get into the habit of using it.
[22:10] Speaker 7: I like the fact of knowing my password though sometimes
[22:13] Speaker 7: the password managers you don't know them.
[22:16] Speaker 1: I know, don't you don't know them, And that's actually
[22:18] Speaker 1: a good thing because I understand. Like knowing a password,
[22:21] Speaker 1: it feels like, okay, oh, I can log in whenever
[22:22] Speaker 1: I want. And I'm not gonna forget it. But that's
[22:24] Speaker 1: what makes it insecure too, and guessable and crackable and
[22:27] Speaker 1: all this stuff. But look, if it's working for you
[22:30] Speaker 1: and you've got the two factor, that's the most important part.
[22:33] Speaker 1: But back to Sylvana's question, is Apple passwords just as
[22:37] Speaker 1: safe and secure. So my advice is, if you're using
[22:39] Speaker 1: all Apple stuff, absolutely use Apple Passwords. It is not
[22:43] Speaker 1: putting you at any sort of disadvantage. It's easy, it's
[22:46] Speaker 1: built into all of your devices. The main thing is
[22:49] Speaker 1: you need to make sure you have a strong, unique
[22:50] Speaker 1: Apple account password turned on, and make sure that your
[22:53] Speaker 1: phone is protected with a good passcode to get in
[22:56] Speaker 1: and all that good stuff, you know. And then people ask, well,
[23:00] Speaker 1: can I just use what's built into Chrome. I again,
[23:03] Speaker 1: Android and Chrome have their own password manager built in.
[23:06] Speaker 1: It's fine if you're using it, but it does put
[23:09] Speaker 1: you out a little bit of a disadvantage because a
[23:11] Speaker 1: lot of this stuff is built into your system, and
[23:14] Speaker 1: so if you're already logged in, it's very seamless. So
[23:16] Speaker 1: if someone gets access to your computer, they may have
[23:19] Speaker 1: access to your passwords. Now I say may, because the
[23:23] Speaker 1: computers and the programs are smart and so a lot
[23:25] Speaker 1: of times they will try to reauthorize you with a
[23:27] Speaker 1: fingerprint or a log in if they think that you
[23:30] Speaker 1: know their needs. Time it's gone long enough where you
[23:33] Speaker 1: haven't authorized it, and they'll say, oh, give me your
[23:35] Speaker 1: password again before you access this sensitive information. But in general, yes,
[23:39] Speaker 1: Apple Passwords is fine. I like it because it does
[23:42] Speaker 1: allow you to export to a different password manager if
[23:46] Speaker 1: you want later down the road. The reason I like
[23:48] Speaker 1: Bitwarden is because it's free. It works across every platform.
[23:53] Speaker 1: So if you decide that you have an iPhone plus
[23:56] Speaker 1: a Windows computer plus another device, you know you can
[24:00] Speaker 1: use all of those things with Bitwarden. So that's why
[24:02] Speaker 1: I like it. But in general, yes, Apple Passwords is
[24:05] Speaker 1: just fine. And it's better to use something versus nothing.
[24:10] Speaker 1: That's the main thing, Use something versus nothing. Let's see
[24:15] Speaker 1: we got neon here, line one neon. What's up?
[24:18] Speaker 4: Hi?
[24:19] Speaker 8: Yes? I have a question?
[24:21] Speaker 9: Yes?
[24:23] Speaker 8: Yes? Do you think that open ai eventually.
[24:26] Speaker 1: Will replace chat GBT with what.
[24:32] Speaker 8: I mean, will replace it like you don't need it anymore.
[24:35] Speaker 8: AI will take care of all the of the you know,
[24:39] Speaker 8: all the data, and me will get.
[24:42] Speaker 1: Well well well, open AI makes CHATCHYBT. So open ai
[24:46] Speaker 1: is the company that makes chatchib. Yeah. So it's interesting
[24:50] Speaker 1: because we hear them kind of thrown around in the
[24:53] Speaker 1: in the you know, in general and media. It's like
[24:56] Speaker 1: sometimes you hear open AI. That's what's referring to the
[24:59] Speaker 1: parent company. And then chatchybt is the biggest product that
[25:02] Speaker 1: open ai makes. Now, open AI later on down the
[25:06] Speaker 1: line is probably gonna make other products like a phone
[25:10] Speaker 1: or some sort of speaker, smart speaker, and so those
[25:14] Speaker 1: things may have a different name than CHATCHYBT. But chatchybt
[25:17] Speaker 1: is kind of the power behind the AI. And then,
[25:22] Speaker 1: by the way, there's another company called Anthropic and they
[25:25] Speaker 1: make what's called Claude, and then you have Google and
[25:28] Speaker 1: they make what's called Gemini. So there are you know,
[25:31] Speaker 1: and people just use AI as kind of an over
[25:34] Speaker 1: all encompassing term. But all of those things I just
[25:37] Speaker 1: mentioned are brands of AI. They're all types of AI.
[25:41] Speaker 1: So if you buy tissues, you know, you've got Kleenex,
[25:43] Speaker 1: And is there another brand of tissues? I even know?
[25:47] Speaker 1: Is there? Yeah, toilet paper, No, that's toilet paper. That's
[25:52] Speaker 1: not a tissue. I mean, some people use it as
[25:54] Speaker 1: a tissue target brand of it. Yeah, but anyway, Neon,
[25:59] Speaker 1: So are you using these products or no? Which not
[26:06] Speaker 1: the toilet paper I assume, I hope, but I meant
[26:10] Speaker 1: the AI.
[26:12] Speaker 8: No, I'm gonna give me an IP iPhone. I was
[26:18] Speaker 8: wondering whether it would come. I mean, eventually you can
[26:22] Speaker 8: get any any answer from from any company.
[26:26] Speaker 1: I thought, yes, So a couple of things there. So
[26:29] Speaker 1: you can you can download chat GBT or Claude or
[26:33] Speaker 1: Gemini to your phone on the iPhone and use that
[26:36] Speaker 1: app to get answers. But the next version of the iPhone,
[26:41] Speaker 1: iOS twenty seven, well, the next version of the iPhone
[26:44] Speaker 1: is going to include software called iOS twenty seven, which
[26:47] Speaker 1: is going to have a new AI version of Siri
[26:50] Speaker 1: built in. And I've been testing it for the past,
[26:52] Speaker 1: you know, a couple of months, and it's really good.
[26:54] Speaker 1: And so I will tell you the day that that
[26:56] Speaker 1: arrives open, AI, Claude, and Gemini are going to see
[27:01] Speaker 1: a lot less users on a daily basis because people
[27:04] Speaker 1: are just going to start relying on their iPhone for answers.
[27:06] Speaker 1: It's built right into the phone they already use. That's
[27:09] Speaker 1: gonna happen come September eight eight eight rich one O
[27:13] Speaker 1: one eight eight eight seven four to two four one
[27:16] Speaker 1: zero one. Thanks for the call, Neon, do appreciate it.
[27:19] Speaker 1: I know this stuff can be confusing. Coming up, we
[27:22] Speaker 1: are going to talk about coxsh well, Cox and Charter
[27:26] Speaker 1: are now one company. And then we've got streaming service
[27:30] Speaker 1: that raise prices, and I gotta tell you about chat
[27:32] Speaker 1: GBT for teens right here on rich on Tech. Welcome
[27:37] Speaker 1: back to rich on Tech. Rich Demiro here hanging out
[27:40] Speaker 1: with you talking technology. Triple a rich one O one
[27:43] Speaker 1: eight eight eight seven four to two four one zero one.
[27:48] Speaker 1: Welcome back to a little show we call rich on
[27:51] Speaker 1: Tech on the radio. Thank you so much for listening. Uh,
[27:55] Speaker 1: big news this week, big big news. We got Charter
[27:59] Speaker 1: and Cox are now one so let's see what So
[28:04] Speaker 1: Charter bought Cox. But here's the funny thing. They're going
[28:08] Speaker 1: to actually end up naming the company Cox Cox Communications.
[28:13] Speaker 1: So if you're a Cox customer, you do not have
[28:16] Speaker 1: to do anything right now, but starting in mid September,
[28:22] Speaker 1: Spectrum is going to roll out its products in former
[28:26] Speaker 1: Cox markets. Now, if you have Internet from Cox but
[28:32] Speaker 1: you don't have mobile service, you can get one free
[28:35] Speaker 1: year of Spectrum Mobile and then later on you may
[28:39] Speaker 1: get these TV packages that eventually include a bunch of
[28:42] Speaker 1: streaming services like Spectrums. Big things they bundle like Disney plus, Hulu, Hbo,
[28:47] Speaker 1: Paramount plus, Peacock, Discovery and others. They're also going to
[28:52] Speaker 1: change some things about the way Cox does business. Spectrum
[28:57] Speaker 1: is going to give automatic credits for outages lasting more
[28:59] Speaker 1: than two hours. The customer service is going to be
[29:03] Speaker 1: eventually one US based and available twenty four to seven.
[29:07] Speaker 1: And if you are a former Cox TV customer, you
[29:12] Speaker 1: can now watch the Dodgers on Sportsnet La Bobo resident
[29:18] Speaker 1: sports specialist. Is that a big deal? What are you
[29:21] Speaker 1: laughing at? Why would you name your company? Cos? I'm sorry, dude, dude,
[29:26] Speaker 1: you know that you know the stories. I got to mention.
[29:28] Speaker 1: We got a story about Peacock right after. I mean,
[29:34] Speaker 1: don't get me started on Dicks Sporting Goods. They just
[29:39] Speaker 1: open a big Dicks right in my neighborhood. I'm not kidding.
[29:44] Speaker 1: That may got every sneaker you can imagine this. Yeah,
[29:48] Speaker 1: a Dix not far from my house. Yeah? Is it
[29:50] Speaker 1: a little Dicks or big Dicks? It's a big Dix. Okay, Yeah,
[29:52] Speaker 1: I mean, if they've got a big store in your neighborhood.
[29:56] Speaker 1: It's you know, they got everything. Well it might be
[29:59] Speaker 1: a little Dix because it's people in there. Well that's true.
[30:04] Speaker 1: My sneakers are from there today. What is happening I'm
[30:08] Speaker 1: talking about this? Let me continue on my story here.
[30:11] Speaker 7: Uh here, you're Richard Muro's comedy hour.
[30:13] Speaker 1: Here's the deal. This is not comedy. This is all.
[30:15] Speaker 1: It's all fact, story, factual, one confusing detail. Spectrum is
[30:20] Speaker 1: not going away again. They're gonna so this is the
[30:23] Speaker 1: weird thing. They like Cock so much that they're going
[30:27] Speaker 1: to rename the company to Cox Communications. The consumer service
[30:31] Speaker 1: is going to be called Spectrum. So if okay, I
[30:35] Speaker 1: think that's it. I think I think that's enough. Let's
[30:38] Speaker 1: move on to Peacock. Peacock is getting more expensive. This
[30:43] Speaker 1: is the fourth price increase in four years. Peacock Premium
[30:48] Speaker 1: with ads going up to thirteen dollars a month, Premium
[30:51] Speaker 1: Plus going up to twenty dollars a month. That's the
[30:54] Speaker 1: one I'm on, and the cheaper Peacock Select going from
[30:57] Speaker 1: eight to nine dollars a month. But leave that waning.
[31:02] Speaker 1: Oh they both include ads except for the Premium Plus.
[31:05] Speaker 1: So new and returning customers, you're paying the higher prices
[31:09] Speaker 1: right now. If you are an existing customer, you will
[31:11] Speaker 1: see the price increase after September seventeenth, depending on your
[31:14] Speaker 1: billing date. But here's the thing. Peacock just reported their
[31:18] Speaker 1: first ever quarterly profit and now they have forty eight
[31:22] Speaker 1: million paid subscribers. That is wild. Now here's the thing
[31:26] Speaker 1: about all of these streaming services. It is so complicated
[31:30] Speaker 1: because of all these bundles. Like I don't even know
[31:33] Speaker 1: what I pay for half of these things anymore because
[31:35] Speaker 1: they're all intertwined with different services. So you know, it's
[31:39] Speaker 1: like it's tough to tell what's going on. But all
[31:42] Speaker 1: I know is that, like I say, the free ride
[31:45] Speaker 1: is over. Remember when streaming services would pay you to
[31:48] Speaker 1: try them. They free trial, you know, start for six
[31:52] Speaker 1: bucks a month whatever. Any movie you want to watch
[31:54] Speaker 1: for a couple dollars. You couldn't even believe how it
[31:56] Speaker 1: was done. And now we know how it's done. It's
[31:59] Speaker 1: called charge more and more and more. And if you
[32:02] Speaker 1: add all these things up, you realize cable TV is
[32:04] Speaker 1: cheaper at this point, it just really is. Let's take
[32:08] Speaker 1: a question eight a' eight rich one on one eight
[32:11] Speaker 1: eight eight seven four to two four one zero one.
[32:16] Speaker 1: Joe writes in I recently went to a concert, and
[32:18] Speaker 1: because I'm blind, I was moved to an area for
[32:20] Speaker 1: the audio description experience. Unfortunately, our seats ended up being
[32:24] Speaker 1: about twenty feet from speakers blasting at more than one
[32:27] Speaker 1: hundred decibels. My ears hurt during the concert, and because
[32:30] Speaker 1: I rely so heavily on my hearing, it really concerned me.
[32:33] Speaker 1: Where do you recommend for hearing protection that still lets
[32:35] Speaker 1: you enjoy the music? Well, I always bring earplugs to
[32:38] Speaker 1: concerts for this reason. Number One, you can use your
[32:42] Speaker 1: air pods. If you have noise canceling AirPods that seal
[32:45] Speaker 1: your ear, those actually work as they will protect your hearing.
[32:50] Speaker 1: And yes, that's true. You could go look that up.
[32:52] Speaker 1: I know it took me a while when Apple told
[32:53] Speaker 1: me that, I was like, wait, what The headphones I
[32:55] Speaker 1: already have can just protect absolutely. But if you want
[33:00] Speaker 1: something that's not electronic, I use this thing. My ear
[33:03] Speaker 1: doctor recommended something called Vibes. If you go on Amazon,
[33:09] Speaker 1: they were like they were a little expensive. I think
[33:11] Speaker 1: they were like forty bucks. Here. They are Vibes high
[33:14] Speaker 1: fidelity concert ear plugs and they come in this nice
[33:18] Speaker 1: little container that you can put on your keychain, and
[33:21] Speaker 1: they're pretty invisible, like people don't necessarily know that you're
[33:24] Speaker 1: wearing them. Thirty seven bucks, not bad at all. Oh,
[33:28] Speaker 1: lots of reviews. They have a four point two. They
[33:30] Speaker 1: have fourteen thousand reviews, two thousand bought in the past month.
[33:34] Speaker 1: The other one that are being advertised big time right
[33:37] Speaker 1: now are these loop ear plugs. And they've got all
[33:41] Speaker 1: the influencers wearing them at the concerts. Oh, look at Paris.
[33:45] Speaker 1: Is this Paris Hilton. Yeah, so you know they're for
[33:48] Speaker 1: the youngins when they've got Paris Hilton advertising them. But
[33:50] Speaker 1: I think they'll work for anyone. So let's see here.
[33:53] Speaker 1: I don't know why their website's not working for me.
[33:55] Speaker 1: There we go shop now, Okay, so these are they
[34:02] Speaker 1: Let's see what are loops? These are marketed specifically for concerts. Oh,
[34:06] Speaker 1: they also have loop eclips for sleep. Ooh that's cool.
[34:12] Speaker 1: So they have a little one one minute quiz. I
[34:15] Speaker 1: can't click anything on this website. Won't let me click anything,
[34:17] Speaker 1: so I can't tell you how much they are. Oh
[34:19] Speaker 1: there they are fifty bucks. So they've got the originals
[34:23] Speaker 1: and the loop Experience. Oh, they've got loop switch, Loop Dream,
[34:26] Speaker 1: Loop Experience, Loop Quiet. But these are under fifty under
[34:30] Speaker 1: sixty dollars. The cheapest ones are twenty five bucks. So
[34:33] Speaker 1: that is loopearplugs dot com. But would I would try those?
[34:38] Speaker 1: He mentioned one called eargasm? What is happening this hour?
[34:43] Speaker 1: Why would you buy an ear plugs called eargasm?
[34:47] Speaker 3: Like?
[34:47] Speaker 1: Who came up with that name? I don't know. I mean, okay,
[34:50] Speaker 1: they love.
[34:51] Speaker 7: A person who came over with Cox Broadcasting.
[34:53] Speaker 1: Probably, I mean, just man, it's a one two punch.
[34:58] Speaker 1: I don't know if I go gas stations, I you know,
[35:03] Speaker 1: I guess. I don't even know what to say at that.
[35:07] Speaker 1: That is a thing. Oh my gosh, okay, where was
[35:12] Speaker 1: I eargasm? Why would you wear something called eargasm? It's like,
[35:16] Speaker 1: are you gonna buy these for like a family member?
[35:19] Speaker 10: Like?
[35:19] Speaker 1: Here, kids, I got your eargasm ear plugs? Like, how
[35:21] Speaker 1: do you even say that with a straight face? I
[35:24] Speaker 1: am sure they're good. I mean, I guess, I guess.
[35:30] Speaker 1: You know if you have a good eargasm earbuds? All right,
[35:34] Speaker 1: can we go to break? Do I have to wait?
[35:36] Speaker 1: Or can I just go to break? So I can
[35:37] Speaker 1: okay wow uh eight a eight rich one O one
[35:43] Speaker 1: eight of eight seven four two four one zero and
[35:45] Speaker 1: this show has devolved. Thanks Joe for the email. The
[35:49] Speaker 1: website rich on tech dot tv. Please send all emails
[35:54] Speaker 1: to Bobo. Kim is busy on the phones right now.
[35:56] Speaker 1: They are lit up. Now we can break. I hear
[36:01] Speaker 1: the music, that sweet sound of rescue. I am going
[36:05] Speaker 1: to break. You are listening to rich on Tech. I
[36:09] Speaker 1: promise when we come back, I will write this ship
[36:14] Speaker 1: And no, no, I'm not. I'm not even making that joke.
[36:18] Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging
[36:21] Speaker 1: out with you, talking technology, triple eight rich one O
[36:25] Speaker 1: one eight eight eight seven four to two four one
[36:28] Speaker 1: zero one. The website for the show is rich on
[36:32] Speaker 1: Tech dot TV. Welcome. Let's see here. Let's uh before
[36:38] Speaker 1: we take a call, let me just tell you about
[36:40] Speaker 1: CHATCHYBT for Teens. Earlier in the show we talked about
[36:42] Speaker 1: Meta and the whole issue they're having with the you know,
[36:45] Speaker 1: the trial they're under under fire for you know, allegedly
[36:50] Speaker 1: addicting teens to their apps and causing all kinds of problems,
[36:54] Speaker 1: mental health, suicide, all that stuff. Well, Chat EBT, I
[36:59] Speaker 1: think is trying to get ahead of all these issues,
[37:01] Speaker 1: because really, what are people using next? And that's AI,
[37:05] Speaker 1: and so teens, you're using it, parents are using it, adults, kid,
[37:09] Speaker 1: I mean everyone everyone's using AI now. So chatchbt now
[37:13] Speaker 1: has what's called chat gibt for teens. This is for
[37:16] Speaker 1: users ages thirteen to seventeen. And here's the thing. Remember
[37:21] Speaker 1: how I was saying Meta had tools that could identify
[37:24] Speaker 1: if a user was under thirteen, they didn't apparently didn't
[37:28] Speaker 1: use them. Allegedly chat GBT they will put someone into
[37:33] Speaker 1: their chat GBT for teens using about two thousand different
[37:37] Speaker 1: signals that they've created. I mean, this is AI. AI knows,
[37:40] Speaker 1: and so if someone is under eighteen, if chatchibt gets
[37:43] Speaker 1: the idea that they are under eighteen, boom, they're going
[37:45] Speaker 1: to be putting this experience automatically. And so number one,
[37:48] Speaker 1: the big thing about this is that it's all about learning,
[37:51] Speaker 1: not just giving answers. So if a team looks like
[37:53] Speaker 1: they're trying to use CHATGBT for like homework, the system's
[37:57] Speaker 1: going to push them into study mode and guide through
[38:00] Speaker 1: the problem step by step. I don't think there's any
[38:02] Speaker 1: problem with that that's amazing, right, try, hey, give me
[38:04] Speaker 1: the answer to this algebra problem. No, no, no, let's let's
[38:06] Speaker 1: teach you how to do that algebra problem. There's also quizzes,
[38:10] Speaker 1: and then you can set study hours so parents can say,
[38:13] Speaker 1: you know, let's let's make it so you can't use
[38:16] Speaker 1: chattybut during these times when you want to study. And
[38:19] Speaker 1: then there's quiet hours, and then there's also safety notifications.
[38:24] Speaker 1: Now this is important because if you are a parent
[38:28] Speaker 1: with a kid using CHATTYBT go into your settings and
[38:31] Speaker 1: add them to your account, and that way, if there's
[38:34] Speaker 1: any question about an issue with what they're chatting about,
[38:38] Speaker 1: you will get a notification. And I did this with
[38:40] Speaker 1: my kids, and I talked to him about it. You know,
[38:42] Speaker 1: you should talk to your kids about this stuff. But
[38:45] Speaker 1: I sat there with my kid and we did it. Well.
[38:47] Speaker 1: I pressed the wrong button, so he became the parent.
[38:50] Speaker 1: I was like, we got to change that, and so
[38:53] Speaker 1: immediately we had to like figure out way because kids
[38:58] Speaker 1: move really fast when they're computers, and so we were
[39:02] Speaker 1: like boom boom, boom, boom boom, and next thing you know,
[39:04] Speaker 1: it was like, okay, you've added your child as or
[39:07] Speaker 1: you've added his name Tanner, You've added him as a parent,
[39:10] Speaker 1: and I'm like, wait what, And so I was worried
[39:12] Speaker 1: that I was gonna lose all my features on chat GBT.
[39:15] Speaker 1: Thankfully we got around it and now he's added as
[39:17] Speaker 1: my kid. But still it just gives you a little
[39:20] Speaker 1: bit more control over their account, you know, and notifications
[39:23] Speaker 1: that anything happens open AI with this teen stuff. Is
[39:26] Speaker 1: also adding stronger de fault protections around anything dealing with
[39:29] Speaker 1: self harm, eating disorders, violence, anything sexual or graphic. And
[39:35] Speaker 1: then this is the other part I thought was interesting.
[39:37] Speaker 1: Chat GBT for teens will not basically will not try
[39:40] Speaker 1: to act like a person to your kid, So they
[39:44] Speaker 1: don't want emotional dependence on this. So it's not gonna
[39:46] Speaker 1: be like, well, i'm your friend, so here's what you
[39:49] Speaker 1: should do friend, you know, So that that's another aspect
[39:53] Speaker 1: of it. And then teens get reminders before uploading sensitive
[39:57] Speaker 1: or private images. Even if they try to upload an
[39:59] Speaker 1: image of their home work, it'll say like, hey, make
[40:01] Speaker 1: sure there's nothing in the background that shouldn't be in
[40:03] Speaker 1: this picture. But I would say do it link up
[40:07] Speaker 1: to your kid's account. If you are a parent and
[40:10] Speaker 1: you have a team using AI, go in your settings,
[40:12] Speaker 1: look for that. Let's see. Let's go to line too.
[40:16] Speaker 1: I don't have a name, line too, unknown name. Who
[40:20] Speaker 1: is this.
[40:22] Speaker 5: Here?
[40:23] Speaker 4: Hi?
[40:23] Speaker 1: Matt, Matt?
[40:26] Speaker 8: Yeah, how are you doing good?
[40:27] Speaker 1: What's up?
[40:29] Speaker 5: A great show?
[40:30] Speaker 1: By the way, thank you. I'm sorry it devolved a
[40:33] Speaker 1: little bit.
[40:33] Speaker 5: Last Yeah, very informative and entertaining. I called uh. I
[40:39] Speaker 5: won't use the stage name, but I called William Flocks
[40:44] Speaker 5: earlier today. And you're not allowed to say good morning,
[40:48] Speaker 5: how are you or anything like that.
[40:51] Speaker 3: You just have to get right to the quest.
[40:53] Speaker 1: Oh, okay, well here here we can well, never mind,
[40:59] Speaker 1: you know what, Let's just let's us move on. What
[41:01] Speaker 1: can I help you at?
[41:02] Speaker 5: Okay, So you guys were talking about two factor authentication earlier.
[41:07] Speaker 5: I'm wondering because I saw a video on YouTube about
[41:11] Speaker 5: this lady she got scammed, and the way it worked
[41:15] Speaker 5: was that apparently they sent a two factor authentication notice,
[41:20] Speaker 5: which is already giving you the impression that if they're
[41:25] Speaker 5: using two factor authentication, it's got to be legitimate, right,
[41:29] Speaker 5: because that's the whole point of two factor authentication. But
[41:33] Speaker 5: she says that these guys were so clever and so
[41:37] Speaker 5: advanced that they were able to somehow crack into the
[41:44] Speaker 5: two factor authentication and pretend to be her bank, and
[41:48] Speaker 5: she just felt for it. I would have too, because
[41:51] Speaker 5: I'd be like, well, it's two factor authentication. It's got
[41:55] Speaker 5: to be here to protect me, right, So how true?
[41:59] Speaker 5: Is it okay from that lady? Or is it or
[42:04] Speaker 5: is that not too common or is it possible?
[42:07] Speaker 8: No?
[42:07] Speaker 1: I in general, I don't believe anything I see on
[42:09] Speaker 1: social media, especially when people are telling you change these
[42:11] Speaker 1: ten settings on your phone right now for better privacy,
[42:14] Speaker 1: without giving you any sort of background. But in this case, Matt,
[42:17] Speaker 1: what you're talking about is true and this is how
[42:18] Speaker 1: it works. So basically what happens is these like I
[42:22] Speaker 1: said earlier, these hackers will get your password, right, they
[42:25] Speaker 1: will somehow it's on a data breach. They'll just try
[42:27] Speaker 1: it on a bunch of sites, and they'll also know
[42:29] Speaker 1: who you are, so they'll they'll get your password, they'll
[42:32] Speaker 1: log in, and then they know if they reach that
[42:34] Speaker 1: two factor code it just was sent to your phone.
[42:37] Speaker 1: So what they do is they immediately dial you up
[42:39] Speaker 1: and they say, hey, this is Jim from your bank,
[42:42] Speaker 1: and we noticed you're having some trouble logging in. So
[42:45] Speaker 1: that's why we sent you a code. Can you please
[42:47] Speaker 1: read us that code to confirm you are who you
[42:49] Speaker 1: say you are, and we'll make sure everything's okay. And you,
[42:52] Speaker 1: because you're you're taking off guard. You're getting this official
[42:55] Speaker 1: text message that, by the way, comes into the same
[42:58] Speaker 1: text chain as the message because it is officially coming
[43:02] Speaker 1: from your bank. They just triggered it, not you, and
[43:05] Speaker 1: so you then read them that code and that's the
[43:07] Speaker 1: last key piece of information they need to get final
[43:11] Speaker 1: access to your account and boom, now they are in.
[43:13] Speaker 1: And by the way, when they get in, it is instantaneous.
[43:17] Speaker 1: You have never seen an account get drained so fast,
[43:20] Speaker 1: which I don't really understand that aspect, because I was
[43:22] Speaker 1: trying to sell someone money the other day and I
[43:25] Speaker 1: had to go through like ten thousand hoops. Are like,
[43:27] Speaker 1: are you sure you want to pay this person? I'm like, yes,
[43:31] Speaker 1: Are you sure you want to go over your limit
[43:34] Speaker 1: for today? Yes? Are you sure? Yes? Like just using
[43:40] Speaker 1: zell to pay someone was I was like, so, how
[43:42] Speaker 1: do these people drain accounts so quickly when it's tough
[43:45] Speaker 1: for me to spend my own money anyway, it took
[43:49] Speaker 1: like two weeks to sell this person for something they
[43:51] Speaker 1: did at my house. So it's like insane, but that's okay.
[43:55] Speaker 1: So this is my rule of thumb. If you call
[43:58] Speaker 1: your bank, or if you are logging in on a
[44:01] Speaker 1: website and the two factor code comes to you, as
[44:03] Speaker 1: long as you're on the official website, then it should
[44:06] Speaker 1: be fine. But if someone ever calls you and asks
[44:10] Speaker 1: for a two factor code, do not give it to them.
[44:13] Speaker 1: They are a scam. Now you might be saying, rich,
[44:15] Speaker 1: my bank asks for this all the time. Yes, that's different.
[44:18] Speaker 1: You called your bank, that's okay. So it really comes
[44:22] Speaker 1: down to like, did you initiate this or did they
[44:26] Speaker 1: initiate it. If someone else initiated it, then it's probably
[44:29] Speaker 1: a scam. If you initiated it, it's probably not a
[44:31] Speaker 1: scam unless you type your information into a website that
[44:36] Speaker 1: is bogus. How do you know, look at the website.
[44:40] Speaker 1: Anytime you go to a website where it and I
[44:43] Speaker 1: test these websites all the time. These scam you know,
[44:45] Speaker 1: phishing websites. You could type anything in and they'll accept it.
[44:49] Speaker 1: So if you go to a website that looks like
[44:51] Speaker 1: it's a phishing website, just type anything in and press submit. Don't. Actually,
[44:55] Speaker 1: don't do that. I'll do it, but you could type
[44:57] Speaker 1: anything in and they will accept it. Because what happened
[45:00] Speaker 1: is you're basically just sending a message to the scammers
[45:03] Speaker 1: that say, here's my username, here's my password. I just
[45:07] Speaker 1: entered this on your site. Now go try it on
[45:09] Speaker 1: a thousand other websites and log in, and you're gonna
[45:11] Speaker 1: take all my information. So that is how it works. Matt,
[45:16] Speaker 1: be careful out there. It is really really tricky. Let's
[45:20] Speaker 1: see here, we've got lots of people emailing in about stuff.
[45:25] Speaker 1: Let's do you know what, Let's do this one. Mike
[45:31] Speaker 1: from Ventura. I'm tired of browsing for something online and
[45:33] Speaker 1: then seeing ads for the exact item everywhere I go.
[45:35] Speaker 1: I feel like I'm constantly being tracked with a VPN.
[45:38] Speaker 1: Help with this. I found Proton VPN and much about it.
[45:40] Speaker 1: Is there a good, low cost or free VPN you recommend? Yes,
[45:44] Speaker 1: Proton VPN is the free tier is the only one
[45:46] Speaker 1: that I recommend that I like. That's free if you
[45:49] Speaker 1: want paid. Surf Sharks sponsors my newsletter. I like them
[45:53] Speaker 1: a lot. I think they're excellent. But Proton has a
[45:56] Speaker 1: free VPN that I think is excellent. Don't you gotta
[45:58] Speaker 1: be careful with the free VPNs because a lot of
[46:01] Speaker 1: times if they're free, they're not very good, and I'd
[46:04] Speaker 1: be very weary of them. But Proton actually is a
[46:08] Speaker 1: very secure company. All of their products are safe and secure.
[46:12] Speaker 1: They're based in Switzerland, and that's their whole thing is
[46:15] Speaker 1: privacy and security, and so I have no problem recommending them.
[46:19] Speaker 1: The other one, I believe Firefox. I believe Opera has
[46:23] Speaker 1: a free VPN, but you have to switch web browsers.
[46:26] Speaker 1: So I think Opera built into their browser is a
[46:30] Speaker 1: free VPN. Yeah, so free no log VPN is built
[46:34] Speaker 1: into the Opera browser, no add on, So if you
[46:36] Speaker 1: want to use a different browser, you can use Opera.
[46:38] Speaker 1: They have a free VPN. I thought Firefox had one too,
[46:42] Speaker 1: but I think there's this paid Let's see, Firefox offers
[46:46] Speaker 1: a free VPN for let's see here, up to fifty
[46:52] Speaker 1: gigs a month, and then after that you got to pay.
[46:54] Speaker 1: So they just added this, Okay, I knew they just
[46:57] Speaker 1: changed this. Yeah, May twenty six, they just added our
[46:59] Speaker 1: May twenty two, twenty six free VPN in Firefox. I'll
[47:02] Speaker 1: link all this up on rich On tech dot TV.
[47:04] Speaker 1: We're gonna take a break. When we come back. More
[47:07] Speaker 1: of your calls at eighty eight rich one O one
[47:10] Speaker 1: eight eight eight seven four to two, four to one
[47:12] Speaker 1: zero one. My name is rich d'miro you are doing
[47:15] Speaker 1: something smart today. You are listening to rich on Tech.
[47:20] Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging
[47:23] Speaker 1: out with you talking technology. Triple eight rich one oh
[47:27] Speaker 1: one eight eight eight seven four to two four one
[47:31] Speaker 1: zero one. The website is richon Tech dot TV. Follow
[47:35] Speaker 1: me on Instagram at rich on Tech, rich on Tech
[47:39] Speaker 1: on Instagram. Let's go to David Line three. David, welcome
[47:46] Speaker 1: to your show, Tarzana.
[47:50] Speaker 9: I am in my seventies now my laptop is pretty
[47:55] Speaker 9: much worn out. But my problem is I tried Windows
[47:58] Speaker 9: eleven and I really just can't stand it. What it has,
[48:01] Speaker 9: the AI privacy concerns, co pilot and all that always
[48:04] Speaker 9: on monitoring right to the company service. Do you have
[48:07] Speaker 9: any suggestions for somebody like me who loves Windows ten
[48:11] Speaker 9: but doesn't want to be pushed into a laptop with
[48:14] Speaker 9: Windows eleven.
[48:16] Speaker 1: By a Windows ten laptop. I'm sure they're still out there.
[48:20] Speaker 1: What are you using now? I mean, you only have
[48:22] Speaker 1: one more year to use that because they just extended
[48:25] Speaker 1: the service for that one more year.
[48:28] Speaker 9: The security updates, I don't know how much of a
[48:30] Speaker 9: help they are anyway. I run my own anti virus
[48:33] Speaker 9: software and malware and that sort of thing, and I'm
[48:35] Speaker 9: not really sure do I need updates on Windows ten
[48:41] Speaker 9: once it expires anyway.
[48:42] Speaker 1: Well, I would recommend it, just because the up the
[48:46] Speaker 1: exploits may come from something other than a virus. You know,
[48:48] Speaker 1: you just don't know if it's uh. I mean, look,
[48:51] Speaker 1: I think a lot of that stuff is overblown because
[48:54] Speaker 1: a lot of the ways people are quote unquote hack
[48:56] Speaker 1: nowadays is through fishing and you know all that with
[49:00] Speaker 1: all that stuff, So, I mean, it's debatable whether it's
[49:03] Speaker 1: a problem if you know what you're doing right like
[49:05] Speaker 1: you can.
[49:05] Speaker 9: And I don't want to go with anything like you know,
[49:07] Speaker 9: Linux Mint or anything like that. I've looked at it,
[49:10] Speaker 9: and I just don't like the feel of Windows eleven
[49:12] Speaker 9: or Lenox Mint or anything like that. And I'm kind
[49:15] Speaker 9: of in a quandary. I also am not a fan
[49:17] Speaker 9: of Google Chrome and all the banks and airlines pushing
[49:22] Speaker 9: it aggressively into into using browsers like that, because I
[49:25] Speaker 9: love my Firefox. Yeah, and it's so customizable and the
[49:30] Speaker 9: chrome it's you know, I'm not drinking the kool aid
[49:32] Speaker 9: for Mac either, you know what I'm saying.
[49:34] Speaker 1: David, What do you like? I think?
[49:37] Speaker 9: Well, I love Windows ten and I don't like the
[49:39] Speaker 9: overlords telling us what we have to have and co
[49:42] Speaker 9: pilot and all that rubbish.
[49:44] Speaker 1: Yeah.
[49:45] Speaker 9: I like to be a free man and and and
[49:47] Speaker 9: I just like the feel of Windows ten. And I
[49:50] Speaker 9: just used it for so long, you know, and I
[49:52] Speaker 9: can't try something else. I have tried Windows eleven, and
[49:55] Speaker 9: I really don't like the way it is and hand
[49:57] Speaker 9: holding and you know, nanny state type type of stuff.
[50:00] Speaker 9: I know, it sounds like a paranoid or something.
[50:02] Speaker 1: No, no, no, you like what you like, And why
[50:04] Speaker 1: don't you just create? What's wrong with your current laptop?
[50:07] Speaker 1: What's the problem with the with.
[50:09] Speaker 9: You know, I don't have air conditioning here and I
[50:11] Speaker 9: live in a valley and it's kind of warping and
[50:14] Speaker 9: stuff like that. Plus it's I have you know, I'm
[50:16] Speaker 9: a bit of an autode deck, you know, I'm interested
[50:18] Speaker 9: in so many different subjects. I literally have over a
[50:21] Speaker 9: million uh files and folders and whatnot on no kidding.
[50:26] Speaker 9: It would take multiple tens of hours to even count
[50:30] Speaker 9: how many I have on it. And I have a
[50:32] Speaker 9: bunch of external hard drives and the like. You know,
[50:35] Speaker 9: I run a homeless veterans food bank, and I just
[50:40] Speaker 9: you know, multitasking with a lot of various issues. So
[50:44] Speaker 9: I don't know, So I have no option except buying
[50:46] Speaker 9: one one that does still have Windows count on it
[50:49] Speaker 9: and just braving it after that.
[50:52] Speaker 1: I mean, I would say that's probably your best option.
[50:54] Speaker 1: I mean, look, it sounds like you know what you're doing.
[50:56] Speaker 1: It sounds like you know your way around a computer.
[50:58] Speaker 1: So I think that, you know, can I recommend to
[51:00] Speaker 1: the average person to continue running a program when it's
[51:03] Speaker 1: out of service and it's you know, there's no more
[51:06] Speaker 1: security updates. No. But if you know what you're doing
[51:09] Speaker 1: and you're okay with that, it's not like you can't
[51:11] Speaker 1: do it. It just means that if you're you know,
[51:14] Speaker 1: if you're trying to get updates for things, if you're
[51:16] Speaker 1: trying to run programs, they may say, sorry, we're not
[51:18] Speaker 1: compatible anymore. You know. It's just once Windows ten goes
[51:22] Speaker 1: out of service, it gives all these programs the ability
[51:24] Speaker 1: to say, okay, well, we're not supporting that anymore. So
[51:26] Speaker 1: when you fire up your web browser or whatever program,
[51:29] Speaker 1: it's like, sorry, this isn't supported. We can't do that anymore.
[51:32] Speaker 1: But if you know what you're doing, you're probably fine.
[51:34] Speaker 1: So I would say, you know, I'm looking online right now.
[51:37] Speaker 1: You can still buy a laptop that's pre loaded. You
[51:40] Speaker 1: can take the laptop you have and install Windows ten,
[51:43] Speaker 1: a fresh copy of it on it. You could do
[51:45] Speaker 1: that with something like rufus or just you know, with
[51:48] Speaker 1: the media that you already have, or you know, maybe
[51:51] Speaker 1: try something new like an iPad. I mean, I'm trying
[51:53] Speaker 1: to think the only other option is actually, David, I
[51:56] Speaker 1: just thought of something. But I know you sound like
[51:58] Speaker 1: you don't like the Google stuff. But Google is coming out.
[52:01] Speaker 1: They're new Google Books next month apparently, so that is
[52:06] Speaker 1: another option. That's going to be a whole new operating system.
[52:09] Speaker 1: But talk about AI. I mean, the whole thing is AI.
[52:12] Speaker 1: I mean the entire the entire operating system is. It's
[52:16] Speaker 1: designed for Gemini Intelligence. So that is coming out next month.
[52:20] Speaker 1: Like basically, Google, they already have the Chrome Book and
[52:23] Speaker 1: now they're coming out with the whole new thing called
[52:26] Speaker 1: the Google Book. So if you go to Google book
[52:28] Speaker 1: dot com. You can check it out. But this is
[52:32] Speaker 1: like it just it gets a little confusing because now
[52:35] Speaker 1: it's like, well, wait a second, is this a Chromebook. No,
[52:37] Speaker 1: it's literally a whole new operating system system that they created.
[52:41] Speaker 1: So you said you didn't like Linux, you don't want
[52:44] Speaker 1: to do Mint. I'm trying to think there's anything else
[52:46] Speaker 1: out there. Maybe we'll get some emails about some operating
[52:48] Speaker 1: systems you could use. But you don't like Mac. But
[52:51] Speaker 1: it's funny because I would say Mac is probably the
[52:55] Speaker 1: least the most innocuous. It's like it's so easy and
[52:59] Speaker 1: simple and like they don't push anything on you. I mean,
[53:02] Speaker 1: I'm looking at my Chrome browser right now, it's like,
[53:04] Speaker 1: please use as ask Gemini. But if you're on a
[53:08] Speaker 1: Mac with Safari, like they don't push anything, and I'm
[53:11] Speaker 1: sure you can get Firefox. Let's see do they have
[53:14] Speaker 1: a yeah, Firefox for Mac. I mean, maybe try Mac.
[53:18] Speaker 1: I know you said he didn't like it, but I
[53:19] Speaker 1: think that's a good way to go. All right, Before
[53:22] Speaker 1: I have to go to break here, we've got a
[53:24] Speaker 1: great guest coming up talking about scams. But let me
[53:28] Speaker 1: tell you about how scammers are sending physical letters in
[53:31] Speaker 1: the mail that looked like they came from the IRS.
[53:34] Speaker 1: They say they want you to enroll in a digital
[53:36] Speaker 1: Asset compliance portal. There's no such IRS portal. The big
[53:39] Speaker 1: trap is the QR code in the letter. It will
[53:42] Speaker 1: ask you to give information that will basically compromise your crypto.
[53:47] Speaker 1: So if you get a letter from the IRS asking
[53:49] Speaker 1: to sign up for some digital asset compliance portable portal,
[53:52] Speaker 1: don't do it. All right, Coming up next, we're gonna
[53:55] Speaker 1: talk more about scams, what you need to look out for,
[53:57] Speaker 1: what's out there, what we're up against right here on
[54:00] Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich
[54:04] Speaker 1: DeMuro here hanging out with you, talking technology. One of
[54:07] Speaker 1: the big topics on the show. And by the way,
[54:09] Speaker 1: we'll get back to the calls in just a moment.
[54:11] Speaker 1: Eighty eight rich one O one if you want to
[54:13] Speaker 1: get in the queue. Eight eight eight rich one O one.
[54:16] Speaker 1: One of the big topics we talk about here on
[54:18] Speaker 1: the show, recurring is scams, and they are just everywhere.
[54:23] Speaker 1: It's it's not new, they've been going on forever. They
[54:26] Speaker 1: just continue to get more sophisticated, and technology is enabling
[54:31] Speaker 1: more of them and it's everywhere. It's on your phone,
[54:34] Speaker 1: it's on your text, it's on your email, it's on
[54:37] Speaker 1: your computer. So here to talk about all of this
[54:40] Speaker 1: is the founder of scam aside dot com. This is
[54:45] Speaker 1: Steve Wiseman. Welcome to the show.
[54:48] Speaker 11: Good do it with you?
[54:49] Speaker 1: So tell me give me a little background for folks
[54:51] Speaker 1: that may not know what what do you do with
[54:53] Speaker 1: scam aside? What's you cover this stuff on a daily
[54:56] Speaker 1: but you got the scam of the day. Tell me
[54:58] Speaker 1: about that.
[54:59] Speaker 12: Yeah, you know, this is something I've been involved with
[55:02] Speaker 12: scams for about fifteen years. And actually I'm a professor
[55:07] Speaker 12: at Bentley University in Massachusetts. But before I was a
[55:11] Speaker 12: professor there, I taught college courses in the state prison
[55:15] Speaker 12: system and met some of the scammers who would come
[55:19] Speaker 12: to say, you know, back when they did it, it
[55:21] Speaker 12: took skill. Now any kid, with any fourteen year old
[55:24] Speaker 12: where a computer can do it. So I started scam
[55:27] Speaker 12: aside because I saw how vulnerable everybody is to scams.
[55:32] Speaker 12: It's not just seniors, it's not just you know, people
[55:36] Speaker 12: who are mainly maybe not that sophisticated.
[55:38] Speaker 11: It really is everyone.
[55:40] Speaker 12: So when I started about fifteen years ago, I figured
[55:43] Speaker 12: I'd do a scam of the day, something new to
[55:45] Speaker 12: warn people about, and I wondered if I would have
[55:49] Speaker 12: enough of them, And so fifty five hundred and six
[55:52] Speaker 12: thousand scams later, we don't run.
[55:55] Speaker 1: Out of any Wow, that's wild. Okay, So let's talk
[55:58] Speaker 1: about the hot topic right now. AI. Is AI actually
[56:02] Speaker 1: making like is it arming these scammers with new tools
[56:06] Speaker 1: that just make everything easier?
[56:08] Speaker 11: Yeah?
[56:08] Speaker 12: Unfortunately. You know, one of my mottos is things aren't
[56:11] Speaker 12: as bad as you think. They're far worse. And AI
[56:16] Speaker 12: has enabled less sophisticated scammers to be able to perpetrate
[56:21] Speaker 12: scams that are far more sophisticated than what they would
[56:25] Speaker 12: be able to do in the past, including you could
[56:28] Speaker 12: go to the macro and the micro so on the
[56:30] Speaker 12: macro looking at the danger of the country. You know,
[56:34] Speaker 12: we saw recently where hackers from Iran and managed to
[56:39] Speaker 12: hack into the municipal water systems in about half a
[56:43] Speaker 12: dozen states around the country. Well, the FBI just in
[56:47] Speaker 12: the past week put out a memorandum and a warning
[56:52] Speaker 12: in which they indicated that using AI, the Iranian scammers
[56:58] Speaker 12: were able to gather information as to which municipalities were
[57:03] Speaker 12: vulnerable where they were vulnerable create the script to go
[57:06] Speaker 12: in there and perpetrate these scams.
[57:09] Speaker 11: And so we're seeing that there. We're also seeing it
[57:12] Speaker 11: with you.
[57:12] Speaker 12: Know, a lot of scams come from Malaysia, Southeast Asia,
[57:17] Speaker 12: North Korea, China and Nigeria and places where perhaps you know,
[57:23] Speaker 12: we would see the email of the text message and
[57:25] Speaker 12: the grammar was horrendous.
[57:27] Speaker 11: I mean it was sometimes amusing.
[57:29] Speaker 12: Now with AI, they're able to have the scams that
[57:33] Speaker 12: you get in your text message, in your email, they
[57:37] Speaker 12: look perfect, or they're using a voice clone. You know,
[57:42] Speaker 12: you're familiar with the grandparent or family emergency scam. Now
[57:47] Speaker 12: that voice on the end of the phone is the
[57:51] Speaker 12: voice of your child, your grandchild, and they know where
[57:55] Speaker 12: that grandchild is because they've been gathering that information through
[57:59] Speaker 12: AI on social media.
[58:01] Speaker 11: So AI is making it a lot worse.
[58:04] Speaker 1: That is wild, and it makes you think twice before
[58:07] Speaker 1: posting anything with any sort of information on social media
[58:10] Speaker 1: because okay, fine, you put one thing, well, you put
[58:13] Speaker 1: another thing, you put another, you gather all that together
[58:15] Speaker 1: and it really shows a true picture of like your
[58:18] Speaker 1: whole life. Okay, So someone I was at a wedding
[58:20] Speaker 1: and someone was telling me, you know, everyone just got
[58:23] Speaker 1: into talking about scams, and someone's telling me that some
[58:25] Speaker 1: of these people that are doing scams, you know, you
[58:27] Speaker 1: mentioned some of the crime synd the kits, but like
[58:29] Speaker 1: some people are actually being held beyond their will to
[58:32] Speaker 1: like do these scams. I've ever heard of that.
[58:35] Speaker 12: Yeah, it actually is is happening. And this is there
[58:39] Speaker 12: are these major actually cities in Mayan, mar and Cambodia
[58:45] Speaker 12: and Southeast Asia where people are lured to these jobs
[58:49] Speaker 12: from out of the country or even from within the
[58:52] Speaker 12: country and they think they're getting some computer job, but
[58:56] Speaker 12: in fact it's human trafficking and forced to do these
[59:01] Speaker 12: romance scams, investment scams and others. Attacking the United States
[59:06] Speaker 12: and the UK, and this is something that there hasn't
[59:10] Speaker 12: been enough international attacks on to stop them.
[59:15] Speaker 11: And it's like whack them mole. If you managed to
[59:17] Speaker 11: stop shut down one of these.
[59:18] Speaker 12: Cities, they pop up somewhere else and then you even
[59:22] Speaker 12: get certain countries gave one of these major crime syndicates
[59:27] Speaker 12: some award for the money that they were bringing into
[59:29] Speaker 12: the country.
[59:30] Speaker 11: So it's really horrendous.
[59:33] Speaker 1: Okay, let's changing topics. Your router, how does your router
[59:38] Speaker 1: put you in danger of identity theft.
[59:41] Speaker 11: Yeah, here's one of the things.
[59:43] Speaker 12: You know, we don't even think about our router, but
[59:45] Speaker 12: it's really really important. This is how we connect to
[59:48] Speaker 12: the internet. And it's not just our computer, it's our
[59:51] Speaker 12: smart TV, it's any devices that you may have that
[59:55] Speaker 12: are connected to the internet. It can even be your
[59:58] Speaker 12: smoke detector. So what happens is the scammers what they
[1:00:03] Speaker 12: do is they find out the default passwords on some
[1:00:07] Speaker 12: of these routers because people don't change their default passwords.
[1:00:12] Speaker 12: So from the router, they then get into your computer,
[1:00:16] Speaker 12: or they manage to hack into your TV and then
[1:00:19] Speaker 12: through the router and then to your computer and bam,
[1:00:22] Speaker 12: the next thing you know, they're into your online banking.
[1:00:26] Speaker 12: So if you have an older router that doesn't automatically update,
[1:00:32] Speaker 12: you may want to get a newer router. You definitely
[1:00:35] Speaker 12: want to make sure that you're updating your router with
[1:00:39] Speaker 12: the latest patches, and there are things on there like
[1:00:44] Speaker 12: network segmenting so that you could keep people who get
[1:00:47] Speaker 12: in from going somewhere, and even most security software is
[1:00:51] Speaker 12: called blacklisting. It blocks known problems. But with your router,
[1:00:57] Speaker 12: you can have something called whitelisting, which won't allow any
[1:01:01] Speaker 12: anything to come in unless you've previously approved it. And
[1:01:04] Speaker 12: this is something that more people should consider doing.
[1:01:08] Speaker 1: Yeah, if you have a couple of devices in your home,
[1:01:10] Speaker 1: you can say only these devices are allowed to be
[1:01:13] Speaker 1: used on my router unless I allow another one, and
[1:01:15] Speaker 1: you add that number to it, usually like the market
[1:01:18] Speaker 1: idea or something. Let's talk about customer service numbers people.
[1:01:23] Speaker 1: I'm assuming this is when people google the number. What
[1:01:26] Speaker 1: tell me about this?
[1:01:27] Speaker 12: Yes, and yeah, this is interesting and there are a
[1:01:30] Speaker 12: lot of companies that we deal with that may not
[1:01:33] Speaker 12: even have customer service numbers.
[1:01:36] Speaker 11: You know, you have to, you have to go to
[1:01:37] Speaker 11: them online.
[1:01:38] Speaker 12: But you go to a Google search and it comes
[1:01:41] Speaker 12: up top that the customer service number for whatever you're
[1:01:45] Speaker 12: looking for. It's the scammer. Now they do it two eggs.
[1:01:49] Speaker 12: One you get the really sophisticated ones who manage to
[1:01:53] Speaker 12: manipulate the algorithms used by Google and Being and the
[1:01:56] Speaker 12: other search engines so they come up high. The other
[1:02:00] Speaker 12: are the lazy ones. They buy an add and you'll
[1:02:03] Speaker 12: see this sometimes. I went to get an employee identification
[1:02:07] Speaker 12: number for a client of mine, and I went online
[1:02:10] Speaker 12: to see where in the IRS I go the IRS
[1:02:14] Speaker 12: website was about four down. There were these others that
[1:02:17] Speaker 12: were paid and that's what happens. The scammers do it.
[1:02:20] Speaker 12: So trust me, you can't trust anyone. You absolutely have
[1:02:24] Speaker 12: to verify when you're doing a customer service number that
[1:02:27] Speaker 12: you're really getting the real one.
[1:02:29] Speaker 11: So go to your bill, go to a website that
[1:02:32] Speaker 11: you know is accurate.
[1:02:33] Speaker 1: So you mentioned the scams of the day, You're up
[1:02:36] Speaker 1: to like almost six thousand. I mean, this is never ending.
[1:02:40] Speaker 1: It just continues to go on and on and on.
[1:02:42] Speaker 1: Do you think there's any like main advice you share
[1:02:45] Speaker 1: with folks about how to particular themselves. You got about
[1:02:47] Speaker 1: a minute.
[1:02:48] Speaker 12: Yeah, and you know the big thing is, don't click
[1:02:51] Speaker 12: on a link, don't download an attachment, don't provide personal
[1:02:55] Speaker 12: information for any communication unless you've absolutely verified that email.
[1:03:02] Speaker 12: They can make the email address look legitimate. They've also
[1:03:05] Speaker 12: gathered information to make you susceptible to it.
[1:03:08] Speaker 11: That text message, they can spoof a.
[1:03:10] Speaker 12: Phone number so it looks like it's coming from something legitimate.
[1:03:13] Speaker 11: Trust me, you can't trust anything. You've got to verify.
[1:03:17] Speaker 1: And Okay, the website, by the way, is scam a
[1:03:21] Speaker 1: side sc A m I CID dot com scam aside
[1:03:25] Speaker 1: dot com. It's just what we're up against. And I
[1:03:28] Speaker 1: always ask everyone that I talk about with scams, do
[1:03:31] Speaker 1: these things actually happen? Are people actually getting scammed? Bottom line?
[1:03:35] Speaker 12: Yeah, everyone is getting scammed. And it's not just seniors.
[1:03:40] Speaker 12: Seniors have a part of our brain that deals with
[1:03:42] Speaker 12: skepticism that makes them more vulnerable. Anybody can be scammed.
[1:03:45] Speaker 12: Look at the people that were scammed by Braining, Madeoff
[1:03:48] Speaker 12: and others. So we all need to be really skeptical
[1:03:53] Speaker 12: and always verified.
[1:03:55] Speaker 1: All right, Steve Wiseman, thanks so much for talking with
[1:03:57] Speaker 1: me today. The website scam acide dot com. Uh, go
[1:04:01] Speaker 1: there for your scam of the day. And the more
[1:04:04] Speaker 1: you know, the better you can protect yourself. That's really
[1:04:07] Speaker 1: what it comes down to because there's so many variations
[1:04:09] Speaker 1: on these things. Knowing the signs of what a scam
[1:04:12] Speaker 1: is is really your best protection. Steve, thanks for joining
[1:04:14] Speaker 1: me today. My pleasure eighty eight rich one O one
[1:04:18] Speaker 1: eight eight eight seven four two four one zero one
[1:04:21] Speaker 1: back after this, Welcome back to rich On Tech. Rich
[1:04:27] Speaker 1: Demiro here Alex has been waiting patiently in Riverside. Let's
[1:04:32] Speaker 1: go to Alex. Welcome.
[1:04:37] Speaker 4: Thank you for taking anyway, a couple of things.
[1:04:40] Speaker 8: I have a.
[1:04:42] Speaker 4: Questions with Incogny. When I look at the overside, there's
[1:04:45] Speaker 4: two sites a little bit more expected and it's just rich.
[1:04:50] Speaker 4: Which one do you recommend it?
[1:04:52] Speaker 1: Okay, so you're looking at INCOGNI show sponsor, just making
[1:04:56] Speaker 1: that clear iron co O, G and I, but I
[1:04:58] Speaker 1: do use it. Let me see. I'm looking at their plans.
[1:05:02] Speaker 1: So they've got pricing. Okay, So they've got Standard and
[1:05:05] Speaker 1: then Unlimited. The big difference between the two is that
[1:05:09] Speaker 1: the Unlimited does these the four hundred and twenty data brokers,
[1:05:14] Speaker 1: but then they do an additional three thousand websites, and
[1:05:18] Speaker 1: then they also do unlimited custom removal requests. So that
[1:05:23] Speaker 1: means is if you find your information on one of
[1:05:26] Speaker 1: these people search sites or somewhere on the web, you
[1:05:28] Speaker 1: paste that link into them and they will go out
[1:05:31] Speaker 1: and remove that information on your behalf. And then finally
[1:05:34] Speaker 1: the other thing you get is live phone support. So personally,
[1:05:39] Speaker 1: I would say, if you're going to go the distance
[1:05:42] Speaker 1: of signing up for something like this, I would probably
[1:05:44] Speaker 1: go with the unlimited versus the Standard, just because you're
[1:05:48] Speaker 1: already going, you might as well get everything removed. If
[1:05:51] Speaker 1: you're just gonna, you know, if you're gonna get some
[1:05:53] Speaker 1: of it removed.
[1:05:54] Speaker 4: Right, they can vantage in the sixty two.
[1:05:58] Speaker 1: Yeah, yeah, that's my code. You can do that. I've
[1:06:02] Speaker 1: used this now for a year. I used it before
[1:06:04] Speaker 1: they were a sponsor and they've you know, sponsored my
[1:06:07] Speaker 1: newsletter before, and it's I think it's great. And you
[1:06:10] Speaker 1: can look on your little your little dashboard that they
[1:06:14] Speaker 1: give you to see what they've done. So for me personally,
[1:06:17] Speaker 1: they've they've removed three hundred and fifty seven brokers, they
[1:06:21] Speaker 1: suppressed two hundred and twenty three, they're monitoring ninety seven.
[1:06:25] Speaker 1: And then I've also done four customer movals, So that
[1:06:27] Speaker 1: means places I found my information, I just pop pasted
[1:06:30] Speaker 1: it in and they go and they they remove it
[1:06:33] Speaker 1: and most of the time it works just fine. I'm
[1:06:35] Speaker 1: trying to see if any of them didn't work. One
[1:06:37] Speaker 1: one didn't work. It looks like so they had a
[1:06:39] Speaker 1: little trouble with one, but otherwise the rest of them
[1:06:42] Speaker 1: work out. Keep in mind, you can do a lot
[1:06:43] Speaker 1: of this stuff yourself. You can go to these websites.
[1:06:46] Speaker 1: There's like DIY ways of asking to remove your information.
[1:06:50] Speaker 1: I doubt you're gonna be able to remove from you know,
[1:06:53] Speaker 1: six seven hundred websites that they're gonna cover and even
[1:06:58] Speaker 1: tells you, oh yeah, it's save me five hundred and
[1:07:01] Speaker 1: twenty five hundred and fifty two hours. So anyway, Alex,
[1:07:04] Speaker 1: I would go for I would go for the higher
[1:07:07] Speaker 1: end plan just because you might as well. You know,
[1:07:10] Speaker 1: do that all right, thanks for the call eighty eight
[1:07:13] Speaker 1: Rich one on one again. I don't know what the
[1:07:16] Speaker 1: deal is with line too. Oh Bob, okay, Bob, and
[1:07:19] Speaker 1: Beaumont has a question. Bob, you're on with Rich.
[1:07:22] Speaker 3: Hey, Rich, thank you. So we're doing a run edition
[1:07:26] Speaker 3: and it's gonna be a tiki bar scene.
[1:07:28] Speaker 1: Nice.
[1:07:29] Speaker 3: Yeah, it's gonna be pretty cool.
[1:07:31] Speaker 1: I love me a good tiki bar.
[1:07:33] Speaker 3: Yeah. Well, we've been to a few lately to check
[1:07:35] Speaker 3: them out. So one in particular had an on The
[1:07:38] Speaker 3: Man's soundtrack where they had rains, thunder and even lightning flashes.
[1:07:43] Speaker 1: Oh wow, don't don't careful with the epilepsy.
[1:07:48] Speaker 3: Well it wasn't that bad, but that's pretty cool. We
[1:07:51] Speaker 3: like to do something like that.
[1:07:53] Speaker 1: So you're gonna so what I mean, are you gonna
[1:07:56] Speaker 1: put a sound system in there? How are you gonna
[1:07:58] Speaker 1: do this A are you asking me?
[1:08:00] Speaker 3: Yeah, I'm asking you.
[1:08:01] Speaker 1: Oh, I should have asked the tiki bar what they did.
[1:08:04] Speaker 1: I mean how I'm guessing the light was somehow was
[1:08:09] Speaker 1: the light like link to the to the sound.
[1:08:13] Speaker 3: Okay, okay, so anytime someone ordered one of those flaming drinks, yeah,
[1:08:18] Speaker 3: you've got the lightning flash and you could hear the
[1:08:20] Speaker 3: rain and the thunder and so it was on demand.
[1:08:23] Speaker 1: Okay, it was on demand.
[1:08:24] Speaker 3: Interesting, Yeah, and I think I think they had like
[1:08:27] Speaker 3: basse speakers underneath the bench seats because you could feel
[1:08:30] Speaker 3: the room rumble.
[1:08:31] Speaker 1: Yeah. I was gonna say, I mean, you could accomplish
[1:08:32] Speaker 1: this with I mean, there's so many ways of accomplishing this,
[1:08:35] Speaker 1: but I would say, in general, I mean, you're gonna
[1:08:37] Speaker 1: play teky music while you're not doing the thunder and lightning,
[1:08:40] Speaker 1: right right, Okay, so so you probably want some sort
[1:08:43] Speaker 1: of sound system. What I would do is, if you,
[1:08:46] Speaker 1: I mean, you could do this simply, you could do
[1:08:49] Speaker 1: this complicated, I would say, get some sort of I mean,
[1:08:53] Speaker 1: if you want to be a little bit more like not.
[1:08:55] Speaker 1: I don't think this is complicated, but it's probably a
[1:08:57] Speaker 1: little bit more elaborate. But like an iPad connected to
[1:09:01] Speaker 1: a soundboard. You can run your audio through the soundboard
[1:09:06] Speaker 1: and then you know your regular music to just be playing.
[1:09:09] Speaker 1: And then when you want to toggle the lights and
[1:09:12] Speaker 1: the rain and the lightning, you can trigger that from
[1:09:15] Speaker 1: the iPad. And there's a million ways you can do that.
[1:09:19] Speaker 1: You can use like a shortcut on the iPad that
[1:09:21] Speaker 1: like triggers a couple things all at once, a sound
[1:09:24] Speaker 1: effect and the lights, and that would be with some
[1:09:27] Speaker 1: smart lighting. I mean, I think you can easily set
[1:09:29] Speaker 1: this up with with smart lighting an iPad. You may
[1:09:33] Speaker 1: not even need the soundboard. You may just have your
[1:09:35] Speaker 1: regular music playing. But I think it's gonna come down
[1:09:38] Speaker 1: to coming up with like some sort of routine, right
[1:09:42] Speaker 1: like whether you're using an iPhone or an Apple Home
[1:09:45] Speaker 1: Kit routine or a routine on Google, like Google Home,
[1:09:49] Speaker 1: you create what's gonna happen, because I'm assuming you want
[1:09:51] Speaker 1: the regular music to dim to like go down, then
[1:09:54] Speaker 1: you want the lights to go down, and then you
[1:09:56] Speaker 1: want the thunder and the audio effects to go up.
[1:10:01] Speaker 1: And so that's to me, sounds like a routine where
[1:10:03] Speaker 1: you can trigger it with one button press. Let me
[1:10:07] Speaker 1: give you another another device that I think will really help.
[1:10:11] Speaker 1: There is a device called getting the name flick flic.
[1:10:18] Speaker 1: Have you heard of this?
[1:10:19] Speaker 4: No?
[1:10:20] Speaker 1: Okay, So this is a little tiny button that you
[1:10:23] Speaker 1: can program to do a bunch like almost anything. And
[1:10:27] Speaker 1: so you buy this button. It's let's see three of
[1:10:30] Speaker 1: them A three pack is how much is this one?
[1:10:33] Speaker 1: It looks like you got to buy them in like
[1:10:34] Speaker 1: a starter kit is seventy nine dollars. And so what
[1:10:39] Speaker 1: you do is you get the starter kit and then
[1:10:41] Speaker 1: you program this button. All the stuff I just mentioned
[1:10:43] Speaker 1: you can program into that button. So when you press
[1:10:46] Speaker 1: that button, it'll do these things. It'll run through the automation.
[1:10:50] Speaker 1: So I would look into I think with an iPad,
[1:10:53] Speaker 1: with a you know, an audio board app and this
[1:10:57] Speaker 1: little flick button and some smart lights, you can easily
[1:11:00] Speaker 1: acomplished this. Where are you setting this thing up? Where
[1:11:02] Speaker 1: where's Boma? I got to come over and have a
[1:11:05] Speaker 1: my tie.
[1:11:09] Speaker 3: Well, it's right next to a big sporting good story
[1:11:12] Speaker 3: you were talking about early.
[1:11:13] Speaker 1: Oh, perfect, you got the you got this? Okay, we
[1:11:17] Speaker 1: will we will remain unnamed with the sporting goods store
[1:11:20] Speaker 1: because we're over that. But h okay, I see it's
[1:11:22] Speaker 1: between Pump's Palm Springs and Riverside. I see Boma, got it.
[1:11:27] Speaker 1: I've probably been there. This sounds like a fun project.
[1:11:29] Speaker 1: I think, Uh, you know the other thing. There's a
[1:11:32] Speaker 1: oh my gosh, the other thing that you should look into.
[1:11:34] Speaker 1: They make these like windows that are they look like
[1:11:38] Speaker 1: you're looking outside, but it's actually a big screen. Have
[1:11:41] Speaker 1: you seen those?
[1:11:42] Speaker 3: Oh?
[1:11:43] Speaker 1: Those are cool. I gotta I gotta find the name
[1:11:45] Speaker 1: of it. But it's basically like it's a it's a
[1:11:47] Speaker 1: screen and you install it and it plays like a
[1:11:51] Speaker 1: loop of like of an outdoor scene, and you can
[1:11:54] Speaker 1: choose a whole bunch of them, but they are time
[1:11:56] Speaker 1: to the actual whatever it is outside, So you can
[1:12:00] Speaker 1: have it like where it's a scene of like an
[1:12:02] Speaker 1: island outside. It could be like raining outside, it could
[1:12:05] Speaker 1: be like sunny, but it goes with the actual time
[1:12:07] Speaker 1: of the day if you want it to. So it
[1:12:09] Speaker 1: follows that. So I will find that and I'll mention
[1:12:13] Speaker 1: it Bob in the notes. But I'll also mention it
[1:12:16] Speaker 1: as soon as I go to break I'll look it
[1:12:17] Speaker 1: up and find what it is. But it's really cool.
[1:12:20] Speaker 1: But it sounds like you have a very fun project
[1:12:22] Speaker 1: ahead of you. And the good news is all off
[1:12:25] Speaker 1: the shelf stuff. You can figure this out, a little
[1:12:27] Speaker 1: bit of youtubing, a little bit of a smart tech
[1:12:31] Speaker 1: that is. That is a dream to have a TV
[1:12:33] Speaker 1: bar in your house. Super super cool. Brings you back
[1:12:36] Speaker 1: to the days of Trader Vix in Beverly Hills eighty
[1:12:39] Speaker 1: to eight rich one on one back after this, Welcome
[1:12:42] Speaker 1: back to rich on Tech. Rich DeMuro here hanging out
[1:12:44] Speaker 1: with you talking technology at Triple eight rich one O
[1:12:48] Speaker 1: one eight eight eight seven four two four one zero one.
[1:12:51] Speaker 1: The website is rich on tech dot TV. We had
[1:12:56] Speaker 1: a Bob and Beaumont last hour asking he's building a
[1:13:01] Speaker 1: tiki room in his house, which is a personal dream
[1:13:05] Speaker 1: of mine. I love tiki rooms, like tiki bars, whatever
[1:13:10] Speaker 1: the sofa. I was in Japan and they had Trader
[1:13:13] Speaker 1: We used to have something in Los Angeles called Trader
[1:13:15] Speaker 1: Vix and they all went away. There's one actually in
[1:13:18] Speaker 1: the San Jose airport, like a pop up. Maybe it's
[1:13:22] Speaker 1: not a pop up, it's just whatever. It's just the brand,
[1:13:24] Speaker 1: but it's not the same because it's in an airport.
[1:13:26] Speaker 1: But anyway, I was in Japan and they happen to
[1:13:28] Speaker 1: have a location of Trader Vix still operating in Tokyo
[1:13:32] Speaker 1: in the hotel I was staying in, and I went
[1:13:35] Speaker 1: there and had a burger and it was super cool.
[1:13:38] Speaker 1: I mean it was empty because I was there like
[1:13:40] Speaker 1: eleven am for lunch, but it was It was just
[1:13:43] Speaker 1: exactly how I remembered it back in the day in
[1:13:45] Speaker 1: Beverly Hills before they got rid of them. That was
[1:13:48] Speaker 1: like one of the first things I went to when
[1:13:49] Speaker 1: I came to Los Angeles was Trader Vix. It was
[1:13:52] Speaker 1: such a cool experience. Anyway, so I have a soft
[1:13:54] Speaker 1: spot in my heart for cheek rooms. But I mentioned
[1:13:58] Speaker 1: one of the things that he should look in to
[1:14:00] Speaker 1: this thing, and I found the name of it. It's
[1:14:01] Speaker 1: called liquid View, and they're basically digital windows that you
[1:14:05] Speaker 1: can install that kind of show scenery or something. They're
[1:14:09] Speaker 1: very expensive, I forgot to mention that part. They're really expensive,
[1:14:12] Speaker 1: but super cool, so check it out. I guess they
[1:14:16] Speaker 1: were on Shark Tank. Oh gosh, ten starting at ten
[1:14:20] Speaker 1: thousand dollars. Okay, yeah, that's but if you're building a
[1:14:23] Speaker 1: peaky bar in your own house, maybe you have that.
[1:14:27] Speaker 1: I mean maybe, but this was on Shark Tank, so
[1:14:30] Speaker 1: I guess it's made the rounds. Let's go to Milton
[1:14:35] Speaker 1: in Los Angeles. Milton, what's up. You're having problems with
[1:14:38] Speaker 1: your laptop? Apparently?
[1:14:40] Speaker 3: Oh, yes, sir, thank you for taking my call. I'm
[1:14:42] Speaker 3: locked out of my laptop. I've been off my laptop
[1:14:45] Speaker 3: now for nearly two years. I'm blind. I became blind,
[1:14:48] Speaker 3: so my wife is my eyes and the ears. So
[1:14:52] Speaker 3: I no longer have my email address on my cell
[1:14:55] Speaker 3: phone number that I had at the time in which
[1:14:57] Speaker 3: I could access that information to go into it. We
[1:15:01] Speaker 3: would ask you for your past, uh for you know
[1:15:03] Speaker 3: what you have as a uh password? You know for
[1:15:06] Speaker 3: your password?
[1:15:07] Speaker 4: Uh?
[1:15:07] Speaker 3: You know. I can't think of how to say it now.
[1:15:09] Speaker 1: You can't recover it is. You don't have access to
[1:15:11] Speaker 1: anything you need right now.
[1:15:13] Speaker 3: I need everything I have on it, you do, yes,
[1:15:16] Speaker 3: I need everything that I don't want to lose that
[1:15:18] Speaker 3: data that I have on my laptop. Have it totally
[1:15:20] Speaker 3: cleaned out. Uh, I'm not trying to keep it.
[1:15:23] Speaker 1: That's what I was going to ask you. Do you
[1:15:25] Speaker 1: care about the stuff that's on the laptop, because.
[1:15:27] Speaker 3: Absolutely I need that, sir, because this is my business.
[1:15:30] Speaker 3: I was I was at a business meeting out of
[1:15:32] Speaker 3: state at the time. And a lot of information I
[1:15:35] Speaker 3: had on as related to my business, as well as
[1:15:38] Speaker 3: some other information that I don't want to How you
[1:15:41] Speaker 3: what have you.
[1:15:41] Speaker 1: Done with your business in the past two years.
[1:15:43] Speaker 3: It's also well, I have a business partner. I have
[1:15:45] Speaker 3: a business partner. Uh they they you know, they're doing
[1:15:51] Speaker 3: their thing now because I was the primary member of
[1:15:54] Speaker 3: the company. Uh And they were my partner and I
[1:15:57] Speaker 3: came in through my membership. But the bottom bosts down
[1:16:01] Speaker 3: to me.
[1:16:01] Speaker 1: But the bottom line is you want to you need
[1:16:04] Speaker 1: this information on the computer, but you can't get in.
[1:16:07] Speaker 1: Is this a what type of computer is this?
[1:16:09] Speaker 3: It's a Dell laptop computer.
[1:16:11] Speaker 1: Okay, so it's a window it's running Windows. Yeah, and
[1:16:14] Speaker 1: you just forgot the Windows password.
[1:16:16] Speaker 3: Well, I forgot the passport to unlock my computer. Period.
[1:16:21] Speaker 3: We open it up and power it up, and uh,
[1:16:24] Speaker 3: I can't even access anything. So I can't do anything.
[1:16:30] Speaker 3: My wife, you know, she don't know the information. She's
[1:16:33] Speaker 3: my eyes and the ears you'd say everything, and she
[1:16:36] Speaker 3: would be my hands on computer. She with my hands
[1:16:38] Speaker 3: on on the laptop itself. Uh So I I just
[1:16:43] Speaker 3: don't know that. I don't want to take it to
[1:16:44] Speaker 3: the geek squad or something like that, because I know
[1:16:46] Speaker 3: I was thinking about the IT company, but I don't.
[1:16:48] Speaker 3: I don't know exactly what I should do.
[1:16:52] Speaker 1: Well, I look, I mean, you could try recovering the password.
[1:16:55] Speaker 1: It depends if it's if the password is linked to Windows.
[1:16:59] Speaker 1: You could try recovering the password through Windows recovery. But
[1:17:02] Speaker 1: the problem is they're going to ask to email you
[1:17:05] Speaker 1: or text you to confirm you are who you say
[1:17:08] Speaker 1: you are.
[1:17:09] Speaker 3: And if you exactly and I went through that, agree.
[1:17:11] Speaker 1: Now you did? Okay, okay, so if you can't yeah, right,
[1:17:13] Speaker 1: So now it's like, well, if we can't do that,
[1:17:16] Speaker 1: was there any way to say on that form, hey
[1:17:18] Speaker 1: I don't have any of this information, like I don't
[1:17:20] Speaker 1: have access, is there another way you can authorize me?
[1:17:23] Speaker 1: Did you see that?
[1:17:25] Speaker 10: No?
[1:17:25] Speaker 3: I didn't see that. I remember in the past it
[1:17:27] Speaker 3: would ask like okay, what city were you born? Or
[1:17:30] Speaker 3: what's right?
[1:17:31] Speaker 4: Right?
[1:17:31] Speaker 3: They would ask you private questions like that, which I
[1:17:33] Speaker 3: have those answers to those questions. I didn't forget any
[1:17:36] Speaker 3: of that, of course, but even get to that point, well, okay,
[1:17:40] Speaker 3: so what I would do is try this again.
[1:17:42] Speaker 1: You your wife does she can she still help you out? Okay, perfect,
[1:17:48] Speaker 1: So I would say, have her go on that site.
[1:17:50] Speaker 1: And sometimes they don't make it very apparent. Sometimes you
[1:17:53] Speaker 1: may have to like put in a wrong password before
[1:17:55] Speaker 1: it gives you the option. But I would look to
[1:17:58] Speaker 1: see if there is a way that will say I
[1:18:00] Speaker 1: don't have any of that. And you can also try
[1:18:04] Speaker 1: to do this on a different You can do it
[1:18:06] Speaker 1: on a different website, like on a Do you have
[1:18:07] Speaker 1: another computer that you have access.
[1:18:09] Speaker 3: To r yes, yes, my wife.
[1:18:11] Speaker 1: Okay, so go to Okay, there's an official recover your
[1:18:15] Speaker 1: account page on the on the Microsoft website, so you
[1:18:21] Speaker 1: can go there and it's a Microsoft account recovery page. Now,
[1:18:25] Speaker 1: this is only if your account is linked to the computer.
[1:18:28] Speaker 1: If it's not, this is just a local password. This
[1:18:30] Speaker 1: is you know, that's not gonna work. But it sounds
[1:18:32] Speaker 1: like you did have it linked because you were getting
[1:18:35] Speaker 1: through all this stuff with the Windows stuff. So go
[1:18:37] Speaker 1: to that page and see if you can recover it
[1:18:39] Speaker 1: from there, and then that might work. But now here's
[1:18:42] Speaker 1: my other question. Is this computer still connected to the
[1:18:44] Speaker 1: internet somehow?
[1:18:47] Speaker 3: Yeah? I believe it is. I believe I have to
[1:18:50] Speaker 3: ask her. I believe it is. Okay, I think I'm
[1:18:52] Speaker 3: still online. Yeah, if you could power it up, turn
[1:18:54] Speaker 3: it on, power it up. Yeah, and it's just a
[1:18:57] Speaker 3: first page. But I'm sure we have an internet, we
[1:19:00] Speaker 3: have an Internet access.
[1:19:01] Speaker 1: I wish they still had a Microsoft store, like a
[1:19:04] Speaker 1: physical store, because this is the kind of thing you
[1:19:06] Speaker 1: can go to like the Microsoft store and see if
[1:19:08] Speaker 1: they can help you with But you know they got
[1:19:10] Speaker 1: rid of all those and so you can't really so
[1:19:12] Speaker 1: I think you know, your best bet would probably if
[1:19:15] Speaker 1: you can't figure this out on your own with her,
[1:19:18] Speaker 1: is to maybe bring it in somewhere and see if
[1:19:21] Speaker 1: they can help you along with this. But the reality is,
[1:19:24] Speaker 1: when you lose a password, it's it's really tricky because
[1:19:27] Speaker 1: a lot of times these things are encrypted. It's tough
[1:19:30] Speaker 1: to recover the information because the whole point of the
[1:19:33] Speaker 1: password is that it's protecting that system, right, and so
[1:19:35] Speaker 1: it it's the system is meant where it's not that
[1:19:38] Speaker 1: easy to get back in there. Now. There's ways of
[1:19:40] Speaker 1: just wiping this computer clean and you can, you know,
[1:19:43] Speaker 1: start over, but if you need that data on there,
[1:19:46] Speaker 1: it sounds to me, Milton, like you have to get
[1:19:48] Speaker 1: some professional help here. And see I'm looking, let me
[1:19:51] Speaker 1: see if this company that I like. I like this
[1:19:54] Speaker 1: you break I fixed. Sometimes they can do let's see services,
[1:19:59] Speaker 1: device recovery. Yeah, you might. You know what, you could
[1:20:02] Speaker 1: probably go to that place. Have you heard of this
[1:20:04] Speaker 1: you break I fix?
[1:20:06] Speaker 3: No, sir, I'm not familiar with that. Okay, how are
[1:20:08] Speaker 3: you spelling it?
[1:20:09] Speaker 1: You like the letter you and then it's break I fix,
[1:20:14] Speaker 1: So kind of like an iPhone you break? Yeah, I
[1:20:17] Speaker 1: get it. You get the name right, You see how
[1:20:19] Speaker 1: they came up with that. So you can find a
[1:20:22] Speaker 1: store on their website and you can. The good news
[1:20:24] Speaker 1: about them is that they will give you an estimate
[1:20:27] Speaker 1: before they before they do anything. So I think that's
[1:20:30] Speaker 1: it's very worth it to just bring your computer in.
[1:20:33] Speaker 1: It's a laptop, right, you said yes, yeah, So if
[1:20:36] Speaker 1: you can bring it into the store, they will diagnost
[1:20:38] Speaker 1: and they will say they will do a diagnostic and
[1:20:40] Speaker 1: say like, Okay, here's what you're up against, here's what
[1:20:43] Speaker 1: we can do. Here's how much it's going to cost
[1:20:44] Speaker 1: for us to do that. And I think that's probably
[1:20:46] Speaker 1: the easiest way. It sounds like you've exhausted all your options.
[1:20:50] Speaker 1: It's been two years. I think it's time to call
[1:20:52] Speaker 1: in someone that knows what they're doing here to help
[1:20:54] Speaker 1: you out.
[1:20:54] Speaker 3: So, yeah, because we look at research it companies online
[1:21:01] Speaker 3: came up with some named numbers.
[1:21:03] Speaker 1: Yeah, and you can do that too if you want
[1:21:04] Speaker 1: to use a local company that But my advice there
[1:21:08] Speaker 1: is typically to call the first two, like, go on YELP,
[1:21:12] Speaker 1: find you know, the top ones in your area, scroll
[1:21:15] Speaker 1: past the sponsored stuff, get to the ones that have
[1:21:17] Speaker 1: the most reviews, and then call the first two and
[1:21:20] Speaker 1: see which one treats you better, See which one that
[1:21:22] Speaker 1: actually answers your questions. We'll talk to you and explain
[1:21:26] Speaker 1: the process, and then go with that one, because if
[1:21:28] Speaker 1: they're not going to be nice to you and talk
[1:21:30] Speaker 1: to you and explain it all before you're a customer,
[1:21:33] Speaker 1: when you're not a customer, you know, then they're definitely
[1:21:35] Speaker 1: not going to be once you've paid them, right, So
[1:21:37] Speaker 1: you want to get someone that really is going to
[1:21:40] Speaker 1: help you there. So I would say that's probably the
[1:21:42] Speaker 1: best way to do it. At this point, the recovery
[1:21:44] Speaker 1: sounds like you've exhausted all the recovery options on the
[1:21:46] Speaker 1: computer itself online. But it's a problem. This happens. I
[1:21:51] Speaker 1: will tell you it happens to the best of us.
[1:21:53] Speaker 1: And if you need to. When you write these you
[1:21:56] Speaker 1: think you're going to remember your password for something like
[1:21:58] Speaker 1: a computer, you think about it and you're like, oh,
[1:22:00] Speaker 1: I'm never gonna forget this. I guarantee you'll forget it
[1:22:03] Speaker 1: the second you are done setting up that computer. So
[1:22:05] Speaker 1: write it down, put it in a safe place, and
[1:22:08] Speaker 1: just make sure that you have this stuff written down
[1:22:10] Speaker 1: because I get emails like this every day. People forget
[1:22:12] Speaker 1: their past codes, they forget their passwords, and it's really
[1:22:16] Speaker 1: tough to get back into these things. I'm telling you
[1:22:18] Speaker 1: that right now. Thanks for the call, Milton. Please give
[1:22:21] Speaker 1: me an update if they are able to help you
[1:22:23] Speaker 1: and how you figure that out. Eighty eight rich one
[1:22:25] Speaker 1: on one eighty eight seven four to two four one
[1:22:28] Speaker 1: zero one. Still got a lot of stories to get through,
[1:22:31] Speaker 1: and we're also later in the show going to talk
[1:22:33] Speaker 1: about the Pixel eleven. I've been using it. I absolutely
[1:22:37] Speaker 1: love it. And we've got Miriam Juar to talk about
[1:22:42] Speaker 1: the Pixel eleven. Yes, but we also have feedback later
[1:22:45] Speaker 1: in the show. One of my favorite segments. We will
[1:22:48] Speaker 1: be right back. Welcome, Welcome back to rich On Tech.
[1:22:54] Speaker 1: Rich Demro here, my mic was turned the wrong way
[1:22:58] Speaker 1: eighty eight rich one on one. Okay, I'm looking at
[1:23:03] Speaker 1: my pictures from trader Vix and Tokyo and this is
[1:23:10] Speaker 1: super odd. They have two It's the same pictures, but
[1:23:13] Speaker 1: there's two dates. So I either went there in twenty
[1:23:17] Speaker 1: seventeen or twenty fifteen. I cannot believe either way. It's
[1:23:20] Speaker 1: almost been ten years. I remember it like it was yesterday.
[1:23:22] Speaker 1: It was so exciting. I'm looking at this my tie.
[1:23:25] Speaker 1: That was Yeah, that was exciting. Let's see here. Kim
[1:23:29] Speaker 1: and I have now been talking on chat about trader
[1:23:33] Speaker 1: Vix and all the different locations for the past ten minutes.
[1:23:35] Speaker 1: All right, let's get through a few stories. We'll take
[1:23:37] Speaker 1: another call. Drone delivery coming to a town near you.
[1:23:43] Speaker 1: Both Amazon and Uber hyping up their drone delivery. Amazon
[1:23:47] Speaker 1: says Primer is going to reach five hundred its cities
[1:23:51] Speaker 1: and towns by the end of twenty twenty six, up
[1:23:53] Speaker 1: from just eleven today. How is that possible? They say
[1:23:56] Speaker 1: eligible orders can arrive in as fast as thirty minutes,
[1:23:59] Speaker 1: with more showing up in about an hour. They say
[1:24:02] Speaker 1: more than sixty percent of the items people buy most
[1:24:05] Speaker 1: on Amazon are light enough to qualify. Groceries, medications, electronics,
[1:24:09] Speaker 1: household items, Prime Memories get free drone delivery on orders
[1:24:12] Speaker 1: of fifty dollars or more. Under those prices, they have
[1:24:15] Speaker 1: to pay a little bit. Amazon's already operating in Phoenix, Tampa, Detroit, Houston, Dallas,
[1:24:20] Speaker 1: San Antonio, and Waco. Coming soon in Chicago, Atlanta, Cleveland, Syracuse,
[1:24:24] Speaker 1: and Boise. Not to be outdone, Uber Eats partnering with
[1:24:28] Speaker 1: a company called Zipline to bring drone delivery of your
[1:24:32] Speaker 1: burrito to cities across America. First Uber Eats drone deliveries
[1:24:37] Speaker 1: expected later this year. Their goal is to do get
[1:24:40] Speaker 1: this ready one million drone deliveries per day by the
[1:24:45] Speaker 1: end of twenty twenty nine. Zipline says it can deliver
[1:24:48] Speaker 1: in about five to ten minutes let's see. But yeah,
[1:24:52] Speaker 1: it's just wild. Also, Amazon, I don't know if you've
[1:24:55] Speaker 1: checked for this lately, but they just added this in
[1:24:57] Speaker 1: my area. But they've got this am Amazon Now thing,
[1:25:01] Speaker 1: And so if you go to Amazon dot com slash now,
[1:25:05] Speaker 1: I can get something delivered in twenty eight minutes. And
[1:25:07] Speaker 1: this is just regular delivery, but it's like through I
[1:25:09] Speaker 1: don't know who they send in twenty eight minutes, but
[1:25:12] Speaker 1: I can order. Look at this, I can order hummus
[1:25:14] Speaker 1: and have it delivered in twenty eight minutes. Oh, I
[1:25:16] Speaker 1: can order a steak. So these companies, this idea of
[1:25:21] Speaker 1: like instant delivery is coming fast. It is really happening.
[1:25:27] Speaker 1: Speaking of drones, Flock, this is the company that is
[1:25:30] Speaker 1: getting all the flack for those roadside license plate cameras.
[1:25:33] Speaker 1: Guess what, They're already moving on to something new, police drones.
[1:25:38] Speaker 1: So they're still doing the license plate cameras, but they're
[1:25:41] Speaker 1: already thinking about, Okay, how can we advance this. So
[1:25:44] Speaker 1: they call these dronas first responder systems. They launch when
[1:25:48] Speaker 1: a nine to one one call comes in and basically
[1:25:50] Speaker 1: it flies to the scene before the police get there.
[1:25:53] Speaker 1: Flock says the drones can fly up to sixty miles
[1:25:55] Speaker 1: an hour, operate up from four hundred feet up. They
[1:25:58] Speaker 1: have forty times zoom on them. The average arrival time
[1:26:01] Speaker 1: is about eighty six seconds, and they can read license
[1:26:05] Speaker 1: plates from the air, apparently from up to two thousand
[1:26:09] Speaker 1: feet away. Flock says this is one of the fastest
[1:26:12] Speaker 1: growing aspects of their business. And let's see one interesting stat.
[1:26:18] Speaker 1: Flock says the drone can resolve about twenty percent of
[1:26:21] Speaker 1: calls without sending an officer. Oh that's what they're doing. Okay,
[1:26:24] Speaker 1: saves money because basically the drone goes there, the AH
[1:26:29] Speaker 1: and the dispatches like, okay, everything looks good there, we
[1:26:32] Speaker 1: don't have to send someone. All right, that's interesting. Rich
[1:26:36] Speaker 1: on Tech is sponsored by Incogni. Did you hear that?
[1:26:40] Speaker 1: Listen very carefully. That's my phone. Yeah. I've got three
[1:26:44] Speaker 1: of them sitting right here. And that's literally what it
[1:26:46] Speaker 1: sounds like. No scam calls, no scam text. I love
[1:26:49] Speaker 1: the silence. My phone is silent. Your phone probably not
[1:26:53] Speaker 1: as quiet. Here's why data brokers are selling your personal
[1:26:57] Speaker 1: information like there's no tomorrow. It's your phone number, it's
[1:27:00] Speaker 1: your home address, your email, your family members, your political affiliations,
[1:27:03] Speaker 1: even where you bank. The scammers that are blown up
[1:27:06] Speaker 1: your phone, they did not get lucky. They bought your
[1:27:08] Speaker 1: information and they will keep buying it over and over
[1:27:11] Speaker 1: until you make it stop like I did. Within Cogniti's
[1:27:14] Speaker 1: help in Cognate automatically removes your personal information from hundreds
[1:27:18] Speaker 1: of data brokers and those people search sites. You know
[1:27:21] Speaker 1: when you search your name, Come on, you've done it.
[1:27:23] Speaker 1: You know you have you search your own name, and
[1:27:25] Speaker 1: it's got your address, it's got to where you live,
[1:27:27] Speaker 1: it's got all the people you've ever lived with, your roommates,
[1:27:29] Speaker 1: your family members. In cognate sends the legal removal requests,
[1:27:34] Speaker 1: and then they follow up and keep monitoring, so your
[1:27:37] Speaker 1: info stays off those lists. If scammers can't find you,
[1:27:41] Speaker 1: they can't target you. If spammers can't find you, they
[1:27:44] Speaker 1: can't bother you. So get sixty percent off right now
[1:27:47] Speaker 1: at in cogni dot com slash rich. That's in cognate
[1:27:51] Speaker 1: dot com slash rich i n cog ni dot com
[1:27:55] Speaker 1: slash rich. Because the sweetest sound your phone can make
[1:27:59] Speaker 1: is nothing at all. Speaking of phones, let's go to
[1:28:03] Speaker 1: line too. Let's see here, we've got Kathy in Victorville.
[1:28:08] Speaker 1: Welcome to the show. Hello, Hi, Kathy, what's up?
[1:28:13] Speaker 10: I missed part of your show today. They were talking
[1:28:18] Speaker 10: about scams, yes, and I was thinking, I don't know
[1:28:22] Speaker 10: if anybody else called in on this, but I got
[1:28:25] Speaker 10: a phone call this week or the end of last week,
[1:28:28] Speaker 10: and I don't normally answer the numbers when they come up,
[1:28:33] Speaker 10: and I don't know who it is. I left leave
[1:28:35] Speaker 10: on that stage, but I accidentally picked this one up
[1:28:38] Speaker 10: and they asked for me by name, personal last name,
[1:28:43] Speaker 10: and I asked them who was calling. They said they
[1:28:49] Speaker 10: didn't identify other than that, they said they were a
[1:28:52] Speaker 10: Medicare provider and they were calling because they wanted to
[1:28:58] Speaker 10: us find out if I receiving my new Medicare card.
[1:29:03] Speaker 1: Is that true?
[1:29:04] Speaker 3: I just.
[1:29:06] Speaker 10: I just told them I wasn't aware that I needed
[1:29:08] Speaker 10: a new Medicare card, and then they hung up on me.
[1:29:12] Speaker 10: So I actually felt like they were trying to verify
[1:29:16] Speaker 10: or get my Medicare number. Probably, so I don't know
[1:29:23] Speaker 10: if that's in their scam going around that.
[1:29:27] Speaker 1: I have not heard of that one, but it does
[1:29:30] Speaker 1: not surprise me, and so I think what's happening is okay,
[1:29:35] Speaker 1: so I'm looking up, yeah, okay, So it's probably at
[1:29:39] Speaker 1: the end of the day, they probably want you to
[1:29:41] Speaker 1: either do something where you're handing over your personal information,
[1:29:45] Speaker 1: they're charging you some sort of fee, or they are
[1:29:49] Speaker 1: asking you to activate a card. I guess they did
[1:29:52] Speaker 1: reissue some Medicaid cards or Medicare cards for people, so
[1:29:56] Speaker 1: that could be maybe related to this. And there's you know,
[1:29:59] Speaker 1: the other thing is like anytime there's a scam, there's
[1:30:02] Speaker 1: always like some aspect of truth, and that's what they're
[1:30:04] Speaker 1: sort of twisting to get your attention. So they may
[1:30:07] Speaker 1: have sent out new cards in the past couple of years,
[1:30:09] Speaker 1: and now they're saying like, oh, you have to do this,
[1:30:11] Speaker 1: But I think you did the right thing. The fact
[1:30:13] Speaker 1: that it came from a random number, the fact that
[1:30:15] Speaker 1: they hung up on you tells me that they were
[1:30:18] Speaker 1: probably up to no good. So you did the right thing, Kathy,
[1:30:21] Speaker 1: And yeah, stay safe out there. It's it's it's really bad.
[1:30:27] Speaker 1: Coming up next, we are going to talk about the
[1:30:29] Speaker 1: Pixel eleven. Right here, I'm rich on Tech. Welcome back
[1:30:34] Speaker 1: to rich On Tech. One quick story before we get
[1:30:37] Speaker 1: to Miriam Jouir and the Pixel eleven. The FDA has
[1:30:44] Speaker 1: cleared a robot that can draw your blood. It's called
[1:30:47] Speaker 1: a Letta. It's the first standalone robot that can draw
[1:30:50] Speaker 1: blood from your arm without hands on help from a person.
[1:30:53] Speaker 1: Would you use this, Well, you're probably gonna have to
[1:30:56] Speaker 1: in the future if they have their way. It uses
[1:30:58] Speaker 1: infrared and ultra to find a vein in your arm
[1:31:01] Speaker 1: and to make sure it's not an artery. Yeah, that
[1:31:03] Speaker 1: would be a mistake. Whoops, hit the wrong thing. Does
[1:31:08] Speaker 1: the whole process on its own. Puts the armband, cleans
[1:31:10] Speaker 1: the skin, puts the needle in, swaps the collection tubes,
[1:31:13] Speaker 1: disposes of the needle, puts on a band aid. Now
[1:31:16] Speaker 1: here is the reason why I think this is probably
[1:31:18] Speaker 1: gonna happen, because get this, one person can oversee up
[1:31:22] Speaker 1: to three machines at once, and that's what the world
[1:31:26] Speaker 1: is all about saving money. So yeah, the machine's expensive,
[1:31:29] Speaker 1: but at the end of the day, you need one person,
[1:31:31] Speaker 1: one professional, to monitor three machines, so that means more
[1:31:35] Speaker 1: people can get their blood drawn at once. Anyway, it's
[1:31:38] Speaker 1: called the Aletta. Yes, I will try this out for
[1:31:41] Speaker 1: a TV segment once there's one in our area. And
[1:31:44] Speaker 1: believe me, we've all had that experience where they're trying
[1:31:46] Speaker 1: to get the vein the blood out of the vein.
[1:31:47] Speaker 1: It doesn't work the first time, so I don't think
[1:31:50] Speaker 1: the robot's going to mess up ever. All right, joining
[1:31:54] Speaker 1: me now, Miriam Joir, Tank Girl, t NKGRL. It's got
[1:32:00] Speaker 1: our own podcast which I was on recently. It was excellent,
[1:32:05] Speaker 1: the Mobile Tech podcast. Thanks for joining me, Hi Rich.
[1:32:09] Speaker 1: We talked about this very topic the Pixel eleven, and
[1:32:13] Speaker 1: this was before I had mine. I don't know if
[1:32:15] Speaker 1: you had yours. I think you did.
[1:32:18] Speaker 6: I'm not sure I did, no, because I didn't get
[1:32:20] Speaker 6: it until the day of the announcement or the day
[1:32:22] Speaker 6: after the twelfth or thirteenth.
[1:32:24] Speaker 3: Yep.
[1:32:24] Speaker 1: Now you are a pixel fanatic. I would call you, well,
[1:32:29] Speaker 1: maybe not fanatic, but you like your pixel in general.
[1:32:32] Speaker 1: So you're gonna be a little biased in this, But
[1:32:35] Speaker 1: I think you're gonna be truthful in the fact that
[1:32:38] Speaker 1: I'm going to challenge you. I love this phone. I'm
[1:32:40] Speaker 1: just gonna put that out there. I love the Pixel eleven.
[1:32:43] Speaker 6: I think, you know, I want to be clear to
[1:32:45] Speaker 6: your audience that I'm I'm a comment of in a
[1:32:48] Speaker 6: you know, basically in a cult. I don't want to
[1:32:50] Speaker 6: be in the cult.
[1:32:52] Speaker 4: You know.
[1:32:52] Speaker 6: I review all phones. I like a lot of phones,
[1:32:54] Speaker 6: but I my daily phone, my main phone, is always
[1:32:57] Speaker 6: a Pixel, and I'm I feel trapped, to be honest,
[1:32:59] Speaker 6: it's for many things, the best phone, but I do
[1:33:03] Speaker 6: overall think that the experience, and it's not just AI here,
[1:33:07] Speaker 6: all of it is really cohesive and coherent. It's the
[1:33:11] Speaker 6: closest we have I think in Android land to using
[1:33:13] Speaker 6: an iPhone or the Apple ecosystem.
[1:33:15] Speaker 1: Yeah, one hundred percent. I would agree with that. And
[1:33:17] Speaker 1: that's the thing. Like this phone. It's underpowered, you know,
[1:33:21] Speaker 1: it's not got the best hardware, but the overall experience
[1:33:25] Speaker 1: is so good that I can't get enough of it.
[1:33:29] Speaker 1: Like I'm sitting here, I'm like, I want to not
[1:33:31] Speaker 1: like this phone because it doesn't have the raw horsepower,
[1:33:33] Speaker 1: it doesn't have the best cameras, but like somehow it
[1:33:37] Speaker 1: works and it's like my favorite phone of the year
[1:33:40] Speaker 1: every single time. So I've been using the Pixel eleven Pro.
[1:33:43] Speaker 1: That's the one that I got. Do you have all
[1:33:44] Speaker 1: of them?
[1:33:45] Speaker 4: No?
[1:33:46] Speaker 6: I have the eleven, the eleven Pro Excel, and then
[1:33:49] Speaker 6: the eleven Pro Full, So you're you know, we're kind
[1:33:52] Speaker 6: of like complementing each other here.
[1:33:54] Speaker 1: And I usually go with a larger sized phone. This
[1:33:56] Speaker 1: is the first time I've had a smaller phone, and
[1:33:58] Speaker 1: it's it's kind of nice because it's so easy. Yeah,
[1:34:02] Speaker 1: like handle, So tell me what's your first impression of
[1:34:06] Speaker 1: this year's devices.
[1:34:08] Speaker 6: I think for me, they're very iterative, like when we
[1:34:11] Speaker 6: went from nine to ten last year, and I tend
[1:34:13] Speaker 6: to upgrade my own personal Pixel every two years because
[1:34:16] Speaker 6: I mean, I have access right, I could upgrade every year.
[1:34:18] Speaker 6: It's just I went from eight Pro to ten pro
[1:34:21] Speaker 6: Excel and it was a big jump, but nine to
[1:34:24] Speaker 6: ten was a big jump. I feel that ten to
[1:34:26] Speaker 6: eleven isn't as big of a jump in terms of
[1:34:28] Speaker 6: the hardware, but it's the software, and the ten phones
[1:34:31] Speaker 6: are going to get that software. So if you're on
[1:34:32] Speaker 6: a ten right now, you don't need DRUP grade on
[1:34:34] Speaker 6: a nine. Maybe I'm not sure if they'll support ten
[1:34:36] Speaker 6: CERG four, which is a two year old chip now.
[1:34:38] Speaker 6: But it's the experience like Rambler for example.
[1:34:41] Speaker 3: Nice.
[1:34:42] Speaker 6: I mean, I want to ramble all day about Rambler.
[1:34:44] Speaker 1: It's the best thing ever. I was saying this on
[1:34:46] Speaker 1: the show. I'm replying to so many more emails quickly
[1:34:50] Speaker 1: because I know I can just ramble off something and
[1:34:53] Speaker 1: it's going to be perfect in my Gmail and I
[1:34:55] Speaker 1: can send the email versus you know, when I'm on
[1:34:58] Speaker 1: my iPhone. It's like dictation. Even though it's gotten better
[1:35:01] Speaker 1: in iOS twenty seven, it's still slow, it's still not
[1:35:04] Speaker 1: very good, and it gets a lot wrong. But Rambler
[1:35:06] Speaker 1: is like and we've had Ai text to voice keyboards,
[1:35:09] Speaker 1: which is fine, but it's it's just the fact that
[1:35:12] Speaker 1: it's built in makes it so easy.
[1:35:15] Speaker 6: I mean, it's just that probably is the best feature
[1:35:17] Speaker 6: I think for me. And then there's a bunch of little,
[1:35:19] Speaker 6: you know, camera improvements terms of softer I'm not talking
[1:35:22] Speaker 6: about hardware here, because there's some hardware improvements as well,
[1:35:24] Speaker 6: which I think has significance. The camera is slightly better
[1:35:27] Speaker 6: in terms of like physical you know, sensor size and
[1:35:30] Speaker 6: stuff like that, but overall, it's really the software that
[1:35:32] Speaker 6: makes the difference these days on cameras, and in this case,
[1:35:35] Speaker 6: it's not the way the images are processed so much.
[1:35:38] Speaker 6: It's more the I mean, there is the looks right,
[1:35:41] Speaker 6: which is are a big new thing love, but I'm
[1:35:43] Speaker 6: talking more about like the Creator Suite and more importantly
[1:35:47] Speaker 6: magic capture. I think for many people, I'm not that
[1:35:50] Speaker 6: person because I have kids, I don't have pets, because
[1:35:52] Speaker 6: I travel too much. But I do think that for
[1:35:54] Speaker 6: people who just want to capture a moment like a
[1:35:57] Speaker 6: birthday or you know, like you always miss something right
[1:36:00] Speaker 6: because you're not fast enough or and this is where
[1:36:04] Speaker 6: I think magic capture comes in.
[1:36:05] Speaker 1: Oh my gosh, I was using it live. I love it.
[1:36:07] Speaker 1: I absolutely love it. In fact, tonight we're going to
[1:36:09] Speaker 1: celebrate a couple of birthdays, and I'm curious to see
[1:36:13] Speaker 1: because I think I realized that's the perfect that's the
[1:36:16] Speaker 1: perfect excuse to use it is when someone's blowing out candles, right,
[1:36:20] Speaker 1: Like that's really I mean, there's a million ways you
[1:36:23] Speaker 1: can use it, like I used it. My kid was
[1:36:24] Speaker 1: playing karate the other day, and somehow it gets better
[1:36:28] Speaker 1: pictures than you would get by snapping the shutter yourself.
[1:36:32] Speaker 6: I feel like, yeah, I think it's it's a very
[1:36:35] Speaker 6: clever way of using AI. And and you know, I
[1:36:38] Speaker 6: think this is the thing like a lot of people
[1:36:40] Speaker 6: are like, you know, I'm not anti AI, but I
[1:36:42] Speaker 6: do have reservations about how the general direction of AI
[1:36:46] Speaker 6: is taking, especially generative yah As a creator, you know,
[1:36:48] Speaker 6: I don't like my stuff being taken to teach LMS
[1:36:51] Speaker 6: how to you know, mimic my voice or whatever. That's
[1:36:53] Speaker 6: not cool. But at the same time, you know, Google's
[1:36:56] Speaker 6: really showing with these features, and not just Gemini, but
[1:36:59] Speaker 6: all these features, the cohesiveness that experience I was talking
[1:37:02] Speaker 6: about the beginning, they're really showing that you can use
[1:37:05] Speaker 6: AI in a meaningful way for a lot of people.
[1:37:07] Speaker 6: And I think you know magic captures an example of that.
[1:37:10] Speaker 6: Rambles another example of that.
[1:37:12] Speaker 1: And just in case you don't know what magic capture is,
[1:37:14] Speaker 1: it's basically like it's almost like a magic like you're
[1:37:16] Speaker 1: shooting a video basically, but you don't have to really
[1:37:19] Speaker 1: think about the angles or how you know framing, because
[1:37:23] Speaker 1: the AI is going to go through and look for
[1:37:25] Speaker 1: the best frames, like it's going to find like the
[1:37:27] Speaker 1: moments in that video.
[1:37:29] Speaker 6: Best clips, best photos. And the best part too, is
[1:37:32] Speaker 6: it does it automatically. But you can go back later
[1:37:35] Speaker 6: and say, hey, this part I'd really like, and you're
[1:37:37] Speaker 6: not selecting a photo. You're letting the AI kind of
[1:37:40] Speaker 6: pick that best exact frame of that photo. It's not
[1:37:43] Speaker 6: you can say like, oh I like that part and
[1:37:45] Speaker 6: they'll say, okay, this is the exact shot that I
[1:37:47] Speaker 6: should grab, and it does that, and I think nobody
[1:37:49] Speaker 6: has time for that, right, Like you know in the
[1:37:52] Speaker 6: old days, the head that feature and picks al where
[1:37:54] Speaker 6: you could we're showing five different choices, but you still
[1:37:57] Speaker 6: have to make a decision. And I know that some
[1:38:00] Speaker 6: of us like that, like I'd like to be my
[1:38:02] Speaker 6: own artistic director, right, But I think a lot of people,
[1:38:05] Speaker 6: families people are busy, they just want that thing right,
[1:38:09] Speaker 6: and that's where magic capture just shines.
[1:38:11] Speaker 1: So my biggest issue is always the same every year.
[1:38:14] Speaker 1: It's the raw performance of this time price. Now I
[1:38:17] Speaker 1: get it day to day. If you're just doing your email,
[1:38:19] Speaker 1: you're doing social media, whatever, it's all fine. But there
[1:38:22] Speaker 1: are some moments where you're sitting there going this thing
[1:38:24] Speaker 1: is slower than the iPhone, it's slower than a Samsung,
[1:38:28] Speaker 1: and it's frustrating because it's Google, like they have the
[1:38:31] Speaker 1: ability to create a great chip that should be fast.
[1:38:34] Speaker 1: So do you feel like the performance is a reason
[1:38:36] Speaker 1: why someone should stay away from this device.
[1:38:38] Speaker 6: I don't think so, but I think that it depends.
[1:38:41] Speaker 6: I think if you're a gamer and you play a
[1:38:42] Speaker 6: lot of games on your phones, like hardcore, like you
[1:38:44] Speaker 6: really play games, like you're not just playing casual like
[1:38:48] Speaker 6: word all. You know, you want to really do this
[1:38:51] Speaker 6: high graphic content games. I would stay away from Pixel
[1:38:54] Speaker 6: for that. And I think this is an area that
[1:38:57] Speaker 6: Google cores solve in five seconds flat. It could be arguing,
[1:39:01] Speaker 6: and I just had this conversation with David Coogan, the Unlocker,
[1:39:03] Speaker 6: on my podcast this week. It could be argued that
[1:39:06] Speaker 6: we can't do Rambler and Magic capture without the tensor chip.
[1:39:10] Speaker 6: But I don't think that's true. I think that the
[1:39:12] Speaker 6: chips from the competition, Qualcum and media Tech could be
[1:39:15] Speaker 6: used by Google to create a phone that has the
[1:39:18] Speaker 6: performance of gaming that you need and can still do
[1:39:21] Speaker 6: those features if they collaborated with the chip manufacturer to
[1:39:25] Speaker 6: optimize the software to run on those chips. And they
[1:39:27] Speaker 6: just don't want to do that because somehow they're kind
[1:39:30] Speaker 6: of like in tunnel vision about their tensor chips. And
[1:39:33] Speaker 6: it's funny because I'm wearing a Pixel watch right now.
[1:39:35] Speaker 6: It has the Quantcum chip in it, and it's one
[1:39:38] Speaker 6: of the best Android watches you can buy today, and
[1:39:40] Speaker 6: I'm like, you're doing It's not Dragon already, Qualcom, why
[1:39:43] Speaker 6: don't you do that on your phones.
[1:39:45] Speaker 8: I think they're.
[1:39:46] Speaker 6: Eventually going to turn around on this. I don't think
[1:39:48] Speaker 6: the tensor is bringing anything special to Pixel and you
[1:39:51] Speaker 6: know they want us to think that, but I don't
[1:39:52] Speaker 6: think it's happening, and it's a hindrance more than anything else.
[1:39:55] Speaker 1: I agree. All right, I got about a minute left.
[1:39:57] Speaker 1: Give me your guidance, your purchase guidance for the average
[1:40:00] Speaker 1: person should they upgrade, should they get a pixel why.
[1:40:04] Speaker 6: I think if you're out of pixel eight or nine,
[1:40:07] Speaker 6: it's worth upgrading. If your budget is limited, the eleven
[1:40:10] Speaker 6: will do everything you needed to do, has a rambler,
[1:40:13] Speaker 6: it has Magic Capture, it does have some other stuff,
[1:40:15] Speaker 6: but don't worry about that. If you need the bigger phone,
[1:40:18] Speaker 6: the Pro Excel makes sense. I think the folding phone
[1:40:21] Speaker 6: is really great, but again I think if you're spending
[1:40:24] Speaker 6: that kind of money, get a Samsung folding phone. It's
[1:40:26] Speaker 6: a better experience overall, simply because you know, it's a
[1:40:30] Speaker 6: lot of money for.
[1:40:31] Speaker 1: Fast They look great and it's it's really to me,
[1:40:35] Speaker 1: this is an effortless device. It just works. And I
[1:40:38] Speaker 1: think if you're if you're not like obsessed with iPhone
[1:40:41] Speaker 1: or you have to have a Samsung, I really do
[1:40:43] Speaker 1: think that this is one of the best mobile experiences
[1:40:48] Speaker 1: you can get in America.
[1:40:50] Speaker 6: Agreed. And I think, you know, to wrap up, I
[1:40:53] Speaker 6: think that if you're getting the pixels right now, you're
[1:40:56] Speaker 6: going to get some of the most consistent pictures. Like
[1:40:58] Speaker 6: if you used to that on an iPhone, you say,
[1:41:00] Speaker 6: in of switching, you're not going to lose that. And
[1:41:02] Speaker 6: I don't think even Samsung gets that.
[1:41:04] Speaker 1: Yeah, I would agree with that. All right, Miriam, thanks
[1:41:06] Speaker 1: so much for joining me. Miriam. Check out the podcast.
[1:41:09] Speaker 1: It is the Mobile Tech Podcast. You can search for
[1:41:13] Speaker 1: it in any audio app. Miriam Joir, thanks so much
[1:41:17] Speaker 1: for joining me today. Really appreciate it. Thanks, Rach take care.
[1:41:19] Speaker 1: All right, coming up, it is time once again to
[1:41:23] Speaker 1: open up the feedbag. These are the emails, the comments,
[1:41:27] Speaker 1: the questions that you send to me each week, and
[1:41:30] Speaker 1: where are they? It just seems to get more involved
[1:41:34] Speaker 1: every week. I We'll try to get through as many
[1:41:36] Speaker 1: as I can. Right here, I'm rich on Tech. Welcome
[1:41:40] Speaker 1: back to rich on Tech. We're gonna get right into
[1:41:42] Speaker 1: the feedbag because it is overflowing. This week, we got
[1:41:48] Speaker 1: a bunch of emails about electronics stores across the country.
[1:41:53] Speaker 1: I mentioned how there is a lack of stores after
[1:41:56] Speaker 1: you know, Fries and all these other places went out
[1:41:58] Speaker 1: of business. Radio Chew Craig wrote, there's a great little
[1:42:02] Speaker 1: electronics store in coast to Mesa called Marvac. They've got
[1:42:05] Speaker 1: everything from connectors and cables to switches, tim and where
[1:42:11] Speaker 1: to see. We use JK Electronics in Westminster. Not as
[1:42:15] Speaker 1: good as Orvak was, but still a good option and
[1:42:17] Speaker 1: more importantly, it's still open. Charlie again, another vote for
[1:42:21] Speaker 1: Marvak and Coasta Mesa Herb in Youngstown, Ohio. Check out
[1:42:27] Speaker 1: Armies aar M I E. S. Electronics is basically an
[1:42:31] Speaker 1: electronics parts supermarket. Brad Elliott Electronics and Tucson is excellent.
[1:42:36] Speaker 1: They're online as well. There's also a surplus electronics and
[1:42:38] Speaker 1: aviation store next door. So basically, yes, there are still
[1:42:42] Speaker 1: places where you can find these, you know, like Nerd
[1:42:46] Speaker 1: Heaven stores, you know like that. Just we love, just
[1:42:48] Speaker 1: like perusing the aisles and finding all this random stuff.
[1:42:52] Speaker 1: Not as many as there used to be, but they're
[1:42:54] Speaker 1: still out there. Thanks for the emails, Kathleen. I listened
[1:42:57] Speaker 1: to the show a lot. I hadn't heard about this
[1:42:58] Speaker 1: scam I fell for. I was visiting a website. Showed
[1:43:01] Speaker 1: one of those cloud Flare pages asking if I was human.
[1:43:04] Speaker 1: I clicked yes. It asked me to do more things,
[1:43:06] Speaker 1: including typing codes. I trusted the site, so I went
[1:43:09] Speaker 1: with it. Later, a scan found a trojan on my computer.
[1:43:12] Speaker 1: I spent the day cleaning up everything, changing my passwords.
[1:43:15] Speaker 1: I learned this called a clickfix or fake capture attack.
[1:43:18] Speaker 1: Definitely something your listeners should watch out for. Yes, thank you, Kathleen.
[1:43:22] Speaker 1: I actually made a video about this on my Instagram
[1:43:24] Speaker 1: because of you, so I explained this scam and what
[1:43:27] Speaker 1: to look out for. Go to my Instagram at Richon
[1:43:29] Speaker 1: Tech to find it. Thank you, Kathleen. I'm sorry that
[1:43:31] Speaker 1: happened to you.
[1:43:33] Speaker 3: Phil.
[1:43:34] Speaker 1: Here's a quick Windows eleven tip. The Snipping tool can
[1:43:37] Speaker 1: help grab text from places where you normally can't select
[1:43:40] Speaker 1: or copy it. Press the print screen key, open up
[1:43:43] Speaker 1: the Snipping tool, choose scan text, and then selecting copy
[1:43:47] Speaker 1: whatever text you need. My colleagues didn't know about this feature.
[1:43:50] Speaker 1: I figured your listeners might not either. Yes, that's a
[1:43:53] Speaker 1: good feature to know. It's a good way to get
[1:43:55] Speaker 1: around when you can't copy and paste something. I use
[1:43:58] Speaker 1: what's on Chrome. They have something called the Google Lens
[1:44:01] Speaker 1: that lets you basically copy and paste any text, even
[1:44:05] Speaker 1: on a picture. So you can add that to your toolbar.
[1:44:08] Speaker 1: Robert and Ridgecrest My sixty four gigabyte iPhone didn't have
[1:44:11] Speaker 1: enough space for an iOS update, so Apple suggested offloading apps.
[1:44:15] Speaker 1: I did that and later discovered some of the apps
[1:44:17] Speaker 1: are no longer available, so I couldn't reinstall them. More recently, though,
[1:44:20] Speaker 1: I tried updating through Amazing on my Windows PC. It
[1:44:23] Speaker 1: successfully installed the newer version of iOS without offloading anything
[1:44:27] Speaker 1: from my computer. So if your phone is your iPhone
[1:44:30] Speaker 1: is too full to update normally using a computer, maybe
[1:44:33] Speaker 1: another option. Yes, you can update through a macro PC
[1:44:36] Speaker 1: if you don't have enough space, not just through Amazing.
[1:44:39] Speaker 1: You can actually just use Apparently I've not done this,
[1:44:41] Speaker 1: but apparently you can just use a finder on a macro.
[1:44:45] Speaker 1: iTunes on a PC and the computer downloads the update
[1:44:47] Speaker 1: files to your The computer downloads the update files instead
[1:44:52] Speaker 1: of your phone, so basically it bypasses all the device
[1:44:55] Speaker 1: storage limits. So if you need to do that, that's
[1:44:57] Speaker 1: a good tip. Gary and Scottsdale go Larding your recent
[1:45:00] Speaker 1: discussion about air tags, I think people should avoid putting
[1:45:03] Speaker 1: trackers where they're easy to spot. A thief can simply
[1:45:05] Speaker 1: remove a visible air tag. A hide mine in my luggage,
[1:45:08] Speaker 1: including behind the liner. I've hidden one inside the padded
[1:45:11] Speaker 1: handle of my briefcase. When I ship boxes, I'll tape
[1:45:14] Speaker 1: an air tag inside those two. Well, Gary, now you
[1:45:17] Speaker 1: just gave away your hiding spots. But hopefully that shouldn't
[1:45:20] Speaker 1: be a big deal. John and Yukon, Oklahoma. You've recently
[1:45:25] Speaker 1: had a caller looking for a replacement from Microsoft Publisher.
[1:45:28] Speaker 1: Another option is to buy an older version of Office
[1:45:30] Speaker 1: instead of subscribing. I'm still using Office twenty thirteen including
[1:45:34] Speaker 1: publisher to produce a monthly newsletter from a bike club
[1:45:36] Speaker 1: and it works great. You can find older copies for
[1:45:39] Speaker 1: sale online, but you need to make sure you're finding
[1:45:41] Speaker 1: a legitimate licensed copy with a valid product key. Yeah.
[1:45:45] Speaker 1: I mean, I don't think the publisher program is going
[1:45:46] Speaker 1: to stop working unless you're subscribing. But if you have
[1:45:50] Speaker 1: the actual software, it should continue to work, right. Bob
[1:45:53] Speaker 1: and Charlotte, North Carolina, regular emailer to the show for
[1:45:57] Speaker 1: listeners looking for electronic treasures. Don't forget about ham fests.
[1:46:01] Speaker 1: What is that a bunch of pigs? No, you don't
[1:46:04] Speaker 1: need It's an amateur radio thing. You don't need an
[1:46:07] Speaker 1: amateur radio license to attend. I think of them as
[1:46:10] Speaker 1: a mix of a trade show and a flea market
[1:46:12] Speaker 1: for radio gear, electronics parts, and all kinds of RF equipment.
[1:46:17] Speaker 1: Many are annual events put on by nonprofit amateur radio clubs.
[1:46:21] Speaker 1: The website aair rl dot org is a good place
[1:46:25] Speaker 1: to look for ham fests. No bacon there, just electronics.
[1:46:30] Speaker 1: Come to a ham fest. It's delicious, Jane, I always
[1:46:35] Speaker 1: listen to your podcast. I'd love to leave a rave review,
[1:46:38] Speaker 1: but I haven't been able to figure it out. I
[1:46:40] Speaker 1: listen on Apple Podcasts. I'm eighty nine years old. I
[1:46:42] Speaker 1: love technology and I keep up the best as I can.
[1:46:45] Speaker 1: Can you educate me on how to leave a review?
[1:46:47] Speaker 1: So on iPhone, open up Apple Podcasts, search for my show.
[1:46:51] Speaker 1: Once you find it, scroll down to ratings and reviews. Okay,
[1:46:56] Speaker 1: that's all the way at the bottom, I see oh,
[1:46:57] Speaker 1: and then it says tap write a review and then
[1:47:00] Speaker 1: hit submit. If you want a shortcut, there's a website
[1:47:04] Speaker 1: called rate this podcast. By the way, my pal Jefferson
[1:47:07] Speaker 1: Graham friend of the show. He said it was really
[1:47:09] Speaker 1: impossible to do this on the desktop, So do it
[1:47:12] Speaker 1: on your phone. Yeah not you, You're not allowed to.
[1:47:16] Speaker 1: It's like employees can't do it. Yeah, sorry, Bobo, Steve.
[1:47:21] Speaker 1: I've been listening to tech shows on KFI since the
[1:47:23] Speaker 1: early days. I think this is the best show for
[1:47:27] Speaker 1: listener interaction and news about what's happening in technology. It's
[1:47:30] Speaker 1: down to earth, easy to share, with others and covers
[1:47:32] Speaker 1: what works and what doesn't, whether Apple, Android or Linux.
[1:47:36] Speaker 1: Oh I'd probably Linux thing I'm not sure about. Thank
[1:47:39] Speaker 1: you for always being honest and straightforward with your information. Steve,
[1:47:42] Speaker 1: Thank you you made my day. Charles with a tech
[1:47:47] Speaker 1: dad joke in Shelby, North Carolina. What do you call
[1:47:50] Speaker 1: B that lives in America? USB? What do you call
[1:47:57] Speaker 1: a BC that lives in America? USBC? Gerald, I'm a
[1:48:02] Speaker 1: few weeks behind, but if nobody's mentioned it, Wapo Conetta,
[1:48:07] Speaker 1: Ohio is pronounced Wapakonetta, I think I probably still got
[1:48:11] Speaker 1: it wrong. It's also famously the birthplace of Neil Armstrong,
[1:48:14] Speaker 1: the first person to walk on the moon. Jennifer, I
[1:48:19] Speaker 1: watch KTLA in Los Angeles, so I see your stories
[1:48:22] Speaker 1: all the time. But today I'm in Chicago watching WGN,
[1:48:24] Speaker 1: and suddenly there you are. They aired a couple of
[1:48:27] Speaker 1: your segments. I had no idea you aired outside LA. Congrats,
[1:48:31] Speaker 1: Thank you, Jennifer. Yes, this show and my KTLA segments
[1:48:34] Speaker 1: are on across the country in various places. I don't
[1:48:36] Speaker 1: make a big deal about it because guess what, it
[1:48:38] Speaker 1: only matters that you're seeing it, and that's the important
[1:48:40] Speaker 1: part Chris and Denver. I'm a longtime listener in Denver native.
[1:48:44] Speaker 1: I'm glad you discovered that Cherry Cricket. It's one of
[1:48:47] Speaker 1: my favorites. I've been eating there off and on for
[1:48:49] Speaker 1: forty five years. Thanks for all you do. Cherry Cricket
[1:48:52] Speaker 1: is a must visit for sure. And go to my
[1:48:54] Speaker 1: newsletter today rich on tech dot TV and read how
[1:48:57] Speaker 1: to find the best places to eat in various cities
[1:49:00] Speaker 1: that are cool and local and unique. That's going to
[1:49:03] Speaker 1: do it for this episode, rich on tech dot TV.
[1:49:06] Speaker 1: Follow me on Instagram at rich on tech. There are
[1:49:09] Speaker 1: so many many things you can do with your time.
[1:49:11] Speaker 1: I appreciate you spending it right here with me. Thanks
[1:49:14] Speaker 1: everyone who makes this show possible. My name is rich
[1:49:17] Speaker 1: jamiro I will talk to you real soon.

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