# The four steps to hearing hard feedback gracefully

- Institution: TED
- Department: TEDxSpokane
- Speaker: Chris Wheatley
- Year: 2026
- Level: For everyone
- Language: English
- Subjects: Society and politics
- Source: [TED](https://www.ted.com/talks/chris_wheatley_the_four_steps_to_hearing_hard_feedback_gracefully)
- Licence: [CC BY-NC-ND 4.0](https://creativecommons.org/licenses/by-nc-nd/4.0/) (Non-commercial use only, and no changed versions.)
- Who can watch: Teens profiles and older (sources give no ratings; placed by Invisible Network from the source's own words)

We all have a "thing" — the way we act when we're not at our best that we somehow can't see in ourselves. Leadership expert Chris Wheatley learned about his when his best friend at work called him on it. He shares how hearing that hard truth shattered a lifelong pattern of defensiveness, offering a practical framework for receiving feedback with tact.

## Lectures

1. [The four steps to hearing hard feedback gracefully](https://invisiblenetwork.ai/learn/ted/chris_wheatley_the_four_steps_to_hearing_hard_feedback_gracefully/3fbfa5158e40), 13 min (TED's player)