# What gets lost when we treat conversations like transactions

- Institution: TED
- Department: TED2025
- Speaker: Khaya Dlanga
- Year: 2025
- Level: For everyone
- Language: English
- Subjects: Society and politics
- Source: [TED](https://www.ted.com/talks/khaya_dlanga_what_gets_lost_when_we_treat_conversations_like_transactions)
- Licence: [CC BY-NC-ND 4.0](https://creativecommons.org/licenses/by-nc-nd/4.0/) (Non-commercial use only, and no changed versions.)
- Who can watch: Teens profiles and older (sources give no ratings; placed by Invisible Network from the source's own words)

The most powerful stories are the ones told simply to connect with each other, says author Khaya Dlanga. Through humorous anecdotes and moving memories, he explores why it's the conversations we have without strategy or agenda that actually allow us to see one another.

## Lectures

1. [What gets lost when we treat conversations like transactions](https://invisiblenetwork.ai/learn/ted/khaya_dlanga_what_gets_lost_when_we_treat_conversations_like_transactions/c2c1a10b21cd), 15 min (TED's player)