# Bitchat explained, sports card tech & a must-have security app (132, Aug 2, 2025)

An episode of [Rich On Tech](https://invisiblenetwork.ai/podcast/1120941458), 2 Aug 2025, 1 h 50 min.

Audio: https://podtrac.com/pts/redirect.mp3/traffic.omny.fm/d/clips/e73c998e-6e60-432f-8610-ae210140c5b1/e2dbcb5d-f67c-4a90-ac3c-b1b900f9b41b/d7108d38-1f71-4f81-bd13-b32d017f36ba/audio.mp3?utm_source=Podcast&in_playlist=60b5debe-4c1e-4de5-9b9b-b1b900f9b445

Rich talked about the new offline messaging app called Bitchat. Download for iOS and APK for Android here. Stanley in Northwest Ohio asks about the universal AI search engine called Poe. Samsung says its foldable phones are some of the best-selling pre-orders ever. Scott Budman, Emmy Award-winning tech and business reporter for NBC Bay Area, will break down the latest news from Silicon Valley. Kathy in Diamond Bar wants to know the best tracker for her Android phone for her luggage. Rich recommends a tracker on Android’s Find My Device network like the Chipolo POP. Dropbox is shutting down. You have to switch to a new password manager by October 28. Gee Lefevre, CEO of Presto, will talk about how AI is changing the way we place drive-thru orders at fast food restaurants. Andrea asks how to access Google Gemini (iOS, Android)and also what's a good recommendation for a password app. Rich says Bitwarden. Proton has launched a free two-factor authentication app that works cross-platform. Uber has a new preference for women riders to get matched with female drivers. Sarah is asking about a laptop for her daughter for college, but she says she has no money to buy it. Rich recommends the M1 MacBook Air or the current MacBook Air in using education pricing at Apple. Mark in Woodland Hills is specifically interested in African American genealogy history. Rich recommended this page at BlackPast.org as a resource. Tedd Mann, creator of the CollX card trading app, called in from the National Sports Collectors Convention. We talked about the latest in sports card tech and trends. Mentioned: Whatnot, digital repacks (Arena Club, Courtyard), AI in the hobby like Waxstat. Paul in Columbus, Ohio asks why some apps on-the-go require you to be on a Wi-Fi or hotspot. Kay in Sherman Oaks says an update on her Samsung Galaxy A15 changed everything. Rich said to: Update Google Play apps, Update Galaxy Store apps, Update Google Play System Update by going to Settings > Security and Privacy > Updates > Google Play system update. Nate in Florida asks for a review on the Nintendo Switch 2. Rich visited the Tesla Diner in Hollywood. Entrepreneur Lily Vittayarukskul, founder and CEO of Waterlily, will join to discuss how families can plan for long-term care, including how her AI platform predicts future health needs. Sales of Ray-Ban Meta AI glasses tripled in the first half of 2025. They are very popular. Cash App has a new pools feature so you can collect money from people in a group easily. Spectrum now lets you pay the difference to upgrade the free included streaming apps to the ad-free version. Rich DeMuro brings you the latest tech news, helpful tips, gadget reviews, and more—plus interviews with industry experts—all in this weekly show. Call 1-888-RICH-101 (1-888-742-4101) to join in! Email your question here. How to Listen: 🎙️ Live on KFI AM 640 – Los Angeles, Saturdays from 11 AM – 2 PM PT 🎙️ Rebroadcast on 710 WOR – New York City, Sundays from 8 PM – 11 PM ET 📻 Syndicated on affiliates nationwide Get the podcast to via RSS, iHeartRadio, Apple Podcasts and Spotify. Follow Rich on X, Instagram and Facebook. Download the MP3 here (choose episode, then scroll to bottom of page and look for ”Download”) Paid newsletter subscribers get ad-free, HQ audio here. Referral links for services I like. Amazon storefront for products I like. RichOnTech.tv Links may be affiliate. See omnystudio.com/listener for privacy information.

## Transcript

[0:00] Speaker 1: The new messaging app that works offline, the list of
[0:04] Speaker 1: jobs that AI will impact the most and the least,
[0:09] Speaker 1: a visit to the Tesla Diner in Hollywood, plus your
[0:13] Speaker 1: tech questions answered. What's going on. I'm Rich Demiro and
[0:16] Speaker 1: this is Rich on Tech. This is the show where
[0:20] Speaker 1: I talk about the tech stuff I think you should
[0:22] Speaker 1: know about. It's also the place where I answer your
[0:24] Speaker 1: questions about technology. I believe the tech should be interesting, useful,
[0:29] Speaker 1: and fun. Let's open up those phone lines at triple
[0:33] Speaker 1: eight rich one oh one. That's eight eight eight seven
[0:37] Speaker 1: four two four one zero one. Give me a call
[0:40] Speaker 1: if you have a question about technology. Eight eight eight
[0:43] Speaker 1: rich one oh one. Email is also open. Just go
[0:47] Speaker 1: to Rich on tech dot tv and hit contact rich
[0:52] Speaker 1: on tech dot tv hit Contact. Guests this week include
[0:58] Speaker 1: Scott Budman Palamne up in San Francisco. He is the
[1:02] Speaker 1: Emmy Award winning tech and business reporter for NBC Bay Area.
[1:06] Speaker 1: He's going to talk about all the latest stuff that
[1:08] Speaker 1: he's tracking up there Gui La Fair from Presto Presto AI.
[1:15] Speaker 1: They are putting AI in those little drive through order
[1:18] Speaker 1: call boxes at fast food restaurants.
[1:20] Speaker 2: He'll talk about how AI is changing that world.
[1:23] Speaker 1: And later in the show, entrepreneur Lily Vita vita Ya
[1:28] Speaker 1: rus School, founder and CEO of water Lily is going
[1:32] Speaker 1: to join to discuss how families can plan for long
[1:35] Speaker 1: term care and you guessed it, how AI is helping
[1:39] Speaker 1: predict future health needs. Well, this is a very special
[1:44] Speaker 1: weekend for me and my family. My mom is in
[1:47] Speaker 1: town number one, which is very exciting. Arrived yesterday, last
[1:52] Speaker 1: minute thing, and you know, she gets off the plane.
[1:56] Speaker 2: I was like, how was it.
[1:57] Speaker 1: She's like, well, it was great, except no, the whole
[2:00] Speaker 1: time I couldn't watch anything on my phone.
[2:02] Speaker 2: I said, well, what happened? Well, I don't know.
[2:04] Speaker 1: Every time I take out my Bluetooth headphones and you know,
[2:07] Speaker 1: put them near my phone, they connect. This time they didn't.
[2:10] Speaker 1: I said, well, was your phone in airplane mode?
[2:12] Speaker 2: And she said yeah. I said, well, the Bluetooth is
[2:14] Speaker 2: probably off. So she sat there.
[2:17] Speaker 1: I said, what about the seatback, you know, did you
[2:19] Speaker 1: watch anything on there?
[2:20] Speaker 3: Oh?
[2:20] Speaker 2: No, I didn't want to break anything. Mom.
[2:22] Speaker 1: You're not going to like, you know, mess up the plane.
[2:24] Speaker 1: You're not commanding the plane from your seatback entertainment. So
[2:28] Speaker 1: she didn't want to touch the seatback entertainment. So she
[2:31] Speaker 1: just sat there and read the whole time, which I
[2:32] Speaker 1: guess is fine, but I was cracking up also.
[2:36] Speaker 2: So this is kind of a long story, but long
[2:39] Speaker 2: story short.
[2:40] Speaker 1: I booked her in a premium class because it was
[2:43] Speaker 1: the same miles as economy class, and so I told her,
[2:47] Speaker 1: I said, look, you get a meal, you get booze
[2:49] Speaker 1: if you want it, you know, so here's what you do.
[2:51] Speaker 1: You get on the plane, you have a glass of wine,
[2:52] Speaker 1: you have your meal, and then you go to sleep.
[2:54] Speaker 1: Because she loves to sleep on the plane, and so
[2:56] Speaker 1: I said, don't sleep right when you get on and
[2:58] Speaker 1: so she goes, okay, okay. So I said, did you
[3:01] Speaker 1: gut your glass of wine? She goes, no, they didn't.
[3:03] Speaker 1: They didn't offer it. I said, what do you mean
[3:04] Speaker 1: that they're not going to offer it to you. They're
[3:06] Speaker 1: not going to tell you because it would cost the
[3:08] Speaker 1: airline billions of dollars if they said, oh yeah, here
[3:10] Speaker 1: you can have a free drink, but you get it
[3:13] Speaker 1: if you ask for it. Anyway, so she didn't get
[3:15] Speaker 1: the alcohol, but she did have her meal. And it
[3:18] Speaker 1: just cracks me up. My mom is she's a hibernator.
[3:22] Speaker 1: Flyer like some people just hibernate when they fly, Like
[3:24] Speaker 1: they get on the plane, they get in their seat,
[3:27] Speaker 1: they hunker down, and they don't do a thing. They
[3:29] Speaker 1: don't get up to go to the bathroom. They don't
[3:30] Speaker 1: do a thing. They just sit there. And that's how
[3:32] Speaker 1: she is me. I take advantage of everything. I like
[3:35] Speaker 1: to walk around. I'll walk to the front of the plane,
[3:37] Speaker 1: the back of the plane, I'll stand there, I'll do
[3:39] Speaker 1: some stretching exercises. I'll take advantage of all the food
[3:42] Speaker 1: and drink I can anyway, and it always has to
[3:45] Speaker 1: be an aisle seat for me. It's also my son's
[3:48] Speaker 1: birthday weekend. Oh my gosh, my son is turning fourteen
[3:53] Speaker 1: this weekend, which I cannot believe. Yes, I know, Parker,
[3:57] Speaker 1: Happy birthday. It's just unbelievable because I still remember driving
[4:03] Speaker 1: home from the hospital with my son. I couldn't believe
[4:06] Speaker 1: they allowed me and my wife to just exit the
[4:08] Speaker 1: hospital with a kid. I was like, this is a
[4:10] Speaker 1: human being. We're going to take care of him.
[4:12] Speaker 4: Now.
[4:12] Speaker 2: We had a whole team of people at the hospital.
[4:14] Speaker 1: Now it's just us and I drove down Santa Monica
[4:17] Speaker 1: Boulevard so slow, you would not believe. You could probably
[4:21] Speaker 1: push a car faster than the way I drove because
[4:24] Speaker 1: I was so nervous.
[4:25] Speaker 2: And now he's fourteen.
[4:26] Speaker 1: He's telling me he has a year and a half
[4:27] Speaker 1: before he gets to start driving, which I can't believe.
[4:31] Speaker 1: But the best part is this morning we went through
[4:32] Speaker 1: all the pictures on Google Photos.
[4:34] Speaker 2: You put him up on the TV, and it's just amazing,
[4:37] Speaker 2: Like it truly is.
[4:39] Speaker 1: The idea that you have this memory bank on your
[4:42] Speaker 1: phone that you can just access at any time and
[4:44] Speaker 1: bring you right back to that moment was just incredible.
[4:47] Speaker 1: So that was really cool. And I also use Google
[4:49] Speaker 1: AI to ask a couple of questions. I'm not kidding.
[4:54] Speaker 1: If you are not using Google AI to tap into
[4:56] Speaker 1: the data that you have in Google, you are not
[4:59] Speaker 1: experiencing life life, because it is quite impressive. So I
[5:03] Speaker 1: just asked, you know a couple of things about my son,
[5:05] Speaker 1: like when was he born? It knew the date exactly, obviously,
[5:08] Speaker 1: I knew that I was trying to figure out the time.
[5:09] Speaker 1: It couldn't get that right, but it did get the date,
[5:12] Speaker 1: and it got all the other surrounding information just perfectly.
[5:16] Speaker 1: And then I also asked my someone was asking me.
[5:18] Speaker 1: A family member were saying, Hey, what hotel did you
[5:20] Speaker 1: stay at in New York City when you stayed last time?
[5:22] Speaker 1: And I couldn't remember the name. It was like the
[5:24] Speaker 1: trip before the last and so I asked Google. I said, hey,
[5:27] Speaker 1: what was the name of that hotel I stayed at
[5:29] Speaker 1: in your Washington Park in New York City?
[5:31] Speaker 2: And it got it. I could not believe it. So
[5:34] Speaker 2: here is my new thesis.
[5:36] Speaker 1: The AI that will win in the future is the
[5:39] Speaker 1: AI that has access to your data.
[5:41] Speaker 2: So everyone is all.
[5:42] Speaker 1: You know, Google has an early lead because they've got
[5:44] Speaker 1: access to our data. Chat g Ebt has an early
[5:47] Speaker 1: lead because it's just really good, but it doesn't have
[5:49] Speaker 1: access to all of your data. Apple has been really
[5:53] Speaker 1: kind of knocked around right now because they are not
[5:56] Speaker 1: good with anything with AI.
[5:58] Speaker 2: But here's my new theory.
[6:00] Speaker 1: They will have no problem because guess what, so many
[6:03] Speaker 1: millions upon millions of people have all of their data
[6:06] Speaker 1: stored in Apple mail, in messages and in photos and
[6:10] Speaker 1: in notes. So Apple has secretly been building one of
[6:13] Speaker 1: the best AI databases. They just need the right AI
[6:16] Speaker 1: to be able to tap into that. So I know
[6:19] Speaker 1: Apple has been kind of you know just washed around,
[6:21] Speaker 1: knocked around for not having the best AI. But once
[6:24] Speaker 1: they do and they figure this out, they will take
[6:27] Speaker 1: a very commanding lead in this AI world because they've
[6:31] Speaker 1: got access to the data. When you could just ask
[6:32] Speaker 1: your iPhone, hey, what was that hotel I stayed at
[6:35] Speaker 1: in New York City last time? Or Hey, show me
[6:37] Speaker 1: my best picture from Hawaii. And it's able to do that,
[6:40] Speaker 1: which it can do little pieces of that, it will.
[6:43] Speaker 2: Be very very powerful.
[6:45] Speaker 1: Let's talk about this new app that has just been
[6:47] Speaker 1: kind of commanding the tech world, at least in my world.
[6:51] Speaker 1: It's called Bitchat. Yeah, the name is kind of interesting,
[6:55] Speaker 1: but once you get past that, the tech behind it
[6:57] Speaker 1: is really quite incredible. So this is a new messaging
[7:01] Speaker 1: app from Jack Dorsey. You might remember that name. He's
[7:04] Speaker 1: the co founder of Twitter. He also founded Square cash
[7:07] Speaker 1: app and also blue Sky as well. He was an
[7:10] Speaker 1: early founder of that as well. He says he coded
[7:13] Speaker 1: this app over a single weekend, using AI to help.
[7:17] Speaker 1: Now it's officially live in the iOS App Store, so
[7:20] Speaker 1: you can download this in iOS for the iPhone. And
[7:23] Speaker 1: here's what makes this app so unique. It does not
[7:27] Speaker 1: need Wi Fi or cellular data to work. It lets
[7:30] Speaker 1: you message over Bluetooth Mesh networking. So you open up
[7:34] Speaker 1: the app and if someone nearby also has the app,
[7:37] Speaker 1: you can chat with them instantly, no sign in, no account,
[7:41] Speaker 1: no phone numbers. It's pretty amazing.
[7:44] Speaker 5: Now.
[7:45] Speaker 1: The interface is very bare bones. You just open it
[7:48] Speaker 1: up and whatever you know, whoever's around, is instantly in
[7:51] Speaker 1: that group chat. So you can change your username if
[7:54] Speaker 1: you want, just by tapping it. Messages go away by default.
[7:57] Speaker 1: They're sort of ephemeral. They are encrypted. But think about
[8:00] Speaker 1: it this way. You're turning wherever you are into a
[8:04] Speaker 1: pop up chat room. Think about the power of that.
[8:08] Speaker 1: You are at a club boom, you're chatting with everyone else.
[8:12] Speaker 1: You're at a music festival concert boom, you're chatting with
[8:15] Speaker 1: everyone else. Stadium, you're chatting with the people in there. Hike,
[8:18] Speaker 1: you can chat with the people around you even without
[8:20] Speaker 1: a signal. On a plane, you can chat with everyone
[8:23] Speaker 1: that's on that plane. I mean, this is really transformative.
[8:26] Speaker 1: It's kind of it's one of those ideas that you're like, Okay,
[8:29] Speaker 1: that's interesting, but how how can I use that?
[8:32] Speaker 6: Right?
[8:32] Speaker 1: This is going to take time for people to figure
[8:34] Speaker 1: out why it's so powerful. Now Bluetooth powered messaging has
[8:38] Speaker 1: been used in the past. Right, there's an app called
[8:41] Speaker 1: bridge afy which is still available. I downloaded it yesterday.
[8:45] Speaker 1: It does work. What's interesting about this is that this
[8:48] Speaker 1: one is a little bit more anonymous and a little
[8:51] Speaker 1: bit more instant.
[8:52] Speaker 2: Like the Bridge of File.
[8:53] Speaker 1: You have to log in, sign up all that good
[8:54] Speaker 1: stuff Bitchat, you download it, you're off and running. And
[8:58] Speaker 1: they just released a new feature. They just updated the
[9:01] Speaker 1: app where now if you're not in Bluetooth range on bitchat,
[9:05] Speaker 1: you can still chat with your favorites, so you can
[9:07] Speaker 1: mark someone as your favorite and your messages will go
[9:10] Speaker 1: over the internet as well. So now it's kind of
[9:12] Speaker 1: getting into it, even bigger app where it can do
[9:14] Speaker 1: stuff locally but also globally. Okay, so limitations of course,
[9:20] Speaker 1: you know, Bluetooth only travels so far. My estimations are
[9:24] Speaker 1: maybe one hundred to one thousand feet depending on the
[9:27] Speaker 1: mesh network ability of this app. So we'll see what
[9:31] Speaker 1: happens there. And if nobody else is using the app,
[9:34] Speaker 1: it's kind of worthless because nobody's there to chat with.
[9:37] Speaker 1: Now I've opened up this app in a bunch of
[9:38] Speaker 1: different places so far, I've yet to find one bitchatter
[9:41] Speaker 1: in the wild, but I think that'll change now. I
[9:44] Speaker 1: posted this to my Facebook page, and of course the
[9:46] Speaker 1: comments came in fast and furious. One person said, this
[9:50] Speaker 1: is just picto chat from the Nintendo DS. I guess
[9:53] Speaker 1: that worked over land. Someone said why message people nearby
[9:56] Speaker 1: when I can just talk to them again? You got
[9:58] Speaker 1: to think of the powerful nature of this. This person said,
[10:01] Speaker 1: it's completely useless off the grid. Will they just change
[10:03] Speaker 1: that with their latest update. Another person said, rich, you're drunk,
[10:07] Speaker 1: go home. And that may be true at times, but
[10:10] Speaker 1: not right now. I'm talking about something that I think
[10:13] Speaker 1: is really really interesting. Of course, if you're on Android,
[10:17] Speaker 1: do not download Bitchat from the play Store. There are
[10:20] Speaker 1: no official versions just yet, there are fake versions. If
[10:23] Speaker 1: you want to get the official version, you have to
[10:26] Speaker 1: download an APK. If you're not sure what that is,
[10:29] Speaker 1: don't do it because it requires a little technical know how.
[10:32] Speaker 2: You can easily be tricked. So if you know what you're.
[10:34] Speaker 1: Doing, you can go to the Bitchat website and download
[10:37] Speaker 1: the APK from GitHub. If that all sounds foreign to you,
[10:40] Speaker 1: don't do it. Just wait for an official release there.
[10:44] Speaker 1: I think this is fascinating, a new way to message
[10:47] Speaker 1: people anywhere you are, pop up chat rooms. I say,
[10:49] Speaker 1: download it, try it out. Obviously, security, privacy and abuse
[10:53] Speaker 1: implications gore.
[10:55] Speaker 2: But this is really really interesting.
[10:57] Speaker 1: Heyda Da rich one oh one eight eight eight seven
[11:00] Speaker 1: four two four one zero one your calls after this.
[11:05] Speaker 1: Welcome back to rich on tech rich DeMuro here hanging
[11:08] Speaker 1: out with you, talking technology at Triple eight rich one
[11:12] Speaker 1: on one eight eight eight seven four to two four
[11:15] Speaker 1: one zero one. Mom's in town. Yes, she did the
[11:17] Speaker 1: playlist back by popular demand. Last time my mom programmed
[11:22] Speaker 1: the playlist for this show. I got a lot of
[11:25] Speaker 1: emails saying rich you should be fired, which really hurt me.
[11:29] Speaker 1: But I'm fine.
[11:30] Speaker 2: I get it.
[11:31] Speaker 1: You like her music, but uh yeah she picked the
[11:34] Speaker 1: music this week. She put a lot of effort into it.
[11:36] Speaker 1: So enjoy.
[11:37] Speaker 5: Uh.
[11:37] Speaker 1: By the way, rich on tech dot tv is the website.
[11:41] Speaker 1: If you want links to anything I mentioned. I know
[11:42] Speaker 1: I talked about the bitchat app. If you want the
[11:44] Speaker 1: link to download that, you can go to the website
[11:47] Speaker 1: and get that. Make sure you do like the official
[11:50] Speaker 1: links because anytime there is a new hot app, there
[11:54] Speaker 1: are always what I call Klingons. You know they advertise
[11:57] Speaker 1: in the app store they have similar names. You got
[11:59] Speaker 1: to be very, very very careful that you don't just
[12:01] Speaker 1: download something random when you share an app name, because
[12:04] Speaker 1: you know it could potentially try to steal your data
[12:06] Speaker 1: or payment method or whatever. We saw this happen with
[12:09] Speaker 1: chat Gibt in a big way when that came out,
[12:11] Speaker 1: So just make sure you're getting the official app the website.
[12:14] Speaker 1: Rich on tech dot TV, I put the official link.
[12:17] Speaker 1: This is episode one thirty two, so you can find
[12:20] Speaker 1: it there. All right, let's go to Stanley. Stanley's in
[12:26] Speaker 1: Northwest Ohio.
[12:27] Speaker 2: You're on with Rich.
[12:30] Speaker 7: Hello, Rich, always enjoy your show, my friend.
[12:33] Speaker 6: Thank you.
[12:34] Speaker 7: You were beginning to speak about chat, GPT and those
[12:38] Speaker 7: kinds of things, and I wanted to ask if you've
[12:42] Speaker 7: ever heard of the platform po poe like Edgar allam Poe.
[12:47] Speaker 7: To me, it looks like it's a combination or a
[12:50] Speaker 7: plethora of other chat sites and it pulls the best
[12:54] Speaker 7: from other platforms. Do you know anything about poe as
[12:58] Speaker 7: a search engine?
[12:59] Speaker 5: Yeah?
[13:00] Speaker 1: Ai, yeah, this is this is actually started by the
[13:03] Speaker 1: people who started Quora, that question and answer website.
[13:06] Speaker 2: So it's uh, it's you.
[13:07] Speaker 1: Know it's from a notable company and yeah it's it's
[13:11] Speaker 1: basically all AI in one. So I actually had this
[13:14] Speaker 1: downloaded to my computer at some point when AI first started,
[13:17] Speaker 1: and it basically lets you choose from various like pretty
[13:21] Speaker 1: much any AI that you want.
[13:22] Speaker 2: You can you know, ping it and ask it a question.
[13:25] Speaker 1: You can ask the same questions to different AIS see
[13:27] Speaker 1: how they respond, so it kind of is an all
[13:29] Speaker 1: in one product. The advantage, I guess is if you're
[13:33] Speaker 1: really into comparing what these things can do the powerful nature,
[13:38] Speaker 1: or you like one one AI for one thing, another
[13:41] Speaker 1: AI for another. I believe there's also some paid upgrades,
[13:45] Speaker 1: so you can't necessarily use all the features without paying
[13:48] Speaker 1: for some of this, which is fine. Most of these
[13:51] Speaker 1: ais you can use them on a free level, and
[13:53] Speaker 1: then you might have to pay for you know, extended
[13:55] Speaker 1: use or you know, extra questions or things like that.
[13:59] Speaker 1: The advance, I guess is if you like to compare
[14:02] Speaker 1: and contrast, or if you like certain aspects of different
[14:05] Speaker 1: AIS that you want to sort of keep, like, you
[14:07] Speaker 1: can pin the ones that you like that are your favorites.
[14:10] Speaker 1: So if you use one for video generation, another for questions,
[14:14] Speaker 1: another for data, another for answers. You know, that's kind
[14:17] Speaker 1: of like probably the best use case scenario of this,
[14:20] Speaker 1: of this all in one AI platform. Uh F, yeah,
[14:25] Speaker 1: have you been playing with it?
[14:26] Speaker 7: My last part of the part of the interest on
[14:29] Speaker 7: my part is my last name is Poe, and so
[14:32] Speaker 7: I might pass this off is my creation to close friends.
[14:36] Speaker 1: I don't know, Stanley Poe, tell them you made it
[14:39] Speaker 1: and say, hey, check out my my app and see
[14:41] Speaker 1: what's what's the deal? But yeah, they have they've got
[14:44] Speaker 1: platforms for all of them. They've got the mobile apps,
[14:46] Speaker 1: they've got a desktop app, they've got a web app.
[14:49] Speaker 1: I have not used it in a while because I
[14:52] Speaker 1: kind of when I first started using AI, I was
[14:54] Speaker 1: all about Claude and then I was all about Now
[14:57] Speaker 1: now I'm all about CHATCHYBT. But I also so really
[15:00] Speaker 1: like Gemini, So I'm looking at all these different bots.
[15:04] Speaker 1: I mean, yeah, if you're into AI, I just kind
[15:06] Speaker 1: of went to the website. There are Yeah, this is
[15:09] Speaker 1: a way that you could just explore all of the
[15:11] Speaker 1: benefits of AI. By the way, the website is po
[15:14] Speaker 1: dot com. Poe dot com. You will need to log in,
[15:19] Speaker 1: But I mean you're talking. I mean, I'm just Stanley,
[15:21] Speaker 1: I'm looking through these bots. This is unbelievable. I haven't
[15:23] Speaker 1: looked at this in a while. You've got the official bots,
[15:26] Speaker 1: so you've got theirs. You've got an app creator, GPT four, Gemini, Grock,
[15:32] Speaker 1: I mean, of all these, this is amazing, Claude. Then
[15:36] Speaker 1: you've got apps, so they do all kinds of different apps,
[15:38] Speaker 1: like you can play chess against AI. Then you've got
[15:41] Speaker 1: search bots, so that just searching the web, image generation bots.
[15:45] Speaker 1: Then you've got video generation bots, audio generation botsh learning bots,
[15:51] Speaker 1: so if you want to learn something like math, or
[15:54] Speaker 1: let's see what else. Behavior university role play bots, which
[15:58] Speaker 1: I guess you know they play different role in your life,
[16:01] Speaker 1: advice bots, mind bots, translation bots, professional bots, funny bots,
[16:06] Speaker 1: game bots, utility bots, popular bots. So you know what
[16:09] Speaker 1: this is almost like this reminds me of almost the
[16:12] Speaker 1: early days of like Yahoo, when this is sort of
[16:15] Speaker 1: the best way I can describe it is kind of
[16:17] Speaker 1: a directory of AI that you can use all in
[16:21] Speaker 1: one place. So I'd say if you are into discovering
[16:26] Speaker 1: different ais and the different things that they can do,
[16:29] Speaker 1: this is probably a really interesting place to bookmark and
[16:33] Speaker 1: to just check out. So yeah, and they've got an
[16:36] Speaker 1: iOS app, Android, they've got a MacApp, and there are
[16:40] Speaker 1: some paid I know there's some paid upgrades that. Oh yeah,
[16:44] Speaker 1: so free plan, you've got three thousand points a day,
[16:48] Speaker 1: I guess it looks like. And then you could subscribe
[16:51] Speaker 1: to more to get more and exclusive bots. So PO
[16:55] Speaker 1: dot Com, great question, Stanley. There in Ohio, there is
[16:59] Speaker 1: so much AI out there. There's just so much you
[17:01] Speaker 1: can do with it. And let's see, I'm just gonna
[17:04] Speaker 1: ask a simple question like what are the best states
[17:09] Speaker 1: for beaches? And this is their own both that they've
[17:13] Speaker 1: built and so they have their own answers as well,
[17:16] Speaker 1: and it comes up with Florida, California, Hawaii, South Carolina,
[17:19] Speaker 1: North Carolina, and so that's like theirs. But then you
[17:22] Speaker 1: can now compare their answer to various other AI search engines.
[17:27] Speaker 1: So it's a it's kind of a fun thing. Thanks
[17:29] Speaker 1: for the reminder, Stanley of PO dot Com. We'll all
[17:33] Speaker 1: check it out now. All right, coming up, we're going
[17:35] Speaker 1: to talk to Scott Budman. He is the tech reporter
[17:38] Speaker 1: up in the Bay Area about all things happening there.
[17:41] Speaker 1: This is rich On Tech. Welcome back to rich On Tech.
[17:47] Speaker 1: Rich Demiro here hanging out with you, talking technology at
[17:50] Speaker 1: triple eight rich one oh one eight eight eight seven
[17:53] Speaker 1: four to two four one zero one. Samsung says that
[17:57] Speaker 1: there are their foldables are a complex fleet hit. Yes,
[18:02] Speaker 1: highest US pre orders ever for a FULLD device, the
[18:06] Speaker 1: z Fold seven Z Flip seven sales are up over
[18:08] Speaker 1: twenty five percent compared to last year's model. Carrier partner
[18:12] Speaker 1: pre orders for both devices surgeon nearly sixty percent, and
[18:16] Speaker 1: the z Fold seven that's the one that folds like
[18:18] Speaker 1: a book, is outpacing last year's model by almost fifty
[18:21] Speaker 1: percent since its launch just about a week ago. People
[18:25] Speaker 1: love it because it's slim, it's lighter, it's got better cameras,
[18:29] Speaker 1: and so I think the foldables have finally gotten to
[18:32] Speaker 1: a point where I am able to recommend them. It's
[18:35] Speaker 1: not for me personally. I have tried. I've tried the fold.
[18:38] Speaker 1: I know everyone I know loves it. It's not for
[18:41] Speaker 1: me that that form factor. But you know, I really
[18:45] Speaker 1: do think it is incredible if you want that, if
[18:47] Speaker 1: you think it's interesting. This is the year that the
[18:50] Speaker 1: Samsung devices are finally good enough where I can recommend him.
[18:54] Speaker 2: All right, let's bring on Scott Budman.
[18:56] Speaker 1: He is the tech reporter up for NBC Bay Area
[19:00] Speaker 1: in the Bay Area.
[19:01] Speaker 2: Scott, Welcome to the show.
[19:03] Speaker 6: Thanks you Rich, thanks for having me on.
[19:05] Speaker 2: How long have you been reporting on technology up there?
[19:08] Speaker 6: I have been up here now for more than twenty
[19:10] Speaker 6: five years. I'm a Big Area native.
[19:12] Speaker 8: Spent some time down there in LA and when I
[19:14] Speaker 8: got back up here, the tech boom was taking off
[19:17] Speaker 8: and it has just not stopped since.
[19:19] Speaker 6: It's been a lot of fun.
[19:20] Speaker 1: So I'm going to geek out for a second fanboy here.
[19:24] Speaker 1: So I remember I was in Shreveport, Louisiana, and you
[19:27] Speaker 1: had like a show, right, it was like a weekend
[19:29] Speaker 1: show or something that was I'm trying to remember the name,
[19:33] Speaker 1: not tech Check.
[19:34] Speaker 2: Was it tech Check?
[19:35] Speaker 6: It was tech Now actually tech Clars.
[19:37] Speaker 1: Yet and there somehow I was able to watch it
[19:40] Speaker 1: when I was in Louisiana. Did they syndicate it to
[19:42] Speaker 1: different channels or something at some point they did?
[19:44] Speaker 6: You know?
[19:45] Speaker 8: It was right around ninety eight, ninety nine, two thousand,
[19:47] Speaker 8: the tech boom and bust both really really popular times
[19:51] Speaker 8: for focusing on Silicon Valley, and so yeah, a lot
[19:53] Speaker 8: of stations were really interested at the time in what
[19:57] Speaker 8: Silicon Valley was doing. They loved us, and then they
[20:00] Speaker 8: lost money, so they hated us, and now they're kind
[20:03] Speaker 8: of back to loving us again. So yeah, once again,
[20:04] Speaker 8: I'm hearing from places all over the place saying, wow,
[20:07] Speaker 8: there's a lot of money to be made, or should
[20:09] Speaker 8: I buy bitcoin?
[20:10] Speaker 6: And it's coming literally from all over the country.
[20:12] Speaker 1: That's what's so wild because I always joke because I
[20:14] Speaker 1: work at a major TV station and you know, I'm
[20:17] Speaker 1: on every day, but when they really care about me
[20:20] Speaker 1: is when the iPhone comes out, you know, all these
[20:23] Speaker 1: like major tech events. But the rest of the year,
[20:25] Speaker 1: I'm like, I'm still here doing my thing, you know,
[20:27] Speaker 1: And I think tech is interesting and important every day
[20:30] Speaker 1: of the year, but it's you know, the mainstream kind
[20:33] Speaker 1: of folks. You know, they tune in at certain times,
[20:35] Speaker 1: right for these big tent pole events, which like the
[20:38] Speaker 1: launch of an open AI, a chat GBT kind of thing,
[20:41] Speaker 1: the launch of a new iPhone. But there's so much
[20:43] Speaker 1: tech going on, and AI is just I mean, it's
[20:46] Speaker 1: really just taken over everything, right.
[20:49] Speaker 8: It is the currency in Silicon Valley. It's the gossip
[20:52] Speaker 8: in Silicon Valley. You hear about Mark Zuckerberg and Meta
[20:55] Speaker 8: offering hundreds of millions of dollars to steal individual people away.
[21:00] Speaker 8: I mean, I watering NBA contract like money to get
[21:03] Speaker 8: people to work in these companies to do AI. And
[21:07] Speaker 8: so you're right, it's always nice, for instance, to see
[21:10] Speaker 8: you at an Apple event rich, but when we're not
[21:12] Speaker 8: coming out with smartphones, the AI and the stock market
[21:16] Speaker 8: of it all still determines our housing prices, It determines
[21:20] Speaker 8: who buys what cars, who.
[21:22] Speaker 6: Goes to what schools.
[21:23] Speaker 8: Tech is just kind of the dominant thing up here
[21:25] Speaker 8: in Silicon Valley five days a week, seven days a week.
[21:28] Speaker 2: It's kind of like in Los Angeles. It's all Hollywood obviously,
[21:32] Speaker 2: and you.
[21:32] Speaker 1: Know there's people, but there's people that you know have
[21:34] Speaker 1: made a nice living on not just Hollywood but also
[21:37] Speaker 1: technology here because in the early days a lot of
[21:39] Speaker 1: the creator economy was sort of headquartered in Los Angeles.
[21:44] Speaker 1: But now we know, I mean, this is the beauty
[21:45] Speaker 1: of technology. You can be anywhere. And that is I
[21:48] Speaker 1: think what you know, especially through COVID, you know, with
[21:50] Speaker 1: all the hybrid stuff, it kind of spread out where
[21:54] Speaker 1: stuff happens nowadays.
[21:56] Speaker 6: Yeah, COVID's the perfect example. All of the sudden, you
[21:59] Speaker 6: had all this content that was streaming becoming the default
[22:02] Speaker 6: way that we watch movies and TV shows. It wasn't
[22:05] Speaker 6: the movie theater or anything like that. So Netflix, which
[22:08] Speaker 6: is headquartered here, had a huge, huge presence in southern
[22:13] Speaker 6: California because of the Hollywood of it all. Apple, which
[22:15] Speaker 6: is headquartered here, as a huge presence down there. Same
[22:18] Speaker 6: with a whole lot of tech companies. Snapchat is headquartered there.
[22:21] Speaker 6: It's become what do they call it, Silicon Beach or something.
[22:25] Speaker 6: It's become very very important.
[22:27] Speaker 8: And I love the idea that LA is getting a
[22:29] Speaker 8: lot of the tech love as well.
[22:31] Speaker 1: So what are some of the things you've been covering.
[22:33] Speaker 1: I mean, obviously AI is hot any any I mean,
[22:36] Speaker 1: is it still open AI? Chatchybt. I mean there's a
[22:39] Speaker 1: sort of all that stuff is happening. Anything else that's
[22:41] Speaker 1: really interesting that's going on.
[22:43] Speaker 6: Yeah, I really.
[22:45] Speaker 8: Am interested in the environmental impact of what happens.
[22:48] Speaker 6: So, you know, crypto AI bad for the environment. They
[22:52] Speaker 6: use a lot of energy.
[22:53] Speaker 8: But we're also at the forefront of things like electric cars,
[22:57] Speaker 8: even electric planes. We've got these giant drones that are
[23:00] Speaker 8: working on carrying people. We've got a couple of companies
[23:03] Speaker 8: here that do that, and so you're seeing the electricity
[23:06] Speaker 8: start to take over from gas, and so you can
[23:10] Speaker 8: now order an uber or a lyft that is electric.
[23:14] Speaker 6: You can obviously order a weimo.
[23:15] Speaker 8: It's a big thing to do up here that not
[23:18] Speaker 8: only is electric, but there's no driver.
[23:20] Speaker 6: And so you've got a.
[23:21] Speaker 8: Lot of this technology that's going in a sci fi
[23:24] Speaker 8: direction but also a cleaner direction at the same time.
[23:27] Speaker 6: And I really appreciate that.
[23:29] Speaker 1: Yeah, that is I mean, to me, the wey mo
[23:31] Speaker 1: is just it's like we are living in the future,
[23:34] Speaker 1: but it's like it's like the future. It's not necessarily
[23:36] Speaker 1: the future we imagined, but it's here right now. Like
[23:39] Speaker 1: the fact that you can hail a car that has
[23:41] Speaker 1: no driver is just wild, and when you're in it,
[23:44] Speaker 1: that's also equally wild. What's your thoughts on that? I mean,
[23:47] Speaker 1: those things are everywhere in la They're probably everywhere where
[23:50] Speaker 1: you are as well.
[23:52] Speaker 6: Yes, really are. They've been here for a while.
[23:54] Speaker 8: And the thing that's interesting to me is that maybe
[23:56] Speaker 8: people our age are still a little wow, this is
[23:59] Speaker 8: kind of interesting. But if you're a teenager or someone
[24:02] Speaker 8: in their early twenties, this is very normal to you
[24:05] Speaker 8: to hop into, in Wamo's case, a Jaguar that has
[24:09] Speaker 8: nobody in the front seat. So it's maybe you by
[24:12] Speaker 8: yourself or a couple of friends, and you're being driven
[24:15] Speaker 8: somewhere in a taxi, just like your parents and grandparents did,
[24:19] Speaker 8: but there's nobody driving. And this has become very normal
[24:24] Speaker 8: in a lot of parts of California, in places like Texas,
[24:26] Speaker 8: et cetera. And that, to me is really interesting. So
[24:29] Speaker 8: the idea of no gas, no driver is becoming normal,
[24:33] Speaker 8: and you wonder how automakers are going to deal with
[24:36] Speaker 8: this if a whole generation is growing up thinking I
[24:39] Speaker 8: don't really need to get behind the wheel if I
[24:41] Speaker 8: want to go to that party or that class or
[24:44] Speaker 8: that job. And you see them all over the Bay
[24:47] Speaker 8: Area in Silicon Valley with people and it's just totally
[24:51] Speaker 8: normal now. And I think that's something that in the
[24:54] Speaker 8: next couple of decades, it's going to be interesting to
[24:56] Speaker 8: watch how the rest of society adapts to the fact
[24:59] Speaker 8: that young people well find it normal not to.
[25:02] Speaker 1: Have a driver, yeah, or a driver's license. My wife
[25:04] Speaker 1: works at a school and she would tell me this
[25:07] Speaker 1: is years ago when uber was like the main thing
[25:10] Speaker 1: and She's like, oh, no, kids don't even care on
[25:11] Speaker 1: their birthday about getting their driver's license. I mean you
[25:13] Speaker 1: and I remember your birthday is like the day you
[25:16] Speaker 1: go you get your license, like that is the thing.
[25:18] Speaker 1: And she said, now kids don't even care anymore. They
[25:20] Speaker 1: just dy Uber everywhere. And it's just such a paradigm shift.
[25:23] Speaker 1: And now you're saying, you know, and Uber was like, okay,
[25:26] Speaker 1: there's still that idea of like the you know, creepy driver,
[25:29] Speaker 1: Like it's still a human, right, so anything can happen.
[25:32] Speaker 1: But now that you've got Weimo, which seems much more
[25:34] Speaker 1: controlled and secure because there's no driver. You know, obviously
[25:38] Speaker 1: that's debatable what people think about that, but you know,
[25:40] Speaker 1: it's much more controllable because it's software, it's not a human.
[25:44] Speaker 1: And now it's like, okay, hold on, I'm probably fine
[25:46] Speaker 1: with my kid taking a Weimo versus an Uber, let's say,
[25:50] Speaker 1: very much so.
[25:51] Speaker 6: And yet it's an economic lesson too.
[25:53] Speaker 8: I mean people our age and we have teenagers and
[25:55] Speaker 8: they go to parties and they're thinking, O, I'll do
[25:57] Speaker 8: the responsible thing and take a lift or a Weimo
[25:59] Speaker 8: or whatever, and then you get that call at midnight
[26:02] Speaker 8: when serge pricing kicks in and they're like, I had
[26:04] Speaker 8: no idea it would cost one hundred and twenty dollars
[26:06] Speaker 8: to take this ride from here to there. And it's like,
[26:09] Speaker 8: oh yeah, Surge pricing is another part of this economy
[26:13] Speaker 8: and it really has caught on, and it's a lesson
[26:15] Speaker 8: to think not only should I take this, like you said,
[26:18] Speaker 8: but when should I take this to get the best price?
[26:21] Speaker 2: Oh my gosh, we've thought about that so many times.
[26:23] Speaker 1: It's easy to get to the place with the uber
[26:25] Speaker 1: and it's like, oh, wait, hold on, after this concert,
[26:27] Speaker 1: how much is it going to cost me to get home?
[26:29] Speaker 1: Because yeah, they're going to and that you know, that's
[26:31] Speaker 1: a whole other debate and conversation around, you know, equity
[26:35] Speaker 1: and all this stuff because you know, taxis were the
[26:37] Speaker 1: same price for everyone all the time, and now it's like,
[26:41] Speaker 1: you know, every single person that's served up on the app.
[26:43] Speaker 1: You know, my wife and I will open up our
[26:44] Speaker 1: apps and we're both getting different prices.
[26:47] Speaker 2: What do you think has changed in the twenty plus
[26:49] Speaker 2: years you've been covering this stuff?
[26:52] Speaker 8: I mean, really, the money of it all, and that's
[26:55] Speaker 8: what drives this and the idea that venture capital is
[26:58] Speaker 8: to have taken over not only funding companies, but now
[27:02] Speaker 8: having a big role in the political world. For decades,
[27:06] Speaker 8: Silicon Valley wanted to be alone and away from government
[27:10] Speaker 8: and just sort of like a hands off thing. And
[27:12] Speaker 8: the new generation of vcs want to be in government,
[27:15] Speaker 8: and the new generation of CEOs want to have a
[27:18] Speaker 8: role in the White House. And you've seen that. And
[27:21] Speaker 8: now we have these crypto councils and BC councils and
[27:26] Speaker 8: just everything that comes from Silicon Valley. And I know
[27:29] Speaker 8: a lot of these guys, and here they are making
[27:31] Speaker 8: policy in Washington, and that is brand new. And that's
[27:36] Speaker 8: a huge difference because instead of saying, leave us alone
[27:40] Speaker 8: here on the West Coast, we want to do our thing,
[27:42] Speaker 8: it's now we want to do our thing and have
[27:44] Speaker 8: the rest of the country and maybe even the world
[27:46] Speaker 8: do it too. And that's a big, big change that
[27:49] Speaker 8: goes beyond what's the new phone or the new technology.
[27:53] Speaker 1: But we know the reason for that, because tech, i
[27:55] Speaker 1: mean big tech is largely gone on regulated and they
[27:59] Speaker 1: want to be in place so that they sort of
[28:01] Speaker 1: write if there are regulations coming down the line, which
[28:04] Speaker 1: it seems like there needs to be as we go
[28:06] Speaker 1: into a more tech center centric world. They want to
[28:09] Speaker 1: be on the front line of that because they want
[28:12] Speaker 1: it done to benefit them the most.
[28:14] Speaker 6: Well, you're absolutely right.
[28:15] Speaker 8: You just talked about income inequality, and that's a huge
[28:18] Speaker 8: thing here in Silicon Valley as far as who can
[28:20] Speaker 8: afford a two and a half three million dollar houses
[28:23] Speaker 8: and how many homeless people we have at the exact
[28:26] Speaker 8: same time, And that goes to deregulation. Tech companies being
[28:30] Speaker 8: able to do what they want and make a ton
[28:32] Speaker 8: of money and do their credit, create a whole lot
[28:35] Speaker 8: of jobs and a whole lot of wealth, but at
[28:37] Speaker 8: the same time, there are a lot of people left behind.
[28:40] Speaker 8: And government wants to step in on some level and
[28:42] Speaker 8: say we want to change that, and the tech companies
[28:45] Speaker 8: are a little hesitant to do that, and so they say,
[28:47] Speaker 8: if we have a role in government, we can still
[28:50] Speaker 8: create our jobs and our wealth. But there is a
[28:54] Speaker 8: huge gap and that's something we deal with here in
[28:56] Speaker 8: the valley every day.
[28:58] Speaker 1: All right, Scott, what's the best place for folks to
[29:00] Speaker 1: follow you online?
[29:03] Speaker 8: I mean, really, it's I'm still on x still posting
[29:06] Speaker 8: a lot at my name at Scott Budman, also Instagram
[29:10] Speaker 8: and to an extent TikTok.
[29:13] Speaker 6: We are trying as a business. You know this better
[29:15] Speaker 6: than anyone. I've followed you for a long time.
[29:17] Speaker 8: We know we have to go where the action is,
[29:18] Speaker 8: and so to go on social media is just as.
[29:21] Speaker 6: Important right now, if not as important as TV.
[29:25] Speaker 8: I mean, like you, I'm on TV every day, but
[29:27] Speaker 8: when people come up to say, hey, what's up, or
[29:29] Speaker 8: let me comment on a story, it's much more likely
[29:32] Speaker 8: they've seen it online on social media, and I.
[29:35] Speaker 6: Respect that, and that's something we as a business really
[29:37] Speaker 6: have to get into.
[29:38] Speaker 1: Yeah, and I've seen you do more of those reels
[29:40] Speaker 1: on Instagram, So keep it up, all right. Scott Budman,
[29:44] Speaker 1: NBC Bay Area Tech reporter, Thanks for joining me eight
[29:47] Speaker 1: eight eight rich one on one eight eight eight seven
[29:49] Speaker 1: four to two four one zero one. More of you
[29:51] Speaker 1: coming up next. Welcome back to rich On Tech. Rich
[29:58] Speaker 1: Demiro here hanging out with you talking technology at Triple
[30:02] Speaker 1: eight rich one oh one eight eight eight seven four
[30:05] Speaker 1: two four one zero one. Yes, Mom has created the
[30:09] Speaker 1: playlist for today's show, so if you're enjoying it, I
[30:13] Speaker 1: don't know, give her a virtual thumbs up.
[30:16] Speaker 2: I was telling my mom before I left for the show.
[30:17] Speaker 1: I said, you know what, this is one of my
[30:19] Speaker 1: favorite times of the week, just coming in here talking
[30:21] Speaker 1: with you mostly you know, it's not just a one
[30:25] Speaker 1: way conversation.
[30:26] Speaker 2: That's what I love.
[30:27] Speaker 1: It feels like a community, and that is what I
[30:29] Speaker 1: think is so brilliant about this because it's kind of
[30:33] Speaker 1: like with my social media. It feels like we are
[30:36] Speaker 1: all together, right, and I love that back and forth
[30:40] Speaker 1: and just the idea that I can say something here,
[30:43] Speaker 1: you can call in, you can comment on my socials
[30:46] Speaker 1: or email me. It's just so fun because it's like
[30:49] Speaker 1: a It just feels like the community that you want
[30:52] Speaker 1: in your life, especially around like technology, because I just
[30:55] Speaker 1: love discussing it and thinking about it and all the implications.
[30:59] Speaker 2: Let's go to and Diamond Bar. Kathy, you are on
[31:02] Speaker 2: with Rich.
[31:02] Speaker 9: What's up, Navish?
[31:04] Speaker 10: Thank you for taking the call. I'm not the most
[31:07] Speaker 10: techy person in the world, and I'm looking for a
[31:10] Speaker 10: luggage tracker.
[31:12] Speaker 9: I'm going to be going to Africa.
[31:14] Speaker 11: This year and I don't want to lose my luggage.
[31:16] Speaker 9: Ah.
[31:17] Speaker 3: Okay, I have ah.
[31:19] Speaker 2: What kind of Android phone?
[31:21] Speaker 10: It's a Moduology for.
[31:23] Speaker 2: Okay, So it's not a Samsung. Okay.
[31:25] Speaker 1: So when it comes to trackers, there are a couple
[31:29] Speaker 1: options out there. Number One, if you're on iPhone, obviously
[31:32] Speaker 1: the air tag is where it's at. But if you're
[31:35] Speaker 1: on Samsung, they have their own version called the smart Tag,
[31:39] Speaker 1: and that's a Samsung version of sort of the air tag. Now,
[31:43] Speaker 1: the nuance about how these things work is the network
[31:47] Speaker 1: that they ride on. And so anything with iPhone is
[31:50] Speaker 1: going to be what's called the find My network. And
[31:52] Speaker 1: that's probably one of the bigger finding networks in the
[31:55] Speaker 1: world because Apple just said they sold three billion iPhones,
[31:57] Speaker 1: so there's a lot of people that contribute that finding network.
[32:01] Speaker 1: Now that doesn't apply here because you're talking Android. So
[32:04] Speaker 1: Google came out with something called the find My Network
[32:08] Speaker 1: and so this uses all of the Android devices in
[32:11] Speaker 1: the world to help find trackers like the one that
[32:15] Speaker 1: you're talking about. So there are two types of tracker,
[32:18] Speaker 1: well that's actually three types of trackers for Android, and
[32:21] Speaker 1: this work gets a little complicated. You've got Samsung trackers,
[32:24] Speaker 1: which use Samsung phones. Then you've got find my trackers,
[32:27] Speaker 1: which uses the the uh oh sorry, okay, this is
[32:32] Speaker 1: the Google find Let's see, they just renamed it. I
[32:36] Speaker 1: got to figure out what it's called Find my Device Network,
[32:40] Speaker 1: that's what they call it, Find my Device Network, so
[32:42] Speaker 1: it's find my on iPhone, find my Device and so
[32:46] Speaker 1: they have the Android version of that, which uses all
[32:49] Speaker 1: the Android phones in the world to help you find
[32:51] Speaker 1: a tracker. And then there's another way, which is Tile.
[32:56] Speaker 1: So Tile you've probably heard of, they were one of
[32:58] Speaker 1: the original trackers. Ever, they have their own finding network
[33:02] Speaker 1: and that uses everyone that has the Life three sixty
[33:05] Speaker 1: app installed. So the first answer, really, Kathy, is what
[33:10] Speaker 1: network do you want to use on the Android side,
[33:13] Speaker 1: And for you having a Motorola, it's either the Tile
[33:15] Speaker 1: network or Googles Find My Network, And so I would
[33:20] Speaker 1: probably recommend one of those two. I would take a
[33:23] Speaker 1: look at the Tile Pro that's number one, and in
[33:27] Speaker 1: my experience, Tile has a lot of users everywhere. The
[33:31] Speaker 1: big thing is if you're in Africa, you have to
[33:34] Speaker 1: have people that are using that Tile app on their phone,
[33:37] Speaker 1: so it's probably going to be a little bit less
[33:40] Speaker 1: than it would be here in the US. So for
[33:41] Speaker 1: that reason, I'd probably recommend the Android network, which is
[33:46] Speaker 1: to Find my Device network. So in that case, I'm
[33:49] Speaker 1: going to recommend the Chipolo Pop c Hipolo Pop Chipolo
[33:56] Speaker 1: Pop and this is from Chipolo. They've been making trackers forever.
[34:00] Speaker 1: It's twenty nine dollars. You can get a four pack
[34:02] Speaker 1: for eighty seven no monthly fees on this thing. And
[34:05] Speaker 1: the best part is the battery is replaceable, so yes,
[34:09] Speaker 1: you can replace the battery on this thing when you
[34:12] Speaker 1: need to. Battery lasts about a year. The range on
[34:15] Speaker 1: it is about three hundred feet because they work with
[34:17] Speaker 1: Bluetooth for immediate finding and then when your phone is
[34:21] Speaker 1: not nearby, let's say your luggage was somewhere else, then
[34:24] Speaker 1: it would use that Android find my network to find
[34:29] Speaker 1: this thing wherever it is. So that's the one I'm
[34:31] Speaker 1: gonna recommend for now. But hopefully you got a little
[34:34] Speaker 1: lesson In all the different tracking devices out there, I've
[34:38] Speaker 1: tested all these. They all have their pros and cons. Obviously,
[34:41] Speaker 1: Apples is the most well known with the air tag.
[34:44] Speaker 1: And the thing about the air tag is it's integrated
[34:46] Speaker 1: with the airlines and that's the thing that is, you know,
[34:49] Speaker 1: gives them a little bit of an edge over some
[34:52] Speaker 1: of the other ones. And then this week also they
[34:56] Speaker 1: had a story about they've got shoes that have an
[34:59] Speaker 1: air tags in the soul from Sketchers, so you can
[35:02] Speaker 1: put a little air tag in the bottom of your
[35:04] Speaker 1: kid's shoes and you can find them that way. But
[35:06] Speaker 1: I've got these trackers on everything no matter where I go.
[35:08] Speaker 1: I've got them in my travel bags, I've got them,
[35:12] Speaker 1: you know, my keys, I've got them in my luggage.
[35:14] Speaker 1: I mean just everywhere. So pick a network, pick a
[35:17] Speaker 1: device again. I think that Chippolo Pop is going to
[35:20] Speaker 1: be good because that's going to be, you know, compatible
[35:23] Speaker 1: with your Android device, and it's gonna work, and it's
[35:26] Speaker 1: not that expensive.
[35:27] Speaker 2: So twenty nine dollars not a bad deal. All right,
[35:30] Speaker 2: let's see, we got one minute.
[35:32] Speaker 1: Let me just read tell you about this story. Thanks
[35:34] Speaker 1: for the question, Kathy. By the way, Dropbox Passwords is
[35:38] Speaker 1: shutting down, so if you're using this Dropbox passwords feature,
[35:42] Speaker 1: you have to export your data by October twenty eighth. So, yes,
[35:46] Speaker 1: Dropbox had a password manager. I don't think many people
[35:49] Speaker 1: used it, That's why they're shutting it down. Most people
[35:52] Speaker 1: know Dropbox as a place to store files and to
[35:54] Speaker 1: share links. Starting August twenty eighth, the Apple will go
[35:58] Speaker 1: view only, which means you will not be able to
[36:00] Speaker 1: add any new passwords or use autofill at all. On
[36:03] Speaker 1: September eleventh, the mobile app will stop working completely, and
[36:07] Speaker 1: then on October twenty eighth, this is the important date,
[36:10] Speaker 1: all of your stored passwords will be permanently deleted.
[36:13] Speaker 2: So you've got to.
[36:13] Speaker 1: Export your passwords out to a new password manager. Dropbox
[36:17] Speaker 1: recommends one password. I really like bitwarding, So again, if
[36:21] Speaker 1: using Dropbox passwords, come up with a plan to get
[36:24] Speaker 1: rid of your passwords into another app.
[36:26] Speaker 2: This is rich on Tech.
[36:30] Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging
[36:33] Speaker 1: out with you, talking technology at triple eight rich one
[36:36] Speaker 1: oh one eight eight eight seven four to two four
[36:40] Speaker 1: one zero one. The website for the show is rich
[36:44] Speaker 1: on Tech dot tv. There you can find links to
[36:47] Speaker 1: everything I talk about on today's show.
[36:49] Speaker 2: It's also the place.
[36:50] Speaker 1: You can subscribe to my newsletter, which goes out every weekend.
[36:55] Speaker 2: It is free.
[36:56] Speaker 1: You can sign up a lot of people like it
[36:58] Speaker 1: because it's basically this show, but in kind of a
[37:01] Speaker 1: newsletter version, so you get all the links, all the
[37:04] Speaker 1: things that I come across in any given week that
[37:07] Speaker 1: I think are interesting. I put in the newsletter and
[37:10] Speaker 1: send it out to all of you. Let's go to
[37:13] Speaker 1: Andrea in San Diego. Andrea, you're on with Rich.
[37:17] Speaker 9: Good morning Rich. For us non techie people, how does
[37:22] Speaker 9: one access the Google AI that you talked about that
[37:27] Speaker 9: you've got so much wonderful information.
[37:30] Speaker 6: About your son from.
[37:33] Speaker 9: And also you talked about the fact that there's a
[37:36] Speaker 9: password app that's been discontinued. I'm not familiar with that
[37:41] Speaker 9: one or any of the others, and I'm wondering if
[37:45] Speaker 9: you could recommend one that's user friendly, easy to use.
[37:50] Speaker 1: Yes question, okay, and are you on an Android or
[37:53] Speaker 1: an iPhone?
[37:54] Speaker 3: iPhone?
[37:55] Speaker 2: Okay?
[37:56] Speaker 1: So first question for Gemini, a couple of ways to
[38:00] Speaker 1: access it. Gemini dot Google dot com is how you
[38:05] Speaker 1: access that on the web. So Gemini dot Google dot
[38:09] Speaker 1: com is how you access that on the web. And
[38:12] Speaker 1: then for the apps, you can search on the iPhone
[38:16] Speaker 1: for Gemini and let me just see what comes up.
[38:19] Speaker 1: Because you know, like I said earlier, there's always like Klingons,
[38:23] Speaker 1: so when you search Gemini, they know people are searching
[38:26] Speaker 1: for that, so they have other apps that look similar.
[38:29] Speaker 1: But the good news is the top result is Google Gemini.
[38:33] Speaker 1: It says your AI assistant from Google. So you can
[38:37] Speaker 1: install that on your iPhone. Sign in with your Google account,
[38:40] Speaker 1: and then obviously you can just ask Gemini any question
[38:44] Speaker 1: you want.
[38:45] Speaker 2: Right.
[38:45] Speaker 1: You can say, give me a list of the top
[38:48] Speaker 1: ten states for retirement, right, and it will go through
[38:51] Speaker 1: and find all the information on the web and synthesize
[38:55] Speaker 1: that and come.
[38:55] Speaker 2: Up with what I call like a little book report.
[38:58] Speaker 1: Or you can ask any kind of like theoretical question,
[39:01] Speaker 1: open ended, whatever you want. That's one level. But if
[39:05] Speaker 1: you have your data in Google, it gets really interesting
[39:08] Speaker 1: because now you can ask Google for information about the
[39:12] Speaker 1: data that you have stored in Google. So, for instance,
[39:16] Speaker 1: if you have Gmail, Google Calendar, Google Drive, Google Docs,
[39:21] Speaker 1: Google Keep, Google tasks, you can ask specific questions like,
[39:25] Speaker 1: for instance, on Gmail, you can say, you know, hey,
[39:32] Speaker 1: search my Gmail for any information about my upcoming trip
[39:37] Speaker 1: to London, and it will look through your email and
[39:42] Speaker 1: synthesize the data and find that information. Or you can say,
[39:46] Speaker 1: search through my Google Photos and find the best picture
[39:50] Speaker 1: I took in Tokyo last year, and it will do that.
[39:54] Speaker 2: I mean, it's that good.
[39:56] Speaker 1: The other day I asked it, you know, find my
[39:58] Speaker 1: oldest picture of me and my wife or whatever. You know,
[40:01] Speaker 1: you could just the possibilities are endless, but if you
[40:04] Speaker 1: go on the Gemini app online on the website, there's
[40:09] Speaker 1: a little settings icon like a gear icon the lower
[40:13] Speaker 1: left hand corner. Tap that and then tap apps and
[40:18] Speaker 1: that will give you the ability to see all the
[40:20] Speaker 1: apps that Gemini works with. And if you look under Google,
[40:23] Speaker 1: it has Gmail, Google Calendar and it says learn more,
[40:27] Speaker 1: and if you tap that, it will give you ideas
[40:31] Speaker 1: of things to try. So, for instance, for Gmail, says
[40:34] Speaker 1: find emails by topic, summarize my onread emails, what was
[40:38] Speaker 1: said in the recent email. For Google Calendar, you can
[40:42] Speaker 1: say things like ad event from this image, show upcoming events,
[40:47] Speaker 1: create a recurring event. Again, it's all the stuff that
[40:50] Speaker 1: you used to use typing for and just you know,
[40:54] Speaker 1: you had to sit there and like write it all out.
[40:56] Speaker 1: Now you can just ask and it's really good. So
[40:59] Speaker 1: I was at the dent office the other day. My
[41:01] Speaker 1: kid had an appointment coming up, and I just said
[41:03] Speaker 1: to Gemini, add to my calendar appointment for seven you
[41:08] Speaker 1: know am next Thursday, labeled kid orthodontists appointment, you know,
[41:14] Speaker 1: And it.
[41:15] Speaker 2: Just does it.
[41:15] Speaker 1: And the beauty of this is compared to the old
[41:19] Speaker 1: way of doing things with your voice, is that AI
[41:22] Speaker 1: understands what you're trying to say, right, even when you
[41:25] Speaker 1: don't say it perfectly. So for so many years on
[41:29] Speaker 1: our devices with things like Alexa and Google Assistant and Siri,
[41:33] Speaker 1: you had to say things a perfect way for them
[41:36] Speaker 1: to respond and understand. The beauty of AI is that
[41:40] Speaker 1: you can use natural language, so even if you don't
[41:42] Speaker 1: say it perfectly, it will still understand what you're trying
[41:45] Speaker 1: to say. So, Andrea, those are the ways that you
[41:49] Speaker 1: can access the Gemini. It's also available as an app
[41:52] Speaker 1: on Android, but yeah, get familiar with that because it
[41:56] Speaker 1: is very handy. Now with respect to your second question,
[41:59] Speaker 1: the past password manager, The reason why I asked you
[42:02] Speaker 1: which phone you use is because here's my recommendations for
[42:05] Speaker 1: password managers. If you're only using an Android phone and
[42:09] Speaker 1: Chrome on your computer, I would just recommend Google Passwords.
[42:12] Speaker 1: It's simple, it's easy, it's built into the Google that
[42:14] Speaker 1: you already use. That's number one. If you're only using
[42:18] Speaker 1: Apple devices, I would recommend using Apple Passwords because it's simple,
[42:22] Speaker 1: it's easy, it's already built into the devices that you use.
[42:25] Speaker 1: But again, only if you're using Apple or Android or Chrome.
[42:29] Speaker 2: For those two.
[42:30] Speaker 1: The reason why I like Bitwarden is because it's what's
[42:33] Speaker 1: called cross platform and third party, which means it is
[42:36] Speaker 1: not linked to anything else out there. It is its
[42:40] Speaker 1: own separate thing and it works across all devices, and
[42:44] Speaker 1: so for that reason, I really like it.
[42:46] Speaker 2: It is slick.
[42:47] Speaker 1: You will not believe that it's free. Some people are paying,
[42:49] Speaker 1: you know, fifty sixty seventy eighty dollars a year for
[42:51] Speaker 1: a password manager. You really don't have to. Now, there
[42:54] Speaker 1: might be some advanced features and things like that, but
[42:57] Speaker 1: it's it's very bitward It is incredible for free, and
[43:01] Speaker 1: I really recommend that, and I would recommend if you're
[43:04] Speaker 1: I know you said you weren't tech savvy, but if
[43:06] Speaker 1: you're in the least tech savvy, it's probably better to
[43:09] Speaker 1: go with a third party password manager. Just because it's
[43:11] Speaker 1: insulated from your Google account or your Apple account, it
[43:15] Speaker 1: sort of lives separately. Great question, Andrea, thanks so much
[43:20] Speaker 1: for the call today.
[43:21] Speaker 2: Oh my gosh, we got through a lot with that one.
[43:24] Speaker 2: Andrea and san Diego.
[43:26] Speaker 1: Speaking of password managers, this is a two factor authentication app,
[43:32] Speaker 1: which I also believe you should absolutely have in your arsenal.
[43:37] Speaker 1: Two factor authentication app is an app that generates codes
[43:41] Speaker 1: every thirty seconds or so that help you log into
[43:44] Speaker 1: your accounts. You may get two factor authentication codes by
[43:48] Speaker 1: text or email. I think an app is the safest
[43:51] Speaker 1: because it is separate and it's by itself, and I
[43:54] Speaker 1: don't recommend that you use your password manager to generate
[43:57] Speaker 1: two factor authentication codes. There is a new two factor
[44:01] Speaker 1: authentication code app that I just absolutely have fallen in
[44:05] Speaker 1: love with. It is called Proton Authenticator. You might know Proton.
[44:09] Speaker 1: They're a Swiss company. They are very they are very
[44:14] Speaker 1: privacy centric. They have Proton Email. I think that was
[44:17] Speaker 1: their first product. Anyway, they came out with the new
[44:20] Speaker 1: two factor authentication app that does every single thing that
[44:23] Speaker 1: I want it to do.
[44:24] Speaker 2: It's number one. It's free.
[44:25] Speaker 1: It's available on iOS, Android, Windows, Mac, and Linux. If
[44:29] Speaker 1: you've got a Linux out there. It's open source, it's
[44:32] Speaker 1: ad free. It does not lock you in, which I love.
[44:35] Speaker 1: You can import or export your two factor authentication codes.
[44:39] Speaker 1: Unlike SMS codes. The app is much more secure because
[44:43] Speaker 1: you know your phone ewer could be lost, stolen, changed, simswapped,
[44:47] Speaker 1: and this is an app, so everything is inside an app.
[44:52] Speaker 1: And it also supports biometrics so you can have it.
[44:55] Speaker 1: You know, even if someone gets your phone, they would
[44:57] Speaker 1: still need to use a pin or your fingerp or
[45:00] Speaker 1: your face to unlock it. So that's another added security
[45:03] Speaker 1: thing which I love. And the other thing, I mean,
[45:06] Speaker 1: they just thought of everything with this app, which is
[45:07] Speaker 1: why I absolutely am just gushing over it. You can
[45:10] Speaker 1: sink your codes across devices, or you can keep them local.
[45:15] Speaker 1: So if you're one of these people that's super you know,
[45:17] Speaker 1: security centric, and you're saying I don't want my codes
[45:19] Speaker 1: going anywhere else, you can just keep them on your phone,
[45:22] Speaker 1: or you can sync them across devices. And you have
[45:25] Speaker 1: two options of sinking. You can back them up to
[45:27] Speaker 1: your your own cloud like a Google like the Proton
[45:31] Speaker 1: Cloud or iCloud, or you can use their own cloud
[45:36] Speaker 1: to sink them across. So I mean there's lots of
[45:38] Speaker 1: options here, which I really really love. So anyway, I've
[45:41] Speaker 1: already installed this. I'm going to make the switch slowly
[45:44] Speaker 1: but surely. But I really think that Proton Authenticator has
[45:47] Speaker 1: done a great job. So if you want to link
[45:49] Speaker 1: to that, I'll put it on the website. Rich on
[45:51] Speaker 1: tech dot TV. All right, I don't think I have
[45:55] Speaker 1: time for another call, right, I've got what like about
[45:57] Speaker 1: a minute left?
[45:57] Speaker 2: Okay, let's see what I want to do. Let's see here.
[46:00] Speaker 1: I'll tell you about one more thing before we go
[46:02] Speaker 1: to break here. I'm trying to see you. Do I
[46:04] Speaker 1: have any calls that I can do quickly here?
[46:07] Speaker 2: Probably not.
[46:09] Speaker 1: So Uber has launched a new women Preferences mode. So
[46:14] Speaker 1: if you're a woman and you want a woman to
[46:16] Speaker 1: be driving you, which you knows various reasons why you
[46:18] Speaker 1: may want that, safety, security, whatever, this feature lets you
[46:23] Speaker 1: choose to have matched with a woman. And so this
[46:26] Speaker 1: is rolling out in Los Angeles, San Francisco, and Detroit's
[46:29] Speaker 1: not everywhere just yet, but if you're a woman on
[46:32] Speaker 1: the app, you can request a female driver on demand
[46:35] Speaker 1: or when you make an advanced reservation. So there's a
[46:38] Speaker 1: default preference in the app settings, which they say increases
[46:42] Speaker 1: the likelihood of being matched with a woman driver. So
[46:45] Speaker 1: it's not like guaranteed every time, I guess, but you know,
[46:48] Speaker 1: it's kind of a nice option to have. Uber says
[46:50] Speaker 1: this makes the platform safer, more flexible, and more comfortable
[46:53] Speaker 1: for women, and they will roll it out to expand
[46:56] Speaker 1: across the US based on feedback and usage data. For
[47:00] Speaker 1: what it's worth Lift already has this feature available to everyone,
[47:04] Speaker 1: and we've actually done this, my wife and I.
[47:07] Speaker 2: She requested a ride. I happen to be in it.
[47:09] Speaker 1: We got a female driver and we asked her all
[47:10] Speaker 1: about this and she said, oh my god, it's great.
[47:12] Speaker 2: It's like, I love this. It's so great.
[47:14] Speaker 1: It's you know, I can drive other women around and
[47:17] Speaker 1: it's just people. The women that I'm driving, they all
[47:19] Speaker 1: talk about how much they love it. So again, it's
[47:21] Speaker 1: just another option. Uber is if you want to check
[47:24] Speaker 1: it out in your settings. You can check that out
[47:26] Speaker 1: if you live in one of those cities. Otherwise, if
[47:28] Speaker 1: you want to try that feature, Lyft does have it
[47:31] Speaker 1: all right. Eighty eight rich one On one eighty eight
[47:34] Speaker 1: seven four to two four one zero one. I know
[47:36] Speaker 1: the phone lines are loaded right now. I see you waiting.
[47:38] Speaker 1: I will get to your calls. I don't know why
[47:40] Speaker 1: you all decide to call this weekend. It's so nice outside,
[47:44] Speaker 1: but hey, I'll take it.
[47:46] Speaker 2: And coming up.
[47:46] Speaker 1: We got more interviews, more of your questions, and more
[47:49] Speaker 1: tech news right here on rich on Tech. Welcome back
[47:53] Speaker 1: to rich on Tech. Rich Demiro here eighty eight rich
[47:56] Speaker 1: one On one eighty eight seven four to two four
[47:59] Speaker 1: one zero one one. The website for the show rich
[48:03] Speaker 1: on tech dot tv links to everything I mentioned is
[48:08] Speaker 1: right there. Let's go to Sarah in Santa Ana. Sarah,
[48:15] Speaker 1: you are on with Rich.
[48:18] Speaker 3: Hi.
[48:19] Speaker 12: My daughters starting college and her laptop is dying, and
[48:22] Speaker 12: I don't have any money really to buy anything new,
[48:27] Speaker 12: but she wants a MacBook. What do you think my
[48:31] Speaker 12: best option is? Do you know anything about financing? Are
[48:34] Speaker 12: there student programs where she could get something for a
[48:39] Speaker 12: loan or for free? Or if I had to buy something,
[48:43] Speaker 12: what should I get?
[48:44] Speaker 1: Well, I don't necessarily promote financing or loans, so I
[48:50] Speaker 1: don't really necessarily like that avenue. We're talking about nine
[48:55] Speaker 1: hundred dollars one thousand dollars here. So my advice is
[48:59] Speaker 1: to save up and do whatever you can to save
[49:02] Speaker 1: up that money and buy it. Because a computer that's
[49:05] Speaker 1: paid for is probably going to feel a lot better
[49:06] Speaker 1: for your daughter than something that you're making payments on.
[49:09] Speaker 1: So that's my number one kind of the way that
[49:11] Speaker 1: I do things in my life. I don't like a
[49:14] Speaker 1: lot of debt. I don't like a lot of payments
[49:16] Speaker 1: and things like that, So I don't don't really like that,
[49:20] Speaker 1: So I understand where you're coming from.
[49:22] Speaker 2: I get it.
[49:23] Speaker 1: There have been times in my life where there's just
[49:25] Speaker 1: the money is not there and you can't buy it,
[49:27] Speaker 1: and so I get that. In the meantime, you know,
[49:31] Speaker 1: there are libraries at college she can use. There are
[49:34] Speaker 1: inexpensive laptops. I mean there if she just wants something,
[49:38] Speaker 1: that is the absolute most inexpensive laptop that you can
[49:42] Speaker 1: probably cobble together some cash for it is the M
[49:46] Speaker 1: one MacBook Air. And you can get this thing for
[49:50] Speaker 1: you know, brand new. It's selling for like five ninety
[49:54] Speaker 1: nine on Walmart dot com and I've seen it even cheaper.
[49:58] Speaker 1: So this is a that's a couple of years old.
[50:01] Speaker 1: But I'll be honest, my wife uses it and it's
[50:03] Speaker 1: fine for her. So if it's good enough for her,
[50:05] Speaker 1: I think it's good enough for your daughter. But it
[50:07] Speaker 1: is aging, and so it's been a bit so, you know,
[50:11] Speaker 1: but the avenue I would look at is number one.
[50:15] Speaker 1: If you want that computer, the MacBook Air M one.
[50:18] Speaker 1: That's a really to me, that's that's a fantastic deal
[50:22] Speaker 1: that's still out there. I mean, look at this. This
[50:24] Speaker 1: it's five years old, so it's on sale for under
[50:27] Speaker 1: six hundred dollars. I guess Walmart's price is probably the
[50:29] Speaker 1: best right now, So that's number one. The other avenue
[50:35] Speaker 1: to explore is if you go to Apple Education store.
[50:39] Speaker 1: They've got their back to school discounts. I haven't heard
[50:42] Speaker 1: that they've started their back to school offers just yet,
[50:45] Speaker 1: so I would probably wait because typically they do a
[50:47] Speaker 1: back to school offer any day now and they'll give
[50:50] Speaker 1: you like an extra one hundred dollars gift card or
[50:53] Speaker 1: something with your purchase. But if you're going to get
[50:56] Speaker 1: something new, then the computer I would recommend for your
[50:59] Speaker 1: daughter is the MacBook Air, and I understand why she
[51:02] Speaker 1: wants one because it is the computer that I've relied
[51:04] Speaker 1: on for years. It is an incredible machine, and it
[51:08] Speaker 1: is just it does everything you need and this thing
[51:10] Speaker 1: will last you ten years, no joke. MacBook Air thirteen
[51:15] Speaker 1: inch is eight ninety nine for the education pricing, So
[51:20] Speaker 1: you can get a computer with the latest specs for
[51:22] Speaker 1: eight ninety nine.
[51:23] Speaker 2: Now, I get it. Sarah.
[51:25] Speaker 1: I understand that you know you're going through a tough
[51:27] Speaker 1: time right now with the financials, but I feel like
[51:29] Speaker 1: it's one of these things where just, you know, try
[51:33] Speaker 1: to just cobble together that cash, sell some stuff around
[51:36] Speaker 1: the house, whatever you can do to get that money.
[51:39] Speaker 1: You can even trade in old things, like if you
[51:41] Speaker 1: have some old gadgets and things that are even Apple gadgets,
[51:45] Speaker 1: you can trade those in at the Apple Store to
[51:46] Speaker 1: get a gift card. But my advice is if you
[51:49] Speaker 1: want something that's super super inexpensive, I think the M
[51:53] Speaker 1: one MacBook is the way to go. It's still going
[51:55] Speaker 1: to last and still be a good deal even five
[51:58] Speaker 1: years later. The problem is with that, you're going to
[52:00] Speaker 1: spend six hundred dollars and your daughter is in school
[52:03] Speaker 1: for a couple of years. You said she's starting college,
[52:06] Speaker 1: So is that going to last four more years? I'm
[52:09] Speaker 1: not sure. Whereas if you spend a little bit more
[52:12] Speaker 1: on the newer MacBook, it's definitely gonna last four years
[52:14] Speaker 1: plus plus plus.
[52:16] Speaker 2: So I hope that answers your question. I know it's tough.
[52:19] Speaker 1: It's these things are not cheap, they're really not, and
[52:22] Speaker 1: it's a big purchase for people. But I like the
[52:25] Speaker 1: idea that you're thinking about the Mac because it does
[52:28] Speaker 1: last a very long time. Thanks for the call Mark
[52:32] Speaker 1: and Woodland Hills.
[52:33] Speaker 2: What's up?
[52:34] Speaker 5: You know?
[52:35] Speaker 4: I just want to practice by saying, there's another tracker
[52:37] Speaker 4: that our company has found to be extremely efficacious. It's
[52:41] Speaker 4: called Track E, a track with an E on the
[52:44] Speaker 4: end of it there, and it's independent and you can
[52:47] Speaker 4: use it with any kind of phone, and we found
[52:49] Speaker 4: that our drivers who know about it, we rely on
[52:54] Speaker 4: it because we've got to know where our drivers are going. Anyway,
[52:57] Speaker 4: I'm calling basically about family tree sites. My wife and
[53:01] Speaker 4: I are interested in passing on our family tree to
[53:03] Speaker 4: our sons. I'm of European ancestry. She's a sub Saharan ancestry.
[53:09] Speaker 4: You know, she's African American and for her in particular,
[53:13] Speaker 4: we have just it's just so challenging to try and
[53:16] Speaker 4: delve into it. And I know there are some companies
[53:19] Speaker 4: out there that specialize in African Americans, and we're not
[53:23] Speaker 4: interested in the DNA yet until they work out the
[53:25] Speaker 4: controversies about you know, some of the you know, some
[53:30] Speaker 4: of the issues that they have with that. But we're
[53:32] Speaker 4: hoping that you could refer to some sort of family
[53:35] Speaker 4: tree site that could help us out with her ancestry
[53:39] Speaker 4: back to Africa.
[53:40] Speaker 1: Well, I don't have a good answer off the top
[53:42] Speaker 1: of my head, but just doing a quick search while
[53:44] Speaker 1: you're talking here, I've summed upon a website called Blackpast
[53:48] Speaker 1: dot org and they've got an entire page with links
[53:54] Speaker 1: to just about I mean, this is the most thorough.
[53:56] Speaker 1: This is so thorough, and it's got links to every
[53:59] Speaker 1: single thing for African American family history resources. And it's
[54:03] Speaker 1: not just their stuff. It's like they've gone out and
[54:05] Speaker 1: found links to every single website that deals with this.
[54:09] Speaker 1: And so Blackpast dot org Genealogy Resources is the actual
[54:14] Speaker 1: site page. But I would check that out because I'm
[54:17] Speaker 1: looking at this and it's got pretty much everything you
[54:19] Speaker 1: can imagine when it comes to this topic. So I'll
[54:22] Speaker 1: put this up on the website. Mark rich on tech
[54:24] Speaker 1: dot tv. Thanks for the note on tracky. I believe
[54:27] Speaker 1: that's spelled with an I. By the way, I'll take
[54:29] Speaker 1: a look at that as well. Eighty eight rich one
[54:32] Speaker 1: on one eighty eight seven four to two four one
[54:34] Speaker 1: zero one more.
[54:35] Speaker 2: Rich on Tech after this.
[54:38] Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging
[54:40] Speaker 1: out with you talking technology. A couple of weeks ago,
[54:44] Speaker 1: I posted a picture of me eating a hot dog
[54:47] Speaker 1: on social media.
[54:48] Speaker 2: There was a reason.
[54:49] Speaker 1: It's because I went to a place called Wiener Snitzel
[54:52] Speaker 1: where they are now using AI at the drive through.
[54:56] Speaker 1: Here to talk about that is Gela Fairv is the
[55:00] Speaker 1: CEO of Presto. They are the folks that are putting
[55:03] Speaker 1: AI in the drive through order boxes. Let's already has
[55:06] Speaker 1: to say about how this is changing the way we
[55:09] Speaker 1: place fast food orders.
[55:12] Speaker 13: So Presto is an AI business which is creating an
[55:17] Speaker 13: AI solution for the drive through for the QSR industry.
[55:21] Speaker 13: So when your car pulls up currently to the speaker
[55:26] Speaker 13: box in a drive through restaurant and you speak to
[55:28] Speaker 13: a human through the speaker box currently working in the restaurant,
[55:32] Speaker 13: we are changing that system such that you would be
[55:34] Speaker 13: communicating with an AI system, which would reduce the amount
[55:37] Speaker 13: of labor the restaurant leeds and can also begin to
[55:41] Speaker 13: automate things such as upsell and other forms of marketing
[55:44] Speaker 13: in the drive through.
[55:46] Speaker 2: So how good is the AI like? Can it replace
[55:50] Speaker 2: the human that's currently taking orders?
[55:53] Speaker 13: And what's the vain Yeah, and in a vat majority
[55:56] Speaker 13: of instances the system can do that. So we have
[56:00] Speaker 13: something called a non intervention rate, and that's the industry standard.
[56:03] Speaker 13: So that's the number of times that the system works
[56:07] Speaker 13: or without a human having to step in, and those
[56:10] Speaker 13: are already in the nineties, so in a vast majority
[56:13] Speaker 13: of instances that works. Their drive through is a very
[56:15] Speaker 13: complicated environment, and so on some occasions you do need
[56:19] Speaker 13: the store to step in.
[56:21] Speaker 6: Anyway.
[56:22] Speaker 13: In terms of the advantages, I think for the our customer,
[56:25] Speaker 13: so the restaurant, there are two clear advantages. One of
[56:29] Speaker 13: those is the labor redistribution or replacement. So very often
[56:33] Speaker 13: they're not actually removing that at that staff member, they're
[56:36] Speaker 13: putting in somewhere else in the restaurant, so they could
[56:38] Speaker 13: man the front counter or do other things. But that
[56:42] Speaker 13: increases the labor efficiency. Then on the other side, it's
[56:45] Speaker 13: the up cell, so you also get revenue increase, and
[56:48] Speaker 13: that's the result of humans are actually pretty inconsistent and
[56:51] Speaker 13: quite bad at upselling or saying you would you like
[56:53] Speaker 13: to make that a combo? Have you tried our ice cream?
[56:56] Speaker 13: For example, AI does it for awnestly every time because
[56:59] Speaker 13: it's a as a system, and it can also do
[57:01] Speaker 13: it in a very predictive manner, so it can collect
[57:03] Speaker 13: data over the days and over the weeks to say, well,
[57:06] Speaker 13: you know, last time we try to upsell this item,
[57:08] Speaker 13: it worked.
[57:08] Speaker 2: This one didn't, so I'm going to try this.
[57:10] Speaker 13: Item a bit more So from a restaurant perspective, you
[57:13] Speaker 13: get greater revenue or greater check size, and you also
[57:15] Speaker 13: have more efficient or less labor costs, so you get
[57:18] Speaker 13: a really significant impact for the customer as in sorry,
[57:21] Speaker 13: the end of consumer. The advantage for them, I think
[57:24] Speaker 13: is also the consistency of the system. So you know,
[57:27] Speaker 13: very often if you pull up and you speak to
[57:29] Speaker 13: a different person every day, you might get a very
[57:30] Speaker 13: different experience. You might not be able to understand them,
[57:32] Speaker 13: they might be a minute before they come to you.
[57:36] Speaker 13: You don't get any of those issues. So we find
[57:37] Speaker 13: that our customers and the end consumers are both very
[57:40] Speaker 13: pro the system.
[57:42] Speaker 2: And who's using this system and how tough is it
[57:45] Speaker 2: to get started.
[57:48] Speaker 13: In terms of the industry altogether, we are now kind
[57:50] Speaker 13: of at the major roll out phase. So this is
[57:52] Speaker 13: where over the last two years, a lot of large
[57:55] Speaker 13: chains and medium chains have begin trialing this. They've been
[57:57] Speaker 13: picking their supplies, they've been honing this systems, and they're
[58:00] Speaker 13: now enrolled out. So whilst it may only be in
[58:03] Speaker 13: sort of around one percent of all drive throughs at
[58:05] Speaker 13: this stage, that that number is increasing very very quickly,
[58:10] Speaker 13: and so you will expect to see that change quite
[58:12] Speaker 13: significantly over the coming months and months and years. In
[58:16] Speaker 13: terms of barriers to entry, there are very few. So
[58:19] Speaker 13: the system that we install is is a very small
[58:22] Speaker 13: box that we put into the speaker box and then
[58:25] Speaker 13: a vast majority of it is hosted on the cloud
[58:27] Speaker 13: on our end, and so there is no real barrier
[58:30] Speaker 13: to who can have this and who cannot. You don't
[58:32] Speaker 13: have to be McDonald's or Burger you can have this.
[58:35] Speaker 13: We have a number of customers who are in the
[58:37] Speaker 13: kind of what we describe as the mid market, so
[58:39] Speaker 13: they can be a smaller number of stores, but they
[58:41] Speaker 13: can still get the same efficiencies in a large one.
[58:43] Speaker 5: To do so.
[58:45] Speaker 1: You know, we saw with the automation of you know,
[58:48] Speaker 1: eight hundred numbers, people just say can I have an operator?
[58:50] Speaker 1: Like do you have the option of getting a human
[58:53] Speaker 1: if you want one? And are people asking for that
[58:56] Speaker 1: or they like this system?
[58:57] Speaker 13: Yeah, So people can say can I'd like to speak
[58:59] Speaker 13: to a human and they be put through to the store.
[59:01] Speaker 13: It's actually very rare that they do that because the
[59:06] Speaker 13: order is being taken quickly and efficiently, and people tend
[59:10] Speaker 13: to want to get through the drive through quickly themselves.
[59:12] Speaker 13: To go and ask for a human just makes your
[59:14] Speaker 13: experience longer. And as a result, they only really do
[59:17] Speaker 13: it if somebody is you know, maybe technically struggling with it.
[59:21] Speaker 13: Orbit in a vast majority of instance, they don't even notice,
[59:25] Speaker 13: or sometimes if they have a very specific allergy or question.
[59:28] Speaker 13: In that instance, it is always important to go through
[59:31] Speaker 13: to the store and ask system alos you to do that.
[59:34] Speaker 2: And so how is the AI at taking orders?
[59:38] Speaker 13: Yeah, it's getting it's getting better. I would say that
[59:41] Speaker 13: if you'd ask me that two years ago. The technology
[59:43] Speaker 13: was still pretty nascent and so it was effective, but
[59:46] Speaker 13: it had, you know, lots of things that couldn't quite
[59:48] Speaker 13: do it wouldn't be able to handle certain questions, or
[59:50] Speaker 13: wouldn't be able to handle specials or coupons or things.
[59:53] Speaker 13: But in particular over the last six months, the rate
[59:56] Speaker 13: of pace of advancement has been you know, quite extraordin.
[1:00:00] Speaker 13: You know, our system can now do things such as
[1:00:04] Speaker 13: coupons or special offers or very complicated combos. You know,
[1:00:09] Speaker 13: we have a menu for a client that we've just
[1:00:11] Speaker 13: signed where I think the total number of different combinations
[1:00:13] Speaker 13: is in the billions because their menu is so complicated
[1:00:15] Speaker 13: and it can handle it can handle all of those things.
[1:00:19] Speaker 13: We can also do phone ordering now, so people ring
[1:00:21] Speaker 13: up the restaurant and say I want to place a
[1:00:23] Speaker 13: catering order, we have the ability to handle that order
[1:00:26] Speaker 13: as well. So there's there's very little, if anything, which
[1:00:29] Speaker 13: can now not be done with AI that used to
[1:00:31] Speaker 13: be done with humans.
[1:00:32] Speaker 2: And what have you learned in this process about how
[1:00:35] Speaker 2: people order or you know, something that you didn't really
[1:00:38] Speaker 2: think about before and how you had to implement it.
[1:00:42] Speaker 13: I think the complexity of the drive through is the
[1:00:45] Speaker 13: big one, and I'm going to split that into two things.
[1:00:48] Speaker 13: One is that there is the kind of technical complexity
[1:00:51] Speaker 13: of the drive through. So there's so many systems that
[1:00:53] Speaker 13: actually sit behind the scenes that people don't see. So
[1:00:56] Speaker 13: you've got a different POS system and base station system
[1:01:00] Speaker 13: in all of these different chains. And the menu complexity
[1:01:03] Speaker 13: at the back end is incredibly difficult to navigate, and
[1:01:06] Speaker 13: that's something that we have to spend a lot.
[1:01:07] Speaker 5: Of time doing.
[1:01:08] Speaker 13: But then on the second box, it's just the things
[1:01:10] Speaker 13: that happen in the drive through you would just not imagine.
[1:01:12] Speaker 13: So every drive through environment is different, and that's why
[1:01:15] Speaker 13: it has taken us a couple of years in order
[1:01:18] Speaker 13: to hone our system to the quality it is today.
[1:01:21] Speaker 13: You think about some drive throughs the next to freeways,
[1:01:23] Speaker 13: and other ones are not. Some drive throughs are in
[1:01:25] Speaker 13: you very heavy rain areas, and other ones are not.
[1:01:28] Speaker 13: You have people pulling up with three kids in the car,
[1:01:31] Speaker 13: shouting every menu item you can possibly imagine. You have
[1:01:33] Speaker 13: people ordering for the wrong restaurant they think they're at,
[1:01:36] Speaker 13: you know, they think they're at one restaurant actually another.
[1:01:39] Speaker 13: You have to be able to handle all of those
[1:01:41] Speaker 13: edge cases, and so that non intervention rate that I
[1:01:43] Speaker 13: told you has improved significantly over the last year. But
[1:01:46] Speaker 13: a lot of those interventions used to be for stuff
[1:01:48] Speaker 13: that you would never have dreamed of until you started doing.
[1:01:51] Speaker 1: Getting one of these jobs an order taker, while it's imperfect,
[1:01:55] Speaker 1: you know, it's kind of an entry level job.
[1:01:57] Speaker 2: And you know, is that going away or are we
[1:01:59] Speaker 2: going to have this job in the future.
[1:02:02] Speaker 13: I think the actual taking of the order probably not.
[1:02:06] Speaker 13: I think these systems are going to get so robust,
[1:02:08] Speaker 13: but I don't think that that means that fewer people
[1:02:10] Speaker 13: are going to be working usr are working for these brands.
[1:02:13] Speaker 13: As I say, a lot of what we talk about
[1:02:15] Speaker 13: is labor redistribution, not labor replacement. So the ability for
[1:02:19] Speaker 13: in a very competitive environment for your brand to be
[1:02:22] Speaker 13: more customer friendly and more effective because you've got more
[1:02:24] Speaker 13: people doing front of counter, doing the stock, doing the cleaning,
[1:02:28] Speaker 13: and making your overall brand more successful for the same cost.
[1:02:32] Speaker 13: So rather than it being hey, I want to take
[1:02:33] Speaker 13: ten percent of my wage bill, it's I want my
[1:02:36] Speaker 13: brand to be more successful, more customer friendly, have more
[1:02:39] Speaker 13: people on the floor for the same price that I
[1:02:41] Speaker 13: currently am doing it, and that's what our system allows.
[1:02:43] Speaker 13: So I don't think that this is some huge threat
[1:02:45] Speaker 13: to jobs. I think it's just going to change the
[1:02:48] Speaker 13: way that people interact with the driver.
[1:02:50] Speaker 1: And finally, any hacks for the customer or anything to know,
[1:02:53] Speaker 1: like how do you know you're talking to AI? And
[1:02:55] Speaker 1: is there anything fun you can do with it in
[1:02:57] Speaker 1: the drive throw?
[1:02:58] Speaker 2: So how do you know?
[1:02:59] Speaker 13: So it's interesting some of our customers want it to
[1:03:01] Speaker 13: sound like a robot because they want the customer to
[1:03:04] Speaker 13: know it's AI, because it could be quite helpful for
[1:03:06] Speaker 13: the interaction. But we also have an option, which is
[1:03:08] Speaker 13: human voice, which is near impossible to tell that you're
[1:03:11] Speaker 13: speaking to to to AI in that instance, and that
[1:03:14] Speaker 13: depends on the brand as to what they're what they're
[1:03:17] Speaker 13: doing in terms of like cool things you can do,
[1:03:20] Speaker 13: So asking it, you know, interesting questions is a good
[1:03:23] Speaker 13: is a good way to is a good way to
[1:03:25] Speaker 13: test it out and see and see what responses you get.
[1:03:27] Speaker 13: We are working on a system at the moment, oh sorry,
[1:03:29] Speaker 13: a program at the moment which will be to put
[1:03:30] Speaker 13: some Easter eggs in to to this. So you know,
[1:03:34] Speaker 13: for certain brands, we think it could be really interesting
[1:03:37] Speaker 13: if you put on social media being like hey, next
[1:03:39] Speaker 13: time you're ordering from the AI, say this phrase and
[1:03:42] Speaker 13: get like a free, a free, increasing your drink size
[1:03:46] Speaker 13: or something that we think could be hugely interesting because
[1:03:49] Speaker 13: I think it will begin to get real social interaction
[1:03:51] Speaker 13: going with the AI, and that's something we'll be working
[1:03:54] Speaker 13: on in the coming weeks as well.
[1:03:56] Speaker 1: There you have it, Geel a fare from Prestol. They
[1:03:59] Speaker 1: are putting AI in the drive through fast food restaurant
[1:04:03] Speaker 1: ordering windows. Fascinating how that's happening, and I guarantee you
[1:04:08] Speaker 1: will encounter it at some point. Not every restaurant's doing it,
[1:04:11] Speaker 1: but you know, if they can save money be more
[1:04:13] Speaker 1: efficient and of course upsell like you heard them say, yeah,
[1:04:16] Speaker 1: they're probably going to do it. And this kind of
[1:04:18] Speaker 1: goes with this new report from researchers at open AI,
[1:04:23] Speaker 1: Open Research and UPEN, which talks about the jobs that
[1:04:26] Speaker 1: are most at risk from AI. A new report says
[1:04:30] Speaker 1: about eighty percent of US workers could see at least
[1:04:32] Speaker 1: ten percent of their job tasks affected by generative AI.
[1:04:36] Speaker 1: Nearly one in five workers may see fifty percent of
[1:04:39] Speaker 1: their tasks impacted. Researchers looked at GPT models and other
[1:04:43] Speaker 1: generative AI capabilities, things like text coding, image generation, video generation.
[1:04:50] Speaker 1: Impact does not necessarily mean job loss. It could mean
[1:04:53] Speaker 1: automation of tasks, like not your entire role, so things
[1:04:56] Speaker 1: that you might do might be automated through AI. The
[1:05:00] Speaker 1: jobs with the highest exposure tend to be white collar,
[1:05:03] Speaker 1: high skilled, non technical roles. But the main takeaways AI
[1:05:07] Speaker 1: is not going to take every job, but it will
[1:05:09] Speaker 1: change how a lot of people work. Like you'd like that,
[1:05:12] Speaker 1: Like the CEO just said, we're not trying to get
[1:05:15] Speaker 1: rid of jobs at the drive through, but the way
[1:05:17] Speaker 1: people work, if they work at a fast food place,
[1:05:20] Speaker 1: they may not be multitasking with the drive through order
[1:05:22] Speaker 1: while they complete other tasks. They might just focus on
[1:05:25] Speaker 1: those other tasks. But tasks, I mean this is really true.
[1:05:30] Speaker 1: Tasks like writing emails, analyzing data, or drafting reports could
[1:05:33] Speaker 1: be done faster or automatically. So now it's probably a
[1:05:36] Speaker 1: good time to think about which parts of your job
[1:05:38] Speaker 1: could be done by AI, and what you think that
[1:05:40] Speaker 1: AI cannot do so without further ado. The jobs most
[1:05:45] Speaker 1: impacted by AI interpreters and translators, public relations specialists, court reporters,
[1:05:51] Speaker 1: blockchain engineers, journalists, uh oh, accountants and auditors, legal secretaries, paralegals, writers, authors,
[1:05:59] Speaker 1: web designers, developers, market research analysis again, market research analysts again.
[1:06:06] Speaker 1: They may not go away, but they might be the
[1:06:08] Speaker 1: most impacted. Jobs least impacted by AI. Here we go,
[1:06:14] Speaker 1: short order cooks, mechanics, line installers, drivers, athletes, stonemasons.
[1:06:22] Speaker 2: I mean that's kind of a random list.
[1:06:23] Speaker 1: I think they just looked at like, like what can
[1:06:25] Speaker 1: we find as like the randomeest list of things that
[1:06:27] Speaker 1: like we'll just make this report sound better that like, Okay,
[1:06:31] Speaker 1: if you're a stone Mason, you're you're fine. I mean, athlete,
[1:06:34] Speaker 1: I guess it's time for me to uh start hitting
[1:06:37] Speaker 1: the gym and learn, uh learn football eight to eight
[1:06:42] Speaker 1: rich one on one eighty eight seven four to two,
[1:06:44] Speaker 1: four one zero one. Coming up, we're gonna talk about
[1:06:46] Speaker 1: baseball card collecting and how tech is changing that. Welcome
[1:06:53] Speaker 1: back to rich on Tech. Rich DeMuro here hanging out
[1:06:56] Speaker 1: with you, talking technology eight eight eight rich one eight
[1:07:01] Speaker 1: eight eight seven four to two four one zero one.
[1:07:07] Speaker 1: The playlist this week is from my mom? Is this
[1:07:09] Speaker 1: what song?
[1:07:10] Speaker 5: Is this? Bobo?
[1:07:10] Speaker 1: Is this?
[1:07:11] Speaker 2: Is this Sinatra? Okay? Frank Sinatra, Frank Sinatra my way?
[1:07:16] Speaker 1: Yeah, okay, So my wife and I on Sunday nights
[1:07:18] Speaker 1: will do a thing called Sunday Supper and we just
[1:07:21] Speaker 1: turn on the Frank Sinatra playlist.
[1:07:24] Speaker 2: Yeah, it's great. Really takes you right back. Okay.
[1:07:28] Speaker 1: Let's let's talk to Ted Man. He created an app
[1:07:31] Speaker 1: called Collects really kind of revolutionized baseball card collecting, trading,
[1:07:37] Speaker 1: valuing of cards. And he's calling in from Chicago today.
[1:07:42] Speaker 5: Hey, Rich, Yeah, I'm at the National Card Show. Oh wow,
[1:07:46] Speaker 5: in Chicago, in Rosemont, Illinois. It's it's it's quite a show.
[1:07:50] Speaker 5: It's every year it seems to get bigger and bigger.
[1:07:53] Speaker 5: I think this year they might hit about one hundred
[1:07:55] Speaker 5: and fifty thousand attendees, so it is way large. It
[1:07:58] Speaker 5: took me a minute to run out trying to find
[1:08:00] Speaker 5: a quiet place to talk. So I'm not doing it
[1:08:02] Speaker 5: on the show floor. But it's been it's been a
[1:08:04] Speaker 5: really good one here. It's pretty exciting time to be
[1:08:07] Speaker 5: a car collector.
[1:08:08] Speaker 1: Yeah, this is huge. My kid, by the way, it's
[1:08:11] Speaker 1: his birthday this weekend. He is a he loves cards.
[1:08:14] Speaker 1: He pulled a like a I don't know, a couple
[1:08:16] Speaker 1: hundred dollars card the other day. And I've gotten, of
[1:08:19] Speaker 1: course into it because of all the raw and graded
[1:08:21] Speaker 1: and like I know all the lingo now, but it
[1:08:23] Speaker 1: all started with your app. Explain quickly before we get
[1:08:26] Speaker 1: into the show, like what you came up with a
[1:08:27] Speaker 1: couple of years ago.
[1:08:29] Speaker 5: I don't know whether to say, you know, you're welcome
[1:08:31] Speaker 5: or I'm sorry. Yeah, yeah, how many parents have told
[1:08:34] Speaker 5: me that, Like now they're getting back into it, The
[1:08:36] Speaker 5: kids are getting into it, and you know, it's a
[1:08:38] Speaker 5: it's a kind of a double edged sword, but it's fun.
[1:08:40] Speaker 5: It's that one's just for sure. So just to catch
[1:08:44] Speaker 5: you up on like what's happened since we last talked,
[1:08:46] Speaker 5: I mean I have you to thank for this, by
[1:08:48] Speaker 5: the way, I mean I probably have had, you know,
[1:08:51] Speaker 5: three dozen people come up to me at the show
[1:08:53] Speaker 5: saying that I always ask how did you hear about
[1:08:55] Speaker 5: the Apple, like from a friend or from social media
[1:08:57] Speaker 5: or whatever, and they and so many people tell me
[1:08:59] Speaker 5: they heard about it from you. Wow. Really, your your
[1:09:03] Speaker 5: reach is expansive, and whether it's on the radio or
[1:09:06] Speaker 5: on the TV. I can't thank you enough for kind
[1:09:08] Speaker 5: of help and spread the word. Early on Amazing, we
[1:09:10] Speaker 5: learned about three and a half million users who scan
[1:09:13] Speaker 5: get this rich two million cards every day.
[1:09:16] Speaker 2: Oh wow, into the app. That is incredible.
[1:09:20] Speaker 5: Yeah, I thought I would. I would call in just
[1:09:22] Speaker 5: to share because I I love listening to your show,
[1:09:24] Speaker 5: like you were on my mind, not just because people
[1:09:26] Speaker 5: were telling me they heard about the app from you,
[1:09:28] Speaker 5: but also because I have it on my calendar. I
[1:09:31] Speaker 5: try to listen every week. I knew this today I
[1:09:33] Speaker 5: was going to be at the show, but I h
[1:09:36] Speaker 5: I pinged you just because I thought it would be
[1:09:37] Speaker 5: kind of fun to share some of the technology that
[1:09:39] Speaker 5: I'm seeing. We've seeing a lot of cool tech stories
[1:09:41] Speaker 5: here and I thought maybe it'd be fun to share
[1:09:43] Speaker 5: with your audience some of the not the collect story,
[1:09:46] Speaker 5: which you've already shared, but like some of the other
[1:09:48] Speaker 5: tech that we're seeing here at the show.
[1:09:50] Speaker 1: Yeah, well, let me just I know, because people are
[1:09:51] Speaker 1: going to want to download the app if they haven't
[1:09:53] Speaker 1: used it.
[1:09:53] Speaker 2: It's called COO l l X. That's what you search right, collects.
[1:09:58] Speaker 5: Yep I phone Android, totally free app. Take a picture
[1:10:01] Speaker 5: of any trading card, It'll identify it, you get the
[1:10:04] Speaker 5: value and under a second and then you can build
[1:10:07] Speaker 5: your collection. And we have a marketplace. Now. Marketplace is booming.
[1:10:11] Speaker 5: It has been growing steadily and I think it's really
[1:10:14] Speaker 5: kind of become a place that people look to buy
[1:10:16] Speaker 5: cards every bit as much, if not more than eBay.
[1:10:18] Speaker 1: Wow, that's wild. So what's happening at the show? What
[1:10:21] Speaker 1: are some of the neat things you're seeing there?
[1:10:24] Speaker 5: So there were like sort of three text stories I
[1:10:26] Speaker 5: was thinking about, like what are the most interesting kind
[1:10:28] Speaker 5: of trends? And the first is is live live selling.
[1:10:33] Speaker 5: So are you have you ever been on whatnot or
[1:10:36] Speaker 5: any of similar platforms.
[1:10:38] Speaker 1: Yes, I did a segment with them, and it's wild.
[1:10:42] Speaker 1: I mean, I'm not I don't do it personally, but yeah,
[1:10:44] Speaker 1: I'm familiar with the idea. It's like QVC for like
[1:10:46] Speaker 1: a you know, anyone can do it from their phone
[1:10:49] Speaker 1: basically exactly.
[1:10:51] Speaker 5: So, I mean it has become such a big part
[1:10:53] Speaker 5: of the hobby. There is probably maybe a fifth of
[1:10:57] Speaker 5: the show floor here and it's a big it's a
[1:10:59] Speaker 5: big show all dedicated to to what Not streamers. Breakers.
[1:11:04] Speaker 5: Braking is when you basically buy usually high end trading
[1:11:10] Speaker 5: card product like like boxes for like a thousand dollars
[1:11:13] Speaker 5: and rather than the most average shows that I'm going
[1:11:15] Speaker 5: to spend a thousand dollars on the box, but they'll
[1:11:17] Speaker 5: sell shares, you know, so you can buy your team
[1:11:19] Speaker 5: for instead of a thousand dollars for maybe for like
[1:11:21] Speaker 5: fifty bucks, and then you get all the cards from
[1:11:24] Speaker 5: that team. So that's become a huge part of the
[1:11:27] Speaker 5: of the of the space and the floor. It's really
[1:11:28] Speaker 5: fun and exciting. We're right next to all these breakers
[1:11:31] Speaker 5: and they are constantly ripping open all these packs and
[1:11:34] Speaker 5: finding really big heads. We did a couple of breaks, actually,
[1:11:37] Speaker 5: we did giveaways on Whatnot my team and pulled some
[1:11:41] Speaker 5: loola like a Webby number to five. Yeah, yesterday, it
[1:11:45] Speaker 5: was a big card, maybe a thousand dollars card and yeah,
[1:11:49] Speaker 5: it's super fun. So that's one. You know, it's not
[1:11:52] Speaker 5: just what not to. By the way, You've got Fanatics
[1:11:55] Speaker 5: has a live streaming platform called Fanatics Live. You've also
[1:11:59] Speaker 5: got Walmart believe it or not, and eBay all getting
[1:12:01] Speaker 5: into the live selling.
[1:12:03] Speaker 2: Oh wow, Walmart too.
[1:12:04] Speaker 3: Huh.
[1:12:05] Speaker 5: Yeah. I kind of like it because it I used
[1:12:08] Speaker 5: to go to auctions with my parents, and to me,
[1:12:11] Speaker 5: you know, there was always you know, as a kid,
[1:12:12] Speaker 5: there's always like an auctioneer. There's always a person kind
[1:12:14] Speaker 5: of like pitching and selling this stuff, you know, like
[1:12:18] Speaker 5: you know, the rapid fire like you know, auctioneer like ease. Yeah,
[1:12:21] Speaker 5: And I kind of like it because it feels to
[1:12:23] Speaker 5: me more like like what an auction was always supposed
[1:12:26] Speaker 5: to be. So I think it's a really fun experience. Okay,
[1:12:29] Speaker 5: dangerously addictive.
[1:12:30] Speaker 2: Yes, yes. And people.
[1:12:32] Speaker 1: I mean we we sat through there was like a
[1:12:34] Speaker 1: sneaker place that was selling on whatnot and they sold
[1:12:36] Speaker 1: I think, like I think it was like ten thousand
[1:12:39] Speaker 1: dollars worth of shoes in like a couple of minutes,
[1:12:41] Speaker 1: like eight minutes or something.
[1:12:42] Speaker 2: It was pretty wild.
[1:12:44] Speaker 5: It's nutty. So right, breakers are like one hundred million
[1:12:47] Speaker 5: dollar business.
[1:12:48] Speaker 1: I've got about a minute left. So what what else
[1:12:50] Speaker 1: are you seeing there?
[1:12:51] Speaker 2: Tech wise? You said three stories? What not live?
[1:12:53] Speaker 5: Yeah? Two other I'll be quick. The other one is
[1:12:55] Speaker 5: digital repacks. So one of the things that you were
[1:12:58] Speaker 5: talking about grading cards. One of the things that's become
[1:12:59] Speaker 5: really popular is people will buy like a graded card
[1:13:03] Speaker 5: kind of like in a like in a box and
[1:13:06] Speaker 5: then you basically rip it open like you would but
[1:13:08] Speaker 5: rip over a pack of cards. So that's become like huge.
[1:13:11] Speaker 5: There's companies like Derek Jeter start a one called Arena
[1:13:14] Speaker 5: Club that does that courtyard. So I think that's really interesting.
[1:13:18] Speaker 5: And you know, I think definitely a trend that I'm
[1:13:20] Speaker 5: seeing in the last one is AI, right, so now
[1:13:23] Speaker 5: you're seeing I mean not just like collectyle visual search
[1:13:26] Speaker 5: eye that you see. There are a few few tools
[1:13:29] Speaker 5: now for like pricing AI. So you can figure out
[1:13:32] Speaker 5: before you go buy a box of cards at your
[1:13:34] Speaker 5: local hobby shop, and you can hop onto a site
[1:13:36] Speaker 5: like wax sat and basically say is this the best
[1:13:39] Speaker 5: price in Yeah.
[1:13:40] Speaker 2: I got got to run.
[1:13:41] Speaker 1: Hang on one second, we'll go to break Well, we'll
[1:13:43] Speaker 1: be back after this. Welcome back to rich On tech
[1:13:48] Speaker 1: Rich Demiro here hanging out with you talking technology. What
[1:13:52] Speaker 1: a fruitful show so far. We've done a lot here.
[1:13:56] Speaker 1: We've still got a little bit to go here, and
[1:13:59] Speaker 1: it could go on forever. I mean, we could just
[1:14:00] Speaker 1: do this.
[1:14:00] Speaker 6: I know.
[1:14:01] Speaker 1: Bobo said he'll stay all day, so he said fine.
[1:14:05] Speaker 1: Rich Rich on tech dot tv is the website to
[1:14:08] Speaker 1: go to if you want links to anything that I
[1:14:09] Speaker 1: mentioned here in the break. I'm slowly but surely switching
[1:14:13] Speaker 1: over my two factor authentication codes to this new Proton
[1:14:17] Speaker 1: Authenticator app. So if you are looking for a new
[1:14:20] Speaker 1: authentication app, so far, I've found no flaws in this one.
[1:14:24] Speaker 1: It seems to be really good. Hit all the things
[1:14:26] Speaker 1: that I want in a good app. So check that out.
[1:14:29] Speaker 1: Let's see we've got people I've been waiting on hold
[1:14:31] Speaker 1: for extremely long time.
[1:14:33] Speaker 2: Let's go to line four. Paul and Columbus. You're on
[1:14:36] Speaker 2: with Rich.
[1:14:37] Speaker 3: Hey, Rich, thanks for taking the call in good playlist
[1:14:40] Speaker 3: from your mom there.
[1:14:41] Speaker 1: Oh see, every time people seem to like it. Okay,
[1:14:44] Speaker 1: what can I help you with?
[1:14:45] Speaker 5: Oh?
[1:14:46] Speaker 3: Probably more in my age range than yours, but anyway,
[1:14:50] Speaker 3: I'll try to make a simple question and I can
[1:14:52] Speaker 3: get more details. That's needed. Some apps when you're awaiting
[1:14:57] Speaker 3: your home Wi Fi use to cellular data. Other ones
[1:15:03] Speaker 3: require me to have a hotspot. Why and can you
[1:15:08] Speaker 3: any there a third party software that could direct it otherwise.
[1:15:13] Speaker 1: I I'm trying to so what apps require like a
[1:15:18] Speaker 1: hot spot versus the cellular data because I haven't really
[1:15:21] Speaker 1: run into that.
[1:15:22] Speaker 2: I know that some apps want, you know.
[1:15:24] Speaker 1: Sort of a better data connection, and so they'll have
[1:15:28] Speaker 1: like an option that says, you know, only use Wi
[1:15:30] Speaker 1: Fi by the fall.
[1:15:31] Speaker 2: But what do you mean by that? Which apps specifically?
[1:15:33] Speaker 3: Okay, Well, for example, I'm using the metaglasses. I'm visually
[1:15:38] Speaker 3: impaired using the metaglasses, and they do really nice job
[1:15:41] Speaker 3: and there's no you don't need a you know, a
[1:15:44] Speaker 3: special connection or hot spot. It will just work with
[1:15:47] Speaker 3: your cellular data. There's another brand that's coming out that
[1:15:51] Speaker 3: it looks very good, specifically made for people. It's this
[1:15:55] Speaker 3: vision problem and they use they use them a form
[1:16:01] Speaker 3: that you have to use a hot spot to get
[1:16:05] Speaker 3: that while you're away from your Wi Fi.
[1:16:08] Speaker 1: Interesting, Okay, so I think the the reason for that
[1:16:13] Speaker 1: is probably the data needs of that device. That's the
[1:16:16] Speaker 1: only thing I can imagine that they because it's doing something,
[1:16:20] Speaker 1: maybe it's doing something in real time, or it's it's
[1:16:22] Speaker 1: pulling some sort of database, and it needs just what
[1:16:25] Speaker 1: I would call like a you know, a fat connection
[1:16:27] Speaker 1: to the internet, you know, like a bigger connection that
[1:16:30] Speaker 1: that sort of can handle more data at once versus
[1:16:34] Speaker 1: traditional cellular. But the thing is that's interesting is that
[1:16:37] Speaker 1: traditional cellular has gotten so good that it's really not
[1:16:41] Speaker 1: an issue.
[1:16:42] Speaker 2: Like I go through all my apps.
[1:16:43] Speaker 1: The first thing I do when I set up a
[1:16:45] Speaker 1: new phone, you know, I test all these phones, is
[1:16:47] Speaker 1: I just go through all the apps like Spotify, Netflix,
[1:16:50] Speaker 1: this and that they all default to wanting to just
[1:16:53] Speaker 1: download on Wi Fi. I'm like, no, my cellular's great, Like,
[1:16:55] Speaker 1: go ahead, use as much data as you want. So
[1:16:58] Speaker 1: that's the only thing I can think of, is that's
[1:17:00] Speaker 1: a specific need of that app. Are you on iPhone
[1:17:04] Speaker 1: or Android? Okay, I was gonna say so. For iPhone,
[1:17:09] Speaker 1: there's really not a way to control the data that
[1:17:12] Speaker 1: the apps use, Like there's not a way to like
[1:17:15] Speaker 1: that I know of too easily unless it's in the
[1:17:18] Speaker 1: app settings. There's not really a way to sort of
[1:17:21] Speaker 1: command what that app does with data.
[1:17:23] Speaker 2: I know.
[1:17:23] Speaker 1: On Android, there's an app that I can't think of off
[1:17:26] Speaker 1: the top of my head. But it's an app. Oh gosh,
[1:17:30] Speaker 1: I gotta find it. But it's an app that lets
[1:17:32] Speaker 1: you kind of change how other apps can use data.
[1:17:36] Speaker 1: Like you can go in there and say, I only
[1:17:38] Speaker 1: want my kindle to use Wi Fi, I only want
[1:17:40] Speaker 1: my kindle to use Cellular, And you can do it
[1:17:42] Speaker 1: for a case by case basis for any app, even
[1:17:45] Speaker 1: if the app itself doesn't allow it. So I guess
[1:17:49] Speaker 1: the long answer to your question is that I have
[1:17:51] Speaker 1: not really seen that in a big way, but that's
[1:17:54] Speaker 1: the only kind of solution I can think of.
[1:17:57] Speaker 2: If you want to send.
[1:17:58] Speaker 1: Me an email with the name of the actual product,
[1:18:01] Speaker 1: I can look into it a little bit more and
[1:18:02] Speaker 1: see like what their reasoning is and I can maybe
[1:18:04] Speaker 1: even reach.
[1:18:05] Speaker 2: Out to them.
[1:18:06] Speaker 1: So if you want to do that, you know the
[1:18:08] Speaker 1: email address it's you can just send it to hello
[1:18:11] Speaker 1: at rich on tech dot TV and that will get
[1:18:13] Speaker 1: it to you or get it to me. Paul, Thanks
[1:18:16] Speaker 1: for the question today. I appreciate you calling in from Columbus.
[1:18:19] Speaker 2: Let's go to ka.
[1:18:20] Speaker 1: Kay has also been waiting for a long time here
[1:18:24] Speaker 1: in Sherman Oaks, Okay, you're on with Rich.
[1:18:28] Speaker 10: Oh Rich, thank you so much worse the wait definitely.
[1:18:31] Speaker 1: Well, we don't have the answer, yes, so don't don't
[1:18:33] Speaker 1: say that prematurely.
[1:18:35] Speaker 10: Okay, fair, No, what can.
[1:18:37] Speaker 2: I help you with?
[1:18:39] Speaker 10: Well, I did. I have an Android A fifteen, okay, Samsung,
[1:18:44] Speaker 10: and I'm really happy with it. I did my first
[1:18:48] Speaker 10: update about six or seven days ago. And after I
[1:18:52] Speaker 10: did the update, which I believe it's called you I
[1:18:56] Speaker 10: seven point zero.
[1:18:57] Speaker 14: Yes, okay, it recons figured my phone, and I know
[1:19:01] Speaker 14: that that happens when people do updates, but to the
[1:19:05] Speaker 14: detriment of my ability to use the phone.
[1:19:09] Speaker 10: So I have many windows. When I load Google Chrome,
[1:19:13] Speaker 10: the windows aren't completely websites aren't completely loading. There's a
[1:19:17] Speaker 10: lot of blank spots. I have been trying to troubleshoot myself,
[1:19:23] Speaker 10: just researching, but I can. I haven't found it, so
[1:19:27] Speaker 10: I defer to your expertise. I definitely need help. I
[1:19:30] Speaker 10: don't it seems to be an extension issue, but I
[1:19:33] Speaker 10: don't know for certain.
[1:19:34] Speaker 2: Okay.
[1:19:34] Speaker 1: So you updated to the one UI seven, which is
[1:19:37] Speaker 1: you know, almost their latest.
[1:19:39] Speaker 6: One.
[1:19:40] Speaker 1: UI eight is Samsung's newest, but only a couple a
[1:19:42] Speaker 1: handful of phones have that. So you got a pretty
[1:19:45] Speaker 1: major software update with one UI seven. Did this add
[1:19:48] Speaker 1: any AI features to your phone?
[1:19:50] Speaker 6: Or no?
[1:19:51] Speaker 5: It did?
[1:19:51] Speaker 10: And I don't. I'm very I'm tech friendly, but I
[1:19:56] Speaker 10: really don't want AI chat. It did load Google Gemini
[1:20:01] Speaker 10: very I can't. I haven't. I would like to not
[1:20:04] Speaker 10: have it on the.
[1:20:05] Speaker 2: Well, I don't know if you can go back on that.
[1:20:06] Speaker 1: I know that's kind of tricky, but there is a
[1:20:08] Speaker 1: setting in Galaxy AI in your settings. There's now what
[1:20:13] Speaker 1: I recommend. Typically when you get a big software update.
[1:20:15] Speaker 1: You said you're tech friendly, So what I like to do?
[1:20:18] Speaker 1: And I said, I like to do this on my
[1:20:19] Speaker 1: Friday or Saturday nights instead of going out hanging out
[1:20:21] Speaker 1: with friends. I like to go through the settings on
[1:20:24] Speaker 1: my smartphone and just kind of see all the different
[1:20:26] Speaker 1: options I have. Right, I'm kind of joking, but I
[1:20:30] Speaker 1: do like to do this. Maybe you're not joking.
[1:20:33] Speaker 2: I'm not doing it on a.
[1:20:34] Speaker 1: Friday or Saturday night, but you know what I mean, like, just,
[1:20:36] Speaker 1: you know, take some time to go through all the
[1:20:38] Speaker 1: new options you have, because there are a lot, but
[1:20:41] Speaker 1: specifically with Galaxy AI, there is an option under your
[1:20:45] Speaker 1: settings under Galaxy AI to process data only on device,
[1:20:50] Speaker 1: and that means it's only going to do the things
[1:20:52] Speaker 1: that it can do without pinging the internet, So that
[1:20:55] Speaker 1: will actually kind of limit some of the AI features
[1:20:58] Speaker 1: on that device. That's number one. When it comes to Chrome.
[1:21:02] Speaker 1: It sounds to me when you say, what do you
[1:21:03] Speaker 1: mean by extension? What do you have installed in there?
[1:21:05] Speaker 1: That's that could be interfering with Chrome?
[1:21:08] Speaker 10: I don't know, And let me just I'm I'm user friendly.
[1:21:14] Speaker 10: I'm not tech savvy.
[1:21:15] Speaker 2: Okay, God, that's.
[1:21:16] Speaker 10: An important correction. Yeah, Okay, So when I the Windows
[1:21:20] Speaker 10: don't load since I did the update, they don't load completely.
[1:21:24] Speaker 10: Pictures prompts with the little where it has a lot
[1:21:27] Speaker 10: of like pre configured questions and you can tap the arrow,
[1:21:31] Speaker 10: everything's frozen.
[1:21:33] Speaker 1: Okay, So it's all kind of messed up on Chrome specifically. Okay,
[1:21:36] Speaker 1: So have you gone through and have you made sure
[1:21:39] Speaker 1: all your apps are updated after you did the software update? Like,
[1:21:42] Speaker 1: did you go into Google Play and make sure all
[1:21:44] Speaker 1: your apps are up to date?
[1:21:46] Speaker 10: I don't even use google Play. I only use I
[1:21:50] Speaker 10: use the least amount of permissions I did. I have
[1:21:55] Speaker 10: gone through everything as much as I know how, and
[1:21:58] Speaker 10: I've repeatedly gone through settings within the apps settings, you
[1:22:04] Speaker 10: know internally apps on the phone, and then actually settings
[1:22:08] Speaker 10: through Chrome Live. Let's say, does that answer your question?
[1:22:13] Speaker 1: Okay, so yeah, So what I would do is I
[1:22:15] Speaker 1: would open up Google Play. I know you don't have
[1:22:18] Speaker 1: to install anything new, but I want to make sure
[1:22:19] Speaker 1: that all your apps are updated. So there's a couple
[1:22:21] Speaker 1: of things I'd like you to do. Number one and
[1:22:24] Speaker 1: I'll put this all in the show notes. You don't
[1:22:26] Speaker 1: have to like write it all down. But number one,
[1:22:27] Speaker 1: go into Google Play and you know, you got to
[1:22:30] Speaker 1: tap your profile in the upper right hand corner. It
[1:22:33] Speaker 1: says manage apps and Devices, and then it says overview
[1:22:36] Speaker 1: apps up to date, or you can say you can
[1:22:39] Speaker 1: tap that and say check for app updates. That's the
[1:22:42] Speaker 1: number one thing you have to do is check for
[1:22:43] Speaker 1: your app updates. Make sure that Chrome is on the
[1:22:46] Speaker 1: latest version, because you might be running an old version
[1:22:48] Speaker 1: of Chrome now with a new operating system. They might
[1:22:51] Speaker 1: be competing with each other and something's going wrong. That's
[1:22:54] Speaker 1: number one. Number two, then you have to go into
[1:22:57] Speaker 1: what's called the Galaxy Store, and this is Samsung's own
[1:23:03] Speaker 1: app updates. And so if you go into your apps
[1:23:06] Speaker 1: your list of apps, and you type store. You can
[1:23:10] Speaker 1: find the Galaxy Store and this is Samsung's own version
[1:23:14] Speaker 1: of Google Play. And you go to the menu there
[1:23:17] Speaker 1: and it says updates. You tap that, and then you
[1:23:19] Speaker 1: tap update all and that will update all your Samsung apps.
[1:23:22] Speaker 1: So again we're just getting your phone to a place
[1:23:24] Speaker 1: where everything is up to date and good to go.
[1:23:27] Speaker 1: Then I would restart your phone. That's fine. The other
[1:23:30] Speaker 1: thing I would do on this is go into your Settings.
[1:23:33] Speaker 1: I know this sounds like a lot, but it's stuff
[1:23:35] Speaker 1: I do all the time, and I'll put it in
[1:23:36] Speaker 1: the notes, so it's not a big deal. Then you
[1:23:37] Speaker 1: want to go into your Security and Privacy and then
[1:23:40] Speaker 1: it says updates and there's a Google Play system update.
[1:23:43] Speaker 1: I want you to check for an update there and
[1:23:45] Speaker 1: install that my phone.
[1:23:47] Speaker 2: I just did it. It says your device needs to restart
[1:23:49] Speaker 2: to complete the update. Do that.
[1:23:51] Speaker 1: Then I want you to go into Chrome. Tap the
[1:23:55] Speaker 1: menu bar the three dots in the up right hand corner,
[1:23:58] Speaker 1: and where it says delete browsing data. I would like
[1:24:01] Speaker 1: you to delete probably all of your data and that
[1:24:05] Speaker 1: has done okay. That you've done okay, and that still
[1:24:08] Speaker 1: didn't fix it, No, And did you do that for
[1:24:10] Speaker 1: all time or did you do it for just like
[1:24:12] Speaker 1: fifteen minutes.
[1:24:14] Speaker 10: I've done it many times. All the help servers say
[1:24:17] Speaker 10: to do that, okay, And I want to confirm something
[1:24:21] Speaker 10: with you, yeah, when you I don't have any apps
[1:24:24] Speaker 10: that I go into to you right other than like okay,
[1:24:29] Speaker 10: Chrome and Google. But I'm not signed into anything.
[1:24:33] Speaker 1: Oh you're not signed into even on an Android phone.
[1:24:35] Speaker 1: You didn't sign in? Interesting, okay, Well, so I don't use.
[1:24:39] Speaker 10: Any services, only Chrome, Google, incognito. I used only search,
[1:24:46] Speaker 10: very very basic.
[1:24:47] Speaker 2: And are you when you're okay?
[1:24:48] Speaker 1: The only other thing since you've cleared that activity, It
[1:24:51] Speaker 1: could be that clearing the activity on Chrome could be
[1:24:54] Speaker 1: making these websites take longer to load. That could be
[1:24:56] Speaker 1: the other thing that's happening here, So maybe put the
[1:24:59] Speaker 1: brakes on that. Try to load these websites one more time.
[1:25:02] Speaker 1: You can always pull down on a website when you're
[1:25:04] Speaker 1: in Chrome to reload the page. So try that and
[1:25:06] Speaker 1: see if things pop up. Eighty eight rich one oh
[1:25:10] Speaker 1: one eighty eight seven four to two four one zero one.
[1:25:15] Speaker 1: Welcome back to rich On Tech. Let's get right to
[1:25:18] Speaker 1: uh Nate in Florida.
[1:25:21] Speaker 5: Nate.
[1:25:21] Speaker 2: You're on with rich.
[1:25:24] Speaker 5: Ty.
[1:25:25] Speaker 12: I want to ask, what do you think of the
[1:25:29] Speaker 12: new Nintendo Switch two?
[1:25:32] Speaker 2: Oh, good question.
[1:25:33] Speaker 1: Uh well, I think it's great, but I mean there
[1:25:36] Speaker 1: are some caveats to that, so it really depends on
[1:25:39] Speaker 1: whether you need to upgrade or not. So so I'll
[1:25:43] Speaker 1: just give you kind of my quick review. But you know,
[1:25:45] Speaker 1: this thing is selling very very well.
[1:25:48] Speaker 2: It was.
[1:25:49] Speaker 1: It's it's available pretty much. I think you can get
[1:25:52] Speaker 1: it at this point, like pretty widely. But it builds
[1:25:55] Speaker 1: on I think what made the original popular, which is portability, flexibility.
[1:25:58] Speaker 1: It's got a lot of games you can already play,
[1:26:01] Speaker 1: including some new ones. The screen is bigger, the unit
[1:26:05] Speaker 1: overall is much bigger, still pretty easy to hold. I
[1:26:10] Speaker 1: think the biggest improvement is really the way the controllers attach.
[1:26:13] Speaker 1: They're now attaching magnetically instead of kind of this slide mechanism,
[1:26:18] Speaker 1: and the old way you can actually slide things in
[1:26:20] Speaker 1: wrong and it was a pain to detach it. Now
[1:26:23] Speaker 1: you can't slide things in wrong. It's much easier, much simpler.
[1:26:27] Speaker 1: The DOC, I think is better. I had a lot
[1:26:28] Speaker 1: of problems with the old DOC. This one seems to
[1:26:30] Speaker 1: be better performing. It also lets you play on your
[1:26:34] Speaker 1: TV and up to four K. The device itself is
[1:26:37] Speaker 1: sort of HD on the go. You can even use
[1:26:40] Speaker 1: the controllers as a mouse if you want so certain
[1:26:43] Speaker 1: games take advantage of that. And then just overall everything
[1:26:46] Speaker 1: has kind of improved. Better graphics, better sound, better haptics,
[1:26:49] Speaker 1: the software is faster. Digital game sharing I think, is
[1:26:53] Speaker 1: much easier at this point, and plus you've got this
[1:26:56] Speaker 1: new game chat feature which lets you voice chat while
[1:26:58] Speaker 1: you're playing. Plus there's even support for cameras.
[1:27:02] Speaker 2: So I think the.
[1:27:03] Speaker 1: Biggest downside that we've identified is the battery life, So
[1:27:07] Speaker 1: depending on how much you play, you might not get
[1:27:09] Speaker 1: as much battery life as you did before.
[1:27:12] Speaker 2: And the price.
[1:27:12] Speaker 1: It's expensive four hundred and fifty dollars or five hundred
[1:27:15] Speaker 1: dollars bundled with the new Mario Kart game. And I
[1:27:18] Speaker 1: think that's the other thing that was a little bit
[1:27:20] Speaker 1: lacking was like a title that like a must have title.
[1:27:23] Speaker 1: Donkey Kong Bonanza has come out, which is it's really fun.
[1:27:28] Speaker 1: I mean I've played it. It's like you're just bashing
[1:27:30] Speaker 1: rocks the whole time. I mean it's like you could
[1:27:33] Speaker 1: play that thing forever. But people are really really enjoying
[1:27:36] Speaker 1: that game. So the bottom line is do you need
[1:27:39] Speaker 1: a new console? Like is your old console doing what
[1:27:42] Speaker 1: you need? If so, then you probably don't need to upgrade.
[1:27:45] Speaker 1: But if you've been thinking about, you know, the way
[1:27:47] Speaker 1: the controllers attach, maybe the screen is a little too
[1:27:50] Speaker 1: small for you, the doc isn't working properly. You want
[1:27:54] Speaker 1: things to be faster, better graphics than I think, or
[1:27:57] Speaker 1: you want that game chat feature. I think that the
[1:27:59] Speaker 1: switch to a really nice upgrade. This is obviously going
[1:28:02] Speaker 1: to be a very very hot product for the holidays.
[1:28:06] Speaker 1: I think it's gotten nothing but good reviews. But again
[1:28:09] Speaker 1: it's one of those things where do you need it
[1:28:11] Speaker 1: do you not need it? The people that need it
[1:28:14] Speaker 1: or want it, they already know that and they've already
[1:28:16] Speaker 1: gotten it. It's the rest of the folks that are
[1:28:18] Speaker 1: sort of like, Okay, wait, what advantage do I get
[1:28:20] Speaker 1: from this? And hopefully those that mini review I just
[1:28:24] Speaker 1: gave you helps you determine that. Thanks for the call,
[1:28:27] Speaker 1: Nate and Florida appreciate it.
[1:28:28] Speaker 6: Well.
[1:28:28] Speaker 2: I did something this week.
[1:28:29] Speaker 1: I visited the Tesla Diner, which opened up while I
[1:28:33] Speaker 1: was in Hawaii, so I had to make my way
[1:28:35] Speaker 1: over there to check it out. It is in Hollywood.
[1:28:37] Speaker 1: This used to be a little bit of trivia for
[1:28:39] Speaker 1: you if you're in the LA area. This used to
[1:28:42] Speaker 1: be a Shaky's Pizza and I used to live in
[1:28:45] Speaker 1: this area, so I knew it pretty well. I mean
[1:28:46] Speaker 1: it's very congested in that area for sure. It's like
[1:28:49] Speaker 1: it's kind of like the right at where West Hollywood
[1:28:52] Speaker 1: starts and Hollywood ends. But this is a futuristic, sort
[1:28:57] Speaker 1: of retro looking diner Open twenty four. You can order
[1:29:01] Speaker 1: food right from your car. So you pull in. There's
[1:29:03] Speaker 1: eighty super charging stations. If you have a Tesla or
[1:29:07] Speaker 1: I believe another EV to charge in there, you can
[1:29:09] Speaker 1: pull into the parking lot. If you don't, you can't
[1:29:12] Speaker 1: park there, So that's one thing to know if you're visiting.
[1:29:15] Speaker 1: But it's got eighty supercharging stations, which is the largest
[1:29:17] Speaker 1: urban supercharging station I guess in the US right now.
[1:29:21] Speaker 2: And when you pull in, you.
[1:29:23] Speaker 1: Can charge, and then you can order food right from
[1:29:25] Speaker 1: your dashboard, which I thought was pretty cool.
[1:29:28] Speaker 2: It is neat.
[1:29:28] Speaker 1: It shows you like a little burger on your screen.
[1:29:30] Speaker 1: You tap that, the menu pops up. You've got burgers
[1:29:33] Speaker 1: all the typical diner, food, burgers, fries, tune the melt.
[1:29:37] Speaker 1: I got my souvenir cup which was seven extra dollars
[1:29:41] Speaker 1: and you can feel it's metal and it says Tesla Diner, Hollywood,
[1:29:45] Speaker 1: California on it. It all feels very disney esque, very
[1:29:50] Speaker 1: like amusement parky like. Even the way it looks on
[1:29:53] Speaker 1: this thing, it's like it's retro futuristic. I went during
[1:29:55] Speaker 1: the day, not at night when it's all lit up,
[1:29:57] Speaker 1: so I got to go back at and see what
[1:30:00] Speaker 1: this place looks like. But anyway, they bring the food
[1:30:03] Speaker 1: right out to your car, and it's a person, not
[1:30:06] Speaker 1: a robot that brings it out. But there's also two
[1:30:08] Speaker 1: giant outdoor screen so it's kind of like a little
[1:30:10] Speaker 1: drive in movie theater as well. You can watch the
[1:30:12] Speaker 1: shows on the screen outside or you can watch them
[1:30:15] Speaker 1: on your car screen and the audio is synced to
[1:30:18] Speaker 1: your car screen as well. I did not get to
[1:30:20] Speaker 1: test out that feature, but I did play the movie inside.
[1:30:23] Speaker 1: They were playing like, what was it Twilight Zone while
[1:30:26] Speaker 1: I was there. So the diner is open from six
[1:30:29] Speaker 1: am to midnight for walkins there are you know, there's
[1:30:33] Speaker 1: a way to order food inside. There was a line
[1:30:35] Speaker 1: even at ten thirty am. Inside it's all lively. There's
[1:30:39] Speaker 1: a whole bunch of lookie lose people just want to
[1:30:40] Speaker 1: see what all this is all about. And if you
[1:30:42] Speaker 1: go upstairs, kind of cool like space walk to get
[1:30:45] Speaker 1: upstairs feels very spacey. They call that the skyport and
[1:30:49] Speaker 1: this is like an outside area three hundred and sixty degrees.
[1:30:52] Speaker 1: You can walk around. There's merch up there. People were
[1:30:54] Speaker 1: excited to get merchandise. Apparently there's a robot up there
[1:30:57] Speaker 1: that serves popcorn and the optimist I did not see
[1:30:59] Speaker 1: that again. And then the other thing is if you
[1:31:03] Speaker 1: have a Tesla on you're charging here, you might be
[1:31:05] Speaker 1: wondering what about idling fees?
[1:31:06] Speaker 2: Becau I'm gonna be hanging out here.
[1:31:08] Speaker 1: So they do have like a grace period, unlike other
[1:31:11] Speaker 1: charging stations which might charge you immediately for leaving your
[1:31:14] Speaker 1: car there. This you get like thirty minutes. So best
[1:31:17] Speaker 1: times to visit Weekdays, weekends are going to be super busy.
[1:31:21] Speaker 2: The burger, by the way, I loved it. It was delicious.
[1:31:24] Speaker 1: So anyway, Tesla Diner in Hollywood definitely going to be
[1:31:27] Speaker 1: attraction people visit when they come to La coming up next,
[1:31:30] Speaker 1: we're going to talk about how AI is impacting long
[1:31:32] Speaker 1: term care. Right here, I'm rich on Tech. Welcome back
[1:31:36] Speaker 1: to rich on Tech. Rich DeMuro here hanging out with you,
[1:31:38] Speaker 1: talking technology. The website rich on Tech dot tv. Find
[1:31:43] Speaker 1: me on Instagram at rich on Tech. Before we get
[1:31:46] Speaker 1: to our interview, just a couple of notes here. Number one,
[1:31:49] Speaker 1: smart glasses apparently doing really, really well. Sales of ray
[1:31:54] Speaker 1: Band Meta AI glasses tripled in the first half of
[1:31:57] Speaker 1: twenty twenty five. People are goblin these things up like wild,
[1:32:01] Speaker 1: so they came out the new version, the Oakley Meta
[1:32:04] Speaker 1: AI glasses, which have better video, better speakers, better battery life.
[1:32:09] Speaker 1: Obviously those are more for the extreme sports folks, but yeah,
[1:32:13] Speaker 1: apparently Meta has a hit on their hand there. And
[1:32:16] Speaker 1: then the cash app is getting a new feature called pools,
[1:32:20] Speaker 1: So if you need to collect money for something, you
[1:32:22] Speaker 1: can easily collect a pooled amount of money from friends
[1:32:26] Speaker 1: for group events, gifts, whatever you want, vacations, parties, splitting
[1:32:30] Speaker 1: a bill so you can create the pool on the
[1:32:33] Speaker 1: cash app. And then the best part is they don't
[1:32:35] Speaker 1: have to be signed up. You can just send a link,
[1:32:37] Speaker 1: text a link to friends and they can pay with
[1:32:39] Speaker 1: like Apple Pay or Google Pay, which is really great
[1:32:42] Speaker 1: because you know, collecting money from people is not easy.
[1:32:45] Speaker 1: And then finally, if you have Spectrum, you know how
[1:32:47] Speaker 1: they've been including all those apps like Hulu and HBO
[1:32:51] Speaker 1: Max and all these different things. Well maybe not Hulu,
[1:32:54] Speaker 1: but you know they have a Disney plus HBO Max, Peacock. Well,
[1:32:58] Speaker 1: they give you the version that includes the commercials. Well,
[1:33:01] Speaker 1: now you can upgrade on your own through their website
[1:33:05] Speaker 1: in your settings if you want to pay the difference,
[1:33:07] Speaker 1: you can now pay a couple extra bucks a month
[1:33:09] Speaker 1: to get the commercial free price. So again that's Spectrum's
[1:33:13] Speaker 1: new thing where you can just upgrade to get rid
[1:33:16] Speaker 1: of the ads on your streaming services. All right, we're
[1:33:19] Speaker 1: going to talk about this platform called water Lily.
[1:33:23] Speaker 2: We've got Lily.
[1:33:24] Speaker 1: Via vida Ya Ruschul to join us to talk about
[1:33:28] Speaker 1: how families can plan for long term care and how
[1:33:31] Speaker 1: AI is helping Lily. Apologies for butchering your name. I
[1:33:36] Speaker 1: do appreciate, I do apologize for that. But this is
[1:33:39] Speaker 1: an important topic for folks because long term care is
[1:33:43] Speaker 1: something that seems to sneak up on people, but in
[1:33:45] Speaker 1: reality it's something that could be planned for right absolutely.
[1:33:50] Speaker 11: It's a pleasure to be on this show.
[1:33:52] Speaker 15: And you're right that on average in the US, every
[1:33:55] Speaker 15: single household is going to go through a serious form
[1:33:57] Speaker 15: of long term care events.
[1:33:59] Speaker 11: So have it to dive in.
[1:34:01] Speaker 2: Yeah, what I mean? So you have a personal story
[1:34:02] Speaker 2: with this, You why you created this? Right?
[1:34:05] Speaker 11: I do?
[1:34:06] Speaker 3: So.
[1:34:07] Speaker 15: I founded water Lily a couple of years after we
[1:34:10] Speaker 15: navigated a personal long term care.
[1:34:12] Speaker 11: Event in my family.
[1:34:13] Speaker 15: My aunt, she's a really integral part of our first
[1:34:15] Speaker 15: generation immigrant family. She had to raise me growing up,
[1:34:18] Speaker 15: and she was diagnosed with terminal stage colon cancer, and
[1:34:21] Speaker 15: what came with that post chemotherapy was the fact that
[1:34:24] Speaker 15: she was so frail we had to navigate her daily
[1:34:27] Speaker 15: long term care needs. A lot of us know that
[1:34:30] Speaker 15: as needs that our grandparents have or our aging parents have,
[1:34:33] Speaker 15: such as bathing, dressing, getting in and out of bed, twiddling, incontinence,
[1:34:37] Speaker 15: et cetera.
[1:34:38] Speaker 11: So just daily activities that we do.
[1:34:41] Speaker 15: All the time that we take for granted because we're
[1:34:44] Speaker 15: strong and independent.
[1:34:46] Speaker 1: And so what is long term care exactly?
[1:34:49] Speaker 6: Is this?
[1:34:49] Speaker 1: Is it always in a facility or can you have
[1:34:51] Speaker 1: it at home? Like, explain that aspect of it.
[1:34:54] Speaker 12: Yeah?
[1:34:54] Speaker 11: I love that question.
[1:34:56] Speaker 15: Starting from the basics, which is a lot of folks assume, oh,
[1:34:58] Speaker 15: long term care is a type of facility or type
[1:35:02] Speaker 15: of home care, when in truth, long term care basically
[1:35:05] Speaker 15: is needs that you're going to have as a result
[1:35:09] Speaker 15: of not no longer being able to be independent. Independent
[1:35:12] Speaker 15: usually comes from getting older, becoming more frail. So it's
[1:35:15] Speaker 15: those activities I just mentioned when we think of our grandparents,
[1:35:18] Speaker 15: our parents when they start to struggle with cooking, getting
[1:35:21] Speaker 15: like being able to walk around the home, like really
[1:35:24] Speaker 15: easily getting in and out of on and off chairs
[1:35:28] Speaker 15: or beds, being able to take a shower by themselves,
[1:35:31] Speaker 15: realizing well, I might need some handles or assistants around
[1:35:34] Speaker 15: the home.
[1:35:35] Speaker 11: That is, those are long term care needs. Essentially.
[1:35:39] Speaker 15: The space usually calls them activities of daily living, and
[1:35:44] Speaker 15: when you have those needs, you could get help with them,
[1:35:47] Speaker 15: usually from family members or some professionals that could come
[1:35:50] Speaker 15: to the home to actually physically help you, or if
[1:35:53] Speaker 15: you need more consistent care. That's where folks start to
[1:35:56] Speaker 15: realize it might be more affordable to go into certain
[1:35:58] Speaker 15: types of retirement can unities or facilities.
[1:36:01] Speaker 2: And this stuff. None of this is cheap.
[1:36:04] Speaker 11: None of this is cheap. You're right where at the home?
[1:36:09] Speaker 15: On average, I see the cost is like anywhere between
[1:36:11] Speaker 15: twenty five dollars to thirty dollars an hour for help.
[1:36:14] Speaker 15: And usually when you start to have those needs, like
[1:36:18] Speaker 15: when we go visit our parents when they need help,
[1:36:20] Speaker 15: it's several hours a day at the home, and that
[1:36:23] Speaker 15: could grow into easily between like forty to eighty hours
[1:36:26] Speaker 15: per week and usually that's facility based care and that
[1:36:29] Speaker 15: can go north of ten thousand dollars easily a month.
[1:36:33] Speaker 1: Wow, So what what does your platform do? Like, what
[1:36:37] Speaker 1: does it help do? And how is AI involved in this.
[1:36:41] Speaker 11: Fantastic question?
[1:36:43] Speaker 15: So what we do that has never been done before
[1:36:47] Speaker 15: is we use AI to actually predict when you're going
[1:36:51] Speaker 15: to have long term care needs, your likelihood, how long
[1:36:54] Speaker 15: it's going to be for, and we focus on the
[1:36:56] Speaker 15: needs themselves. We actually focus on like how many hours
[1:36:58] Speaker 15: of help you're going to usually start off with, let's
[1:37:00] Speaker 15: just say if it's around age eighty five, and how
[1:37:03] Speaker 15: that might be for maybe four point three years. We
[1:37:05] Speaker 15: predict this and how on the tail end you might
[1:37:08] Speaker 15: end up with needing help with sixty hours of care
[1:37:10] Speaker 15: per week. From there, we help you build out a
[1:37:13] Speaker 15: sustainable care plan based on your care preferences and then
[1:37:16] Speaker 15: also tell you your preference has an associated cost, so
[1:37:19] Speaker 15: how do we solve for that cost as well in
[1:37:21] Speaker 15: the future.
[1:37:22] Speaker 1: So I'm looking at the website and it's just this
[1:37:24] Speaker 1: this falls under the idea of people like they know
[1:37:27] Speaker 1: this is going to happen, they know they might need this,
[1:37:28] Speaker 1: but they don't want to know the answer in advance
[1:37:30] Speaker 1: because they're like, oh, I'll just have to deal with
[1:37:32] Speaker 1: it when I have to. But that actually makes it
[1:37:34] Speaker 1: more stressful, and it probably is better to know this
[1:37:37] Speaker 1: information up front to help you plan for it. And
[1:37:41] Speaker 1: especially with the use of AI, I mean, it looks
[1:37:43] Speaker 1: really slick where it's telling you exactly how much you
[1:37:46] Speaker 1: might need for whether it's home living or home you know,
[1:37:49] Speaker 1: long term versus a in a facility. That's really interesting
[1:37:53] Speaker 1: as well.
[1:37:54] Speaker 15: Yeah, I you know, I noticed a lot of the
[1:37:57] Speaker 15: tools that are built in a long term care space.
[1:38:00] Speaker 15: Folks that are in this space, like they're either coming
[1:38:02] Speaker 15: from the medical profession or they're coming from insurance, and.
[1:38:05] Speaker 11: Then you build from that lens.
[1:38:06] Speaker 15: And that was like the fundamental issues just families just
[1:38:08] Speaker 15: didn't understand what long term care was. And one of
[1:38:11] Speaker 15: my favorite influences for building out this system so that
[1:38:14] Speaker 15: was consumer friendly, was like beautiful systems like Instagram or
[1:38:19] Speaker 15: Airbnb or whatever else where. I just wanted it feel
[1:38:23] Speaker 15: so intuitive and very and very simple to navigate. So
[1:38:28] Speaker 15: that was of course one of our design inspirations. But
[1:38:31] Speaker 15: more importantly for me, I spoke to hundreds of families
[1:38:33] Speaker 15: and I realized like they just didn't understand what long
[1:38:36] Speaker 15: term care was, and so to make it concrete to
[1:38:40] Speaker 15: them and to have them lean in, I wanted to
[1:38:43] Speaker 15: tell them their own stories. So that's why we use
[1:38:45] Speaker 15: over half a billion data points on families that we've
[1:38:48] Speaker 15: been falling for several decades, and we have a three
[1:38:50] Speaker 15: minute intic survey where we asked social demographic information, medical information,
[1:38:54] Speaker 15: and financial information so we could look at the look
[1:38:57] Speaker 15: like families that already navigated long term care, and we
[1:39:00] Speaker 15: tell someone like you rich, like hey, based on someone
[1:39:03] Speaker 15: that looks like you and your household, this is what
[1:39:06] Speaker 15: your likelihood is, your age, how.
[1:39:09] Speaker 11: Long, et cetera.
[1:39:11] Speaker 2: Is this for someone to do themselves?
[1:39:14] Speaker 6: Like?
[1:39:14] Speaker 1: Do you like I look on the website and it's
[1:39:15] Speaker 1: got like stuff for advisors? Is this something you can
[1:39:18] Speaker 1: go on and do yourself? Or do you have to
[1:39:19] Speaker 1: go through a third party, like explain that aspect of it.
[1:39:22] Speaker 11: Yeah.
[1:39:22] Speaker 15: Absolutely So, there's already hundreds of financial professionals and care
[1:39:27] Speaker 15: professionals that use our platform as a way to guide
[1:39:30] Speaker 15: their clients through what is long term care looks like?
[1:39:32] Speaker 15: What's the cost? How do we solve that cost? However,
[1:39:34] Speaker 15: if you join onto our waitlist right now, I personally
[1:39:38] Speaker 15: love to kind of eat my own cooking, and I
[1:39:41] Speaker 15: am able to talk to consumers myself. So I, on average,
[1:39:45] Speaker 15: one out of every time consumers that say I'm open
[1:39:48] Speaker 15: to getting connected to a professional, I just reach out
[1:39:51] Speaker 15: to them without any incentive or anything else other than
[1:39:54] Speaker 15: just helping them build out that care plan, and the
[1:39:56] Speaker 15: other nine out of ten I actually direct them appropriately
[1:39:59] Speaker 15: to our network of advisors that already use our system
[1:40:02] Speaker 15: and our expert on it.
[1:40:04] Speaker 1: And what's the So the endgame is that you get
[1:40:07] Speaker 1: you know, the person that's using this gets the information
[1:40:09] Speaker 1: about what they might be up against in the future,
[1:40:12] Speaker 1: and then they can get the right Can you refer
[1:40:15] Speaker 1: them to people that actually are the long term care
[1:40:18] Speaker 1: facilities and things that they need or what is that
[1:40:20] Speaker 1: part of this?
[1:40:21] Speaker 11: Yeah, that's a really great question.
[1:40:23] Speaker 15: So we first and foremost focused on education, which is like,
[1:40:26] Speaker 15: what are your needs going to look like? We tell
[1:40:28] Speaker 15: you the associate costs, so we even hyper personalized to
[1:40:31] Speaker 15: your zip code of where you currently live or where
[1:40:33] Speaker 15: you're going to retire, and we map those your needs
[1:40:36] Speaker 15: to that care resource and from there, when we figure
[1:40:40] Speaker 15: out what the cost is, we allow you to input.
[1:40:42] Speaker 11: Things that you don't have to buy.
[1:40:43] Speaker 15: You know, if you want a self fund, if you
[1:40:45] Speaker 15: want to consider insurance, if an insurance agent's trying to
[1:40:47] Speaker 15: sell you insurance, you can actually upload that policy into
[1:40:51] Speaker 15: the system and we actually analyze that policy dynamic to
[1:40:54] Speaker 15: your predicted scenario, so we could actually see is it
[1:40:57] Speaker 15: going to be a better ROI than self funding and
[1:41:00] Speaker 15: just help you make the decision yourself because the logic
[1:41:03] Speaker 15: is so clear.
[1:41:04] Speaker 2: Wow.
[1:41:04] Speaker 1: Okay, So the website is Waterlily dot com and Lily.
[1:41:09] Speaker 1: What's your background? Have you done a startup before like
[1:41:12] Speaker 1: this or is this your first?
[1:41:14] Speaker 15: This is the first one that I founded, But prior
[1:41:17] Speaker 15: to this, I was actually on an aerospace trajectory before
[1:41:20] Speaker 15: I went into the healthcare industry. So from twelve to
[1:41:22] Speaker 15: sixteen was working at NASA. But when I was sixteen,
[1:41:25] Speaker 15: we navigated that long term care event. I went to
[1:41:27] Speaker 15: college early at fourteen for it. So then I pivoted
[1:41:30] Speaker 15: my career into healthcare, developed a background in genetics and AI,
[1:41:34] Speaker 15: and went to Berkeley, and then I led product and
[1:41:36] Speaker 15: engineering at multiple early stage startups in the healthcare industry
[1:41:40] Speaker 15: before founding water Lily, because I thought, you know, being
[1:41:43] Speaker 15: so young, someone's going to solve for this problem. But
[1:41:46] Speaker 15: no one was building anything that was really empathetic, that
[1:41:49] Speaker 15: was almost like a beautiful air ANDBB like experience for
[1:41:52] Speaker 15: such a necessary topic.
[1:41:54] Speaker 1: So yeah, it's really organizing kind of this disinformation into
[1:41:58] Speaker 1: a way that's easily understand animal and of course AI
[1:42:01] Speaker 1: is really helping with a lot of that. Do you
[1:42:04] Speaker 1: just love the fact that you've got AI on your
[1:42:06] Speaker 1: side with this?
[1:42:08] Speaker 15: I don't always build AI into our products, but I
[1:42:12] Speaker 15: love that the AI makes long term care real to
[1:42:16] Speaker 15: people decades in advance, so that they could get ahead
[1:42:19] Speaker 15: of that healthcare inflation, so they can get ahead of
[1:42:21] Speaker 15: that really high cost by planning today. So that's what
[1:42:24] Speaker 15: I love about it is that it gets people to
[1:42:27] Speaker 15: lean in and it's almost like a personality quiz. People
[1:42:29] Speaker 15: want to know it's a much more serious form of
[1:42:32] Speaker 15: just like what kind of.
[1:42:33] Speaker 11: Animal are you? Are you a panda?
[1:42:35] Speaker 15: Are you align or whatever else, And it just makes
[1:42:39] Speaker 15: it much more concrete than using national averages or you know,
[1:42:42] Speaker 15: average of code calculators.
[1:42:44] Speaker 1: All right, once again, the website is Waterlily dot com,
[1:42:48] Speaker 1: Lily Vidora School. Thank you so much for joining me today,
[1:42:52] Speaker 1: appreciate it. Coming up, we are going to open up
[1:42:55] Speaker 1: the feedback and get into what you were emailing me
[1:42:59] Speaker 1: throughout the week is rich on Tech. Welcome back to
[1:43:03] Speaker 1: rich On Tech. Rich DeMuro here, what a show, had
[1:43:09] Speaker 1: so much fun, answered so many questions, and now it's
[1:43:12] Speaker 1: time for the feedbag, which is where read all the
[1:43:16] Speaker 1: emails that you sent me. First off, last week I
[1:43:22] Speaker 1: mentioned that my washer and dryer leaked when I was
[1:43:26] Speaker 1: on vacation, and so what a nightmare. By the way,
[1:43:29] Speaker 1: because you know, ruined our floors. We had to get
[1:43:31] Speaker 1: new washer and dryer turned out. I don't know if
[1:43:34] Speaker 1: I told you this, but the actual connection to the
[1:43:37] Speaker 1: washer and dryer was also messed up, so I had
[1:43:38] Speaker 1: to get that replaced. I mean, it was just like
[1:43:41] Speaker 1: one thing after another. But I did get a whole
[1:43:44] Speaker 1: bunch of emails about what to do for next time.
[1:43:47] Speaker 1: Steve from Scranton writes, and Rich, I heard you talking
[1:43:50] Speaker 1: about the water leak you came home too after vacation.
[1:43:52] Speaker 1: I travel a lot, and I can tell you always, always,
[1:43:54] Speaker 1: always turn off your main water valve before you leave.
[1:43:57] Speaker 1: It's the best way to avoid exactly what happened you
[1:44:01] Speaker 1: too little, too late, I guess at this point. John
[1:44:04] Speaker 1: from Charlotte, North Carolina, listening on WBT says, as a
[1:44:08] Speaker 1: general contractor, I have a simple solution to avoid water
[1:44:10] Speaker 1: wheat leaks while you're out of town. Just turn off
[1:44:13] Speaker 1: your water main valve before you leave. It's not high tech,
[1:44:15] Speaker 1: but it works and it's free.
[1:44:17] Speaker 2: Again. Hm, I wish I would have done that.
[1:44:19] Speaker 1: Carlos from Pomona, listening on KFI says about the caller
[1:44:24] Speaker 1: with a low tech water leak detector, tell her to
[1:44:27] Speaker 1: get a Mini smart speaker. Most of them can pick
[1:44:29] Speaker 1: up audible alarms and send a notification to your phone
[1:44:32] Speaker 1: no matter where you are. The HomePod Mini does this
[1:44:34] Speaker 1: really well, and even lets me know when my wife
[1:44:36] Speaker 1: burns a tortillas while I'm at work. Yeah, I forgot
[1:44:40] Speaker 1: about that feature. The HomePod can listen for any sort
[1:44:42] Speaker 1: of alarm and relay that to your phone. That's pretty smart.
[1:44:45] Speaker 1: Tim writes in, you recently talking about water issues. I've
[1:44:47] Speaker 1: done a lot of research after two of my friends
[1:44:50] Speaker 1: had water leaks while they were on vacation. My conclusion
[1:44:52] Speaker 1: the best solution is low tech. Just turn the water
[1:44:55] Speaker 1: off at the meter before you leave. Oh my gosh.
[1:44:58] Speaker 1: Every single person says the same thing. You pretty much
[1:45:02] Speaker 1: what an easy fix. I was just thinking, like I
[1:45:04] Speaker 1: just keep doing that that motion in my head of
[1:45:06] Speaker 1: my hand, just turning the knob, you know, the knob
[1:45:08] Speaker 1: like off. George writes in, I listened to your recent
[1:45:12] Speaker 1: podcast about the home water leak detectors.
[1:45:15] Speaker 2: I wanted to share.
[1:45:15] Speaker 1: I have eleven leak detectors throughout my home anywhere a
[1:45:18] Speaker 1: leak might happen. If one detects water, the main line
[1:45:21] Speaker 1: shuts off automatically. I use a system from Yo Link.
[1:45:24] Speaker 1: It's been great. Bruce writes in, I love my Flume
[1:45:28] Speaker 1: brand leak detector attaches to my water meter with a
[1:45:31] Speaker 1: rubber band, no plumbing required. It can detect leaks as
[1:45:34] Speaker 1: small as two tablespoons per minute. It connects via Wi
[1:45:38] Speaker 1: Fi and sends alerts to my phone. Yes, I did
[1:45:41] Speaker 1: go home and buy a flood and free sensor from Ring.
[1:45:45] Speaker 1: So I'm gonna put this at the bottom of my
[1:45:48] Speaker 1: washer dryer area and next time. Hopefully there is no
[1:45:51] Speaker 1: next time, but I'll be prepared. Sarah writes in this
[1:45:55] Speaker 1: is from the show before vacation. I really enjoyed Sarah
[1:46:00] Speaker 1: from Las Vegas. I really enjoyed hearing Parker on your
[1:46:02] Speaker 1: show a while back, and today Tanner joined too. What polite,
[1:46:05] Speaker 1: articulate and knowledgeable boys you have. It's pleasure to listen
[1:46:07] Speaker 1: to them. Also, your best line was that's violin stuff.
[1:46:11] Speaker 1: Maybe the boys can find a way to squeeze some
[1:46:13] Speaker 1: of the classics into their tech lives. Rita writes in
[1:46:17] Speaker 1: your boys sound it so polish and confident on the show.
[1:46:20] Speaker 1: You must be proud and enjoy every moment. And I
[1:46:21] Speaker 1: think mom deserves from kudos too. I think mom deserves
[1:46:24] Speaker 1: more kudos than me, for sure. Steve from Durham, North
[1:46:28] Speaker 1: Carolina writes in just saying thanks for taking your kids
[1:46:31] Speaker 1: to work. I have great memories of doing that with
[1:46:33] Speaker 1: my dad. We'd usually do it twice every summer while
[1:46:36] Speaker 1: school was out. He was a repair tech for Xerox
[1:46:39] Speaker 1: back when copy machines filled an entire room. I remember thinking, Wow,
[1:46:42] Speaker 1: my dad can fix this. He's also taught at Xerox
[1:46:45] Speaker 1: Training School, and I even met one of his students later.
[1:46:48] Speaker 1: My job was to run out to the work van,
[1:46:50] Speaker 1: find the right number, find the right part number, and
[1:46:53] Speaker 1: bring it in. I learned a lot about paying attention
[1:46:55] Speaker 1: and how to behave in an office setting. I'm still
[1:46:57] Speaker 1: learning that. We even went on base at one point,
[1:47:00] Speaker 1: just a windowless brick building. Someone escorted us the whole time.
[1:47:03] Speaker 1: Still have no idea what went on. Still have no
[1:47:07] Speaker 1: idea what went on inside We knew better than to ask.
[1:47:10] Speaker 1: Thanks Steve, and Bob writes in OMG. I'm in the
[1:47:13] Speaker 1: kitchen making dinner, listening to yesterday's show, and your kid
[1:47:16] Speaker 1: is totally cool.
[1:47:17] Speaker 2: Sounds like you're a good dad and you raised them well.
[1:47:20] Speaker 2: Thank you, Bob.
[1:47:21] Speaker 1: I'm still raising them, so I can't give you the
[1:47:23] Speaker 1: full you know, I can't tell you how good they
[1:47:25] Speaker 1: turned out until it's done.
[1:47:26] Speaker 2: I guess. Let's see here.
[1:47:29] Speaker 1: Bob from Northern California rites in a week a few
[1:47:31] Speaker 1: weeks ago, you read a letter from someone who backs
[1:47:33] Speaker 1: up scan documents to flash drives. Well that's a good start.
[1:47:36] Speaker 1: I'd argue it's not a real backup unless the copies
[1:47:38] Speaker 1: are stored in different locations. If the drives are kept
[1:47:40] Speaker 1: in the same place as the originals, one disaster could
[1:47:43] Speaker 1: wipe out everything. Absolutely, always have things redundancy for sure.
[1:47:50] Speaker 1: Karen from Cazadero, California, rights in. Just as I was
[1:47:54] Speaker 1: trying to unplug a Tibetan retreat center with limited Wi Fi,
[1:47:58] Speaker 1: sounds like you, Bobo got hit with a major fraud issue.
[1:48:02] Speaker 1: I got a legit looking at and t text asking
[1:48:04] Speaker 1: me to verify my backup number.
[1:48:06] Speaker 2: A change to my backup number, so I enter the code.
[1:48:09] Speaker 1: Soon after, I got an email from Hilton saying my
[1:48:11] Speaker 1: password had been updated. Turns out they linked my Hilton
[1:48:14] Speaker 1: to my Amazon and drained over a million points one million,
[1:48:17] Speaker 1: ninety three, six hundred ninety six to be exact, across
[1:48:21] Speaker 1: four transactions. Another two hundred thousand points were transferred elsewhere.
[1:48:25] Speaker 1: Hilton opened two fraud cases, but it's just a big mess.
[1:48:28] Speaker 1: Heads up to your listeners, if you have a high
[1:48:30] Speaker 1: points balance on your travel or rewards accounts, stay vigilant.
[1:48:34] Speaker 1: Hackers are targeting more than just your bank accounts, and yes, Karen,
[1:48:38] Speaker 1: you even did the right thing and had two factor.
[1:48:40] Speaker 1: You just got tricked into sharing that code. And let's
[1:48:43] Speaker 1: see one more here, Oh, Mike. Mike writes in I'm
[1:48:49] Speaker 1: not a fan of selfies, but I do enjoy photography.
[1:48:52] Speaker 1: I'd suggest putting your phone camera on wide angle and
[1:48:55] Speaker 1: turning on the flash.
[1:48:56] Speaker 2: Oh.
[1:48:56] Speaker 1: This is the sunset selfie tip from Kawhi. The subject
[1:48:59] Speaker 1: will be lit, the sunset should still show up in
[1:49:01] Speaker 1: the background. I've used this technique successfully with my DSLR.
[1:49:04] Speaker 1: I'm heading to Kawhi in August and we'll try a
[1:49:07] Speaker 1: sunset selfie on my phone and report back. I love
[1:49:09] Speaker 1: the show. I'm a faithful listener, all right. I think
[1:49:13] Speaker 1: that's what we're going to do for today. Let's see
[1:49:17] Speaker 1: one more. John from Carlsbat says Rich, thanks for your
[1:49:19] Speaker 1: great tips. I enjoy the podcast while riding my mountain
[1:49:21] Speaker 1: bike or walking the dog. Needless to say, I forget
[1:49:23] Speaker 1: some of your recommendations. How can I get a printable transcript?
[1:49:26] Speaker 2: I get your.
[1:49:27] Speaker 1: Newsletter, but it would would be willing to subscribe if
[1:49:30] Speaker 1: it included a transcript option. Thanks for tweaking my eighty
[1:49:32] Speaker 1: year old brain. Rich on tech dot TV you can
[1:49:35] Speaker 1: get the links to the show note there. Find me
[1:49:37] Speaker 1: on social media at rich on Tech. Next week you've
[1:49:40] Speaker 1: got Adam Daud. He's going to talk about consumer tech
[1:49:42] Speaker 1: and US Mobile CEO Ahmed Kattak he's going to talk
[1:49:45] Speaker 1: about US Mobile. There are so many ways to spend
[1:49:48] Speaker 1: your time. I appreciate you spending it.
[1:49:49] Speaker 3: Right here with me.
[1:49:50] Speaker 2: My name is rich Dmiro. I will talk to you
[1:49:52] Speaker 2: real soon

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