# How to use HMRC webchat for agents

An episode of [ICAEW podcasts](https://invisiblenetwork.ai/podcast/1074716082), 5 Aug 2026, 5:15.

Audio: https://www.podtrac.com/pts/redirect.mp3/feeds.soundcloud.com/stream/2375456336-icaew-how-to-use-hmrc-webchat-for.mp3

ICAEW’s Tax Faculty explains how to access HMRC’s webchat for agents, what to expect and which types of query are suitable for webchat.

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