# HMRC making slow progress in tackling agents’ “pain points”’

An episode of [ICAEW podcasts](https://invisiblenetwork.ai/podcast/1074716082), 8 Jul 2026, 7:52.

Audio: https://www.podtrac.com/pts/redirect.mp3/feeds.soundcloud.com/stream/2355633068-icaew-hmrc-making-slow-progress-in.mp3

HMRC’s update to its July 2025 transformation roadmap suggests that digital services for agents may continue to lag behind those for taxpayers for some time to come.

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